new to the area and saw ad for Lucky Day plumbing . Thought it would be start to a new plumber we…read morewould have for a long time. they were very nice, respectful... but pricing worked out to over $500 an hour. We had to pay $96.79 to get that high estimate.

wonderful experience did an excellent job Will call them on all my plumbing needs they replaced a…read moreconverter on my furnace

Very professional and knowledgeable. They are always on time and go above and beyond to do the best…read morework. Couldn't be happier with my ac thank you DML&S.

I've used DML&S for 4 years and i would recommend them highly! Very courteous will come in an…read moreemergency and the price is always fair.

I have been using twin air for 20 years. They never disappoint. They replaced my air conditioning…read moreunit, thermostat, furnace, outdoor platform for the air conditioning unit and water heater- all Rheem. They gave me an incredibly fair price. A team of 4 men came at 7:30am and was finished at 12:20pm. They were fabulous, explained how to check everything and left my home as if they never came. I would give them a 100% rating. I have absolutely no complaints. if you have any heating or air conditioning issue call them. They run a fair price, excellent work company.

Avoid avoid! If you are looking for an HVAC company, DO NOT…read moreuse Twin Air. They are fly by night outfit that do not back their work and will find any excuse to get out of their obligations. I have been in the design and building industry for 4 decades and I rarely come across such opportunistic behavior as the one I experienced with my interactions with Brian of Twin Air. We bought a newly built house this January 2024. The house was built by Twin forks construction company in 2023 and finished sometime in April 2023. The owner had to moved out of state so they sold it only having lived in it for the weekends of the summer and fall of 2023. Less than a year to date!. We entered the house January 5, 2024 and immediately realized that the Nest thermostat installed for the HVAC system is doing whatever it wants, raising the temperature and lowering it at will, but we had heat so it was not urgent. We figured we would address it next time the HVAC people were over to discuss the new items I wanted to discuss with them. I had contacted Brian of Twin Air to come out and see us because we wanted to make some modifications and additions to the system in our plans to expand the home. After I spoke to him once early January when he did not know what his schedule would be, he never called me back although I left numerous messages. About once a week I would call and leave a message if someone can get in touch with me to discuss the changes I wanted to make. Finally a lady in their office picked up who told me she was away for 2 weeks and maybe that is why people Were not as responsive and she asked what was the visit for to let Brian of Twin Air know; so I gave her a short list. Never heard back from anyone. They never came and I never met them in person. This past weekend, February 23-25 the HVAC system stopped producing heat and regardless what temperature we set the thermostat to, it stayed at 61-64 degrees maximum. It was thankfully not cold one. Now this became an emergency so I called Twin air, who finally called me Monday, not during the weekend, only to say that my system is out of warranty and that they would charge me $165 for the visit since I am the second home owner and that they can only come this Thursday!!! Imagine you are in your home with jackets hats and scarfs and the company that installed the system not even a year ago tells you that they have an opening 5days later..... and you have to pay for The visit... after the first month the system has experienced continuous usage for heat. The previous owner forwarded me an email where Brian was stating in April 10,2023 that he "just finished the work last week"; hence April ,2023. Today Brian tells me that the work was finished in January 3rd when clearly that is not true and that he conveniently does not remember who installed the Nest thermostat, although it is stated by him that he left the Nest box on the boiler", in the same email to the previous owner. Needless to say he did want to come and troubleshoot the system under warranty but even so, he never confirmed he could fix the thermostat that he claimed he did not remover who installed it. You can make your own assertions from this story, however, I want to stress to anyone out there looking to do work with this company that they should think three times before hiring them. They might seem nice at first glance but you don't know what they will do when something goes wrong if you are lucky enough to get them to respond on the phone.

Do not call this company. They keep changing appointments. Told me he "forgot" he had another…read moreappointment and was pulling in their driveway. I get a text from him by mistake that he forgot tickets for big splash. Don't know if this was supposed to be Splish splash and he was bringing them there. he didn't like my attitude when he changed 3 appointments and said I'll be here. Don't use him

Tried to change the filter my self. They came in and charged me a ton of money just to turn a…read moreswitch that I forgot to put on. The owner was smug about it stay away

For a family owned business, I wouldn't trust them for buying or repairing boilers, which usually…read morelast 15 years. Without being offered any options, they took advantage of a senior citizen who coerced him to install a specific type of boiler with an unknown manufacturer and without educating him on the differences between the new and existing boiler for justifying the exorbitant price. This was also an unprofessional company whereby the invoice was backdated before the installation and has nothing written about their refund and warranty policies. Their website points to a blog post without any means of contacting them like that of their invoice, which has no phone number or address for where their business operates. Moreover, they failed to install it properly. After repeated calls with delayed responses and multiple visits for three weeks by their repairmen, who don't check beyond whether there is hot water or not, we've been unable to take quick showers without the lukewarm water running out. Despite sending multiple technicians, they couldn't figure out what was wrong to ensure the hot water lasted. Finally, we figured out from a third-party technician that they left one of the control switches off that is normally one of the first things to check. Within minutes, we had hot water and it lasted. The third-party technician checked and confirmed what was wrong and different while ensuring we could test the hot water lasted on a Sunday morning. Yet, they replaced it with one that didn't meet the expectations of the previous boiler for the same customer by stating we'd have to wait thirty minutes for hot water after it was used. We've never had this restriction, so it made us wonder about the differences. The company seemed to be trying to upsell an 80-year old to buy an extra and larger tank for holding more hot water for three people in a family. This was suspicious because the existing boiler had a coil and didn't need a tank. I'm all for supporting families in times of crises as long as they're honest in delivering quality service. This is not what we got and we'll dispute it with our credit card company to find a better, more reliable, and trustworthy company to handle our needs for heat and hot water. I hope these issues don't recur for anyone else.

Fair pricing and good professional work. They were able to complete all of the plumbing needs I…read morerequested.

Highly recommend if you need any type of plumbing/heating service. Very professional, fair and…read morehonest. FYI: Bruce, the owner, is a plumbing and heating genius.

Like I said it looks like a toddler did this job. Where is the professionalism in the art of…read morehelping other people /families.

Had an emergency in our home that faulted our boiler system. Contacted Jim on thanksgiving non the…read moreless and he so patiently worked to get our boiler and hot water heater replaced. Jim and his crew were extremely professional, compassionate, clean and reliable. I would recommend First Choice Plumbing and heating to anyone that may need any services for excellent quality work and value. Thank you again!

Jim @First Choice did a fantastic job replacing our hot water heater. He came on a Sunday in crazy…read moreweather and completed the job quickly and barely any down time to us. He left no mess and the price was great. This should be your first choice to call. Highly recommend

I can't say enough about this company! They call you back immediately show up on time and prepared…read more Knowledge friendly honest and so professional! We have had John and Scott as our mechanics for out business and home. They never steer us wrong. I highly recommend them! Look no further for a great ac/ heat company they are right here!

When I saw a negative Yelp comment (about clean up), I couldn't have imagined how easy it would be…read moreto call the contractor to address anything minor like that. The comment made me a bit nervous to settle a contract -- and I told Dave to please pay attention to the wiring in the attic (which was my concern). After the AMAZING experience my family had with KinTech, I wanted to leave my first-ever comment on Yelp for Dave and his company. I am not an easy customer :). KinTech is a local Long Island company and its service (both its job and customer service) felt local/neighborly. When Dave (the somewhat hard-to-believe soft-voiced manager I had talked to on the phone) stopped by for the estimate visit, my wife and I were taken aback positively for his relaxed, friendly dealing (he had a new kind of tea with us :), while sharing details and options). In response to our situation of having already dumped too much money on prior upgrades, he found an affordable configuration for our transition from baseboard heating only to central heating/cooling, including the latest tech and conveniences. But our 5 stars are not just for the quality of mateiral and work and the professionalism of the people who came in our house (Dave sent the most friendly pair of men we've had working in the house). Dave is different. Dave communicated in the most professional and friendly way among maybe 20 contractors we've worked with in the past decade on Long Island as home owners (he reminded us of the genteel South, without the occasional lack of experience with diverse customers LOL). We didn't sense any dishonesty (very common in most home repair/service businesses esp. up here in New York) and that made us very comfortable with Dave. He did ask for a few extra days when he had to juggle different projects, including his gramdma's house that needed urgent attention. But he didn't play games with us, didn't treat us like however the "market demand tells" (as one contractor blurted out recently), and he LISTENED. This guy is something. Give him a chance, and if the project at our home was an exception, share a different perspective. The project was finished on time, pitch perfect, and Dave said he's even willing to come back and calibrate the air flow and add an extra vent. We were already surprised when he sent his guys to double check and clean up. So, I guess customers should communicate our demands and give hard working people a chance to rectify small things after they do all the major and difficult work right (it's a different matter if someone messes up major things or uses a generally problematic approach). As a Long Islander, it makes me proud to see people like this reflect our culture -- not the weirdos especially of the older generation who take customers for granted (I've come across a bit too many of those, including among the younger business owners). I would love to see KinTech grow and to maintain the very, very, very friendly professionalism that Dave has established. KinTech and Dave and the two friendly guys all get 5 stars and a big invisible smiley for the phenomenal job in December 2021.