HORRIBLE SERVICE!! Do not bring your car here or give them your business. I had gotten my oil…read morechanged here before, which was also slow took about an hour. I went in for an oil change today at 4:30 and they said those take 45 mins, which is incorrect. No one was there, so I thought he was going to be like sure we got you! Absolutely not. Went up the road to Take 5 Oil by human bean on McFarland and was out of there by 5pm and received three services, which is when the other place closes. Simply could have completed the service within 30 mins. The worker seemed like he did not want to be there nor was welcoming whatsoever. DO NOT RECOMMEND!! Jackson the manager is who I talked to. This place needs new management ASAP!!

I rarely leave negative reviews, but after my experience with Extra Mile, I feel other customers…read moreneed to know what happened before trusting them with their vehicle. I spent thousands of dollars at this shop trying to fix an ongoing problem with my car. I authorized repairs and services based on what I was told was wrong and on the understanding that certain testing had been performed. Despite spending thousands, the original problem was never fixed. What became even more concerning was when I later asked for the actual reports and results from the testing I was told had been performed. I was unable to get the documentation I expected, and I was told that some of the recommendations had been based on ChatGPT suggestions. This left me seriously questioning the basis for the work I had paid for. After having to bring my vehicle back three times, I learned that the shop had been relying on a report created by the original manager who diagnosed my car. I was later told that this manager had been fired. However, when I asked for documentation and proof of the testing, the story changed, and I was told that he had not been fired. Every conversation I had with the shop was recorded, so I have documentation of what I was told and when I was told it. After all of this, I called and asked to speak with management and the owner about some type of compensation. I was told by the manager that the owner wasn't around during the day, had a "different type of lifestyle," and that I wouldn't be able to get an answer until Monday morning. I was told I would receive a call back. That call never came. I had to call multiple times myself, only to eventually be told there was nothing they could do. At this point, I expected both the owner and manager to take responsibility for what happened, review the documentation, and make a genuine effort to address the situation. Instead, I felt that neither took meaningful ownership. I was left to pursue answers myself, despite the fact that I had spent thousands of dollars and had repeatedly brought my vehicle back for the same unresolved problem. I finally took my vehicle to Honda, where they addressed the actual problem. Since Honda completed the repair, I have not had the issue again. I was also told there that many of the things I had paid Extra Mile to do were services that a vehicle generally would not need. My biggest issue isn't simply that they didn't diagnose the problem correctly the first time. Cars can be complicated, and mistakes happen. My issue is that I spent thousands of dollars based on their diagnoses and recommendations, had to bring my vehicle back three times, and the original problem remained. When I questioned the testing, requested documentation, and asked management and ownership to take responsibility and make the situation right, I felt completely dismissed. Had I received honest communication, documentation supporting the testing and recommendations, and a genuine effort from the owner and manager to take ownership of what happened, I might feel differently. Instead, I paid thousands of dollars, still had a broken vehicle, had to take it somewhere else to actually get it fixed, and received no meaningful resolution from Extra Mile. Based on my experience, I would not recommend this shop. I strongly encourage anyone considering having major work done here to ask for diagnostic reports and test results in writing, confirm who performed the diagnosis, get a second opinion, and understand exactly why each recommended service is necessary before authorizing it.

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

This is my go to recommendation for auto repair. Not my first visit, but I took my son's car in to…read moreget the AC checked. It's super hot so we all know that's a necessity. It was easy to schedule online, this is super small in detail, but I scheduled online the weekend and included a note that if possible I needed a ride to work. On a Monday morning when the owners came in one of them greeted me and said I saw you needed a ride we will get you taken care of as soon as possible. They are always up fort on the scope of work, preform a detailed inspection and only point out items that Ned attention. They are professional and the level of detail is amazing. This is my go to recommendation in the Alpharetta/ Milton area to trust my car to.

I went to Christian Brothers May 6th because my brake pad literally fell out. Been having a rough…read moreyear, I have been living in a hotel with my dog and driving uber until I get another job (interviews happening ) . Started my day with a lot of uncertainty and had prayed (God I need to see something from you today, idk what I am going to do) everything was going ok and then my front end locked up on my jeep. Not what I meant when I was asking for help from the lord haha. Thankfully I was able to get it moving and I looked up repair shops near me on my phone. Christian Brothers in Alpharetta was only 3 mins away, so I went. They were amazing , thank you so Much to Jon my mechanic for doing what he did to get me going!! Ryan my service writer was awesome and quick to understand what was going on. He did everything he could to help me above and beyond any other repair shop I had ever seen. Christian Brothers as a whole saved me yesterday!! While I give the glory to God for guiding hearts and hands, I am more than grateful for what you all did. Thank you so much and I will be back for all my other repairs when I get back on my feet. Thank you from the bottom of my heart, you have no idea the impact you made! Bella says thank you also

Opens early on the weekend, very professional and friendly. I only had to spend about ten minutes…read moreof my weekend to get my emissions test done. Actually they charged less than where I went last year.

I got a coupon in the mail for them advertising a 49.99$ oil changed I made an appointment online…read moreand went in. The seating area was nice options to sit at a desk or couches. They had beverages available as well. The oil changed honestly took longer than I thought it would considering the apt in advance. So, I wouldn't return for this reason. But, overall good and affordable if you have extra time to spare.

While initially we had positive experiences with IAR, we had our heater go out 3 times within about…read morea year where IAR did the first 2 repairs and then the dealer did the 3rd repair. In attempting to resolve who is ultimately responsible, the Owner of IAR, Austin Blanton, intervened and by the end of the process simply stated he would be on the lookout for any legal representation. Folks that shop at IAR should know that Stephen and Ben are great; however, our experience with the Owner was disappointing.

They inspected a car that I recently purchased. I ended up buying car on their recommendation.read more

I highly recommend Alex Auto. Honest and knowledgeable evaluation of my vehicle, very clean waiting…read moreroom, friendly and informative service.

The only auto shop I'll ever go to. Alex is a great guy, and genuinely loves what he does. Always…read morehonest and up front about what needs to be done, more than fair pricing, and consistently stellar work.

One of my kids needed an oil change on her vehicle. Express Oil Change was opened early which…read morereally helped with our schedule. The work was done as scheduled. In addition, the manager took extra time explaining a few things to the kiddo to help them feel more comfortable, which was appreciated.

Top-notch service and very educational! I've been taking my Jeep to Jiffy Lube for years, but the…read moreteam here actually discovered that the wrong oil had been put in it for years. I am so grateful they caught this and took the time to explain it to me. I also just love how thorough they are, from checking all the lights to the overall multi-point inspection. I will definitely patronize them again next time I'm in town. The service tech was friendly, thorough, and terrific. Highly recommend!

I have a hybrid Toyota Camry that I needed to get fixed urgently as the ABS warning lights were on…read more Christian Brothers handled my repairs quickly and gave very detailed explanation with images and videos in their report. James ( at the counter) was very nice and helpful. Great communication and fair pricing--very happy to get my car back so fast! Has they recommend!!

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

I had a huge spike in one of my tires so it had to be replaced. When I called, John was so…read morefriendly and laidback on the phone. He had me come in and he had my tire replaced within 15 minutes. It was also almost. $100 less than my dealership quoted me. No pressure, fair price, quick. John and AC where great. Highly recommend.

Over a period of a year and half I bought 16 new tires from this business. Recently I went in for…read moremy first tire rotation. With no explanation the portly man on the right side of the counter if I was going to leave it. I said for a tire rotation I don't think so besides I drove a long way. I'll just wait. He said I might can get it done by 5. It was about 1: 45. He was very mater of fact, no accommodation effort. I questioned him about why. There was only one other person in the store. He finally relented and 20 minutes later I was on my way. When I got home I noticed one of my wheel hub cover was gone. I called to ask if maybe the tech forgot to put it back on. The technician lied and told him he warned me it was loose and wouldn't tighten. That was out right lie. The portly man became belligerent and said he was not going to pay for the wheel cover and that we should part ways. I never raised my voice or got ugly about it. Not worth it. But I can say for sure I'll never buy another tire there. I've heard discount tire knows how to treat customers.

Needed 4 new tires . Manager was super helpful and very professional. Tires were in stock and…read morereplaced quickly. Really appreciated the attention to detail. Will recommend them to others

Beware, the absolute worst staff I have ever experienced. I bought 4 new tires, mounted, balanced,…read moreand aligned with road hazard warranty. After 2000 miles one tire suffered side wall damaged. At first they refused to replace the tire. If I had not argued, I would have been out another $380 to these crooks. I asked the Service Manager to call his manager, but his manager was on vacation with no backup. The Service Manager then told me I should call Mavis Corp Customer Service. I said he should do that and we could discuss with them together. He refused to call Mavis Customer Service and said I had to make the call!! He then refused to let me use the shop phone. So I called Mavis Customer Service and watched as the Mavis Customer Service Rep called the Service Manager back on the phone two feet in front of me I was not aloud to make the call on. The Mavis Customer Service Rep explained the warranty to the Service Manager and they ended up replacing the tire, then proceeded to charge me to mount and balance the new tire. The absolute worst shop I have ever delt with. The interpersonal skills, product knowledge and conflict resolution are abysmal. I have the paperwork to back all this up.