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    Mr Happy Computer

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Mr Happy Computer

    Home theater calibration

    Home theater installation

    Web design

    Mr Happy Computer Photos

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    8 years ago

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    Seattle Home Theater Connection

    Seattle Home Theater Connection

    (6 reviews)

    I have a 40 inch Samsung TV. The request was to have it mounted over a fireplace. I was given a…read moreHome Theater Connection card by a representative at Definitive Audio. There are some points that were mentioned by Jared Jarvi (the owner) on the intial exploratory phone call that he did not live up to. When asked about price, I was told that he charges $75 an hour and the jobs are usually 4 hours long so the cost would be $300 total. I was also told he would arrive around noon. When he didn't arrive, I called and he said between 3-4 (each time I left work awaiting his arrival). I finally got a call at 4:15pm that he was on his way. The job was completed by 6pm. Less than 2 hours. Once the job was completed (which he did an adequate job - I think the TV is not quite level) he gave me an invoice for $496. He charged for 4 hours, and he did not mention that the mounting equipment was extra (otherwise I could have bought the mount myself and saved money). Thus I was charged $300 for labor instead of $150 and $196 for the TV mount. So the moral of the story is to get clarity around his hourly rate, ensure TV is level, and get clarity on the cost of the TV mount before you agree to service. I have a projector and another TV to mount, but will use another service.

    These guys are great! I bought a camera system from Amazon and tried to install it myself. That…read moredidn't go well... I called two places that specialize in home security and never got a call back. I went into a Video Only store and asked if they install. They said no but referred me to these guys. I was comfortable with their shop rate (you get what you pay for). I'm too busy to micro manage so I was relieved when these guys got right to work and I could tell they were pros! I tried not to hover cause that is annoying but I was curious so I peaked in on them from time to time. I will definitely use these guys again!

    Mr Happy Computer - itservices - Updated May 2026

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