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    Mountain West Veterinary Specialists

    3.6 (63 reviews)
    Open Open 24 hours

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    Services - Mountain West Veterinary Specialists

    Emergency pet hospital

    Pet physical or wellness exam

    Pet vaccinations

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    Recommended Reviews - Mountain West Veterinary Specialists

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    Reviews With Photos

    Exotics building - across the parking lot from the main clinic
    Jeff B.

    I love Mountain West Veterinary for their exotics doctors and facility. Having an emergency with exotic pets can be a nightmare but the staff at Mountain West really stepped up and helped us with one of our lizards recently. I showed up without an appointment and they said they'd work me in to the schedule as soon as possible. I was surprised when Dr. Lofgren, the lead vet over exotics, greeted me after a very short wait. She was very understanding and empathetic as she counseled with me on the options for treating our beloved pet. Ultimately due to his age and concerns with his quality of life, I made the difficult decision to have him euthanized. The staff gave me as much time as I needed to say goodby and after it was done, they presented me with a nice condolences card, complete with ink footprints from our lizard. Dr. Lofgren was amazing to work with, as were all the staff members I interacted with. I was also pleased to note that she is certified with the Assoc. of Reptile & Amphibian Veterinarians AND the Assoc. of Avian Veterinarians. Since I also own birds as well as exotic reptiles, we'll be seeing Dr. Lofgren and the Mtn. West staff for our regular checkups. THANK YOU Mountain West Veterinary!

    Calvin's lump prior to surgery but after consultation
    Jamie A.

    I was referred to Andrew Burton at mountain west in July 2022 as my French Bulldog (Calvin) had recently developed a bump on his neck the size of a walnut, and our primary vet could not treat him any further. She suggested a specialist, as it could be a damaged salivary gland and if so, it would need to be removed via surgery. I had to wait a bit for a consultation from Dr. Burton, but by August 2022 he got in and it was very quick, and I had to remain in my car. I have no idea what Dr. Burton did to determine that he did in fact have a damaged salivary gland, but his confidence in his condition and ability to fix him via surgery made me ready to pursue, even though I was nervous about Calvin being put under and knew he'd have a difficult recovery. By the day of surgery in September, Calvin's bump was now a large mass the size of a tennis ball. I assumed this was still related to the salivary gland and couldn't wait to have this behind us. Calvin came home and was extremely drugged up, and in a lot of pain. His mass was still there, but I wondered if it was due to being swollen. Dr. Burton informed me later that he actually hadn't been able to remove much of anything, because it looked like a tumor, so he took a biopsy sample instead. Days later Dr. Burton reached out with the biopsy results, informing me that Calvin's mass was a tumor and I'd need to reach out to oncologists for future vet needs. I was able to quickly get in to see the oncologists at MedVet in salt lake, where Calvin was diagnosed with cancer, and because it was aggressive, and had been months since first being noticed, the cancer had traveled to his stomach. This meant options to treat it were limited, and instead of surgically removing it and treating with chemo, the only option was to treat with chemo to give us maybe one month more than if we hadn't. Calvin slowly deteriorated each month, and we had to say goodbye December 29, 2022. It was the hardest thing I've ever done, and watching Calvin recover from a serious surgery while taking chemo at the same time, are not the memories I like to think about. I blame Dr. Burton for the death of Calvin, and believe he would have performed any surgery as long as I paid. To think that Calvin's cancer could have been removed by oncology if it had been identified correctly by a specialist during the consultation, meant I'd have years left with Calvin vs losing him 4 months after a "specialist" performed unnecessary surgery on him. I paid thousands to Dr Burton to treat Calvin, and even though he didn't remove what was stated I was still charged the full amount. If you want to speak with the surgeon after surgery, don't hold your breath. Calvin's wound continued to open and bleed, and even though I was charged for a cone I never received one. I was charged for every visit afterwards as emergency care vs post surgery care, and when coming in at 2 AM because we thought my Calvin was going to bleed to death, we were met with very aggressive and rude staff. We were told that he needed to wear his cone, so we asked for it but were never given one, but the emergency staff made me extremely uncomfortable. I worried they'd let Calvin bleed out to prove a point bc that was the attitude they carried. The oncologists at MedVet will not perform surgery without a CT scan, so they know what to expect when opening up their patients. The cost would have been the less, which is why I likely was not offered it by Dr Burton, for a CT scan, surgery and chemo vs unnecessary surgery based on a whim, emergency aftercare and then chemo. The oncologists seemed to wonder why Dr. Burton operated on him, and were concerned as to why he took the steps he did. Do not come here for your specialty care, and wherever you go, get a second opinion. To see a patient with a walnut sized bump grow to a tennis ball in such a short time, and still move forward with surgery vs questioning other routes, is nothing short of malpractice. That's supposedly very uncommon and cancer should have been considered. We sold our car in order to get Calvin care, and feel so taken advantage of. We would have spent every dime to try to save Calvin and I think Dr Burton took advantage of us.

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    1 year ago

    Excellent service and friendly staff. Been here twice, both times amazing service, I drive past two other places just to go to them!

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    3 years ago

    They got me in fast and answered all questions, my puppy had bronchitis, and I didn't even know it. She is now hyper and crazy again lol

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    Ask the Community - Mountain West Veterinary Specialists

    Review Highlights - Mountain West Veterinary Specialists

    Lofgren was amazing to work with, as were all the staff members I interacted with.

    Mentioned in 3 reviews

    Read more highlights

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    Mountain West Veterinary Specialists - vet - Updated June 2026

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