I knew I was in trouble the moment I walked in, because when I tell myself I'm going to do some damage at an all you can eat sushi place and then it turns out to be excellent sushi, well, that's the kind of combination that guarantees I'm not leaving hungry. Mister Tokyo delivered exactly that kind of danger today, the good kind, the kind where you already know you're going to waddle out the door but you don't care because every bite is worth it. The service was friendly and warm from the start, the kind of easy hospitality that makes it simple to settle in and start ordering without feeling rushed or judged. My waiter brought me a menu without hesitation and never blinked when I ordered another plate and then another, just kept the rhythm going with a smile and the kind of quiet efficiency that makes the whole experience feel smooth and relaxed. I worked my way through seaweed salad, nigiri rolls, sashimi, chicken katsu, and even a few hand rolls because sometimes you want to feel a little fancy while you're stuffing yourself silly. Everything was prepared well, everything arrived quickly, and everything tasted fresh and clean, which is exactly what you want when you're committing to a long lunch of steady grazing. It was all really great and I loved every bit of it. Five stars for Mister Tokyo. [Review 176 of 2026 - 4562 in North Carolina - 25365 overall] read more

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Food was good. Server was knowledgeable. Food comes out quickly. Nice vibe to the place. Family friendly or date night will be good. read more

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Wonderful lunch with amazing service from our server Angelo!! The food is always delicious and we love coming here. Angelo definitely was the best server we have ever had. We will be back. read more

The best sushi takeout specials and all you can eat!! You can't miss with Mr Tokyo. My favorite is the juicy crab roll read more

Mr Tokyo Japanese Restaurant - Juicy crab roll and chicken fried rice - Sushi Bars Near Me - Matthews, North Carolina

Missing a salmon roll from the four classic rolls - pls make sure your to-go orders come out correctly. Never again! After holding for almost 20 mins to resolve my issue, the female "manager" hung up on me when I asked for her name. This was not handled well - customer service is nonexistent. This is not the first or even 2nd or 3rd time they have botched my order! But they have in the past made it right. read more

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I always love buffet or all you can eat restaurant be cause I love sample all kinds of food. This is an all you can eat but not buffet that customers pick up themselves. One thing we need to consider is their service is very slow. So it gives customer plenty of time to digest & keep ordering. I love their small items. I only eat a small portion each time. I don't eat raw stuff, so everything cooked are great. Just remember order only you can finish, otherwise, they will charge extra for left over. But customers can take with them once it's paid. Those extra money will go to food bank. read more

Refused our service way before closing time while there was still plenty of ppl eating

Two stars is actually stretching it. Ive eaten here several times but today was the worse ever. The shrimp in my hibachi was over cooked and chewy. The steak in the Teriyaki was so tuff some pieces were not edible. I told finally gotthe server, who got the manager. Shes sorry, can she bring me another plate. Not at that point. Then the server wanted to charge me the extra rice left stuck to the rice paper. I can't eat the rice paper and have to scrape the filling out. it's never been a problem before. I did not see a "mature adult" anywhere, including the manager. After telling them how bad the meal was, no offer of any kind of discount. I won't be back read more

The sign stating "no preferred seating requests" comes across as unnecessarily rude. I understand policies, but there should be room for basic consideration. I was recently diagnosed with cancer and wasn't feeling well--I had a severe headache and was exhausted. I brought my two daughters in, hoping to start their spring break on a positive note. I acknowledged the sign and politely asked if we could have a booth just this once due to having a headache . The restaurant wasn't extremely busy, and several booths were open. The hostess agreed, but seated us right in the back next to the very load kitchen, where a loud compressor was roaring so loud we could not even hear ourself speak making it uncomfortable to stay. We got up and let the hostess know our table was free and we had decided to leave. She then smirked and said we could wait for another booth but it might be an hr. Moments later, another family was seated in a quieter booth right away. I thanked her and left, but we won't be returning. read more

Food is an art, that is to be enjoyed first with your eyes. That's it. That all I have to say read more

Mr Tokyo Japanese Restaurant - What is advertised - Sushi Bars Near Me - Matthews, North Carolina

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This restaurant just proved how shameless and greedy it really is. Last time we came, it was FOUR adults and a 7-month-old baby. They didn't pull any tricks, no "large party" fees, nothing unfair. Today, same situation -- FOUR adults and THE SAME BABY -- and suddenly they decided my infant counts as a fifth person. They charged us the "large party service charge" for a literal BABY who doesn't even eat solid food yet. Are you kidding me?! Charging us for someone who doesn't even have teeth is beyond outrageous. You don't build loyalty by scamming families. We came back trusting you, and you decided to squeeze extra money by pretending a stroller counts as a paying customer. Absolutely pathetic. And what's next? Will you start charging for strollers, diaper bags, or maybe the air our baby breathes inside your restaurant? Disgusting. You've lost a customer forever, and I'll make sure people know about this shady, money-grabbing practice. read more

Be ready to have at least a 10 minute wait if you plan to dine in at this location, also be prepared to be greeted by hostesses that are basically children that couldn't care less to help you- Today is the second time I have visited and the hostesses don't greet you with a hello or wish a goodbye to you as you walk past them to leave. *Management* you need to have a talk with the hostesses- they are the face of your restaurant and truly give it a terrible vibe! I dined in today for lunch and both of the hostesses were just rude and did not say a word to me. I had to ask them if I could be seated and then they informed me I had a wait L O L. Other than that, the waitress and service was amazing. My waitress was so kind and attentive, truly the sweetest thing! The sushi is good too! If you are a sushi lover and can eat yourself a nice plate of sushi this could be the place for you! Check it out! read more

I love this place. When I say I go here every week, I mean it. The staff is quick and competent and they always do their best on crazy nights. The sushi is so good along with all of their appetizers and alternatives. The music playlist is a little "odd" for a family restaurant but that would be my only complaint. Their miso soup is so good. It's the only place I'll happily consume 2000+ calories. :) read more

Had a great experience. Incredible food, warm service and overall good dining experience.

Found a roach in our food. Management only gave us a 15% discount, then still forced a 15% tip. Couldn't even finish our first plate at this so-called "unlimited hibachi." Disgusting, dishonest, and unsafe. Avoid this place at all costs -- it needs a health inspection ASAP. read more

Mr Tokyo Japanese Restaurant - Sushi Bars Near Me - Matthews, North Carolina

Food is always great. Servers are always nice and calm. Restaurant seems well maintained.

So apparently my 7-month-old baby is now a full-paying customer. Last time, FOUR adults and the baby -- no problem, no "large party" fee. This time, same FOUR adults and the SAME baby -- suddenly we're a "party of five." Really? Charging us for a kid who can't even chew a cracker? And here's the kicker -- by your own policy, kids under 3 aren't supposed to be charged at all. Even if my daughter ordered sushi (which she can't, unless you blend it into baby formula), you still wouldn't have the right to bill us. But sure, scam a family over a stroller -- that's a real classy move. What's next? Service charge for diaper bags? Maybe for the baby breathing your air? Pathetic. read more

This place just lost my respect completely. Last time we came here, we were FOUR adults with a 7-month-old baby, and they treated us fairly -- no extra charges, no nonsense. Today we came back, again FOUR adults and the SAME baby, and suddenly they decided to count our infant as a fifth person and slapped us with the "large party service charge." Are you serious?! Charging for a baby who doesn't eat anything, doesn't even have teeth yet?! That's beyond ridiculous and just plain greedy. This is not how you treat loyal customers. We came back expecting the same fair treatment, but instead got scammed with hidden fees. I will NEVER recommend this place again, and I'll make sure everyone I know hears about this shameful practice. Absolutely disgusting way to run a restaurant. read more

Our family usually eats here every time I visit Charlotte, NC. We tend to frequent the Matthews location. There is plenty of parking around the restaurant. The place is large and clean. There are tables and booths available. The staff was helpful and accommodating. Everything we ordered was delicious (from the apps to the sushi). They have a reasonably comprehensive menu that includes a variety of sushi, hibachi grill, and side dishes. You can order as much or as little as you want. We ordered a bit of everything! It took ~5 minutes to start getting the apps and ~10 minutes to receive the food. Overall, this is a great sushi option for larger parties. It is not gourmet, but it is delicious and plentiful. PS: If you plan to indulge in the all-you-can-eat option, be prepared to wait. They don't take reservations, but trust me, the wait is worth it. read more

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This place used to be good but has gone downhill real bad. The hostess are a bunch of incompetent kids who will put you in the back even after telling you that you could have a booth. There were barely any people around and there were tons of booths open! Why would you sit a party in the back after confirming that they can have a booth?! read more

We had a good time at Mr. Tokyo! We had to wait about 20 minutes before we were seated due to a nice sized lunch crowed. Once seated the waiter explained to us how the process works. You can order has many or as little as your like. We ordered a few of the sushi options - all very good & the eel and yum yum sauce delish! The crab ragoons, spring rolls and shrimp hibachi were my favorites. The restaurant was pretty clean and they played a great selection of music. This restaurant makes a great lunch or dinner spot and I will have to come back to try more! read more

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Extremely loud music with profanity the whole time during lunchtime. Could not even have a conversation with my business associate. One couple with a child left due to the profanity in the music. read more

Closed way before 3-4 pm posted on door. Refused to serve us even at 230pm no note on the door. We were not even ordering buffet!! Very rude staff!! Will never go back here again!! Very poor management. Stated low staff and saw 6 people laughing and cutting up doing absolutely nothing!! Short staffed Bull!! You need to not close early with so many staff doing nothing!! read more

This will always be my favorite sushi place! Tip: if going for dinner beware of the BBQ SQUID. It is a whole squid served that takes a while to come out. Make sure you have plenty of people to share with and enough room in your belly. The menu includes a variety of sushi made into hand rolls or sashimi. Plenty of appetizers, hibachi grill, and even mochi ice cream. Parking is amazing since the location is within a big shopping center. Dinner prices are worth it. read more

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great customer service, food NOT worth 29.99 a person. especially not even eating the hibachi or the seafood. Jesus. do not go friday, sat, or Sunday. read more

As always, Mr. Tokyo has awesome quality food for all you can eat sushi and hibachi. The only new thing I tried this visit was the sweet potato roll, which was quite unique and tastier than I expected. I wasn't very pleased with the service though. Our waitress was irritated by two members of our party asking if they could clarify some points on the menu, saying "didn't they [the rest of us at the table] explain it to you?". She also sent several things to our table that we never ordered (nobody ordered a sushi appetizer which are kept in a separate section of the menu and she said we did), and started making smart Alec remarks about it after a couple times "well you definitely wrote down two" (we were all using check marks or x's to indicate what we wanted). Maybe she was having a bad night, but don't take that out on customers. The host staff were very accommodating to our walk in group and got us seated within a reasonable amount of time though. I didn't personally go, but one of my friends said the bathroom was a disaster with trash all over the floor. There also was an annoying parking situation with very narrow passageways and diagonal spots. Definitely recommend Mr. Tokyo, but this location wasn't exactly my favorite for the above reasons. read more

Mr Tokyo Japanese Restaurant - Crab Rangoon - Sushi Bars Near Me - Matthews, North Carolina

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We have been numerous times to this location, and honestly, it is hit or miss on service. They close to prepare for dinner at 3 pm and reopen at 4 pm. We got there right at 4 pm, and we're sat down right away. This is an all you can eat sushi. It's a fixed price, and you can order sushi, appetizer, hibachi grill, and dessert as well. We have never had any "bad" sushi since we have started coming here. Every time, the sushi is always fresh and very tasteful. The servers are always polite and friendly and make excellent recommendations, and take the time to explain the process of you being new there. I will say to try to get there before the dinner rush. Last time we arrived around 6 pm and weren't seated until about 7:30 pm as it does get packed. Now, I do prefer a buffet, but whenever someone suggests this place, I'm always down to go. read more

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Service has been declining for the past few weeks. Today was my last straw. Lunchtime was a little busy which I can always be understanding of delays. However, our server did not get our drink order for the first 30 minutes of us sitting. She also came back with drinks and forgot one soda and after being reminded five different times she finally brought the soda. Our sushi was warm like it was sitting out before being delivered to our table. The warm nigiri was especially disturbing. on top of that, automatic gratuity was added on the table for three and we were not informed. The server continued to apologize throughout when we told her that she had nothing to apologize for - again, it was lunch time and we understand how busy it can get. The frustrating part is that she apologized continuously but still kept forgetting the soda and sriracha. Our food came out about 50 minutes after ordering. This isn't my first time there during lunch and this has never occurred. I should have known how it was going to go when we were greeted with a less than pleasing attitude. The really short Asian girl at the front hosting did not seem presentable and seem to have somewhat of an attitude. She barely spoke despite her job description being to speak to customers. She walked away with the menus and expected us to follow with out her saying a word. I think I need a break from this place, although I'm hopeful that things can improve. read more

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Poor seating practices. Much better service at the Pineville location. I have given the Matthews location 3 attempts over the last 2 years. Restaurant is 90% empty yet they want to seat you in the worst section of the restaurant and then tell you it's their policy! Go to Pineville location instead I have never had this issue there. 1000 times better customer service in Pineville! read more

This is my first time visiting the Matthews location. Normally my husband and I visit the one in Pineville. I brought my father here for a "FIRST TIME SUSHI EXPERIENCE". Let's be clear, my father is a meat and potatoes, deep-dish Chicago style pizza kind of guy. He's like most humans (non sushi lovers) who naturally assume all sushi contains "raw" fish (eye-roll). At first he stuck to the hibachi meals then he ordered three rolls: Deep Blue Roll, Garden Roll, and a Crazy Dragon Roll. To my surprise he LOVED everything. I am so proud of my Papa Bear. Oh, I almost forgot, he also used chopsticks for the first time like a pro! Needless to say this was a great experience for him and our waitress was amazing. As for my sushi experience, it was amazing as expected. I ordered the following rolls during my visit: Appa Roll, Juicy Crab, Deep Blue, Garden, Crazy Dragon and the spicy shrimp roll. I hated the Spicy shrimp roll, everything else was perfection. read more

Mr Tokyo Japanese Restaurant - Current menu - Sushi Bars Near Me - Matthews, North Carolina

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Matthews location on US74 lunch review: If you have no experience with sushi, and no expectations, Mr. Tokyo provides a modern-Japanese style interior of dark upholstered booths in a not-too-loud setting with quick service. Lunch orders are via a very limited paper menu that diners check off with pencil stubs for choices. About a dozen custom rolls with a lot of Krab and tempura (fried) selections. Seven or eight Nigiri as well. Many of the custom rolls are made from minced fish, especially the spiced Tuna selections. Rolls have very thin rice layers. Two custom roll choices yielded six and eight pieces of Uramaki for about $14-15 total. Service is quick polite and attentive for drinks and refills. Orders took about 15 minutes to table. This is a very busy lunch location, and the price is very likely why. The experience is essentially "sushi buffet" without the buffet. Rolls are fresh but it appears owners stretch fish (mincing) to accommodate lower prices. Lunchtimes can be really busy from 11:30-1pm. Mr. Tokyo provides a quick lunch at low prices. If you are looking for better quality, try the nearby New Zealand Cafe or perhaps RuSans. read more

Good food. Good ambience. Good service. Lots of options. Love that they had good amount of veggies options. read more

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I enjoy this location the most! . I feel like they properly handle the wait times and turning the tables over. This location is fairly large and has a mixture of booths, tables and even a separate room for groups. The wait staff is very friendly. Their sushi is consistent and comes out quickly. Ample parking for this location. Great for families and groups! read more

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As one of the first sushi venues Ive dined in since coming to the area, I'd say it is a decent place to eat. It's a busy establishment and that's a good sign. Although i cannot consume what I feel is an amount equal to what is charged for the all-u-can-eat offering, I can vouch for the quality of what is served. Parking is good and there are other useful business in close walking distance. read more

Food is great and the price, but the person that sits you was rude and incompetent . Not sure why people are rude but they are.

We eat here probably once every two weeks and typically go to either the Pineville or Matthews location. Great apps and sushi for the price. Delicious eel nigiri and crab rangoons. Service is normally pretty good with a 30 minute wait during busy hours. read more

Mr Tokyo Japanese Restaurant - Sushi Bars Near Me - Matthews, North Carolina

It's really the best if sushi is your thing this is the place to have it. I love the wait staff there Everyone is very professional, very polite and very quick to serve. It's a great experience always read more

This is buffet style quality. The service was poor, regardless of writing your name on the menu, plates are just placed on the table for the patron to decide what is what or who ordered. We have a table of 6, 1/2 of the table didn't get refills until we asked (and everyone was drinking tea). Wait staff was all over the place but plentiful. Hibachi dishes are gross. Everything was just cheap ingredients with massive amounts of white rice being the bulk of rolls (to fill you up with the cheapest ingredients). Fried items were lukewarm warm (at best) with my dumplings being actually cold in the middle. Good place to go is you want volume and don't care about quality. I was happy I didn't get sick and won't be back. read more

As good as all you can it Sushi gets! The waiting time to get a table around lunch was 15 minutes. Apparently it's not possible to make reservations in advance. The food was delicious! We were a party of 5 and ordered a ton of appetizers and various sushi rolls. I was amazed by how quickly they delivered the food. The service was amazing! Our server was super helpful and friendly. I would definitely recommend this establishment for a family meal. The more people the better as you are able to try more things. We each ended up paying ~ $23 with tax and tip for the all You can eat lunch. Definitely worthwhile! read more

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Food was really good, our server Daniel was really nice. We came with a baby and a toddler and the ambiance was welcoming for the kids. The sushi was fresh and delicious. Would come back again. The music was also great they were playing reggaeton. read more