This is one of my favorite theaters and I live next door to one. But the price is more reasonable…read morehere and the sound quality is great add the cold AC and recliners and I am sold. Snacks are super expensive as they are on every theater but the slushies are great! The Adult blushes are a nice addition. It has a sofisticated feel to it when you go on to the lobby and the ataff seems to always be in a good mood. This theater is consistently my first choice.

Racism and Unfair Discrimination to Minors…read more Me and my brothers decide to come to this theater to watch the new Digital Circus movie that came out today. We booked our tickets for 7:00PM earlier before this day came. We were all highly anticipated for this day. It was only my 18-year-old brother (a legal adult), my 16-year-old brother, and myself (15). Because we were accompanied by an adult, there was absolutely no policy violation. When we walked up the stairs to get our tickets scanned, the employee completely shifted her demeanor. As we showed her our tickets and what movie we were going to watch (and 90 percent of the people in the theaters at that time were likely to see the same movie we were anticipating seeing), she began staring us down aggressively and demanded our ages. My older brother said he was 18, she then turned to my other brother and asked for his age. He stated he was 16. Despite my brother being a legal adult, the employee deadpan stated, "Nope, you can't watch this, get another movie ticket," claiming we needed a "guardian." Unbelievable! We saw multiple groups of other teenagers and even literal 7-year-olds carrying blankets walking in completely unbothered. The younger children had parents of course, but that doesn't explain why we were rejected. The show is independently produced and rated PG-13 (even this theater listed it as an unrated movie) meaning even if my 18-year-old brother wasn't there, a 15 and 16-year-old are fully permitted to buy tickets . This feels targeted because we were the only Black customers in line, and we were the only group targeted, interrogated, and turned away. We ultimately had to get a refund. The employee in question was a short, older woman with red hair. Her behavior was unacceptable, unprofessional, discriminatory, and downright inappropriate. We went home feeling absolutely upset, and we pre-bought these tickets. I have already sent an official email to leevista@epic-theatres.com with our exact booking reference number and clothing descriptions so they can pull the security footage to know this isn't a fabricated lie.

Bought tickets online to see the Mandalorian! Our tickets said seat 15 & 16 for auditorium 11, but…read moredidn't specify a row letter. We just sat at what we thought were our seats. Super confusing. Looked like everyone was just as confused with us like they mixed up the auditorium that was listed on the website to reserve seats. Shout out, Miles who worked the concessions! Very nice and made sure to double the butter on our popcorn.

Came here tonight to see the Michael Jackson movie. I wanted to experience it at a theater I know…read moreand trust and one that has reclining seats! The sound was excellent and the screen was crystal clear. Our seats were perfectly comfortable. You can have free refills on large drinks which came in handy. My only comment is that the chairs do make very loud fart like noise when they are being reclined and back. Overall, excellent movie experience and theater. The bathrooms were even clean and it was a Friday evening.

This theater has turned into my favorite place to watch movies.. it's super quiet, clean, and has a…read moregreat variety of snacks to munch on while you are watching your movies. The staff is always inviting and they have plenty of different theaters to watch your movies. They provide lounging chairs in comfort. The theater is located inside Deezerland but is separated from all the other locations inside this entertainment mall. Best kept secret of a location to watch any movie that comes out.

We booked 2 tickets and placed an order for food to be delivered to our seat so we don't miss the…read moremovie. When we showed our tickets to be scanned in we asked the guy about our order and he said no worries they will bring it to your seat. We got to our seats at 9:40 pm and the movie starts at 9:45 pm. The time slot for the food to be delivered to us said 9:45-10:05 pm. The movie started around 9:50 - 9:55 pm so we didn't go check on our food. When it was around 10:20 we still didn't get our food so we called the front desk. They weren't pleasant and claimed we weren't in our seats when they came to drop off our order to us so they took it back. Then they said that they will see what they can do and if not we will have to come to the front to get our order. I said we're in the middle of our movie and can't that's why we placed it ahead of time to be delivered to our seat. We were in our seats for the 9:45-10-05 delivery slot. We still hadn't received our order so when there was an intermission we went to the front desk that had the same guy that scanned our tickets in to see what's going on. They said that food department had another manager in charge and pointed us to some elderly lady. When we went to talk to her she right away assumed there was no order like that and said all the orders for that day was done. Then we showed our email with the receipt and she went from having an attitude to being apologetic so fast. Then she said there's nothing they can do about it since the kitchen was closed and that we should've checked on our order before they closed and offered us a refund. This is the worst service I've ever had there. I watch movies there almost every month and never had this kind of experience before. No one wants to take responsibility for the problem and try to help solve it. They just kept pushing it onto another worker. The only reason we placed deliver to our seat option was to skip the long lines they always have. If this is how "deliver to seat" is then I'm never placing an order like that again. Horrible customer service.

The Premiere 14 movie theater inside Orlando Fashion Square mall has been closed for about two…read moremonths now, but it is far from forgotten. The Fashion Square mall is, unfortunately, permanently closed now as well. Joy K's review hit the nail right on the head by recommending that a movie producer use this abandoned mall as a film set for a dark/horror/backrooms movie while it is still standing. The comfortingly eerie atmosphere of this theater gave its customers a secret place to escape to when they wanted to watch a movie. Its hidden entrance almost made the movie theater feel like a speakeasy. I feel like only locals knew about this movie theater, and based on my conversations with them, they attended movie screenings regularly. I am so sad that I can no longer go to this movie theater when I need to escape from the world, and even sadder that I only found out about this place in December of 2025! It was very well hidden, after all. Please enjoy some pictures that I took of the movie theater on one of my last visits, and if you're reading, feel free to share any pictures or memories that you have of the Fashion Square mall or Premiere 14 theaters.

This has got to be the weirdest movie theater experience I've ever experienced…read more I think some producer should use this empty mall as a movie set like they do with the mall in Decatur, GA. So much potential for a horror film, murder mystery, or Christmas scene. What's odd, besides the hoops you have to drive and walk to actually have to jump through to arrive at the theater, is the fact I had to ask them to darken the movie theater when the movie actually started playing! A rag tag team for this apparently beloved movie theater, it just strikes me as a movie set.

I love going to the Cinépolis luxury cinemas Hamlin. The atmosphere is positive, inviting, and…read moredefinitely luxurious. I love the seating, especially ordering food or drinks while watching the movie. One of the best movie theaters I have gone to. I would go back there again.

Very disappointing!!!! We have been going to this theatre since it opened. We have closer options…read morenear our home, but have chosen this one due to seating options and dine in option during the movie. We have now continually witnessed the food service quality decrease over the years. This food is pricey, however, it used to be fairly good and always served hot. The menu items have dropped off, that were great for a dine in movie (such as fish&chips, Philly cheese steak). Next, on our visit May 16, 2026 was our final try for fodder ordering. I ordered a spicy chicken sandwich - the bread was hard and tasted stale, chicken was very flat, dry, hard and tasted old, and then the fries were cold and definitely not freshly made. The only good part of my meal was the "no-jita". My husband ordered loaded fries and added brisket. His was also cold and not appetizing. Cheese, etc was not melted and just layered on top. And then the cost -food and two drinks + tip $92.00.. The food was worse than any fast food I have had and this cost is ridiculously high for the quality received. I suggest this theatre go back to a few items for movie snacks and make them good and hot. Will we go back - yes for the movie, NO - to ever order drinks or food. We will wait and go to a nearby restaurant for higher quality food, which actually will cost less. My recommendation to anyone reading - enjoy the movie, if you want food - order snacks only and then dine somewhere else.

I may be a little biased as a local to the East Orlando area, but I've always loved Regal Waterford…read moreLakes. It's in a great location surrounded by shopping and plenty of places to eat, so it's easy to make a full day out of it and end with a movie. The theater itself is a bit outdated in some of the standard rooms, but if you catch an IMAX or 4DX showing, it feels like a completely upgraded experience. I do wish the other auditoriums would get a refresh, but it doesn't take away from the overall experience. The staff has always been friendly, the concessions are solid, and having a full bar is a nice bonus. This theater definitely has a special place in my heart, and I'd love to see it get a full upgrade one day.

This is a great movie theater. It helps to join the Regal app club for free upgrades and food…read moreitems. On Tuesdays it's half off popcorn if you are a part of this Regal rewards app. The popcorn is really fresh, & not too salty, with a great natural corn taste. Pepsi drink products. Their bar is very friendly with great happy hour specials from 3-6pm Monday~Thursday. It's real liquor & no cheap wine substitutions, a margarita has real tequila. Flavors are free such as a mango flavored syrup. If you ask, they might have a certain liquor on sale that's not on the menu. On Tuesdays movies are discounted. I like the seats that move around some like an amusement ride. They also have IMAX available.

I've always enjoyed this movie theater, it's a bit of a distance to get here but definitely worth…read moreit. There's a nice bar in the lounge area as you enter the theater nice little touch when waiting for others or hangout before your movie starts. The staff has always been attentive and friendly. As you get to your seats a waiter will approach you if you are ready to order drinks or food If not once your ready to order they have an order button on each table attachment to the chairs. The chairs are also so comfy but this time we noticed how they do need to be recovered the fabric is wearing off. Overall we all enjoyed our movie and recommend checking this theater out esp the area has alot of walkable restaurants and stores to visit.

I'm such a movie fan. And a spot that has a casual dine-in option with real, affordable food is…read moreawesome! Had some friends travel down from VA and researched this spot as a meet up. We went to see Mario Brothers. We were early so we started off at the bar. Excellent service. She helped us order and catch some great deals (2 for $32 dine) special so by the time we were seated, our food was coming in right behind us. The theater itself was a little old. Seats were ripped in almost every seat in our theater. It's time to refinish those seats. They have recline seats that let you put your feet out. Super comfy. The food was just ok. I had a BBQ burger and fries. The location was awesome. Lots to do and see around it. In seat dining service was throughout the movie which I love. Overall, we had a blast and love the concept.

I haven't been to AMC for a while. I was anticipating the newly released Michael movie and decided…read moreto go to AMC Altamonte Mall. The facilities, to include the restroom, were clean. The IMAX theater stadium was well maintained and the seating in good condition. By the way, we loved the movie. Great casting and excellent performances.

I specifically can do this AMC location to try out their IMAX theater! I didn't know what to expect…read moresince I've never been to an IMAX screening of a movie before. The theater itself was great. I went during the afternoon and the parking seemed fine. It's located near a mall but didn't seem to be an issue. IMAX theater had what AMC calls "Rocker Chairs" which are bigger than normal theater seats but they do not recline. I think their Dolby theater has recliners seats. As someone whose home theater is Disney Springs, this IMAx theater seemed the same size as Dolby in Springs but who knows. But to compare to a normal size screen IMAX is HUGE

We ended our visit at the movies before making the road trip back home. If you purchase two…read morematinee tickets before a 6:00 p.m. show, Cinemark will validate your parking receipt and give you the money back for it. Going to the movies can be expensive these days, so it really helps out a lot to save some bucks. We got two popcorn combos with a candy and a drink to enjoy during the movie. The seats and theater was very clean and cozy. The weird part was the restrooms and where they were located. You either go up or downstairs to a movie, but the restrooms are in the middle. There's no way that can be changed unless the whole building is remodeled. It was a nice experience overall.

I am writing to formally complain about the extremely unprofessional and disrespectful treatment my…read moreparty received at Cinemark Universal CityWalk, specifically from Manager on Duty Luisa and employee Ruben. On the evening of our visit, our group of 11 arrived at Universal CityWalk excited to watch a movie. Upon entering CityWalk, security asked for identification to verify that at least one member of our party was over 21 years old. We fully understood this requirement and complied. In fact, six members of our party presented valid IDs showing they were well over 21. One member of our group had unfortunately lost their wallet during the trip and did not have physical identification available. Despite having already verified multiple adults over 21, we were given unnecessary difficulty before eventually being allowed inside. The real issue began when we arrived at Cinemark. We were once again asked to provide identification. Since we were attending an R-rated movie, we understood the policy to be that guests under 17 must be accompanied by an adult, and we had numerous adults present who were well above the required age. However, Ruben, the employee checking tickets, was immediately dismissive and refused to work with us regarding a digital ID from one member of our group, despite the fact that multiple other members were clearly over the age requirement. His attitude was disrespectful, and rather than attempting to resolve the situation professionally, he escalated it. We then requested a manager, and Luisa arrived. Unfortunately, her conduct was even more disappointing. She immediately approached the situation with statements such as, "You guys are having the same issue," and claimed that it had been "the law since the 80s" that identification must be shown. Throughout the interaction, she repeatedly stated there was "nothing she could do." What made this particularly frustrating was the inconsistency in enforcement. We observed Ruben allowing individuals who appeared older to enter without being asked for identification. When this was brought to Luisa's attention, her response was that if Ruben thought someone looked under 17, he could ask anyone he wanted for identification. This explanation raised even more concerns because the policy appeared to be based entirely on subjective judgment rather than consistent application. The situation became even more contradictory when Luisa later told us that she would have allowed us into the movie if we had been "nice" to her. This statement directly conflicted with her earlier claim that there was "nothing" she could do because it was supposedly the law. If the policy was mandatory, then personal feelings should not have influenced the outcome. If discretion existed, then her earlier statements were misleading. As we were leaving to obtain a refund, one member of our group stayed behind and successfully de-escalated the situation. When we briefly returned inside, another member of our party respectfully expressed that the experience had felt unfair and that policies should be enforced consistently for all guests. Luisa responded by stating that she personally checks all IDs. When I replied that employees should be trained to do the same to avoid situations like this in the future, she became defensive and told me, "You don't have to talk to me like that. As a matter of fact, stop talking." At that point, I asked for her name. Rather than professionally identifying herself as a manager, she covered her name tag and stated that it was none of my business. This behavior was particularly concerning from someone in a leadership position who should be setting an example for customer service and accountability.