Great care, excellent service and very professional and competent staff! I would highly recommend…read moreDr. Matlock and staff! Teeth cleaning with Kayla is excellent and, as always, Dr. Matlock's assessment and advice is thorough, reasonable and cost effective. Any work performed by Dr. Matlock has been pain free and quality.

I had my teeth cleaned yesterday for the first time since covid. I have avoided coming to any…read moredentist because of a low pain threshold and severe anxiety. Reviews on Yelp described the staff here as kind, careful and professional and I completely agree. I have several upcoming appointments scheduled and am confident of receiving similar treatment. So glad to have found this dental office!

I liked the hygienist and dentists, but I ultimately left because the office staff was incompetent…read more They incorrectly billed my insurance more than once and would often bill me for work I had already paid for upon completion. At one point, a newly hired office employee called me and asked if I still worked for [name of company] and it literally only shared a first letter with my company, even though I had given the office staff a copy of my insurance card with the company name on it. This employee told me this wasn't an uncommon error and that she had been hired in the wake of multiple firings from previous staff who made a lot of mistakes. I decided to go to another local dentist that can actually figure out how to bill insurance and not hire people so easily confused. Again, the actual dentists and hygienists are fine... and hopefully the front office staff is much better than it was circa 2015-ish.

Worse care I have ever gotten for any medical/dental care. I am an RN so I know what expectations…read moreshould be. I was called Friday before the consult on Monday and told I had a $50 copay and I could pay it over the phone. I found out from my insurance company I have no copay for consults. I get to the appointment and am told that I am required to have a specific x-ray, that cost $400 that insurance doesn't pay for, before they will see me. My dentist told me he could have done it for free and sent it to them if they had requested it. I saw Dr. Thomas Mirchel, the oral surgeon. He was the rudest provider I have ever seen both personally and professionally. He came in and told me that he didn't know why my dentist had sent me to him. That I should just get my tooth pulled and add to my partial. I ended up having to have another consult. I went to Oregon Oral Surgery, Eugene OR. That oral surgeon gave me three different options for my tooth and treated me with kindness and respect. Aspen Dental is all about the money and forget patient care. It's like a dealership's auto repair who up cares you all the time.

I had a great experience with Dr. Houston and his staff. I got a cleaning, a crown, and a filling…read more The hygienist was great. Very thorough. The dental assistant who assisted Dr. Houston during the crown and filling was so personable and made me feel relaxed and comfortable. She even brought me a blanket to cover myself with because I was cold. Dr. Houston is very professional, highly educated and yet is warm and easy to talk to. He used 3D imaging for my crown, and man, it is a perfect fit! His office is clean and modern. I would highly recommend Dr. Houston to anyone looking for a dentist. I am so glad I found his office.

Zero stars if possible. Smiles By Houston is cosmetic dentistry in marketing only…read more I was a patient for several years with positive experiences until I needed front crowns replaced in 2025. Given their "cosmetic dentistry" branding, I expected artistic skill and patient-centered care. What I received fell drastically short, resulting in poor aesthetic outcome, misleading chart records, and unprofessionalism. Dr. Houston referred me to their lab, Creative Dental Designs, where my preferences for shape and shade were dismissed at both appointments--first on September 4, 2025, then on September 24, 2025. I specifically needed gumline color matching to address erosion-related discoloration. On the final visit, the lab technician Denise casually informed me that while making my crowns, she had dropped one on the floor where her dog tried to swallow it, that she put her fingers in the dog's mouth to retrieve it, then continued the work. She said it like it was funny, relieved she'd saved the crown. I was expected to accept a crown that had been in a dog's mouth as perfectly fine. When I called Dr. Houston's office on September 29, 2025 to express concerns about the lab's indifference and hygiene standards, they defended the lab. They acknowledged temporaries could last 2-3 months, yet kept emphasizing risks pressuring me to proceed despite my reservations. My only alternative, they said, was paying more for their other lab to redo the crowns--which they admitted would "not look as good." At placement, they waited to show me the crowns until mid-procedure when I was reclined under harsh light with temporaries already removed. Dr. Houston and assistant Alicia insisted they "looked incredible" and "matched perfectly at the gum-line." They do not. The crowns are noticeably brighter than my neighboring teeth, lack color matching at the gum-line, and feature a strange solid grey area at the bottom--clearly visible in the attached photos. When I raised concerns post-procedure, office manager Monique told me "it is on you" because I accepted the crowns. No apology, no accountability. Most seriously, when I reviewed my chart notes, I found statements attributed to me that I never made and my complaints were omitted. This is beyond poor customer service. I've since reported the lab to the FDA and the dentist to the Oregon Attorney General. This dismissive attitude wasn't new. Our health is connected to dental health, yet staff at Smiles by Houston would change the subject when I brought this up; their answer was "use fluoride". Anyone who values integrity over charm will be disappointed. The office looks nice, they smile a lot, but it is surface-level.   There was one exception: Bridgette the hygienist, who was genuinely caring and wise. I witnessed staff casually dismiss her when she spoke honestly about non-superficial matters, which suggests they tolerate the truth only when it suits them. The high staff turnover (dismissed by Monique as "people come and go") makes sense now. When you have to fact-check your dentist's chart notes, you aren't receiving healthcare anymore--you're being managed to protect their liability. I will have to pay to have these crowns redone by a dentist who actually has artistic skill. Multiple other dentists agreed the crowns were technically acceptable but cosmetically disappointing. Save yourself the time, money, and violation of trust. Find a dentist who values your health as much as your payment. They exist--this is not one of them.

Kind, compassionate & thorough…read more Dr Megan & assistant Ellie & hygenist Lauren are all excellent.

I genuinely cannot say enough good things about Dr. Jill…read more I had a dental emergency late at night after an accident knocked one of my front teeth significantly out of place. I was scared, in pain, and had absolutely no idea what to do. I left a message through their emergency line, and Dr. Jill personally returned my call within minutes. She immediately jumped into action and went incredibly far above and beyond for me. She calmly walked me through what to do step by step (over the phone), stayed with me while I got my tooth back into position, checked in repeatedly about my pain and bleeding, reviewed my medications with me, answered every question I had, explained exactly what symptoms would mean I needed to go to the ER, and made sure I understood what follow-up care I would need. What struck me most was how incredibly kind she was. I was panicked when this happened, and she never once made me feel rushed, embarrassed, dramatic, or like I was inconveniencing her. She was patient, reassuring, knowledgeable, and genuinely cared about making sure I was okay. By the end of the call, my tooth was back where it belonged, my pain had significantly improved, and I had gone from being terrified to feeling like I understood what had happened and what I needed to do next. What makes this even more meaningful to me is that I wasn't even an established patient of Dr. Jill's or the dental office's. It was late at night, she had never met me, and she simply heard that someone was frightened and needed help and did everything she could to help me. That kind of humanity is rare, and I will not forget it. If this is how she treats someone she had never even met before, I can only imagine how well she takes care of her patients. Thank you, Dr. Jill. Truly. You were an absolute angel to me tonight.

My care was exemplary for more than 10 years, however I have now moved my dental work to Oakmont…read moreFamily Dental due to a disturbing burst of anger which I encountered from Dr. Furgason after his office billed me twice for the same service & I questioned him. He flew into a rage & demanded that I leave his office when I questioned the double billing. His entire staff & all patients in his waiting room witnessed his horrible behavior.

I've now been to fergason for 2 wisdom tooth extractions. I can't really compare him to many…read moredentists.... as I've only ever seen 2. But what I think everyone wants is good dental care and minimal pain. Would be nice if it were cheap, too. But that doesn't seem to be the world we live in. I've received awesome care during my extractions/filling/cleanings. Today has me in some pretty good pain (pulled a really stubborn upper wisdom today), but that's to be expected, I think, when you've pulled a tooth and a chunk of bone comes with it. All things considered though.... I feel great and the staff/dr were all outstanding, as usual.

I just dropped in to price an implant and their cost was 1/2 the cost of the dental I had planned…read moreto use. I went in after my mouth had healed 8 months after having the root pulled where my tooth broke off in March. I set up an exam went in and was made an appointment to get my implant and a bone graft at the same time in 9 days from my first. I thought I would have to have the graft put in then wait to see if it took. The people are nice and helpful. Everyone is so friendly. I am now waiting to heal. In February I will be able to get my implant exposed and my crown put on. If all has healed well. No guarantees everyone is different in how they heal. Or accept or decline the implant. So far so good. The stitches after the implant healed very very well. Marina was impressed. Marina Michael is my dentist and she is so kind and gentle. I really appreciate her and her staff.

My first review can be found on Google. Today was my third appointment with Smile Now. I was warmly…read moregreeted by the receptionist, then took a seat. Shortly I was escorted to the Dental chair by Dr. Michael's assistant, blood pressure was taken. The Dr. Michael's came in to explain the days procedure, then installed an abutment without pain or discomfort. Then had X-rays taken to evaluate the bone grafts progress. My next appointment will be for impressions, then later the implants will be installed. Smile Now is highly recommended.

Yes! Best dentist I've ever been too. Lovely staff all around. I've been a satisfied patient…read morehere for 8 years.

I have been going here for cleanings for around two years and have been very happy. They offer…read moresedation dentistry (ie laughing gas) for cleanings which is a must for me. Their dental staff holds the perspective that unless something demands attention, it isn't their job to mess with it, which is something I appreciate in a medical facility. They do offer cosmetic treatments as well. Cleaning w/ gas set me back about $400.

I have been coming here for over a year and a half. She already redid two crowns for me and did an…read moreexcellent job. She is really good with people who have had dentist traumatic experiences in the past. She and her assistant are both real "Mensches". They are very kind human beings.

I only have praise for the entire staff at Dr Hicksons office. Everyone is extremely helpful and…read moreknowledgeable. The extensive work I had done to my entire mouth was completely satisfactory in every detail. Even when a crown came in not just perfect, Leah sent it back and had it remade. Plus, she does such an amazing job on shots! I hardly know I got one. I would recommend Dr Hicksons to anyone considering a new dentist. She has completed, crowns, veneers, root-canals, implants, filling replacement, teeth whitening, the works for me and my family. I will not hesitate to call for all future dental needs for me and my family.

Dr. Welch did a coronectomy on my two lower wisdom teeth, the surgery itself went quick and easy…read more The office gives super clear instructions for pre and post op, keeping everything stress free. I had some super sharp pain a few days after, but once I called they got me in, same day, for a check up to make sure everything was healing correctly, and they applied a gel that relived the pain almost immediately. They called a couple times to check in, and seem very dedicated to making sure all of their clients have the smoothest experience possible. Everyone in the office was extremely kind and professional, I felt very well taken care of. Dr. Welch is an easy guy to trust, and regardless of having a difficult week of healing, Northwest Oral and Implant Surgery really did everything they could do to make sure I was taken care of. Hopefully I won't need any more oral surgery in the future, but if I do, I'll definitely be a returning customer!

I don't know we could have found a better performance than NW Oral and Implant Surgery. Very…read morethorough consultation to start then amazingly efficient having all 4 of my daughters wisdom teeth removed. To top off their great team, Dr. Welch personally called me at 9PM after surgery that day to check on my daughter. Really very impressed from start to finish!

****FRAUD ALERT****…read more DO NOT USE THEM, I've never experienced worse service then i did here. They ask you to provide insurance info 3 days before visit or they will cancel. I sent mine, my daughter went in they tried to tell me every filling and root cancel she has ever had has failed and they need to redo all of it, phase 1 would be $8k, i said ok send me the breakdown, they did and we scheduled a few appointments, I was told my daughter needed a cleaning first they said they cleared the insurance it was 100% covered since she had one 7 months ago. They emailed me a breakdown of all the treatments which showed the cleaning was $0. I dropped my daughter off and once she was there they called demanding $140, i was confused and said its covered she said it wasn't so i said i have the email saying it is, she said oh i do see that and put me on hold and came back and said well the insurance doesn't cover this because she had it done 7 months ago so i need you to pay NOW. TOTAL bait and switch! I was fine to pay the $8K but I'm not paying a penny to a company who claims its free over and over then when they get you in the seat its oh we were wrong you owe now, not even a sorry! When i said i wasn't paying they stopped her exam in the middle of it and told her to go. I've never been so offended in my life! I've reported them for fraud!

Mr Dr John is really really MEAN. He has HIDDEN charge from my bill, at first my first examine…read morecould be free, I know it's impossible but he LIED, then he said would be 100 more, When I goto front desk, my bill is $200 more~!!! I discussed with him the bill and He looked unhappy and angry, it seemed to belittle his Dignity and Crown. He seems doesn't like me and in return I don't like to pay my balance first after it changed three times. DON'T COME HERE, NOT RECOMMEND. He abrupt, cut you off in mid-sentence, and just plain disrespectful. And also the chairs are pretty old and incompact, I am afraid to fall from chair. Btw, the ground is not so clean when I went there, waterlogging and I found a dead bug under the chair. NAUSEOUS. When I make a schedule, the telephone line is busy, always busy. And they couldn't explain details deeply and easily to let me understand.