Okay, where do I begin here? I guess the best places to name…read morethe three gentlemen that were instrumental and making my experience and incredibly great success, Josh, Adam, and Joe. From the moment I inquired about purchasing an S class they had an inventory up to the point where I left with the keys and the car..... they were efficient, fun to work with and completely honest. Their biggest concern was to make sure that I walked out happy. They detailed the car beautifully. There are a few scuffs on 2 of the rims that they repaired the same day I picked it up and it looked like factory fresh. Thanks again guys... I will continue to refer business to you for many years to come.

Shout out to Joe in Sales, outstanding job in working with me! As an out-of-state buyer, he fielded…read moremy questions and sent me a few videos! Adam in Finance crushed it, as well, thanks to both of you for making it happen, I am one happy customer!

No oil change should have me waiting over 2 hours. I had a 10am appoint. I could maybe maybe see…read moreit if i was awalk in. Needs to step it up. I'm noticing a difference since the recent management change. 2 hours 20 min so far and still waiting. UPDATE: 1/12/2026 Updated from 2 to 3 stars. Upon further review, this was a shared issue. I had been recently getting spam calls from collectors. I made an appointment on the Toyota app and then later got a call to confirm. I thought it was another spam call and didn't know it was Toyota service calling to confirm. So I blocked the number (now it is unblocked FYI). But that action caused me to miss the text and a call that the service tech made while I was waiting. So blocking the number thinking it was a spam call was me causing part of this issue. The service department used to come up to me in the waiting room or call my name. Since that didn't happen, I think part of this was on them. So we both contributed to this. Given that, I bumped the star up from 2 to 3. Also kudos to the representative who called me to check up on this. They really do care about this issue. They are using the Kaizen method to improve and wanted to touch base to get that information. Looks like the service ticket was closed about an hour after I checked in. I waited 2.5 hours because of the blocked number and also because nobody came to get me. Water under the bridge. I went from Jeep to Toyota for the quality. So I need a good partner to keep my car alive. That means the service department. Thanks for checking up on me and I'm sorry that I caused part of it.

This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

Everyone was really kind and helpful. I bought my lease out and they helped to get best interest…read morerates. Patient and no pressure, highly recommend! Michael and Danny were great.

Looking for a hassle-free car buying experience? Dogan provides honest, reliable service and helps…read moreyou find the perfect fit. A great choice for both new and used vehicles.

Best dealership in Fox Lake! They're always upfront about the inventory they have and always seek…read moreto meet the needs of their customers, and won't push you to buy something you won't want. Bought two vehicles from them and they're both still alive and well to this day. An '09 Nissan Rogue and a '14 Subaru XV Crosstrek. Both are solid and the Rogue in particular has taken a beating over the years but keeps on going. 245K+ Miles on that one, and bought her at 133K. The crosstrek has 155K+, bought almost 2 years ago at 95K. Nick is my favorite at the shop but anyone you speak to there is going to treat you with respect and be professional. Sorry it took me this long to re-write my review, my opinion has certainly shifted over the years. Thanks for the two solid vehicles.

excellent people excellent cars excellent prices a good place to go for your car needsread more

I bought a used car from Raymond Chevrolet in October of 2024 and it has been nothing but pain…read moresince then. The car needed the battery replaced less than 2 months after driving off the lot, the mechanic they have on site lied about what needed to be replaced. After bringing my car to a trusted mechanic, they found multiple leaks, broken hoses, worn brake pads, and THE INCORRECT SPARK PLUGS INSTALLED. After voicing my displeasure online, I have been harassed by management constantly calling my phone to the point where I had to block their number. They are crooks who aren't even competent at fixing cars.

Dear Mr Neff. I did speak with Marty on this issue, he was…read morewho I was put in touch with when I received an over $8000 quote. I'm sorry to say but it dosent surprise me you can't find me in your records. I would love to come to a resolution but I know for a fact that it will take a lot of negotiations and time to get anywhere with Raymond Chevy on car repairs. 5 years ago I dealt directly with you on my wife's Kia that died at 98,000 miles. We brought the car in still 2000 miles under the warranty and the service department said that we have to do an oil consumption test that took us over the 100,000 miles mark and I was then told that the warranty was up and you could do nothing for us. It took me involving legal counsel to get Raymond Kia to honor the warranty and replace the engine. And yes I dealt directly with you sir. I am truly sorry to leave a review like I did but my review stands. Your service department is not trustworthy and honorable in how they take care of customers. And before anything else is said, yes my wife and I have purchased several cars from Raymond. We also will take our business for new cars elsewhere. If you would like to discuss, you have my information. Organize your records, find my contact information and call me. That is how good and quality customers service is supposed to work. Your customers shouldn't have to chase you down. I do still have your contact info as well as email but the ball is your court to fix this. Not mine.

Rami, the sales manager was very polite and answered questions I had. The vehicle was ready to test…read moredrive in short notice. He brought down the price due to one minor issue. He's a very respectful salesman and I would recommend to others. Thanks so much Rami, coming from a happy Wisconsin family!

WARNING WARNING WARNING This dealership is run by criminals…read moreand the steal customers money do not do business with these people. I was buying from out of state and when I showed up to get car it was junk and they lied to me in order to sell a car to someone not in their area. I would not do business ever with these crooks, Rami was one of the crooks but they all are alike.

Amazing, seamless, painless and fabulous first experience at Ray Chevrolet!…read more Stopped in on a whim Friday evening just to get a feel for what is out there. Drove home a few hours later as a proud and happy new owner of a VW Tiguan! (Which ironically was the car I wanted in the back of my mind and they just happened to have one! Fate?) I can't express enough how great everyone was and how perfectly everything unfolded. Major kudos to Pete Becker for his assistance. Definitely not your usual expectation of a "sales guy". Personable, funny, down to earth and honestly, was the deciding factor in me making the purchase. He didn't make me feel pressured and made sure I was truly happy with everything before sealing the deal. He was also super kind to my daughter that was with and made her feel like she was included in the experience. Pete is great at what he does and I personally and highly recommend him if you're looking to buy your next vehicle. Again, great experience every step of the way! Thank you Ray Chevrolet for having what I wanted and having such amazing, caring employees! 5 star service, hands down! Edit to update: don't be lied to like I was regarding a hard credit pull. I paid in full, no loan requested and was told they would not do a hard pull on my (perfect) credit. 30 days later, the letters come in the mail they DID do a hard pull. Ridiculous.

Bull crap! I was such a loyal customer for 20 years . We bought 4 cars from Ray…read moreNever thought they would sell us a junk!! Never again will we go there!! If your 60 or over go somewhere else these people only care about making the money! All the stories ever told about the used cars sells men are true! Especially at Ray Chevrolet!!

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!