‍‍‍‍‍ Another gilroy restaurant finds its place on my NEVER-AGAIN list. We enter, and two employees look up from a nearby table, say nothing, and return their eyes to their phones. No one behind the register. I walk by the tables: dirty, dirty, dirty, never cleared, dirty, dirty. Finally I stop and clean one myself with a napkin. After a few minutes a woman comes over and cleans the table for me. I thank her. Immediately I regret coming, but the kids are hungry and cranky. One woman gets up and momentarily busies herself, while the other stays seated, eyes glued to the phone. We place the order and wait. We get drinks. I find the straws by the salad bar. The utensil container clearly hasn't been cleaned in a long time. The straw wrappers are covered in all sorts of filth. There's dust and miscellaneous debris at the bottom. It's gross. I pass on getting a straw. While we wait, the women working sit on their phones at a table next to us. Their children are there. All young. I believe there was 4. No shoes, yelling, running around. Just a little frustrating when we are trying to have dinner. One of the employees asks the youngest child if she needs to change her diaper. Pizza employee, also changing diapers during shift. Hmm. Then the same small child is left ignored and she goes behind the counter and rummages through the salad bar with her hands. The woman gets her some food. I feel poorly for the man who came and paid for the salad bar a few minutes later. Finally we eat, and the child is left unattended again and puts her face next to my head while she's eating something. All I hear is *crunch, crunch, crunch*. The mother (I'm assuming), who is working, or on-the-clock, rather, tells her to sit once. The child ignores her command and the mom/employee gives up and gets on her phone. So I engage with the girl. My son talks to her and sings a song, smiling playfully at the girl. Glad we can help you babysit while you continue to not work. The two women sit laughing at videos on their phones. The table behind me has been covered in chicken bones and food for the hour we've been here. Nothing has been cleaned, the place is a pig stye, but these women can't be bothered to do their job. This was literally, the most unprofessional food establishment I've ever set foot in. The good news is that the $30 medium pizza I think we were overcharged for was decent. read more

I just wanted to say that I love this Mountain Mike's pizza place in the Gilroy area. There in house service is great, especially their lunch specials love, love, love it! Plus, everytime I order my pizza for delivery 99% of the time I get it sooner then they said. I love there service they have great customer service and I would definitely recommend this pizza place to everyone and I always do they are the ones who I mention first. Keep up the good work Mountain Mike's pizza. read more

THE WORST Mountain Mike's ever!! Got my pizza cold, cheese not even melted! Eneida who is the MOST RUDEST employee who works there turn the soda machine off after we had used it to get water.. I requested jalapenos on half my order, and Eneida replied with "we can't do that"! I asked why not? She stared at me, (Almost as if she couldn't talk) and finally said " jalapeno has to be on all, or nothing" I have never heard of such a thing come out of anyone's mouth.. Eneida is very miserable, and gives Mountain Mike's a bad name for the awful customer service she provides! Because of her we will not be returning to Mountain Mike's no longer! read more

The pizza we order had no flavor at all. It barely had any sauce on it. We order the McKinley which is similar to a combination pizza and all I could taste was bread. Not even the sausage had flavor. This pizza is not worth the price it cost. read more

Horrible service and wouldn't honor coupon. So why offer them if you ain't going to accept them. They always have their kids running around jumping up and down on seats without any shoes while they just sit there and do nothing about the noise they are making we are trying to have a conversation but can't with them running around all over the place. read more

Went here for a pizza and an all you can eat salad bar. I was told they were cleaning the salad bar (1 hour until closing) and I could not get it...was going to order 2. The salad bar was never put away and the guy who told me I could not get salad, except to go, ate salad! Grrr!! I ordered a Veggiemore pizza with peppers on the side (allergic). So the kid says, "You don't want the peppers?" No, I want them on the side...hubby loves peppers. When I get my pizza there are no tomatoes. Of course I check to see why...girl giggles and says it is her fault...there is a giant picture on the wall of the pizza with tomatoes on it and the menu lists tomatoes!!! So I get a bunch of tomatoes on a plate to put on my pizza. Thank you. Not thrilled with the help, especially the twit who told me I could not get the salad bar! The tomato mistake I can live with but being lied to...no. They lost $13.98 in sales and 3 customers...Straw Hat here I come! That being said the pizza was pretty good. So 4 stars for the pizza, 2 stars for the employees. read more

i orderd on the phone for 3 moutain pizza get there they charge me large for the same price then i talk to the guys they blame the sun and everthing under it still didnt take reponsiblity and had to get angry with them about it before they gave a fuck read more

Mountain Mike's Pizza - the counter area - Pizza Near Me - Gilroy, California

Pizza is good but not any better then the competition, which there is plenty around to chose from. It's the service that is the issue. Ordered online at 4:55 for a pickup and time was 40 minutes. Got there right on time and had to what an additional 10 minutes. Waiting 10 minutes more for a pizza that already takes 10 minutes longer to get then the competition is totally unacceptable. I know where I won't be going anymore! read more

Favorite pizza place in Gilroy! Lots of toppings and cheesy just the way pizza is intended at an affordable price. The garlic cheese sticks are so good. I can't help but order them every time. Jazmin and Angelie are the best too. Always clean when I have been in and great costumer service. Highly recommended read more

Yesterday we decided to take a walk to enjoy some pizza,wings and beer. Well I have to say the service was great, the pizza was perfect, beer was cold. Wings just needed to be a lil more crisp, bit to be honest we were satisfied with it and there was nothing left. We left tummies full and very happy with our choice to stop in. read more

I've visited this location multiple times in the past, being a local in the Morgan Hill and Gilroy area. Every time I order pizza here somehow, they come out NOT the way I ordered them. The only thing I want is a Large Pepperoni pizza with half of the pizza having tomatoes and the OTHER half with olives. I'm sorry, but is this SO difficult to understand?! 5 times, this pizza has been messed up. Last night, after the 5th time this had happened, I alerted the Manager/Owner, who told me that IT WAS MY FAULT THAT THE PIZZA WAS BEING INCORRECTLY MADE BECAUSE I WASN'T EXPLAINING IT CORRECTLY! Excuse me?! From one Manager to another, you NEVER tell the customer that something that happened, is THEIR fault. NEVER. I asked him what he was going to do to reconcile the situation, and he told me the only thing he could do for me is tell me to WAIT FOR ANOTHER PIZZA! And that was AFTER I had already shown up for the pizza that was MADE INCORRECTLY! I had already waited 10 minutes for them to remake my pizza and then it was made incorrectly AGAIN! The Manager, who doesn't even deserve the capitalization in his title, was NOT APOLOGETIC AT ALL! Didn't even bother to say sorry until AFTER i pointed out that he wasn't sorry at all. NEVER GO TO THIS LOCATION UNLESS YOU WANT: BAD SERVICE BAD FOOD AND BAD ATTITUDES! NEVER AGAIN! I'D RATHER PAY THE EXTRA MONEY TO DRIVE TO MORGAN HILL TO GET MY PIZZA AT THAT LOCATION! read more

In gilroy, Cheap white bread cardboard crust, the very little cheap toppings look like cut up hotdog and some cheap cheese? my first time and last, the worst pizza ever! read more

Ask the guy at the counter to make India style pizza (!!) which is spicier than usual. The garlic bread was spicy and excellent and the Pizza made with spicy sauce is still tickling my tastebuds. An excellent treat after a tiring day at Gilroy Gardens. Sure worth a try. read more

So recently I had came in for the lunch buffet and I was so disappointed with it. Salad bar was so disgusting in the morning everything was frozen and there was a lot flies around the salad bar. It is also empty in the morning. So for now on I will only be ordering in the evening because the service is a lot better even when they are busy. And the afternoon the salad bar always looks so fresh and they always keep it clean. read more

We prefer Mountain Mikes to the Gilroy Round Table. Pizza is always hot and fresh and they always arrive when they say they are going to. Tuesday nights are busy becuase they have half off pizza, I always give them more time to make my pie on Tuesday. :) read more

Awesome customer service and the fact that they delivered to our school campus was amazing.

My daughter ordered pizza here on a Sunday and was charged $19.99 for a large 1 topping. I ordered the same pizza the day before and was only charged 15.99. The supervisor Jasmine on duty informed me that that was only an Internet coupon but when I called back the same day I asked what the specials were and they informed me it was $15.99. I spoke to Kiran the next day and all she did was make excuses for her staff. what would have been better is that she take my complaint and tried to understand. I will never order from Mountain Mike's in Gilroy ever again and I recommend anyone else not to try to support this establishment. read more

My friend and I took my kids to the lunch buffet and were sadly disappointed. The pizza was ok but the salad was nasty! Hardly any toppings and wilted and brown. They wanted me to pay full price for my then 1 yr old to eat a piece of pizza wtf?? The customer service was a joke. They acted annoyed we were there. The tv was set to some spanish soap opera and half of the video games were turned off. Not as bad as Hometown but the one in Morgan Hill raises the bar and kicks ass! read more

Everything was wonderful until an employee sprayed cleaning chemicals on every table surrounding mine.

I always get great customer service when I order. The pizza is delicious (I love the little pepperoni's) especially with some jalapeño ranch (must try). read more

The tables and bathrooms were really dirty and I didn't want to touch anything, but when my friend talked to the manger she responded well and told her employees to clean up the mess. Food was ok, the pizza wasn't too greasy which was nice and came out pretty quickly. read more

Delivery is awesome here, I have had Raul a few times and he's always quick kind and polite:)

So I eat here more than I should. We always order an all meat pizza with light red sauce. They have the best pizza and all I can say is they are very good. Every time I call in my order,and they ask me for my phone number they ask if I want the same. My reply is yes. They cook the pizza just right and it always has lots of meat on it. They cashier is as friendly as can be. read more

Gnocchi was like play dough. Really awful Paella had rubber chicken and not all the mussels opened. Bread was good though

Nice place,pizza is always good. Staff is nice and service is relatively quick. It can get busy however and that's when quality can take a slight hit. Would definitely recommend get family place decent prices for the quality of food. They offer pretty good specials as well read more

My husband and I ordered one of their specialty pizzas for delivery. We asked for extra cheese. The pizza truly was one of the best we have ever had. The layers were blended perfectly and you could tell they added extra cheese. Just great! read more

I just moved to the area, and have loved Mountain Mikes Pizza, we have ordered from here twice in 3 weeks and always had great experiences, the food has always been great, fresh and hot. We will continue to order delivery and take out. Customer service is great as well, they kids working have very good customer service skills. read more

Good pizza at a fair price. Customer service is good. I recommend this place. Very friendly staff, locally owned and operated.

If you've never had Mtn Mike's is a must try. The Gilroy location always had top customer service. Unlike many places they will customize your pizza even with a coupon. I've never had to pay extra for substitutions or changes. The staff and service is 10x better than the Round Table few blocks down. They can work on their delivery times but still gotta say one of my favorite pizza places in Gilroy. Keep up the good work love your pizza's and your customer service! read more

DO NOT WASTE YOUR TIME! This location cannot seem to handle basic weekday deliveries, not to mention busy weekends. On several occasions, I've waited 2+ hours for a delivery, only to be told they didn't receive my online order or they weren't able to contact me by phone for whatever reason (both lies). At least once I was LIED to and told my order was out for delivery, but when I called back 30 min later, the manager claimed they had no record of my order. Get it together!! I will never order from this location again. The quality of the food isn't worth the hassle when you have a hungry family waiting for what's supposed to be an "easy" dinner. read more

Good place to come to watch football.. Chicken and bacon pizza is decent. The gals are pretty nice that work there.

Food was good. Not greatest service in the world by any stretch, but I was starving so I didn't really care:)

I've basically lived in Gilroy my entire life, and this is the best pizza place to go to in my opinion. Food is always delicious, and they are generous with the toppings! The staff is always friendly and prompt, and my deliveries come sooner than I actually expect. The owner seems super sweet and always greets me with a smiling face. They sometimes have really good promotions too! read more

Great customer service! Best pizza ever. I always get pizza from this location. The staff is friendly and makes the pizza exactly as you want. read more

We have been trying out all the pizzerias ("takeout") in Gilroy. This pizzeria, Dutchman's Pizza, Straw Hat, and Dominos are what we tried so far. Of these, Mountain Mike's is on top. I hope to check out Round Table, Little Caesar's, and Pizza Hut soon. read more

It's a shame, really. I used to love the buffet experience until the staff got ruined. There was a young woman named Miranda who was extremely personable, professional, friendly, and always aimed to please. She no longer works the week-day buffet, and as a result, I no longer enjoy the dining experience. The individual who replaced her is rude, incompetent, and fails to accommodate paying customers who are waiting for new pizzas to be brought out to the buffet station. Also, since I'm on the topic of professionalism and courtesy, there is a young man named Luis who works as a delivery driver that I often encountered during the buffet hours---this gentleman is a true pleasure to interact with and always made me feel welcome. I wish it would just go back to being those two whom worked the buffet. It was a pleasure to pay money and eat when those two worked together. Like I stated: it's a shame. I guess I am forced to take my business to Round Table. read more

Had an issue with customer service here... no need to get in to much detail about the negativity but instead I wanted praise management! Karen gave me a call back regarding an issue I had with one of the employees at the store, she was a really good listener and resolved the issue in a very professional manner! I did tell her that I would not be going back to Mt. Mikes but after talking with her I might consider it. Mt. Mikes is one of our favorite pizzas and I'm sure we will miss it! I'm happy that I was able to deal with Karen. She was awesome! read more

Had one of the worst experiences ever at Mountain Mikes tonight. Came for their buffet but there were no pizzas ready. The place had maybe 10 people and all the tables were dirty. Customers coming in were cleaning their own tables. Kids behind the counter had no clue. They need better management or someone who knows what they are doing. Not good will not be coming back. read more

Good pizza. But more expensive than round table. Had delivered to motel, driver had no napkins to offer.

Been coming here for a long time. Good customer service and Great Food. Salad Bar looks great. For those who keep saying you'll never come back that's your choice. But old cashiers leave, new ones come in, so customer service is not always going to be the same. No single day is the same. Was in there once, saw and heard a lady place an order for a pizza. Pizza was ready within 10-15 mins. Steaming hot and smelling great. And she got upset because she said it wasn't what she ordered. And I'm looking at it and thinking; that's exactly what she ordered. But the manager was very nice. He made another one rite way. So I would say sometimes it is the customers mistake. We are human and humans do make mistakes. Haven't had a complaint with them yet. Great place to eat!!! read more