Just got my car fixed today by these guys and they were so awesome I just had to make a yelp account and leave them a rating. I've been using Yelp a lot, but never leave a rating. EVER.This is my first review because these guys deserve it.
I've been driving my '98 Accord for 6 years now. Honda Service & Maintenance would grimace over the phone every time I call in for a service because it is an old model. So, it's either I get a new car, get it fixed by the dealership for an overcharged price, fix the problems myself. Most of the time, it's the last option because 1)no money for a new car 2)no money for dealership service 3)I'm very very very skeptical of mechanics.
Problem: cracked radiator spewing out antifreeze + having to travel long distance in two days = no time to order part and fix it myself. So I went on yelp to look for a mechanic shop with the best review in Arlington and took a chance. I dropped it off at MP Auto Repair. Hieu, the owner's son, used the radiator pressure tester and provided me with VISUAL confirmation that the old radiator was cracked and that was what needed to be repaired. Hieu then went online to show me the new part needed for the car, showing me the cost and manufacturer of the item. He totaled the cost, radiator and labor, and I noticed the price of the radiator written down was 1/3 the price that was on the screen. I was happy and worry. Happy because I'm saving money and worry because I thought it might be a used part.
Later in the day, I picked my car up and inspected the work. Clean and professional: no dangling hoses and everything was tied up. I straight-out asked the owner, Hung, why he was charging me a cheaper price than it was on the screen, is it a used part? Hung brought me into his shop and showed me the box the radiator came from and reassured me that it is a brand-new and Honda warranty-guaranteed part. He walked me around the shop and showed me new BMW and Mercedes parts saying that he works with other car brands too. Hung told me that he only charges his customers the price he paid the AUTHORIZED SUPPLIER and profit only through labor. I was IMPRESSED at how genuine he sounded and, of course, how I was saving money. Matter of fact, I called in the dealership S&M and everything would have taken 2 days (to order the part and fix it) and $750 (500 for radiator + 250 for labor). NOPE!
Why I would recommend MP Auto Repair to other skeptical beings out there is because Hung and his sons:
1) Are very genuine and kind
2) Are knowledgeable (not just with Honda made cars only)
3) Are straightforward and not trying to steal your money
4) Are trustworthy
5) Don't work with Chinese made parts
6) Are Professional
7) Are great with customer (will show you what's wrong, what's needed to be purchased, and clarify any question you may have)
"Not only do we want to save our customers money, but also to make them happy with our work because their loyalty run our business" - Hung
Thanks Hieu and Hung!
TLDR; cracked radiator, no time to fix it myself, found MP Auto Repair, took a chance, happy with the result. Never left a review, but spent 45 minutes to write this because they deserve it. read more