This was our first Time staying here. When we arrived, the place looked outdated from the inside, I was a bit worried. We have children so the area we stayed at had an indoor mini lounge area with toys. It was perfect! Our kids were able to play inside since the weather was cold. Staff was friendly, the guy in the front talked to us and showed Us his rock collection and talked to us about the town and things around. Overall, a good experience perfect for families and children. There's a huge heated pool/ jacuzzi and a mini gold/ playground. read more

Beautiful, clean and friendly staff. It is perfect for a couples getaway or a week long stay with the family. I would highly recommend!

We absolutely love coming to Roundhouse Resort! The weather is always amazing--and a huge plus being surrounded by piney trees! staff is accommodating and always friendly. We have been coming here each summer for a family reunion for 25 years. It's a wonderful place for big groups. Our children love the playground, indoor pool, rec center, bocce ball horseshoes and giant chess. read more

Sold a bill of goods! Drove over 8 hours so that my view can be if a rooftop and parking lot! Can't open bedroom curtains because then everyone in the hall gets a view if you! Had I known, never would have booked here. I could stay home if I want a view of the neighbor's roof! On 2nd floor, we can hear conversations at check-in desk. No elevator or assistance with luggage. Wearing a foot brace, so not do easy to carry luggage up the stairs!! Little sanitation, if any, on the public activities. Resort grounds shared with another resort. Mini golf clubs not cleaned. They are in large buckets for anyone to take & return. Same with the bocce ball and giant chess. Same with luggage carts. None are cleaned after uses. Should have stayed home with a good bottle of wine. Never coming back, finding a place with a view worth the drive!!!! read more

See all

We've been going to Roundhouse Resort for over 20 years with our children and have enjoyed our stay every year. The staff is extremely helpful and we love getting out of the heat to enjoy the cool weather. The Rec center has a great pool, ping pong table, pool table, volleyball/ racquet ball court and even a basketball court. We love having family reunions at the resort. read more

Roundhouse Resort - Roundhouse Depot - Resorts Near Me - Pinetop, Arizona

Curtis thank you for the wonderful service, from the moment we checked in until checkout you made us feel at home. I couldn't imagine going back without seeing your welcoming smile. Thank you again read more

Roundhouse Resort is awesome! We love going to Roundhouse as a family! The weather is wonderful and the amenities make being there so much fun! We love the comfortable rooms and how relaxing it is there! So nice to get away from the valley. I have been going for over 20 years with my family and look forward to it every year! read more

Beautiful location, quiet and perfect for family time. We love going up in the summer time to escape the heat!

We loved this spot. Our grandkids loved all the onsite activities and we didn't have to go a lot of places to have a fun week away. They went swimming everyday and still had time to try all the other fun things. I loved the large bedrooms with the king size beds. Definitely a great place to stay for a vacation. read more

We came here for our honeymoon and apparently this is the season no one wants to work as we were told the rec center closes at 7pm when the brochure clearly states that it is open till 9pm in winter and 10pm in summer we went to the hot tub at 7:45 and were told they were closing early as they were short staffed. This was extremely, disappointing after making the 3 hour trip here only to be told we had to stay in our room like old people. We are here spending quality time and do not appreciate needless interruptions when we thought we had at least an hour. Completely disappointed! read more

We love Roundhouse Resort! We have been going to Roundhouse for over 30 years and we still love going. It is a great place to get away from the heat in the summer and also to go and play in the snow I the winter. There is a awesome rec center that includes an indoor pool. The grounds are beautiful and include many activities. The rooms are regularly updated and very comfortable. We highly recommend Roundhouse. Our family looks forward to every trip. read more

Let me preface this review by saying that my husband and I are in our late 70's and we both have health issues. Roundhouse Resort is a nice resort but the staff leaves a lot to be desired, they do not care about the guest's welfare at all, just what's best for them! When we arrived, Chuck Goeckeier at the front desk insisted that we were going to have to move to another unit for our second week! When I called the resort 3 times before our scheduled stay to request a ground floor room, I also asked about moving and all I got was the runaround, never a straight answer, now I know why! To be to get two consecutive weeks, we had too book the first week Saturday-Saturday and the second week Friday-Friday. We knew at the time that we would lose a day, which was okay with us, but we didn't realize it was going to cause such a firestorm. As Chuck told us "I absolutely cannot allow Saturday-Saturday people who are in an oversized one bedroom unit to stay in that unit with a Friday-Friday booking", those are smaller one bedroom units! I guess the peons go into the Friday-Friday units! He was adamant about it, my husband and I were not happy. We feel we should've been notified of this by the resort via letter or email at the time of booking. Chuck is the only one doing all the bookings on a DOS operating software system, how antiquated is that, no one else knows how to use it, no staff, not even the General Manager! According to a staff member, this prevents overbooking! If they had an updated software program, overbooking wouldn't be an issue! We pleaded our case with everyone, even the General Manager, Stephanie Barwicki, and everyone said it's Chuck's decision, we have to abide by his rules. He is nothing but a bully to the seniors! So on the Friday of this trip, we had to pack up all our belongings, we had stuff for two weeks time, Including food in the fridge and freezer! I thought one of us was going to have a heart attack, we were so stressed out! We had to make 4 trips with the luggage cart! All we did for two weeks was pack, unpack, pack, unpack, pack and unpack again, great vacation! In 25 years of timesharing, we have never come across anything as crazy as this! What we don't understand is why they didn't put us in Friday-Friday unit in the first place, we would've been fine with it! The unit that we were in for the "privileged" Saturday-Saturday folks was in the lodge and it felt like we were living in a cave! It faced the atrium which is for the use of all the guests, therefore, you cannot open the drapes at all because people were outside your window all the time! These are the "privileged" oversized 1 bedrooms for the Saturday-Saturday folks! Also, while in this room, one morning, while making breakfast, we had the coffee pot on, the toaster on, and the microwave and the breaker blew, we had no power for two hours before someone came to fix it. We had to get dressed for the day in the dark! The remote for the bedroom TV didn't work, and the TV's were constantly going on of saying "no signal", very irritating! The second unit which we moved into on the Friday for the Friday-Friday folks was fine except they had a water problem with the unit upstairs and for 3 days, we heard the workman working on the unit from 5pm-9pm! He made quite a lot of noise banging and moving stuff around, we didn't think it was the appropriate time to be doing major work on the unit! We will not be staying at this resort ever again! We had a problem with Chuck when we stayed at this resort last year. We were guaranteed a ground floor room through our timeshare management company and the the resort, but when we arrived, he said since we were checking in early, only one hour before check in, we had to go to the second floor! He did this with 3 other senior couples that came in after us and also were supposed to have a first floor unit! All this after driving 7 hours to get there! We all helped each other bring all our belongings up to the second floor! Going up and down two flights of stairs for two weeks almost killed us! Proceed with caution! read more