I've had multiple root canal procedures (over the years with dentists in So. Cal.), and Dr. Dryden…read moreand his staff are absolutely top notch. He listened to my concerns (regarding previous problems with pain management during a procedure) and explained how the tooth/nerve would be numbed. It was a tooth with one root, so I was in and out of there in a little over an hour.

Beautiful office, amazing front desk staff. I was referred by the Veteran's Dental clinic for a…read moreroot canal of one of my front teeth. Yes I was nervous, but while waiting in the dental chair after getting an xray, you could hear conversations from the Dr's and Patients. They were all so kind to the patients, explaining every detail. And my Dr came in, was as well thorough. The procedure was to take about 40 minutes, To be honest, while they were not rushing at all the procedure of drilling, and filling with a few mere minutes. Letting that set, and then finishing, and polishing. Don't hesitate, if you need an endodontist, this is the place to go to!

I was referred for a possible root canal. My anxiety level reaches a high when it comes to…read moredentistry. From my first encounter with the staff, making the appointment I was impressed with their professionalism and friendliness and their words of reassurance that they would make this a positive experience. Upon arrival the office staff was wonderful. The office is immaculate. And the doctor was wonderful. He was thorough, was not rushed, answered all of my questions. I wish this office was general dentistry, i would never go anywhere else.

The best dental experience i have ever had. The staff was helpful and professional. Dr. Xia…read morethoroughly explained everything and promised no pain. And there wasn't! They made sure I had follow up information and he even provides his private number in case of emergency. Highly recommend.

Fantastic!! Best experience I've ever had at the dentist from the office staff to the doctor. I…read morewas there to fix a bad root canal that was done 5 years ago at a different place. For 5 years I haven't been able to chew on the right side. It's a few days after the procedure and I have no pain and can finally chew on my right side. I even fell asleep during the procedure!! I highly recommend!

Only does root canal, which means you have to go back to a dentist to get crown, or loose the…read moretooth. So it makes sense to go to a dentist who can do root canal and crown at the same time. Also, they were not successful in refunding a $25 credit, and it's just not worth the time, with them this place .

The whole team was very professional and helpful. I appreciated the intake, all the way to the…read moreend. And, in between was a little bit tough for me, but they were very helpful and had good compassion and helped talk me through the procedure.

Dr Xia ('shaw') was fantastic! Fixed a root canal that my previous dentist didn't do right. The…read moreprocedure itself was easier than I thought it would be, and he was very skilled and it went quicker than I was expecting. He was very understanding when I advised him I need frequent breaks to rest my jaw during long procedures. He called me the day after to make sure I was doing ok. Highly recommended!!

I had a great experience with Dr. Houston and his staff. I got a cleaning, a crown, and a filling…read more The hygienist was great. Very thorough. The dental assistant who assisted Dr. Houston during the crown and filling was so personable and made me feel relaxed and comfortable. She even brought me a blanket to cover myself with because I was cold. Dr. Houston is very professional, highly educated and yet is warm and easy to talk to. He used 3D imaging for my crown, and man, it is a perfect fit! His office is clean and modern. I would highly recommend Dr. Houston to anyone looking for a dentist. I am so glad I found his office.

Zero stars if possible. Smiles By Houston is cosmetic dentistry in marketing only…read more I was a patient for several years with positive experiences until I needed front crowns replaced in 2025. Given their "cosmetic dentistry" branding, I expected artistic skill and patient-centered care. What I received fell drastically short, resulting in poor aesthetic outcome, misleading chart records, and unprofessionalism. Dr. Houston referred me to their lab, Creative Dental Designs, where my preferences for shape and shade were dismissed at both appointments--first on September 4, 2025, then on September 24, 2025. I specifically needed gumline color matching to address erosion-related discoloration. On the final visit, the lab technician Denise casually informed me that while making my crowns, she had dropped one on the floor where her dog tried to swallow it, that she put her fingers in the dog's mouth to retrieve it, then continued the work. She said it like it was funny, relieved she'd saved the crown. I was expected to accept a crown that had been in a dog's mouth as perfectly fine. When I called Dr. Houston's office on September 29, 2025 to express concerns about the lab's indifference and hygiene standards, they defended the lab. They acknowledged temporaries could last 2-3 months, yet kept emphasizing risks pressuring me to proceed despite my reservations. My only alternative, they said, was paying more for their other lab to redo the crowns--which they admitted would "not look as good." At placement, they waited to show me the crowns until mid-procedure when I was reclined under harsh light with temporaries already removed. Dr. Houston and assistant Alicia insisted they "looked incredible" and "matched perfectly at the gum-line." They do not. The crowns are noticeably brighter than my neighboring teeth, lack color matching at the gum-line, and feature a strange solid grey area at the bottom--clearly visible in the attached photos. When I raised concerns post-procedure, office manager Monique told me "it is on you" because I accepted the crowns. No apology, no accountability. Most seriously, when I reviewed my chart notes, I found statements attributed to me that I never made and my complaints were omitted. This is beyond poor customer service. I've since reported the lab to the FDA and the dentist to the Oregon Attorney General. This dismissive attitude wasn't new. Our health is connected to dental health, yet staff at Smiles by Houston would change the subject when I brought this up; their answer was "use fluoride". Anyone who values integrity over charm will be disappointed. The office looks nice, they smile a lot, but it is surface-level.   There was one exception: Bridgette the hygienist, who was genuinely caring and wise. I witnessed staff casually dismiss her when she spoke honestly about non-superficial matters, which suggests they tolerate the truth only when it suits them. The high staff turnover (dismissed by Monique as "people come and go") makes sense now. When you have to fact-check your dentist's chart notes, you aren't receiving healthcare anymore--you're being managed to protect their liability. I will have to pay to have these crowns redone by a dentist who actually has artistic skill. Multiple other dentists agreed the crowns were technically acceptable but cosmetically disappointing. Save yourself the time, money, and violation of trust. Find a dentist who values your health as much as your payment. They exist--this is not one of them.

I can't express how thankful I am to the team at Valley River. They completely restored my…read moreconfidence in my smile! I had a damaged front tooth that turned grey. I had expected that I would need an expensive implant in order to fix it. However, they suggested internal bleaching which completely returned my tooth to its natural color, and at a significantly lower price! I can't stop smiling at myself in the mirror, haha. Thank you so much!!

Dr. Dryden did more than one root canal for me and I absolutely had no pain during the process or…read moreafterwards. I would go back to him anytime. I appreciate his expertise. His interaction with his patient is very professional and yet very friendly. I highly recommend Dr. Dryden. Judy Benson

I think that Dr. Thomas needs some coaching on his social skills. He may be a fine and technically…read moregreat dentist, but he has rubbed me the wrong way since he took over my retiring dentist's practice.

Ben Thomas is a friendly "gentle dental' kind of dentist…read more He's great and I would recommend him as Your family dentist. AND, they work with all kinds of different insurances. He's just an all around good guy..

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.

I met Tasha, hygienist, today and I wanted to share how impressed I am with her skill, and…read moreexpertise. She is new to Integrated Family Dentistry, and is extremely personable, and helpful at giving tips on dental care. Exceptional describes her care. She's a gem!

I was impressed initially with this dentist. I am disabled and came there to get the work done that…read moreI needed to get on the transplant list for a kidney. my insurance would pay $3500 for procedures. I was sitting in the chair one day when she came in and started to explain that she would help me out but didn't I have anyone that could lend me money? she talked down to me like I was a piece of trash. I am on disability and dialysis. I called back and told her how rude and unprofessional her attitude was. I would not be back. I don't trust her to touch my mouth I would not recommend anyone without plenty of extra money to pay for services to go to this "lady". How sad and hurtful this treatment was. unprofessional and rude.

super friendly, and had concerns form my needs. eased my anxiety about the dentist and wasn't…read morejudge-full about my bad teeth. I would not hesitate to make him your dentist.

Always an outstanding experience! Their total remodel is finally complete and should honestly be…read morephotograghed in a magazine...stunning! My Hygienist Rachel was outstanding and gentle followed by an example by the Dentist Dr. Shawn Eckstrom. I have been coming here for over 21 yrs and I always recommend them.