Natalie is the girl to go with. In general I have had really great experiences at MP nails. I always leave for the most part really happy and satisfied. Every person does nails differently like the shaping. Which is why I tend to go with Natalie bc I like how she shapes my nails she keeps them more squared and short. All in all the women take care of you and do a nice job. read more

I came in to get 2 NAILS FIXED and was told that they would not fix them because I got them done somewhere else. I literally told this woman I would pay to get my nails FIXED and would wait or come back and was denied service. BEYOND HORRIBLE EXPERIENCE. Do not come here. read more

I've been coming to this neighborhood salon for the past 4 years and with good reason. The staff is very friendly and take their time on each job. I usually tend to book appointments with either Nancy or Michael because they really are masters of their craft. Michael was actually the person who suggested the dip powder nail style and I fell in love! Def recommend! Thank you Nancy and Michael! read more

This place is the reason I don't try new salons. My friend and I have been looking for a new salon and this one was NOT it. We called Sunday morning to make a same day appointment for pedicures. I got a gel pedicure and my friend got just a regular. So they started on my friends toes and maybe 10 minutes later started on mine. They lady was visibly annoyed that I already had gel on and started picking at it roughly with her fingers. When I said that it hurt, she laughed and called me sensitive. As she's doing my pedi, she cuts my toe, which starts to bleed and she proceeds to put the dirty tool back in with the rest of her tools and wipe off my toe as if I didn't see the blood. Fast forward to today and my toe is swollen and oozing puss. So if you don't want terrible service nor an infection from dirty tools, DON'T COME HERE. read more

I love this place! I've been going here for about 5 years! I now live in Vallejo and I still go here.. it's worth the bridge toll and extra gas for the good service and nails.. Nina the owner is my favorite but the other ladies do a good job as well.. read more

Save your money! I went here for a gel manicure and regular pedicure I should've known what I was in for when the water for my pedicure was freezing and less than a week after my gel pedicure four of my nails chipped and peeled off my cuticles are awful dry half clipped with hangnails for days..they looked better before I came here..I heard Tammy's across the street was good so I'll be going there next time read more

MP Nails & Spa - My gel manicure after less than a week..my cuticles are worse after leaving there - Nail Salons Near Me - Pinole, California

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I walked in to this nail shop to get my nails done there for the very 1st time ever. When I walked in there was One customer and 4 employees from what I could see. I told the receptionist at the front desk that I wanted to get a pedicure and a Polish change on my nails. I generally spend anywhere from a 100 to a $160 when I get my nails done and I always tip well. The receptionist asked me if I had an appointment or if I was a walk in and I let her know I was a walk in, she looked at me and told me she's too busy. I will never recommend this business to anybody based off of the customer service and experience that I had just walking into the place. She didn't offer a time for later in the day or anything she just looked at me and said they're too busy. I will never ever recommend this place to anybody whatsoever. This business must be doing really well to turn away over a $100 so quickly read more

REALLY RUDE. When I walked in nobody greeted me . Took a few minutes for someone to say " Hi can I help you " when it should be "How can I help you" . ANYWAYS. I told her my sister just needed a full set and another worker interrupted and said "We busy today no time sorry come back other day" LIKE REALLY ? Really pretty inside tho . Just really rude service . read more

They are not high of my list. They do decent work but customer service wise the shop is ran like an ant farm and they are not friendly, have broken English and not easy to communicate with. They love tips and will asked you to tip them but not always well deserved. read more

Yesterday 2 of my friends and me decided to check this nail spa salon out :) So we made phone reservation for 12:00 pm, and went there. We arrived about 5 min before our appointment time. And we were unpleasant surprised because all customer service people were busy with the other clients. We had to wait for about 20 minutes before being invited. After some small minus moments we got nail-polishing service. No complains about service itself. All persons who worked with us were very nice, skillful and professional. We loved the look of our new-polished nails :) We definitely will come to this nail-spa-salon again. I recommend it to my friends. Just be more persistent one exact appointment time when booking over the phone :) read more

I usually NEVER leave bad reviews, but I have to for my first experience here. I had a broken nail and was told by a friend to come in here. I went it last week to get it fixed with my boyfriend, they sat me down and began to fix my nail. The lady next to me was upset with her nails, so they had me go back to wait until hers were fixed. A middle aged male nail tech started working on my nail, he was hurting my actual nail under the acrylic so I told him. He kept going, even harder. I saw my real nail break and blood was coming out. I told him I was going to report him to state (as I did). He told me to leave the salon, with a bloody, broken nail. As I was getting up I heard him whisper "ni**a". I am appalled. I will NEVER return or recommend this racist salon to anyone. read more

Rude and always talking shit about the customer who's paying for their services

Yea, you females on here giving this place 5 stars are giving off strong "basic bitch" vibes. I came in yesterday Afternoon because I just really needed to sit back, relax, treat myself, and get these toes done because they were beginning to look like they could cut open Christmas presents. I called about 45 minutes in advance and scheduled my 11:15 appointment. Got there, waited less than 5 minutes to be put into my designated Spa Chair, the man spoke to me and helped me place my Starbucks on the attached tray table of the Spa Chair. So far so good right? Until we got to the segment of the Pedicure where I swear every Nail Salon in the Bay Area has got me bent, the "massage". I need all you Manicurists to get your life. Rubbing & slapping lotion/oil repeatedly on a customer's ankles, feet, and calves back and forth until there is no remnants of it left on our skin is not a foot massage. I can rub and slap lotion on those areas myself at home for free. In addiition to that, the man giving me my Pedicure leans forward asks me "Do you want Sea Salt?", I'm thinking okay yea sure, it's been a while since my last Pedicure and I know you saw how rough my feet were when I got in this chair so of course, hit me with some Lavender Sea Salt. He once again proceeds to just half ass slap it around, and I'm just over it at this point. Now, I'm out the chair, I'm at the drying station reading my book and waiting for my polish to dry and tell him that I'm ready to pay because once my polish is dry I just wanna walk out the door. Ladies...why did this man look me in my face and tell me $22? I reply, "Wait, it says on the Price List that a Pedicure is $18." "Oh no, Sea Salt Pedicure 22 dollars." -______________- !!! You got whole ass nerve charging four extra dollars and all you did was give me an equivalent to a TSA pat down with some damn colored salt. Maybe I would've been more accepting of the price increase if you actually took the time out to massage my feet with some conviction. Eh, I'm coo of this place. You women giving it 5 stars can have it. read more

Updated review, take away a star because when I come in and say I want a regular pedicure ($20) and they go ahead and do a Sea Salt Pedicure. It's only $2 more, HOWEVER, when you didn't get what you requested and are charged more it makes it a tough decision on whether to tip well or not. Kind of a sneaky way to do business and I don't like it. read more

Thank you Sung for an amazing manicure. You know that I'm new at this at you are such a perfectionsist that I totally trust you. This is a family run business and they take pride in their service. Please know that you will be well taken care of. read more

I usually only go to the same lady and love the way she does my nails and pedi. I had to go there a few times before finding my lady. But they all have ATTITUDE they RUDE. Unfortunately im going to habe to find another place. Ive heard too many complains from others and felt it one too many times from them. =[ read more

Went to this salon for first time today. I made an appointment and when I arrived, they took me right away. Very friendly staff. Everyone was nice. The salon looks clean and it is spacious. The services provided were good (mani/pedi/wax) and they finished quickly. The only complaint I have is that as I was getting my nails done, the technician asked me if I would like an additional service. I said, maybe. How much? He replied $22 so I said ok. However, when it was time to pay, he said it was $32. Now, I may have heard him wrong and granted, there was somewhat of a language barrier-but I'm 99% positive he originally said $22. If it hadn't been for that miscommunication, I would have given them 5 stars. But because of this, I felt a little hustled and left with a bad feeling about them. read more

I got my nails done here once for the first time. I live in the neighborhood and decided to give it a try. I am very picky and particular about how my nails are done and this place did a great job. I didn't feel rushed and both of the technicians that worked on my feet and hands did a great job. They took the time to really clean and let everything dry before letting me out the door. I have had my paint job on both my hands and feet for over two weeks now due to the quality of the work they did on them. I will be going back for sure. The prices are reasonable too, I don't think you can find a better deal than $20 on a shellac manicure. Thank you MP Nails! read more

Nancy is the best for manicures & pedicures. She is thorough and for my jacked up feet, she always brings out the artillery of pedicure clean up - a metal foot scrubber!! She also gives major bomb manicures. I just love how she takes her time & makes sure I am happy when I leave. It is a family-run business that takes care of its customers. My fav nail place around here. read more

I'm a bit confused with the rave reviews on this place. I walked in at about 3 on a Saturday, I didn't have an appointment so I had a wait of about 15 minutes, which didn't bother me a bit. A gentleman (don't know his name) did my nails but they were pretty substandard. The acrylic wasn't applied correctly to my nail shape, so the results were very odd looking nails and the polish was not applied right either. Just sort of thrown on so it ended up looking really patchy. For around 20 dollars I guess I couldn't expect perfection but I would expect a little better. The salon itself is very spacious and well equipped and most of all clean. But it doesn't make up for the bad nail job and the fact the man who did my nails barely spoke two words to me. Also a hold up with paying. I made sure I asked beforehand if they took Amex and I was assured they did. When it got time to pay there was a five minute wait of them trying to scan my card with nothing happening before they realized they didn't take it. All in all, I would not recommend this place. Its cleanliness and spacious area in no way make up for the poor job. read more

Don't let any of the dudes do your manicure or pedicure. The older guy cut my cuticle and said, "it's ok.." Uh, no it isn't! And I said "be careful!" Gawd, just push the cuticles down if you don't know what the eff you're doing. The woman did a very good job, I'm happy with her work. I sure hope they sanitized everything well. read more

Most nail salons will only allow walk-ins, but this one will take appointments as well as walk-ins. I just wasted 45 minutes waiting for a mani pedi when two women walked in with appointments and were bumped ahead of me. You have no way of knowing how many appointments they have when you walk in. What kind of messed up system is this? I would skip this salon unless you'd like to waste your time, gambling that they don't have appointments booked up. The worst part was how they handled it, they just ignored me as they sat the other two women. I would have appreciated them letting me know when I first arrived that there would be over an hour and half wait, possibly more. read more

Nice and clean place, staff are very friendly. I was very disappointed though because I like to get relaxing pedicures and this was not. The pedicure felt rushed and the whole thing from the time I sat down till when she was done was less than 25 min. Maybe it was because it was towards the end of the day, but next time I may consider somewhere else. read more

I'll never come back here again. I was working from home a couple weeks ago so I thought I would go get a pedicure and my nails done on my lunch. well I ran out of time so i told them I would be back for the pediciure as soon as I was done working. Well I forgot my sandals right where I was sitting. I went back after work which was about 2-3 hrs later and nobody seemed to know where they were. They weren't even trying to look for them. But it's funny cause 1 of the ladies who wasn't even near me when i was getting my nails done knew exactly what they looked like. For one... why would a grown ass women straight steal my used sandals. Who does that shit? Man... you would think ppl have a little more class than to take someone worn sandals that my feet my been sweating in. Thats just foul as fuck!! read more

RUDE service .... come here time from time & every single time i have experienced some form of RUDENESS, they are not as professional as they should be read more

Just got my nails done like an hour ago for the wedding I am going to this weekend. What a great find from my friend. They are currently having a grand opening special 40% off. So I got a shellac manicure with design and a regular pedicure. The total damage was only $31 and that includes my tips!! Nina was the one who serviced me, I believe she was the owner. She did a great job especially on my manicure. I had a special request on the design and the results were exactly how I wanted. I would definately go back again. There regular pricing is very reasonable as well $20 for a shellac manicure. I also love how everything is so brand spanking new and clean. read more

It was my first time at this nail salon. I came here over the other salons because of the great reviews it received, so I gave it a try myself. I was definitely satisfied. The staff here are wonderful and welcoming. The prices are reasonable, with great color selections. They gave me such great service, very fast & precise. The place itself is very spacious, which gave me a relaxing atmosphere. Definitely coming back here more often! Thank you! read more

I went to MP nails as a walk in for pedicure. There was only one other customer when I walked in. The owner took me within minutes of my arrival. She was friendly but doesn't speak much English so it was difficult for me to communicate exactly what I wanted/didn't want. The part of the pedicure I was looking forward to most, the massage, was a huge let down. She asked if I wanted the sea salt scrub. I hesitated and she said if I don't like it she will stop. I said okay and as soon as she started I knew I didn't like it. It was rough and kind of painful. I told her this and she continued scrubbing my legs and said that she wouldn't do it next time. She spent about 60 seconds "massaging" my feet and calves and was on the phone the whole time. She was answering the phone repeatedly throughout the entire pedicure. She stopped several times in the middle of doing my nails and walked away. At the end of the pedicure she walked away to work on someone else's nails. I had no idea if I was supposed to get up to pay or what. Eventually I got up and asked for the bill. I saw that she still charged me for the salt scrub. I had been there for nearly an hour at this point and didn't feel like arguing for it to be taken off the bill. I would say the cleanliness of the salon is questionable. Even though the polish looked decent and lasted a long time, my overall experience was not worth my time or money. I'll paint my own nails next time. read more

I am updating my review bc it's been a week and my toe is still swollen and throbbing. Pretty sure it has puss now but I'm so pregnant I can't reach it to do anything....never going back here. I'm going to Julie's nails next time. I'm sure she can fix this soon to be ingrown toenail read more

Service here is great! The owner is always so sweet. It's one of the very few places that NEVER paint bubbles into my gel nails. They listen to your preferences and try their best to accommodate. read more

I LOVE THIS PLACE! So far ive been here twice..... the first time i went Sam did my nails and feet he did a really good job he was very nice and very talkative... the 2nd time i went TJ did my nails! TJ is so nice and down to earth he is also super funny i enjoyed his conversation overall the place is really nice very clean and a good enivornment to be in. Im so happy that i found a place thats not ghetto! this is officially my new nail salon! I highly suggest this place. :) read more

The first time I came here, the service was great! No wait, great manicure, and service. The second time I went, they rang me up to 20$ instead of 10$ it was for my last service. I asked the woman if they changed the prices in the past month, and she said no and changed my price. Needless to say I won't be coming back there anymore. read more

This place is great i love tbe owner shes great i dnt really like tbe mans attidude that works there but besides that best prices in town

The first time I went into MP nails to get my gel manicure it was great! I had the man whom I believe is the owner along with his wife, who I think is Nina. He was very slow, but thorough. The manicure lasted the normal 2-3 weeks. The next time that I went in and had my nails done by someone else, they started peeling after just 1 week, so I went back to tell them, and they totally got upset with ME, as though I had done something wrong!! The husband timidly asked his wife what they should do, and she said they could fix them, but they had to charge me $5. I was not happy about it since the whole idea behind gel nails is to last a lot longer than regular nail polish. When it happened again a few days later, I tried going back and complaining, but they didn't get it, and so I left and went elsewhere. Several months later, when I couldn't get into my normal nail place, I tried them again. They were ok. But when I went back 2 weeks ago, I had the same issue with the peeling nails within just a few days!! So this past Monday I went in for a pedicure, and explained my issue with the peeling nails, and the lady who did my toes said she would fix them, but was totally rude, and extremely rough. After talking to the same woman owner, very rudely in their language, she went on to fix my nails. But after noticing that they were all beginning to lift, she decided to fix them all. Then, without being told ahead of time, they charged me $5 extra for the repair of their gel Nail polish that lasted just a week! I again paid it and said nothing, since I knew it would be a big deal!! Anyway, this morning, JUST 5 days LATER, 3 of my nails started to peel again! And mind you, as a fibromyalgia patient, I rarely even do any chores, like dishes to cause them to peel so quickly! So I went back to tell them. And again I explained it to the timid man who is the owner. Again he called his rude wife Nina, to handle the situation, and she began yelling at me, saying that I always have a problem with my nails, opened her drawer, and gave me my $5 back and basically told me to leave and not come back!! I have NEVER been treated so rudely! I cannot possible be the only person with gel nails that last just a week or less!!! If there was a way to give them 0 stars I would, just based on the owners behavior let alone the problem with their polish! I just couldn't believe it! From now on I will stick with Julie's Nails also in Pinole. They are very good! read more

I just tried this place and was charged 56 for two gel fills Needless to say I will not be returning One of my nails is lopsided Do not recommend read more

I went to my Saturday appointment and was promptly seated at one of the non-functional massage chairs. A rude older woman began my pedicure, pulling her tools out of an unsterile draw, only to stop abruptly and scrub the foot-tub next to me with the same gloves she was using to touch my feet. Of course, she wanted to continue my pedi with those same gloves. I had to tell her to change them before continuing what's suppose to be a relaxing experience. Over to my right, a nail technician dropped some of the hot towels onto the floor and placed them back into the heated oven-like area. Fast forward to the gel-mani, and the same rude nail tech didn't want to apply the color I had originally asked for. I chose something else with reluctance. She asked me why my nails were so dirty and continued to make comments about me to the other nail tech next to her - what an uncomfortable experience it was. It's only two days later and one of my index finger nails are chipping on the side. I wish I had left mid-pedicure. Awful experience! Do not come here! read more

Came in today for a last minute pedicure. I called about 10 minutes before and they were able to accommodate me. I added the sea salt scrub and was pretty impressed with the pedicure. One of my favorite parts is the massage the she did a great job! Well worth the $22. read more

I went to MP Nail Salon to have my eyebrows waxed. They are right near Trader Joe's. The location is convenient. I'd been there before and have had no problems - until today. As I'm lying the waxing table, the woman looks at my brows and mumbles something about there being nothing there. That should have been a huge red flag. No, I don't have thick brows, but with a few strays removed here and there, they are nicely shaped. That's all I was asking. Instead, she took out the scissors and began cutting away. Then she waxed. I knew something was wrong when she didn't even offer me the mirror. I had to ask for it. I was mortified. My eyebrows are all but gone. Obviously, they didn't expect me to pay and the owner (?) tried to apologize, but there's nothing they can do. The woman who waxed my brows clearly didn't have enough training. I will not go back to a spa that allows untrained people to work there. read more

Made an appt. today for 12:30 pm for a manicure. It is now 1:05 pm and I am still waiting! No point of making an appointment if they can't commit to it. I know they want the business but don't take on more than you can chew. This is ridiculous! I have other places to go and things to do. The reason for 3 stars is because the Lady who finally did my nails actually did a nice job. read more

This is my new favorite nail place! Great customer service! I needed my nails done this evening and was at a different nail salon which was too busy to take me. After 40 mins of waiting I decided to leave and find a different place. Lucky for me I found MP Nail Salon! Even though they were busy, they got me seated right away and got my tired feet soaking in the nice warm water. I came just under an hour before they were set to close so I was worried they would rush me out. It was the complete opposite! They took their time to do a great mani-pedi with gel and stayed over an hour past closing to finish the job. I never once felt they were rushing. 5 stars for taking pride in their work and making sure the customer is happy! I will be coming again soon! read more