This is the carpet cleaning place that my old apartment complexed used. They completed a walk…read morethrough and said everything looked great would most likely only owe them 200 bucks no major issues. We than get a bill saying the carpet needed to be replaced. I called immediately asking why because the pets were not allowed in the carpet and there was not one accident on either carpet. I was told that yea the carpets looked great but the carpet guy said he would not be able to get the smell out that was in one room and we had to replace the other because they had to match. I called three different carpet companies and explained the situation. They all said a smell can easily be cleaned out.

NW Pacific Green Carpet Cleaning did an excellent job on our extensive wall to wall carpeting and a…read morelarge microfiber sectional and arm chair/ottoman. The owner, Jeff, is a pleasure to deal with: prompt response to our initial phone inquiry; showed up on time and finished within the time estimate he gave us; and kept to the cost estimate given. The total cost of the cleaning was very reasonable given the size of the job and compared to a couple of other companies that also use green cleaning. Definitely recommend this company and their services.

Phil removed stain spots that other carpet cleaners said would not (and they weren't able to) come…read moreout. Very pleased with the service and value.

Paul made our home livable!…read more I cannot recommend this carpet cleaning service highly enough. Paul came to our new rental on very short notice (same week), he arrived early, and he was very efficient in his work. In under an hour, Paul pulled a pound of cat hair from our carpets and lightened the color of the carpets by at least three shades from dark brown to tan by pulling up years with of dirt. The carpets made the entire house smell bad, and he eliminated the odor. The carpets are 10 years old, and now they feel fresh and clean. He pretreated there carpets and made sure to get in the corners where there was cat hair. I am so grateful to him for his efforts and the time he took to help us. I wish I had taken a before and after photo because we were shocked by the results.

Porter did an incredible job cleaning the carpets in our three story Seattle townhome. The work was…read moreparticularly challenging given all of the carpeted stairs, but they look 100% renewed and we couldn't be more thrilled with the outcome. He was a professional through to the core and overall a pleasure to work with!

There is nothing better than meeting a service professional who takes his/her work seriously…read moreproviding exceptional quality work with superior customer service. Porter Lombard of Bestway Carpet Cleaners is one of those people. He meticulously cleaned three levels of our town home today including an area rug. His attention to detail and care of our home in the process was exceptional. Plus, he's just a nice guy! On time. On budget. No up-selling. Quality work! We will use him again and again and refer his services to friends and clients.

It was military moving season and finding service technicians to complete work was at a premium…read more Paul was able to fit in our cleaning at 9pm! After all was said and done with our stairs and carpeted bedrooms, a special pet treatment was used and the carpets looked amazing. After a few days, our property manager detected a distinct 'pet' odor. in the house overall. I call Paul and he came out to the property and though there was no pet odor coming from the carpet itself, he provided an extra cleaning with some super heavy-duty stuff at no additional charge. I can't overstate how grateful I am for his professionalism and courtesy.

Price quoted was price paid. Everything is included- clean/deodorize/protect…read moreand best of all, the carpet were dry in 2 hours. Highly recommend

If I could give a zero star I would! After using this company for over 5 years and referring them…read moreto many clients of mine, using for my business etc. I have always received the same cleaning, every year twice a year. Prices typically go up a little but I can always expect to pay $330 for everything or around that. I called this company and asked them for an appointment in which they gave me a 5 hour window. I accepted that and stayed home for 3 hours waiting for them to show up. When the technician showed up, like always, we walked areas and I said I wanted same as last time. After 10 min of him "figuring out the price" he stated it would be DOUBLE because prices went up and they didn't see my pet treatments noted on my invoices. I called the office pleading that this is unfair and even explained how they pet treat the area and what tools etc.. The lady notified me that the pet treatment may indeed of happened, however, its not on invoice so they wouldn't help me. This gave me two thoughts, A. being you allowed someone in my home with my children who would steal from your company? Cause I paid for the pet treatments. B. You make me take work off and then tell me once you've shown up 3 hours into the 5 hour window, that you raised your prices???? This not only lost me valuable hours at work, where my time is worth money but the way you so admittedly explained that your employee didn't record things I have received in the past therefore hiring thefts and liars and allowing them into the comfort of my family and home. SCAM!!!!!! DO NOT USE THESE GUYS!

White carpet was in the rental we just moved out of and it is white again thanks to these guys!!…read moreGreat job!!!

I look forward to every cleaning visit! It's so nice to come home to a clean home. Paula and Lesa…read morealways do a great job! Vacuuming up dog hair off the furniture is not an easy task and the couches are always perfectly clean. I highly recommend Mighty Maids to anyone!

We scheduled an appointment and they came out within 2 weeks, promptly on time at 9AM (in fact 5…read moreminutes beforehand), and went to work. Originally we scheduled them to work from 9AM-12PM, but they got done early at 11AM and we didn't have to pay that extra hour (yeah). The only downside was that one of the women accidentally broke my antique figurine while dusting off my shelf. She told me to call the office so that I could be reimbursed, which I immediately did so. I had to show proof of its authenticity, value, along with pics, which I did so, and was immediately sent a check within 2 days. All in all a good experience, the bathroom was scrubbed excellently, as was the kitchen, et al. I would recommend Mighty Maids to others. :)

I had an appointment scheduled with this company and they scheduled it for the wrong day (a month…read morein advance). When they called to say they were there and I tried calling back, the operator proceeded to tell me it was my fault that the date was wrong and then commented on the state of the home in a snarky/negative way, not realizing that our renter was going through the death of a family member and in the process of moving out in a week. Absolutely unprofessional and do not recommend.

Was recommended by my Realtor and took the chance - and it wasn't good. They were more expensive…read morethan the "National" brand and didn't do nearly as good as a job. She asked me if I wanted stain remover, etc and I said I don't care - I just want my carpets clean. That was mistake # 2. Not only were they a couple hundred dollars more, but the carpets smelled musky and wet when they left - which we have never had. I'm sure they are going to say it is from the dogs, which isa small dog that is allowed upstairs. Even the Realtor and cleaning lady didn't believe they cleaned the carpets...it was terrible Hire the national brand, they come in and give me a deal and the carpets look 100 percent better, smell better and even mentioned that it seemed like the water wasn't extracted properly. They get 2 stars because they were polite and on time.

Very happy with the out come of hiring carpet recovery , very responsive and the carpet that has…read morenot been cleaned in years has life again ! Thank you !!

We moved into a home recently and we wanted the carpets cleaned before we moved in. I doubt they…read morehave ever been cleaned since they were put in back in the 70s they were absolutely disgusting the previous owner also had a rodent issue that he downplayed hard-core when we were buying the house. So we really wanted to feel clean when we moved our things in. Theses guys were recommended to us by our realtor and they did not disappoint. It was really easy to make an appointment and they worked with us on our schedule. We had to cancel last minute the first time we scheduled due to some very frustrating circumstances but they had no issue with it and were understanding. When we scheduled the second time they remembered us and were able to come out right before the holidays. They cleaned every carpet in the home and got into some pretty odd crevices the house has. They didn't miss a single piece of carpet. And we can breath easier knowing they cleaned our home. The one downside was I kept getting emails moving our appointment time which was a little frustrating but when I express to them I didn't want them to do that they listened and stopped. Would highly recommend them