Levi moved my company from a 1500 sf office to 2400 sf. He gave us a bid that was competitive with two other bids. His team showed up at 7am, and worked straight through until the work was completed. We expected to be done by 3pm, and when it appeared we wouldn't finish in time, Levi brought three more workers to ensure we'd be done in time, and he didn't charge me any more for it! It's obvious to me that customer service is important to Levi, and I've already referred him to two other clients. read more

Levi and his crew were great, they were hustling the entire time and made the move go as quickly as possible. I would definitely recommend!

This company helped move us and while moving us took pictures of our home and content. They told us that they are taking the pictures to document scratches and/or damage. We later found our homes contents and a description of our home on the owners FaceBook page. When we asked them to take it down they only took down a few and tried to validated what they had done. They are irresponsible with your privacy and can expose you to burglars. Update, they finally took down all the pictures. However just by him attacking my review and calling it fake should be enough to inform the consumer. BTW, I live both in LA and AZ. read more

Levi was great, we found his services on thumbtack and he was very responsive and followed up quickly. Because we were doing a simultaneous sale and purchase moving and storing our belongings for a tight turnaround was important and he was accommodating. Thanks read more

I have moved quite a bit throughout the US and had amazing positive experiences with each State to State move. I hire Move U Movers off Higley in Gilbert, AZ to move very little from a 2bd 2ba apt 5 miles down the street to another 2bd 2ba. The only difference was that I moved many of the kitchen, bathroom, electronic and clothing myself. 50% of what Move U were to move was to be stored in my garage. They arrived an hour late, they arrived with zero boxes. They not only arrived with no necessary tools as well as late, they asked me to go purchase boxes, packing tape and paper for the move. I was forced to make trips out of my home, leaving it vulnerable for anything 3 times. Not only was I not financially reimbursed for the purchases, I was charged for excessive hours spent on this move. I have missing electronics from my home as well as multiple pieces of furniture broken and scratched. I would never recommend these movers to move me across he street. The owner told me "I can't do anything for you". Not only did he charge me extra time for not packing 2 cabinets in my kitchen, they were forced to use my puppy's potty pads to pack my kitchen gadgets. 65.00 Per box. This guy is rude, unprofessional and disrespectful. I'm missing Century Link equipment and I'm being charged for loss of property. I take blame for leaving this guy And his employes in my home unattended. I even bought them lunch with no respect given. Heed to your inner emotions. If it's too good, there's an angle. My 4 hour move took 8 hours of which I was charged and additional 2 hours. read more

Thanks your Levi for your great customer service. This was one of best moves I've had. Pete and Patricia were such a great help. Looking for quality service look no more. read more

Used Yelp to find this mover and was not disappointed. Every step of the process was very professional from the beginning with Levi on the phone to the two great guys that worked with us all day. Shout out to Leo and Manny who put in 12 hours of heavy lifting with a smile. Excellent - I would highly recommend this company to everyone. read more

Move-U might consider a few alt names: Lose-U, because they lost an expensive chair of ours, lost our Inventory List (still haven't sent, 2 months later) and lost some of your belongings (because they delivered them to us). Another name: F-U, because they threw one of our shelves in the garbage (for real), broke a bookshelf, broke a filing cabinet, broke a sofa bed, and broke their own Contract. Or maybe Move-U would consider, Broke-U, because they have yet to replace anything they broke or compensate us even though in their own contract they state: "Move-U Packing & Moving guarantees NO DAMAGE to ANY Household furnishings or Household Items that we move, and we guarantee NO DAMAGE to any box that we pack. Packed by Owner boxes are not included in this guarantee. Move-U will insure your Household Items to $1MM while in our care, at no additional cost to you." So, let's just forget they were 2 hours late on moving day, and let's forget that instead of 3 guys, 2 showed up and one wasn't really a fan of packing things and even less a fan of moving them, and let's just forget that a 3-hour job took, literally, 8 hours. Let's just go for the big stuff, the stuff that, hopefully, will help you decide to go with a reputable moving company and not Move-U Packing & Moving. 1. When one of our chairs wasn't delivered, and we inquired about it with Levi Ferrin, he insisted he never picked it up in the first place. So, we sent him a photograph of the chair in our home, which didn't seem to convince him either. The chair is quite expensive, which made us a little suspect of Levi's motives, so we went online and, both fortunately and unfortunately, Levi Ferrin posts photographs of the contents of your home (without telling you or asking permission) so we literally found a photograph of our chair in his storage unit! We sent him the photo of our chair in his storage facility. Guest what he did? Denied it was there. Eventually, after several emails and phone calls of us trying to convince him that he, in fact, had the chair, he miraculously found it. 2. We received several items that didn't belong to us, begging the question: What else is missing? Who knows, he still hasn't sent us the Inventor List. We have emails from him saying, "I'll send you the inventory list tomorrow" and then phone a convo where he says, "I was stalling, the inventory list is on my hard drive which crashed and is in California being repaired." Levi Ferrin said that he would replace the bookshelf, as well as the shelf that his crew literally threw in the garbage (still have no idea why). He didn't. And, he didn't even respond to the sofa bed they broke. Even though Move-U Packing & Moving made us sign a contract that they won't damage your stuff and if they do they are covered to 1MM, they have not made any effort to replace or pay us for the measly $1,053 of furniture they either broke or threw out. We didn't even ask for the $300 for the filing cabinet to be replaced, because we were so disillusioned by all the rest. Please, do yourself, and your family, a favor and use a reputable mover. Move-U Packing & Moving is a bully who doesn't honor their contract or contents of your home. Lesson learned. read more

I highly recommend this company! Levi's crew was awesome and they got EVERYTHING moved in the time frame I wanted. They didn't stand around and take breaks. Very professional company with outstanding moving skills! read more

I got a nice move service today, everything is good, they take my furnIture carefully. I'd like to refer to everyone.

Fast, efficient, friendly, and fun! I enjoyed having Levi and his crew come out to move us. He was the first to reply with a quote on Thumbtack and he held true with his quote. They rapidly went through and took all our belongings and moved them to the the truck. I am very impressed with their personal treatment but is a professional manner. I would recommend them and I will be using them again. read more

My family has used them 3 times now. Good guys! Levi is very accomadating. They had to take apart some furniture to get in the rooms we wanted them in And reassembled very efficiently (even the exercise equipment). I would refer them to anyone I know looking for help with their move! read more

I had experienced a flood and needed prompt service to get my valuables out of my apartment and into storage. The storage facility recommended this moving company. I gave them a call in the evening and surprisingly was able to get an appointment for the next morning at 7 am even though they were pretty booked for the week! The men showed up on time and got moving right away! They worked swiftly but cautiously and treated my items as if it were their own. Communication with Levi was always quick and at times when he couldn't be reached he would get right back to me. I was very pleased. Even after the move was complete Levi kept in touch asking if there was anything that he might have missed to ensure that I was COMPLETELY satisfied. Very few moving companies make a move feel as personal to them as it is for you but this is DEFINITELY one them! read more

We contacted Move-U based on a recommendation of a business associate. Unfortunately, I broke my own rule with checking the BBB first. Had I completed that first, I would not have had them come and provide a quote (43% negative on BBB) So, last Wednesday 1/4/17 the owner Levi came by, reviewed everything. This was a move from PHX, AZ so Vista, CA. He spent about 30 min, the move is for the end of this month. All seemed fine. The move was to include packing all items. Timelines per Levi was not an issue, as they have multiple trucks. My wife had set up the appointment. I was ready to not even get another quote as I liked Levi's approach after meeting him! Upon his leaving he would send a quote in a couple of days. On Sat my wife reached out, he said sorry will send Sunday. Nothing came, she reached out Monday and never got a response. I even called yesterday (Tuesday 1/10/17) to see if they still have interest in the move and why we didn't receive a response? Again zero response to this date. If they cant complete the move, then please have the basic business courtesy to call and advise. I would have appreciated that. Having moved 9 times including country to country, I can say that a difficulty in getting a follow-up response is reason for concern. The good news is, we were able to avoid the issues noted on BBB! He seemed like a good guy, very detailed and knowledgable, but lacked basic business courtesy! read more

Levi, My wife and I agree. Being a sales rep for the company that she bought a diffuser from is in no way, shape or form reason to request a replacement. She is not now nor has she EVER sold these products. Principle alone is the sole reason of extending my energy towards writing a review....and yes, nearly 2 months later. That's what happens when you have a bad experience with a move. Your company broke something and we asked you to fix it. Your response to my review illustrates your view on customer services. You first apologize, then refute it with what I can only describe as excuses that point fingers elsewhere. Our boxes, all 43 of them, were fine. In fact they were nearly brand new. I find it hard to believe something was said to my wife during a time in which she wasn't present. Being this is the first time hearing of your offer to replace the diffuser with an alternative brand, I will leave that decision in the customer service hands that moved us. We gave up on the "man with great character" as you quoted us, a long time ago. read more

Levi and his guys moved us almost a year ago, and we are definitely going to use them again! He gave me a very reasonable quote, worked fast, and ensured we were satisfied with the move, and the set up when all was said and done! Very professional movers! I highly recommend Levi! read more

Worst experience ever and I've moved across the U.S. 4 times. Over priced and inexperienced. They moved boxes and 2 mattresses and box springs into storage facility, no furniture. Took them 12 hours to pack boxes to fit a 10x10 foot storage locker for a one person home. Used C2 movers to move out of storage facility into pod. Reasonably priced and experienced. Highly recommended. read more

Levi promised me he would replace a glass case that his team broke or he would reimburse me if he couldn't find someone to fix it. After several months of follow-up calls from me asking for a status report and him telling me he was still searching for someone to fix it and asking me to be patient, eventually he texted back saying I had the wrong # (even though the number he texted back from is still the same phone # being advertised here on Yelp and elsewhere online a year later). All this after showing up with less guys than promised for our move, taking double the time for the job than quoted, and leaving the moving truck in my office building's parking lot overnight and pissing off my landlord. Avoid this guy at all costs. read more

We found this company on Thumb Tack, like several other contractors (flooring, paint, carpet cleaning) we used on this move. Levi confirmed a 6:30am start the night before. The moving crew didn't show up until 8:30am. The crew consisted of Levi, 3 others and 2 moving trucks. We had a 4200 sq ft home moving to a 3800 sq ft home. We had prepared and staged all boxes and furniture in the garage and front of the home to expedite the move that was estimated at 8 hours. Each piece of furniture was wrapped with blankets and plastic. We typically move our own electronics (flat screen TVs), but Levi insisted that they specialized in moving big TVs and could handle the 2 we had. The pack took about 6 hours, 1 hour drive. Unpacking took another 5 hours. We paid for 12 hours at an hourly rate, significantly over the original estimate. As the unpacking progressed we assessed several items were damaged. 1) Coffee Table, 2) Master Bedroom Nightstand, 3) Master Bedroom Foot board and a Flat screen TV. The Coffee Table and Nightstand had dings on the wood. The Foot board had a decorative 6x6in stone that completely fell off and broke into several pieces and the TV screen was shattered. Levi promptly offered repair on all items and the Coffee and Night stand were professionally repaired the following day. I was very pleased, but that is where my satisfaction with the experience ended. We were told that the foot board stone was being sent to be fixed and the only thing that could be offered on the TV was EBay replacement or the value of $109 plus disposal. Both were unsatisfactory, but we accepted the cash. As we followed up weekly on the stone repair, we were told that since Levi runs a small company, the priority on the repair was low to the stone company. We accepted this excuse for several weeks. Finally, after many unreturned calls, attempts to reach him from different phone numbers, and a no show for delivering the stone, I told Levi he had to produce the stone that very next day. That evening Levi showed up, with the stone in the same broken condition when he took it 4 weeks earlier. The stone was never being repair, it was lie. We took the stone, took the $109 and gave him the broken TV. This was one of the poorest experiences I've had with movers in my life. We are a military family and moved a lot, so we've had our share of moves. The lies and blatant disregard for his customer's time and money was just shameful. I would never recommend this moving company to anyone. read more