My family has been coming here for years. Dr. Mahon is very friendly, professional, and takes his…read moretime during the exams. The last couple times that I've been the assistants are also helpful. I don't have vision insurance anymore (because it's really not worth the extra cost for me). Paying $140 for a quality exam is not expensive. I would much rather see Dr. Mahon than go to a corporate office and pay a few dollars less. Support Private Practices! You get what you pay for.

I can't say it enough. MountainView Eye Associates has the best staff ever. They are so kind and…read morepatient. on top of that you get the best service. Dr. Mahon really cares that your prescription is perfect. If it is not right he will make it right. No complaint. They made sure I found the perfect frames. I am disabled and she kindly brought me dozens of frames to try. I know that was a lot of work. like I said just wonderful thoughtful people. I am in a wheelchair and they went out of their way to work with me. Then I got stranded by my return ride home. I was there until 8pm. They did not leave me. They gave me a snack and helped me charge my phone. They were so nice And so patient . If you want to go somewhere where they really truly care and you get the best service this is the place.

Re;Dr. Goldstein Snellville / Emory office. I left in tears…read moreand not because of any eye exam. She was cold Indifferent; basically Uncaring. Her attitude of superiority almost verging on nastiness leads to people ignoring things like VISION. I read her positive reviews and assume they are family; Definitely not the woman who briefly looked at my eyes.

I have been going to this practice four years I Have always been treated kindly and never had to…read morewait very long. Dr Sailor is always professional and friendly. I know she will do her due diligence to make sure I am well cared for.

Great experience. The staff was nice and Dr. Batchelor is amazing and is down to Earth abs provides…read moreexcellent care. Recommend this location. I walked out able to see again.

12/20/25 I was helped by Nia and kia. They was very patient with me taking their time to explain…read moreEyewear to me, which working as a night worker I welcome their patience. It wasn't just business but "how can we help you" I appreciate that and will keep my business at this location. I'm very pleased. I wish them both a Merry Christmas.

My first set of glasses were so off, but they kept insisting I would get used to them. I returned…read morethem to get new glasses with a slightly better prescription from my doctor. The regular glasses are fine - you can tell that someone who knew what they were doing. The sunglasses were not so great. The lenses are fine, but the frames are not what I ordered. The literally fall off my face because they are so loose. It doesn't pay to be nice because they walk all over you. You've got to be mean and stand your ground, unfortunately. I will never go to Visionworks again.

it was one of the optical shops till yesterday, to me. Yesterday it changed upside down! After my…read moreoptometrists apptment, one sales associate, she gave me wonderful service and she has much insight about my insurance as well. I took my frame as well as my prescription lenses. There are ways to do business seamlessly and that was it.

There was awful receptionist, no help at all. It seemed no money , no services. Definitely awful…read morebehaviour.

First let me say that the Optometrist was great. My 8 year old daughter found out she needed…read moreglasses. We were told that we had to wait 5-10 business days for the glasses to come. That's 2 weeks. Well we patiently waited those 2 weeks and called to check on the status of the glasses. We were told they were not ready and could not be given any type of update. Instead of apologizing for not producing the product in the given amount of time I was argued with about the quote of time given to me initially. Customer Service is a big part of every industry and unfortunately this place stinks. We are still waiting on our glasses. That means it's going on 3 weeks that my child has been going to school unable to be at her best because of her vision. Crazy...

Well I'm home resting after my first cataract surgery on my worst eye the left one. I've had 2…read moreretina detachment surgeries in this eye in 2021 and a huge cataract grew very dense very quickly. I can't recognize the awesome staff enough! From the check in person and billing person at my check in both were kind and informative even though the AC was out in their area ! Once I was called back in about 15 minutes. They took my friend to the other waiting room bc it had ac The nurses that did my initial set up were great! Leigh and Susan were very good to me as were the others but I didn't get their names. Dr. Willman is excellent and he tells the truth but in a way that's not upsetting if that makes sense. Due to my eye condition there was no choice for me I had to do the laser, plus Dr. Willman had to chip away too. The staff make sure that you are comfortable with blankets etc etc. Plus they take them off when you get hot. Everyone was friendly and kind. I let everyone know that when I'm nervous I tend to talk a LOT but they didn't seem to have an issue with it. My actual surgery was scheduled for 11 but I didn't go back until 11:30. I had the best BP readings in my life at a doctor's office!! The nurse also used the vein that I wanted her too. Once she got the needle in my blood started going and went slightly overboard but she cleaned up everything making sure no blood got on my clothes. She even changed the dressing bc she said it was too messy for her liking! My follow up is tomorrow and my right eye is scheduled for 4 weeks. My eye feels irritated and scratchy under this big eye shield but not painfully so. I'll be glad for the shield to be removed tomorrow at the follow up. The surgery center was immaculate so bright and clean. I highly recommend CarlinVision!

I had actually stopped coming here because the other doctor that they started having me see was…read morevery dry and not personable at all. He would reach out to shake my hand then proceed to wipe his hand on his pant leg in front of me which I thought was rude and was very short when answering my questions. But I came back home, mainly because they performed my LASIK and I felt my eyesight was detonating and I should start wearing contacts/glasses again. I came in to set up an appointment and the ladies there were really nice. The office is always clean and they have a huge waiting area with plenty of seating and refreshments while you wait to be called back. The lady (I didn't get her name) I spoke with suggested I see Dr. Thornhill, after I told her I would rather see a different doctor than the one I saw the past couple of times I was there. I am so thankful for her because Dr. Thornhill restored my faith! He was very charismatic, funny, and just overall great energy! He answered all my questions and addressed any concerns I had. He also recommended eye exercises I can do since I'm constantly staring at a computer screen during my work day. So if you are not sure which doctor to see, I definitely recommend Dr. Thornhill.

I had been considering LASIK for several years and finally got to the point where having multiple…read morepairs of glasses for different things was too much of a pain for me to deal with any longer. After speaking to several friends about their experience with their LASIK surgery and how happy they were with it, I decided to take the plunge, and am soooo glad I did! I decided to go with mono focal surgery and have one eye done for close vision and my dominant eye done for distance vision. I had tried it before with contacts and had no problems with it, my brain works it out and I don't notice any difference unless I cover one eye. I had the surgery 2 days ago and am already seeing things better than I have in a long time! Dr. Wild was super patient with me, taking his time to answer all my questions, explain the procedure and what to expect, even what could be done later if I didn't like the mono vision. Dr. Smith was great, explaining what was going to happen during surgery and even telling me what was going on during the surgery. He and the tech made sure I was comfortable and had enough numbing drops in my eyes that I couldn't feel anything that was happening. All of the staff from the girls that checked me in at the front, to the techs that helped me through each process were extremely friendly and helpful with any questions I had. They put my mind at ease about having surgery on my eyes. I was referred to LASIK Plus in Duluth by a friend who had his surgery done there over 10 years ago and will be highly recommending the Duluth location and their staff to everyone I speak to about My LASIK surgery!!

So far the customer service is terrible. They did my LASIK about 20 years ago and it seems like…read morethey are doing everything to impede me for getting my guaranteed enhancement that I paid extra for.

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

I'm literally in my car writing this because I was so pleasantly surprised by the staff and the…read moreoverall atmosphere here. Brookwood Eyecare can get my business any day. I just want to say this place is absolutely amazing. As a new client, I was treated with genuine respect and kindness from the very first call to schedule my appointment. I just left, and even though I didn't end up purchasing frames from them, the staff still took the time to guide me on where I could find exactly what I was looking for. There was zero pressure, zero pushiness--just real, patient-first care. That says everything about the kind of business they run. Five stars, hands down.

My family and I have been using Brookwood Eye Care since 2003. I would never go anywhere else…read morebecause Mr. Wilson, the owner, and Dr. Songbird are a part of our family. The prescriptions are always correct and we always get personalized customer service. I remember some years ago my mother was visiting and going back home when her glasses broke. Mr. Wilson fixed her frame at no charge and my mom was able to fly back to Brazil with her glasses intact thanks to Mr. Wilson's kindness and great caring. I highly recommend Brookwood Eye Care.

I had to change insurance providers a couple of years ago and lost access to a great network of…read moredoctors, so since then, I've been looking for a eye practice that I trust. I saw Dr. Rabitsch this week and was very impressed by her and by the practice as a whole. I think I will be staying here for a good long time. I have an old eye injury that means I have to exercise extra care and also have severe dry eye. In searching for a new eye doctor home, I created one-pager for new doctors just so I don't need to explain timeline of the injury, followup treatment and key diagnoses. For the first time in visiting new eye doctors, it was 100% clear to me that yes, Dr. Rabitsch had looked at the medical paperwork I'd filled out ahead of time. Not only that, but the nurse/assistant who saw me prior to seeing Dr. R also had reviewed the paperwork. Wow. That seems so simple, but having been to other eye doctors in the past couple years, it's not the norm. Both the assistant and doctor also repeatedly checked into to make sure they knew my goals in coming and were great about explaining what they were doing and why. I ended up getting an eye exam (which I needed, but hadn't planned on) and while the Dr. invited me to use their optical department, there wasn't any hard sell. Due to my injury, I tend to need a new, expensive prescription about every year, so I mentioned a place I get my glasses. She shared that they have a budget frame line and gave me a rough estimate of what my prescription would likely cost there. That is just the info I need without feeling guilty b/c I'm not immediately planning to get glasses there, and as I look at getting my glasses made, I may very well end up back at the practice to purchase them. Yes, as one review noted, there may be a little extra wait time, but for a doctor one doesn't generally see that often, I can live with wait time if I know and trust that the medical team is going to be thorough in the exam and be clear about their explanations to me.

Totally pathetic experience. I have left two messages with…read moreEve, their so called Optemetrist for making an appointment to spend probably $3,000 on prescription glasses. No response in over a week. PLEASE do not spend one penny with this facility.