We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.

Bought a car that he had there very nice 2006 Hyundai Santa Fe he's a very, nice man. My husband…read moreknows his father-in-law which we didn't know when we went in there.

not good service rude over the phone. Over priced parts. Would not recommend to anyone.read more

Eli of EJ towing was amazing! He definitely went above and beyond in all respects, even following…read moreme to my next stop to make sure there were no issues. He also helped me set up mobile repair for a suspension issue. Great work!

Not sure of the man's name who helped us, but my insurance got my location horrifically wrong, and…read morewas sending him 20 miles away from us, so I'm glad I called to check in, he very kindly got to us within 15 minutes. He reassured us and kept me (panicked!) calm, as he were concerned we might be stuck out in the heat (I told him we were two ladies traveling alone, which he provided reassurance that he would get to us soon!),. When he got to us, he was able to do a quick fix, as there was nothing actually wrong with my car, and reassured us that even if it happened again, to keep going as it was not a danger. He called us about an hour later to check in on us, which was so thoughtful. Very thankful for EJ Towing! If I'm out this way, I'm keeping their number in my back pocket.

Bought a Beautiful Jeep Compass in 2019. When service issues came up surrounding the aux battery in…read more2024, I was sold a faulty replacement unit at the dealership. I reported the problem immediately and repeatedly, only to be told that it was my fault, then ghosted by the service department, by Stellantis, by Jeep Wave... They refused to return my calls and I couldn't schedule service. The issue has affected the main battery, Uconnect system and the backup camera, too. The "free" patches and USB fixes come with diagnostic, labor, and service fees. No more OTA updates! Now my extended warranty has expired. They will not return my calls, have blocked my ability to email and will not help me. The really sad part is that they used my original review from here in their print advertising--it was hanging in the shop last time I was there! Also the fixes would be super cheap for them and only fair for them make things right. Sad.

I just bought a Jeep a few weeks ago. I cannot recommend this place enough!…read moreI had shopped around at a few local dealerships, but Aaron M, the salesman I encountered gave me the best service. A complete "Nordstrom Experience". As a woman coming in solo, this process was intimidating! From the Aaron, the salesman, to the GM Mark, to the floor manager John, to the service department Bryan and Rachel, to the shuttle driver Skyler. An excellent experience, and I'd highly recommend them to this community.

JD took ace of me big time! I trust this mechanic to not only fix the issue but to not do anything…read morethat does not need to be done. I showed me the bad parts, explained everything he was going to do and why and did it right. What I thought was wrong was a very expensive job, turned out it was not as bad as I/we had originally thought and not only was my truck repaired a lot sooner than I was expecting but for a lot less cost! Thanks JD!

After a long day of driving from Lynnwood to Pasco and dealing with all possibilities of what a 10…read morehour round trip consists of, my dad's alternator in his truck started to malfunction on the way back to home in Lynnwood. We called any auto-shop in the area and since they all close early, they gave us JD's number. He was incredibly generous to be able to help us out on his day off and get us back on the road. Being with my dad, 13 year old sister, and our dog- we were all exhausted and irritable. I'm super grateful for JD and the work he & his family are able to do for us on a hot Saturday evening. Thank you so much again JD for your hard work and understanding through our incredibly stressful day. If we ever come by the area with another car problem, you're our first stop!!

Dimitri and his fellow employee replaced the starter, solenoid, and flushed the radiator on my 1999…read moreFord Explorer today. Dimitri returned my calls promptly and professionally - meeting Dimitri and his crew was a very pleasant experience. His prices, even being mobile were lower than 2 other businesses. Thanks, guys i appreciate you both!

Traveling a long distance today and had some issues. He fixed it and had us on our way in no time…read more 15/10 would recommend.

Lou saved my Subaru and my vacation. I had driven up from Oregon to visit family for the weekend…read morewhen engine started acting up. I feared the worst. On Monday morning he quickly diagnosed the problem and fixed It. So great to stumble across a trustworthy mechanic.

As I was leaving the Tri-Cities area, my Expedition was running really rough. At first I chalked it…read moreup to maybe the road is rough or the wind that was blowing really hard was making the car shake. Once it started going up the hill past Vantage, I knew something was really wrong. Limped our way to Ellensburg and found Eastside Automotive onYelp. It was 10 o'clock at night so I left my car in their parking lot. They opened at nine and by 9:15, they (Lou?) already had my car diagnosed said it could be fixed within the hour. I am a newly widowed mom. He could've sold me a new engine (my diagnosis after searching google) but instead it literally was a -$50 part for an unlatched spark plug. Very grateful for his honesty and promptness.

I bought a used International Harvester ambulance over in Seattle and was headed home to Palouse,…read moreWA when I stopped in Ellensburg for windshield wipers and a wash. The ambulance began cutting out intermittently and I stopped for lunch and searched local diesel shops on my phone. Crossroad Garage had great reviews, so decided to try and get there. I called and Brianna said they could diagnose it immediately, but probably not fix it until the next day. On the way there, it died and I towed it in with my support vehicle. They said it was a fuel pressure issue, but needed more time the next day to know for sure. Within an hour of them opening the next day, Brianna called and told me what was wrong, and that parts were available in Yakima, and the repair would be $1800. She couldn't guarantee that it would be fixed the same day, but they would try. I was called at 3pm and told it was ready. When I picked it up, the bill was $400 less than I was quoted. I paid and hit the road. I immediately noticed increased power and nearly twice the previous gas mileage. I made it the remaining 200 miles home without any further issues. Everyone there that I dealt with was pleasant and professional. They quickly diagnosed the issue and repaired it for less than what I was quoted. So happy, that I even bought one of the Black Rifle Co. trucker hats they had for sale!

Amazing service and extremely honest. I was stranded on I-90 at 5:30 pm and their sister towing…read morecompany rescued me (with a Ford F-150 and 20' travel trailer). Because of the dangerous situation, the owner skipped dinner and came to get me out of harm's way after calling me immediately after my insurance co contacted them for towing. Both the owner and his second tow truck driver were professional and friendly. After inspecting and guessing what the issue was they ordered the part that night (with no obligation if it wasn't needed). In the AM, they inspected my truck first thing and their previous night's assessment was spot on. The part came in shortly after and I was on the road a couple hours later. So much integrity!!! As a single woman traveling cross country I would have paid whatever was needed so I'd worried about a huge bill. I was so surprised that the whole solution was just over $400. p.s. after towing my truck they made sure I had a safe place to stay for the night. Talk about above and beyond service wise!!!