I can't thank the Eagle Tire team enough for taking care of my flat. If you don't know Tesla tires…read moreare very unique and almost always have to be special ordered. I got my flat on Thursday (Mar 3rd) and had my replacement tire ordered same day. It came in today and was replaced in a little more than one hour from when I dropped it off. Special thanks to the front desk ladies who took my order quickly, and to Carpenter for not scratching up my rim while replacing my tire! Thank you Eagle Tire and I will be back for all my tire needs!

Very friendly and professional service. Highly recommend. I will be returning when I need new tires…read moreor any other service needed.

Same great service as I posted 8 years ago. Service Technicians are professional, knowledgeable…read moreand kept me fully informed throughout the repair process. Thanks for remaining honest and trustworthy all these years later.

The front desk team, Amber and Sarah, delivered the absolutely best customer service. They were…read morekind, honest and considerate. David along with every mechanic I've spoken with were clear and transparent. As an added cherry on top, I was offered a courtesy ride (pickup/dropoff) home to wait for my car. Nealey's offers incredible value and full service that just makes sense. -Tabby

Decent mechanics, possibly........ however the customer service will make you think twice about…read morefinding out. Today was def my second and last time walking in this place. I thought maybe the first time was a one off experience. Nope. Decided I'll go spend my money somewhere it's wanted vs watching a empty garage tell me they aren't sure when they can get to my car or how long it will take. While both mechanics are sitting up front lol.

Rude as fuck I asking about a break job and these ass holes hung up on me twice , there loss no…read morecustomer service what so ever

When you tell your customer that you wouldn't be able to do an oil change for seven months, you…read moredon't want the business.

My wife and I have been coming here since it was opened in 2007. We bring all of our vehicles for…read moreroutine scheduled maintenace and repairs. Tommy has been our mechanic since 1997. He is the owner of this business. He is thorough and he stands by his work. He will not sell you something that you don't need. He has a lot of experience, but he does not overcharge for it. If you have a vehicle with unreliable parts, ask him to replace the parts with something reliable. He has flexible vehicle drop off and pick up. You should call to make an appointment before going there.

I recently had service done at Marlboro Tire and Automotive twice. My first experience was good…read more During the last week of April they replaced the starter on my 2021 Kia Telluride, and everything seemed fine at the time. However, when I picked the vehicle up, I noticed an issue with my parking sensor that had never happened prior to the service. I made another appointment to have that checked out along with several other issues I already knew needed attention -- a wheel bearing, a check engine light, and a transmission issue. I dropped the car off on Sunday, May 17th. They called me Monday and explained that the parking sensor issue was unrelated to the starter replacement, which I accepted. They also said the transmission issue would need to be handled by the dealership. The check engine light turned out to be caused by the evap vent valve being disconnected from the evap canister, and they reconnected it. Total cost was $160. I stopped by a little after 3 PM to pay and pick up the keys, but told them I would return later that evening to actually take the vehicle home. When I came back at 9:55 PM, the first thing I noticed was that the vehicle was unlocked because the mirrors were folded out. On my Telluride, the mirrors automatically fold in when the car is locked. When I opened the door, the dashboard was lit up and the radio was on. Once I sat down, I realized the vehicle was actually still running. My car's drive information automatically resets if the vehicle has been off for four hours. The dash showed the vehicle had been running for 9 hours and 30 minutes, had been driven 16.7 miles, and was averaging 4.5 MPG. I took a picture at 9:58 PM. Honestly, I wasn't even angry at first -- I was more shocked than anything and was actually laughing about it when I told my wife. Mistakes happen. The problem came the next morning when I returned to let them know what happened and showed them the picture. Instead of acknowledging the mistake, they immediately denied it and insisted there must have been some kind of malfunction because they "could not have made that mistake." I initially spoke with the two women behind the counter, but then a man came out from the office and asked what I wanted. I told him I felt they should at least refund the $160 service charge or compensate me for the gas burned while my car sat idling all day. He refused both. We went back and forth for several minutes. I explained that up until that moment I had actually been happy with their service and thought I had found a repair shop I could continue using. I told him the issue wasn't the mistake itself -- it was the refusal to take responsibility for it. I also explained that if he had simply apologized and made some effort to make it right, I probably would have laughed about it later and continued bringing my vehicle there. Instead, I was treated as if I was making the whole thing up despite having photographic evidence. When I told him that my only remaining option was to leave an honest review online about my experience, he accused me of threatening him. I told him it wasn't a threat -- I simply intended to describe exactly what happened. To make matters even more frustrating, when I later attempted to leave a review on their website, I was required to enter my invoice number, last name, first name, invoice total, and service date to verify my visit. After entering all of the correct information directly from my invoice, I received an error message saying the information did not match their system records. I can't say for certain what caused that, but it certainly gave the impression that I was being prevented from leaving a review through their website. Again, mistakes happen. What matters is how a business responds when they do. Unfortunately, their response completely changed my opinion of this shop.

Great service and quality at Marlboro Tire and Automotive!…read more I needed to get my tires repaired/replaced and found this that this shop was just a few minutes from my house. It was after hours, so I filled out an online drop off form and left my car and key outside the facility. Really convenient to be able to drop the car off during non business hours so that service can begin bright and early the next day. The next day, the staff called me with more information about my issue and a recommended set of repairs. I appreciate the honest advice and information that Christine provided, she helped me make a couple of decisions about the work to be completed to the car. The shop was able to order the parts I needed and install them within 2 days - appreciate the pretty quick service. The prices are fair and the staff was really friendly and helpful - would definitely bring my car here again for a service if needed. No wonder they've been in business for 30+ years.

I took my car in for an oil change and a checkup for my car and had them do an early service since…read moreI am taking a trip. I asked if they thought I needed new tires and was told I could wait till 60,000 miles. They went above and beyond since I was not expecting it to take long, they drove me home and picked me up.

This place is outrageously overpriced and they have a reputation with other service places as being…read moredisorganized. I've tried to give them my business several times, but this last time I had four pretty basic maintenance things to do on my car. It's not an expensive car. I don't want to give details about what kind of car I have... they quoted more than $1600! Call two other places with the same items to be fixed. The other more reliable auto repair shop said it was a little more than $900. Ended up taking it to the dealer where (using one of those discount flyers that came in the mail) I paid less than $600. Nealey will tell you oh well we're expensive because it's a lifetime guarantee. I sounds like a bunch of BS and I'm not gonna have this car the rest of my life.

Everyone that works there is super nice and helpful. I was in and out in about 10 minutes getting…read morean oil change. John was very helpful and nice!

I came here a few days ago and had a great experience! Everyone working was really friendly and…read moreopen to questions and a providing me with a complete service. Everyone working 5/20 was great! Jack is awesome and always very helpful and friendly. Thanks!