Came in on the second day of business, so I'm cutting the service some slack. Ordered a large…read morecheesesteak and large loaded tots. They made the sandwich, but realized the tots guy didn't get a heads up he was needed. Eventually he started dropping tots into the fryer. Now this was pretty cool. They scoop and make the tots from scratch, but apparently tots guy was not properly trained. In the middle of making them, a manager that was observing from a bar stool on the customer side of the bar jumped up and started screaming at him. Not sure exactly what he did, but Mr. Manager bellowed out "WELL YOU'RE WRONG!" Not cool. Anyway, 30 minutes later I get the food. The sandwich and the tots were outstanding. Just need to work on customer service and Manager attitude. Not a single employee was smiling or appeared to enjoy their second day on the job but one female Manager who was very pleasant. With Mr. Screaming Manager around, not sure I blame them.

Came here while in town visiting family. We ordered the meatball sandwich, the hangover, the…read moreoriginal sandwich, chicken tenders and fries, cheese curds, onion rings, fried pickles and fries. The meatball sub was amazing with not too much sauce. The original sandwich was delicious all the flavors came together well. The hangover is as advertised and had I been hungover it definitely would have cured it!! The chicken tenders seasoning and breading were great, that coming from my 12 year old son chicken tender connoisseur. The breading on both the onion rings and pickles was fantastic and had a little kick to them. The fries were good, a little soft for my taste but great flavor none the less. The person working was very polite and answered all the questions my grandfather had and provided great descriptions on the different menu items. The place was very clean and aesthetically pleasing. Our food took less than ten minutes to make, oh by the way the portions are very generous. Speaking of generous the military discount knocked off 35% of my bill!!!! Hands down amazing place definitely will be returning.

Don't fall for the stock photos…read more Ordered takeout. Good thing we had a coupon, would not have been with it at full price. It is nice that the bread is good, because there was hardly any meat or toppings on the sandwich. What was on there was good. Did not take a photo because all you would see is bread with a smear of cheese on it.

Nice overall experience. Good food I would definitely recommend the business. The food is bussin',…read morebut I wouldn't recommend the cheesecake. It's $6, which is a bit expensive for something that looks and tastes like an egg roll from a Chinese restaurant.

This is the best Philly cheese steak I have had in years. It so reminds me of pats in Philly. If u…read morelike Philly cheese steaks you have to go at least once. I had the lunch special. $10. Drink. Fries. Philly cheese steak. Omg so freakin good. This place makes Philly proud. I can't wait to go back.

Everything went well from Bronte greeted to our food was freshly made we fibrosis face anything…read morenegative to say on how it went for us....

Let me just say...this place does not mess around with their hoagies. The service is so welcoming…read moreand friendly. We originally ordered our meal to-go, and it was packed with everything needed like utensils and napkins, but when we decided to eat in, the chef, George, offered an extra fountain drink and he even brought us a free fried cheesecake (which was divine). He told us that this Medina location is under new ownership now and it shows! Clean and well kept, friendly, and fast service.

Cheesesteak was ok. Fries were undercooked…read moreTator tots weren't tots but burnt hash brown slivers and completely unedible. Cannot believe they ever served these

Searching for a place to have lunch/dinner and came across this restaurant. Being from the north, I…read morelove hoagies so we decided to give it a try. It was busy so we were able to place our order immediately. Place appeared to be very clean and the service was fairly quick. We loved both of our hoagies! Overall, the food was great and we'd absolutely dine here again!

I got the original cheesesteak with provolone. It was a mushy, flavorless mess. I don't think they…read moreseason it at all. The hot tots are ok but kind of greasy. Maybe they have better sandwiches but I doubt I'll be back. The employees are very friendly.

had a taste for a cheesesteak so i stopped here. one of my faves in the city. always good service…read more just a small takeout spot.

Loved this place! Carry-out only. Picked up a 12" mushroom steak before a college tour at CWRU…read more Delicious! Took about 10-12 minutes. Small seating area to wait for your order. Meet Capo himself! He asked my daughter about her college visit and interests; really nice guy. I'll go back if I'm ever in Cleveland!

delicious food every time!! I ordered online and it was perfect. They also waited to make my fries…read morefresh when I got there (3 min for fresh fries). Love Penn Station!!

I had Penn Station in Kentucky and it was fantastic. I just ordered it from Strongsville tonight…read moreand it was unbelievably lacking. I spent over $60 for a family of four, including $12.25 for this measly veggie sub with artichokes. Take a look at this! There are literally two pieces of artichoke, which was an up charge of $2.50, and barely anything else. I called to voice my disappointment and the teenaged 'manager' claimed she could not issue a partial refund. This is my first and last time wasting money on this place.

The best steak sandwich around.It tastes amazing.Portions are great.The gentleman running the shop…read morevery nice. That's where we will be getting our sandwiches. I drive from Elyria for them

OMG! I drove by this place all the time thank god me & my friend Anna stopped in to finally try it…read moreout & the Philly cheese steak was AMAZING we sat down and ate inside and Alex took care of us so well he was the server and the cook and that dude can cook a Philly cheesesteak as good as Gino's in Philadelphia, People if your looking for an amazing cheesesteak I recommend stopping in & checking it out. WOW THE ORIGINAL WITH CHEESE WIZ ON TOP SO SO GOOD 5 food and service

Big fan of this place and it's staff. Was glad they finally opened one closer to me (in Lakewood)…read more Came here opening day and met the owner who remembers me to this day. They have a rewards punch card which is also a perk. I think one of the cooks names is Rusty...really nice guy and knows how to cook a great cheesesteak So I can say my favorite HOT cheesesteak is The Ultimate (Lettuce, tomato, oregano, oil and vinegar, mayo, salami, onions, white American cheese) Cold sub is definitely the South Philly Italian peppered ham, genoa salami, hot capicola, provolone. Shout out to the Hangover cheesesteak. I recommend trying all of them Open until 9pm during the week. 10pm Friday and Saturday. I think they close a little earlier Sundays.

2 large fries, both were just tiny pieces. Dirty fry oil, fries tasted like actual dirt. Stale…read morebread. Friendly staff. Very disappointing

Stopped here as we were passing through town and we were extremely disappointed. We ordered 2…read morebone-in wing combos and it took at least 20 min for the order plus it was bad! It's gotta be hard to mess up wings but the oil dripping off mine with lemon pepper rub was disgusting and so salty. My husband order 2 different sauces and they combined them- um, duh. The fries were over salted, not hot, and they charge you an extra 60 cents for a tiny cup of ranch. We waited for 20+ min and nothing came out hot. They had an iced tea machine with no pot to brew. The staff seemed overworked as we didn't even get a receipt and then the guy up front asked us for our number. The overall place to sit in to eat was ok but it had had orchids on every table, yet they could not do basic food service. What a bad choice on our part to try a new place for wings. Seriously, this place should just shut down.

The food was good but the restaurant was dirty and customers dining in had no bathroom to use! The…read moreemployee said only employees may use the bathroom! He couldn't give a reason why! I will not be visiting this particular location again in Amherst/Lorain.