Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

Updated Review - June 2026…read more I am updating my previous five-star review from August 2025 because my experience on June 19, 2026 was dramatically different. As a widow and parent of a medically fragile daughter, I chose this company specifically because of the excellent service I received last year. This time, the crew worked for approximately five hours with no complaints. The lead driver performed a walkthrough, used my bathroom, and the team packed and loaded belongings without raising any concerns about the condition of the home. Everything changed when it came time to move our stacked washer and dryer unit (329 lbs). Suddenly, the lead driver claimed the apartment was so filthy it was making him sick and they could no longer continue. This was the first time any issue was mentioned. Two days prior, maintenance workers had been in the same apartment and specifically commented on how clean it was. I was left with furniture, beds, and belongings still in the old apartment while the crew stopped for about an hour before disappearing. I had to scramble to figure out what happened to my possessions. Since arriving at the new place, we have also discovered multiple damaged items (couch, end table, broken patio chair, etc.) that were not damaged prior to the move. This experience was incredibly stressful and disappointing. I have no problem leaving glowing feedback when a company performs well -- I did so previously. Unfortunately, this move fell far short of the professional service I expected and paid for. I would not recommend or use this company again. And they still charged me $825 for half a move. --------------- Previous review from August 2025: I cannot say enough nice things about Ethan, Patrick and Chrisean who helped me and my daughter move. We could NOT have done it without them. That's the truth. They were the nicest guys and so efficient. I just unpacked all the china they packed for me and I'm amazed at how quickly they were able to do that and with such care and precision. I will only ever use this company for my moving needs. That's the truth. Services Senior moving, Local moving, Moving-related packing, Oversized-item moving

In the last 2 years I have utilized this company 3 times…read more Amazing crew! This past weekend I had 2 very large appliances in a restaurant that needed to be moved off site. I reached out to out to the owner and they arrived the next morning. Would highly recommend 10/10

I've used them twice, once for a quick 2-hour move and again for a longer in-state move. Whether…read morethey were working for an hourly rate or all-in quote, my movers were great: prompt, polite, careful, efficient. All correspondence was by email. No apps, no portals, no fuss. Just simple and responsive communication. They work fast and do it right.

Would not recommend, would never use again. I stood with the mover and specifically pointed out a…read morefragile item with specifics on side table, asking him to be careful -- damage happened anyway. Worse, they damaged it along with dropping some of my belongings in muddy greasy water and never told me. I found out on my own afterward and when I pointed it all out, the response was, oh yea. When I filed a claim with photo evidence and spoke with the manager, I was asked to change my survey answers before they'd settle, because it "looked bad" on the manager. I refused. Their final offer: a $50 check arrived. Not close to covering the repair and replacement, and the whole experience left me feeling deceived.

Highly highly recommend this company. From the initial consultation to our actual move, they were…read moreEXCELLENT. They answered all our questions regarding setting up our move. Before the move, they called to review everything and confirm the date and time. The day of the move, they showed up on time, and every single mover (Ty, Deandre, and Johnathan) was kind and helpful. They took care with our belongings, and ensured there was no damage to our stuff. Not only did the manager Brian call during the move to ensure everything was going smoothly, he even showed up and helped. I was extremely impressed with the level of service we received. Beyond exceptional.

Everything! Great guys. Nothing broken nothing lost. On time. Used more than once. Christian…read morecompany!!

I called several movers detailing the job of moving from a 2 story home to a single story. I was…read morepleased with the quote AND their work. It was a long day and they did not stop until everything was in place in our new location. Stacey, who works in their office, was also great. She was professional and personable and responded quickly to questions and or concerns. Hire them !!!

Firefighting's finest moving did an awesome job. Davis and Dave were exceptional. They went above…read moreand beyond in a very difficult situation that was a result of result of a disastrous situation with Allied movers out of Massachusetts. That is a whole different story however, these guys made lemonade out of a huge pile of lemons, and we are extremely pleased and grateful for their service and positive attitudes. Professional all the way. I highly recommend using Firefighting's Finest Movers for interstate moves and cross country moves.

JC Montoya Mattew Sanchez…read more Joseph Morales Did a wonderful job for our 4 bedroom local move. They were fast, careful, friendly, and helped make the moving process much much easier than we ever could have done on our own. Highly recommend, and would definitely use their services again in the future!

I hired them within 2 weeks of my move-in date and they were able to help. The two men arrived at…read moretheir scheduled time and were careful with my furniture to make sure it didn't get damaged. I paid around $300-$350 for a 2.5 hour move. I believe that was with the 10% discount for booking through Yelp. No bad experience, would recommend!

There were red flags I ignored and shouldn't have. We called twice and got two different rates…read morewithin the same day. 100/hr cash 120/hr card first rate we received, these rates hiked up to 135 cash 175 card. We did a video call so they can give an estimate, we never received an estimate. The movers came to pack move and unpack. They didn't know they were supposed to be packing/unpacking. I had to call and confirm instead of them. They left my front door wide open and never turned the gate back on so if I hadn't gone back for cleaning supplies my door would've been left open over night. When I told the only guy who spoke English he said "I wasn't the last one out" no apologies just a lazy answer. They never unpacked properly. I started unpacking the kitchen, so they had an idea of where things went. They didn't try, they just unpacked random stuff and threw it in places. Appliances were disassembled which could have easily been put together. My cake stand was in two thrown on the counter top with a box over the glass in an unsafe manner. They said they were scheduled to come back tomorrow and when I called to complain about how the place left they said the job was done and I should've said something before they left. I told them they should leave instead of waiting for me to return after picking up my daughter they told me had to pay. Which understood I'll pay for the day, but the packing job was not done. These are scammers. It's been a long time since I dealt with a business like this but this one beware.

Doing a small move of a few large items from one end of the Woodlands to another. Got several…read moreestimates from movers and most wanted a minimum of two hours, fuel change etc. Woodlands Moving and Storage agreed they would do it with two folks and in an hour. Needed to reschedule a few days before and that was no problem. On the day of the move, the movers were on time, polite and helpful. Although it was raining, they accomplished the move quickly and safely and as promised. They were willing to wait if necessary until the rain stopped, but for our few items it was not a problem. Would definitely go with them again.

This company was not transparent with their rates. Additional guys showed up without my knowledge,…read morean additional moving truck showed up, again without my consent, & without even my knowledge until I noticed 2 trucks arrive at my new house. There was no estimate offered or maximum charge for the move, as (I discovered later) they're required to provide. There was no communication surrounding the moving supplies, their cost, no itemized list of supplies provided, only an arbitrary "supplies - $350" written on the invoice, nor even provided after the fact upon request. One of the company's partners, Scott, was unwilling to provide answers to my billing questions, it was difficult to complete a sentence without him interrupting me & making legal threats. The movers also destroyed my $5k mattress. When brought to Scott's attention, he blamed me for not inquiring about, nor purchasing, additional insurance coverage. The information, he claimed, was provided to me - it was not. There's a line to initial on the contract, to acknowledge receipt (which is blank), & that I was expected to flip through & read everything on the clipboard. I was expected to rummage through someone else's clipboard without any reference of its existence. Regarding the destroyed mattress, they offered me $150 for it. When it became clear that communicating with Scott would be unproductive, I requested to speak with someone else from the company but it remained unacknowledged until Scott suddenly ended the call. I've unfortunately had to consult with legal counsel to determine how to best further pursue it. This matter currently remains unresolved.

I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

We made the perfect choice when we went with Optimus to move us from Katy to the hill country!…read moreJessie, Jorge, Wilder, Elias, and Emilio took such great care of all of our things! They arrived by 6:45 am and didn't leave our new home to head back to Houston until midnight. Not only did they move everything perfectly, but they were kind, polite, and went out of their way to make us feel at ease! I was really worried about the move, but Jessie and his team made sure everything went smoothly!