We had the most exceptional experience with Kevin at Auto King. In this market, with such low…read moreinventory and higher than typical prices, finding my dream car (luxury, AWD, MANUAL transmission) was a dream that all the big dealerships shot down. We had 3 days to buy a car due to an unfortunate situation with my 2013 Passat. I'll admit, I was skeptical. From the initial inquiry Kevin was even keeled, professional, zero pressure. He made everything so easy it was like being on vacation; exceptional customer service, 1000% honest, and followed through on every single thing he said he would do. Really important to me was his knowledge and thoughtfulness around finance. He even found us a premiere extended warranty since we choose to purchase a pre-owned vehicle. 6 Stars. We will be back for our next purchase. So grateful to the Auto King team in Roseville.

I was very pleased by the quality, brands, and models that they had in stock. Very nice cars…read more Several that I would have considered owning, others were not for me, but they all were in very good condition. Kevin was very knowledgeable about the operations and process. He was able to offer us financing that was better than what we already had been pre-approved for by our own credit union. Pricing was a bit challenging, so be prepared that the listed price is the price. They were very responsive to a problem with a vehicle we test drove and were interested in, and had the problem fixed right away. Happy with our X3 and would recommend this store to anyone.

Rude patronizing owner. Their lead mechanic insisted that it was just the road that was making my…read moresteering off, turned out to be the alignment like I was saying all along. Go to a different shop.

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! 74 days after my…read morepurchase of a 2018 Chevy Sonic with 63k miles my engine overheat and my car is nothing but a money pit. I purchased the recommended extended warranty and the work is not covered. The dealership said there is nothing they can do. After inspection there was stop leak found on my cooling reservoir. They are CROOKS. Youve been warned

I would avoid this repair shop, in late 2023 they replaced suspension parts on my car with cheap…read moreparts that are now in mid 2026 failing, they are also failing to fulfill their warranty. They replaced a wheel bearing on my Corvette that is failing after only 6,000 miles, I inquired about the part number to avoid this part as they are not willing to warranty their work, and come to find out they replaced the bearing with a cheap $50 part yet charged $543. Again, avoid getting overcharged for cheap replacement parts, and go with a shop that will keep their promise when it comes to their warranty.

Had a minor accident and needed body work done. Service was an estimate at first then proceeded…read morewith work.

While at the Nissan dealership I met Damian who walked me around the lot looking for a vehicle…read morewithin my means. Damian was very professional, showed me a lot of patience and respect with regards to my circumstances. I highly recommend Damian as he did a great job in getting me a fantastic deal. Damian is a great example of what a salesperson should aspire to. My experience at the Nissan dealership in Roseville was exceptional. The staff there treats you with extreme courtesy and are very accommodating. It's the place to go for a new vehicle and a welcoming staff.

It all started on a Monday when I walked into Nissan after making a point of contact with chris,…read morewho is interested in possibly letting me trade my mini Cooper, I then met Edgar did some test drives with him, had some amazing conversations, and within a few days later I signed the papers on a new 2026 Sentra! I'm super happy with my experience, and love this team. They were genuine, friendly, did not push me, and allowed me to really take my time and finally make my purchase on the third day of going there spread throughout the week based on my work schedule.- I would like to shout out to chris for keeping my point of contact and being so friendly, Steven, for being an amazing sales manager and the financial team. After I signed the papers and met with the financial personnel, Edgar than had my car re-washed one more time and did a complete 360 check on every nook and cranny to make sure it was perfect before he sent me off into the world as a brand new car owner!

I want to call out. Sean in service had an amazing experience. They gave me a rental car when they…read moresaw it was going to take a little longer and when I came back my brand new GLS 63S was looking mighty fine!

LEGALLY BINDING DUE BILL IGNORED, DISORGANIZED MANAGEMENT, SUBSTANDARD WORK…read more I drove approximately six hours to Mercedes-Benz of Rocklin to purchase a 2026 Mercedes-Benz GLA 250. Upon arrival, I found undisclosed paint damage on the rear hatch and a dent on the passenger door. Both items were placed on a legally binding due bill as a condition of sale. The experience trying to get these items fixed has been an absolute nightmare of poor communication, ghosting, and terrible workmanship. THE POOR COMMUNICATION AND GHOSTING: Coordinating this repair from 6 hours away was made intentionally difficult by staff. I reached out to my salesperson, Julio, to coordinate an appointment around a flight out of Sacramento to avoid multiple long round trips. He went completely radio silent for over two weeks. I escalated the issue directly to a manager, David Trifeletti, who completely ignored my email. When Julio finally replied three weeks later, he admitted that David had received and read my email but simply chose not to respond to me. THE FORGOTTEN APPOINTMENT AFTER A 6-HOUR DRIVE: Julio explicitly confirmed by text multiple times that my appointment was set for August 11 at 10:00 a.m. Yet, after making the 6-hour drive to Rocklin, I arrived only to find the service department had absolutely no record of my appointment in their system despite text confirmations. Luckily Wayne & Kenny fixed the blunder and got me in, (and the only reason this isn't a zero-star review.) Later, when the car was returned to me completely dirty, Kenny stepped up again without hesitation to have it washed. These two know what luxury service means. THE "ACCEPTABLE" PAINT FAILURE & DISRESPECTFUL SERVICE: After the scheduling mess, the rest of management failed completely. David called and spoke quickly, "Your car is ready" without even identifying himself or where he was calling from. When I inspected the trunk, the repair was shocking. The tech heavily caked, globbed, and layered a thick, jagged ridge of paint directly under the central Mercedes emblem (see photo). It is uneven, grainy, and rough. Managers David "spoke on behalf of Darrell" and flatly told me that this amateur smear is "acceptable dealership level work" and refused to fix it flat. WARNING TO BUYERS: This dealership will sign a Due Bill to close a deal, but sales and management will ghost you, botch your scheduling, and force you to accept garbage repair work once they have your money. Beware of their post-sale promises.

Great experience! Was in and out quick. They let me test drive multiple trucks with out hesitation…read more Took a lengthy test drive on a few trucks. Got a GMC Sierra from these guys they were awesome. Highly recommend!

I had the privilege of meeting the owners recently and made a deal on a used truck. My experience…read morehere was exactly that, 5STARS. That means there was no complaints. Started with prompt polite responses on Marketplace, opening statements on arrival, transactions process, and closing. Very nice guys. They deserve 5stars!!!