We called to have our pipes fixed. Jeremy was assigned to our house and he was amazing! Mr. Rooter provided reasonable prices and got the job done thoroughly and very quickly. I would highly recommend! read more

I had a stubborn clog that I couldn't clear. I called Mr Rooter because I see their rigs all over town and they seemed to have a trustworthy reputation... to snake my drain was over $500. being in a semi desperate spot, and trusting that they weren't taking advantage of me. I paid it. Hindsight being 20/20, I've now learned that most local plumbers charge less than $200 for. I know that it's on me, the consumer, to do that comparison, but way to take advantage of someone in a tough spot. The only reason they are getting 2-stars is because there was a separate issue they helped with. To be clear, the separate issue was not the cause of the outrageously high price of clearing the clog. The separate issue seemed to be more technical and was only in the $400 range. The techs were nice and professional. I don't recommend Mr Rooter if you're looking for something affordable and don't want to be taken advantage of. read more

I called at 7:30am and they had two very knowledgeable and friendly service men, Phil and Jim, to me by 8am. They informed me that it was a pretty easy fix and most likely could do it myself but would also send me a quote if I needed their assistance. They took their time to explain the issue and showed me the area that would need replacing and servicing. I would definitely recommend and use them again if I have a more serious issue. Thank you so much! Best, Kelli read more

Quick response and good service. Fixed our toilet in a timely manner. Technician was very responsive.

Greg was fantastic. Super friendly. Showed up right on time. Was quick. Explained everything and got the job done quickly. Man deserves a raise. Greg Bauer, MVP. Only thing I could say is that the price was too high, but the service is top notch. read more

We had a major clog and flooding situation and Mr. Rooter was here immediately. Their serviceman SCOTTIE PARKS went above and beyond in every aspect of the service. He explained/educated me on alternatives and options. We reviewed causes of various issues. He was thorough and extremely personable and professional. I have never been as impressed with a plumber as I was with Scottie. The company is lucky to have him. He should definitely be in management so they continue to hire and train people to be like him. HIGHLY recommend Mr. Rooter. read more

To unclog a drain, Mr. Rooter charged us $629.93 per hour. I *really* wish I was making that up. Sewer pipe clogged. Called Mr. Rooter. According to the security cameras, Mr. Rooter was on-site one hour and thirteen minutes. Mr. Rooter's invoice for a one-hour thirteen-minute sewer snake: $766.62. In other words, to run a snake eighty feet down a pipe, Mr. Rooter charged $629.93 per hour. What can I say? They got me. Mr. Rooter will say, correctly, that they told me the cost and I agreed to it. I was out of town, my wife was alone, it was a Saturday and I was rattled and anxious. Once I calmed down I looked up our last rooter job, from a different company: $165. Why would Mr. Rooter do this? Was it worth the loss of a customer for a one-time profit? I was a chump. My fault. Never again. read more

Toilet was running and since it had non-traditional fill valve, decided a professional was better suited for the job. Mr. Rooter charges a $99 service fee just to come to your house. When technician arrived, corrected diagnosed fill valve and flapper needed to be replaced- no surprise there. Then quoted me $450 to replace. Already in for $99, felt trapped and agreed to the overpriced fee. Job was done correctly, but way too expensive. Took technician about 20 minutes. read more

I had to replace my toilet's shutoff valve because it was leaking, so I contacted Mr. Rooter for help. The technician who came over was friendly and did a good job. However, I was charged $422.54 for the service, which seems quite expensive, even for plumbing. Suppose the part costs $10. Considering the technician finished the job in 30 minutes, I effectively paid about $825 per hour for labor. Given the high cost, I don't think I'll be using Mr. Rooter's services again. read more

Needed help with unclogging some slow-draining pipes, and Mr Rooter was able to send someone out within the hour (whereas most places weren't even open!). Jeremy was great- very friendly, professional, got everyone done quickly for us. We will definitely be calling this company again when we need plumbing help. Very satisfied with the service read more

Scottie and his journeyman replaced my old mud sink, installed new piping that is easier to access to snake the drain, and fixed the clog. They had someone here within an hour of me calling and completed the services all in the day. Maybe 4 hours total it took and walked me through what they were going to do and showed me afterwards. Very thorough and professional. read more

Called and received a quick response. We had a stopped up toilet. Tried a couple of plungers and one small snake. Just couldn't get it to flow. Time for a pro. Mr. Rooter was in the search. Arrived in about 20 minutes. Assessed the problem, blockage in the toilet P trap. Gave us the price, $285. Without further problems. I thought it would be about $100. He was threr and it needed to be cleared. He used a Toilet Drain Auger and five minutes later it was working fine. I now own one, Home Depot or Lowes, $58.00. Won't be calling them again. This is about as minor of a problem as one could have. I guess that's their baseline for one call. Pretty darn high in my opinion. I'll attach a photo in case you run into the same issue, do yourself a favor. Buy one and do it yourself. It's easy. read more

Mr. Rooter Plumbing - Toilet Auger 6 foot - Plumbing Near Me - Hillsboro, Oregon

Not me, my mom. (81 years old, think they target the elderly.) Anyhoo she had a backed up drain, called these people. Huge overcharge, just about fell off my chair when I saw it. (Like 3x the other places.) Then the same drain backed up so I called them myself since they 'stand by their work'- office told me different clog, new charge. Bye. read more

I had a bathtub faucet leak, needed a cartridge change. When I called I asked for price range, estimate, they wouldn't give me anything. The guy came and looked at it, he didn't touch anything and said 600$ to change the cartridge. When I asked how long it would take him to do it, he said one hour it's easy even you can do it if you watch the video. I know plumbing services are expensive but 600$ for an hour? He insisted for 100$ visit charge, don't waste your money, anywhere else you go it will cheaper. read more

Started with a backup into my tub at 830 on a Monday. Jeremy arrived promptly - took 2 hours to clean out a clog darn near to the main line (I'm one of four units, but backups hit my unit first. He kept me well up to speed throughout his work. 10 days later - he was back and it was a much larger issue! HOA, plumbing Team, water damage - it was quite a production but Jeremy advocated for me every step of the way and kept me as his top priority. The integrity and expertise of this company is top notch. Thank you! read more

I had a sump pump alarm issue and honestly did not know what to do. Remembering that I had had a flooding problem a few years back, I had gone through my emails and found Mr. Rooter had done the job before. I gave them a call and they came within the hour to inspect the issue and took care of it immediately, explained what had happened, and put my mind at ease immediately. I highly recommend them for any plumbing needs. They are fast, reliable and very ethical. Five stars. Would give them 6 if that was available! read more

It appeared evident that there was a sewer gas leak, Nathan was here within an hour and uncovered the cause in a stack vent. Using a camera he identified the clog and made short work of it. The no charge offer to diagnose the problem made choosing a plumber an easy one. Hopefully there will be no future issues but if one occurs Nathan will be my first choice. read more

3 days into owning our first new home, we discovered water leaking everywhere. Tucker came out to fix it. He was very knowledgeable and professional (observed covid procedures). Tucker went out of his way to show us water shutoff valves and basic homeowner knowledge. We liked him so much we asked for him specifically to come back to change a faucet and fix a smaller shower leak. It was a bit pricey, but I think you get what you pay for. read more

I needed a bathroom sink unplugged. They would give me no costs over the phone but said would send someone same day to come and give a quote. He was on time and looked at the problem. Then quoted me $424. FOR A CLOG! I said no, called ProDrain who did share costs online. They came a couple hours later and were in and out in no time. Plus he fixed my sink stopper. All for $135. So threw away Mr. Rooter biz card and saved my ProDrain card. Lesson learned. One star is for them being on time and the guy that showed was nice enough. read more

Jason did a great job! He was available the same day I called, knew exactly what the problem was, gave us two options for resolving it, gave us a year warranty on the work just in case it came up again, looked at areas around the problem and gave us a quote to solve two other problems that we didn't realize that we had and should eventually address before a big problem shows up. He is polite, capable, clean, respectful, transparent, trustworthy, and a pleasure to work with. Thank you! read more

Scottie came and saved the day! Super friendly and personable, even though he was working late and probably tired, he did not make us feel like we were a burden on his time. Great service. Conscientious and respectful of COVID-19 protocol in our home. Good listener and extremely thorough in his explanations of what he thought our issue was, then what he would do to discover the true nature of the issue and what we could do to prevent future problems, and even including recommendations of good disinfectants and where to buy. Very happy with the service and would recommend, would even request Scottie by name if available. read more

Called with an urgent plumbing need and George showed up within the hour. Explained the problem and how it could be fixed. Kept me involved by showing me the video inside the pipe, and what it was doing. He was friendly and very professional. I appreciated the thorough cleanup afterwards. Thanks for coming to the rescue! read more