Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

I had a great experience with Zach Attack Pool Service. Zach got back to me right away & had…read moreeverything done within 24 hours of reaching out. Luke, the tech who came out was amazing. Honestly he seemed way overqualified for the job. He explained every little detail about my Pentair SuperFlo VS 1.5 HP (2.2 THP) - EC-342002 pump & walked me through all the programming settings. Everything made sense because he took the time to explain it, which I really appreciated. He worked fast, did a clean install & even took my old pump with him. Overall easily a 10/10. Extremely knowledgeable, professional & super fast. I'd definitely recommend them to anyone.

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

Chance is awesome! I'm a new pool owner and had no idea how to even turn on the equipment for my…read morepool or care for it. Also, I knew the pool heater was broken before I bought the home. Chance to the rescue! I called him 2 days after moving in. He was at my house within 10 minutes and assessed the situation. Showed me how my pool worked and setup a regular weekly maintenance service (reasonable pricing!). In less than a week, he had a repair person out to replace the heater and by a week later he was out and cleaned everything out, including the filter and replaced the filters with shiny new ones. He is friendly, responsive to communications between services, knowledgeable, and reliable.

My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

Awful! GOOD LUCK getting a call back. No wonder they have bad reviews. This is insanity. I would…read morenever again use them. They also said something different was wrong with my pool than two other companies which makes me think they don't know what they're doing. A hard no.

My pool pump had not worked in months and I ended up needing a motor replacement. Paul was able to…read moreget it done within a day at a very reasonable price. 10/10 service and response time.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.

Pool Specs did an amazing job resurfacing our pool, installing beautiful new tile, and setting up…read moreour salt system! Jordan and his team were professional, efficient, and a pleasure to work with from start to finish. The quality of their work really shows, and our pool looks and feels better than ever. We're beyond happy with the results and would highly recommend Pool Specs to anyone looking to upgrade their pool!

WOW! So impressed with Jordan Mahaney of Pool Specs. He came over the first day; assessed the…read moresituation; and came back the next day with the new parts. He's a pleasure to work with and I couldn't be happier.

We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

Working with Brad and all his employees was amazing! Every question was answered promptly and…read morethoroughly. Every worker was so friendly and pleasant. The price was so reasonable and fair for the amount of work done. Our pool is gorgeous and was finished so fast! Thank you Brad

Unwilling to service pumps. Ultimately the 3 Pentair VS pumps were installed for $10,000.00. Best…read moreof Luck with your business practices. Business must be too robust.

I called and started my communication with this company on Sunday night and they immediately…read moreanswered me and started a dialogue Monday morning promptly at 8am Miguel arrived ready to go He was very thorough and fixed my fountain pump issues quickly. His pricing is very reasonable and he is a very polite individual All was fixed as needed and he cleaned up everything and was on his way Will use him again for all my fountain pump issues as they arrive You can see he was very well trained by the way he works Highly recommended

We couldn't be happier with Guardian pool and spa. From the first call to the final clean-up, their…read moreteam was professional, punctual, and really listened to what we wanted. The pool turned out even better than we imagined the design details and finishing touches show how much pride they take in their work. Pricing was clear and fair, and communication was always easy. Highly recommend them if you want your pool done right the first time.

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives…read moreyou options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him.

All I can say is that Jim was very right on. His knowledge & attention to detail was great. He…read morereplaced my spa pump within the time frame that he said. Any spa problem, this is the guy to use.

Way To Go redid our pool, pebbletech, new stairs, new coping & new tile. Added a heater and changed…read moreit to salt water. Great experience, we love our new pool and couldn't be happier.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.