Michelle, the owner, was absolutely amazing! I called last minute, and she was so accommodating and…read morewas able to take my appointment. She was extremely professional, welcoming, and did an amazing job on my blowout--I absolutely loved it! I highly recommend this business to anyone looking for great service and beautiful results. I'll definitely be back!

absolutely wonderful salon in all aspects! michelle & her staff are truly one of a kind. she…read moresqueezed me in last minute & did such a lovely job on my hair. if you need a blowout, hair cut, or anything hair related this is the place to go. i couldn't recommend them enough!

After almost 9 years I'm walking away from this salon. Specifically Brittany. I gave it a 2nd…read morechance after she fried my hair in December- she denies the errors she made which has cost me now close to 2 inches of breakage and my hair is still in shock and shreds and breaks. Tears every day. we are in May. I was there yesterday and was trying to get all dark back into my hair to start getting it to look healthy again as the golden was so damaged as was not what I ever wanted. She barely listened. I brought back up what I told her in March (yes, I kindly waited until later as she was already dealing with personal items) about how in December she over bleached my hair with highlights all over and some lowlights: the rule with my hair is very few highlights and not take the gold through to the ends. She had been great until this. Well as she was going through a breakup in December and walked in late and a mess and in tears - she proceeds to do my hair. And was more focused on her upset and her ex kept texting and that was her focus. She put SO MUCH BLEACH ALL OVER AND THROUGH THE ENDS. Its like she was working on autopilot. I was under the heat lamp for longer than I ever had been: I even asked why; and she said because it's a lot of bleach (I silently was petrified). She was so out of it I had to ask her to pay her when she was done! See the photos. There's one with my hair healthy and LONG. This was before December. Then look at the photos from after! You can see tons of gold and the it's all the way to the ends! It's in shock. It does not stay styled and sleek. I tried to kindly talk to her, she refused to acknowledge she did that. She saw the photos, and my hair live. She just said "I'm getting uncomfortable". What! How about how uncomfortable "I am" that I'm watching all this breakage and damage and she denies she did it. And could care less! She had excuses, kept interrupting and kept saying I just need a good haircut. Ok: let's be real. NOT EVERYONES HAIR IS THE SAME: some cannot have hair cut off and it grows back fast. It's a myth that you need to cut your hair every 8 weeks to make it grow. That works for some. Not all. Regardless this girl could care less about the damage she created and couldn't apologize. I did not bleach my hair: she did! She should have not been doing hair that day as she was not focused. I gave her a second chance but as soon as she denied and was childish about it I said "please just rinse my hair, I'm leaving". I didn't finish the treatment yesterday. I still threw cash on her table. Everyone told me I shouldn't have. Nor should I have even gone back. Now I agree. I was very kind about this even though now it's going to take a long time to get my healthy long hair back. I guess if she was mature she'd be accountable. I will say she, for YEARS did a great job. But that was a huge lack of integrity and very disrespectful toward me. I hope she learns to be a better person. I doubt the owner would care. Or anyone else there for that matter. Such a shame. And wasted my day yesterday on top of it. I was referred to someone closer to home. We will get my hair to health again. Be careful with these young stylists. Attitude and disrespect and no regard for what they do.

It was my happenstance that I found Arlin. I was a patient at Kaiser and asked a nurse where she…read moregot her hair done and she referred me to Arlin. I needed a trim desperately because I had a baby and was going through the 4 month hair loss. My hair was dull, thin, brittle and lifeless. Arlin was able to schedule me in and took gentle care of my hair. I was on a tight schedule and she was able to finish in my window. She even applied a hair mask to help revive my hair. She made sure to use a low setting on the dyson blow dryer to protect my hair. I'm really happy with her work and her energetic personality. I can't wait for her to color my hair next!

Trying to grow out my gray and Elnaz did magic with her gray blending! Love her cut too!…read moreLooking forward to completing the process with her!

Clean, Elnaz is an incredibly lovely person. She's so kinda and is an extremely great communicator…read moreand will walk you through the pieces of exactly what you want. I asked for my hair to be lightened from level two to level nine no heat and not to overlap the bleach and use no more than 30 vol developer. I got my baby halo and it's something that you can't even google or search for and that's what I asked for and she gave it to me and I'm so happy with it. There are some in the toning as I was the last customer, but I fixed it with 7P and a dash of 1 B with 10 VV and 10 P.

I used to be a frequent guest of the Santana Row DryBar--when it closed, I switched to Los Gatos…read more Always a great blowout! I have naturally curly hair; and when I don't have the time (or will) to do my own hair--I hit up DryBar! Great staff, good location, easy parking. Then I go down the street for lunch at the new Whole Foods!

I was very excited to come here and get my first blowout for a wedding I was going to. I asked my…read morelady if she could give me big bouncy curls, watched videos of what to ask for, even paid the 15$ extra for the pins so I could make sure they would stay nice and upright for the wedding time. Total cost was around 90$ and I was in the chair for much longer than I was originally told but that was fine. Really upsetting I left with the pins in/left them in for 4 hours which the ladies told me was okay to do. Got the my destination and took out the pins. My hair was flat and frizzy. Really upsetting to pay the extra and not even have a bounce to my hair. I could've just straightened my hair at home if I wanted that. Now it's been 3 weeks to which I called and was told I'd get a call back in 5 mins or so when the manger was in. (I didn't) so I called back the next day and was told I had to wait for a manger to call me back, I've never received a phone call. What's really annoying is both times I called the receptionist thought she put me on hold and didn't so I sat at the phone and I listened to her talk to whoever she was about my situation both annoyed with me I guess? But talking negative about a customer in front of me was crazy. I've never asked for a refund for service but being $90 and my hair was completely straight and I have pictures with time stamps because I was so excited for the appointment and I was keeping everyone I knew up-to-date on the progress and the way I was treated and ignored left me super bummed. Sucks this had to be my first time getting a blow out and here I would not recommend.

I'm so so happy with my hair!! Beverly did such an amazing job! She matched my color with exactly…read morewhat I requested, was so sweet, & was extremely helpful for all my hair care questions! I'm so happy I found this salon & was able to book with her :)

I've been going to see Nick Matthews since 2021 and he is amazing!!! I have a lot of super fine…read morehair, and Nick gives me the most amazing blonde highlights. It's hard to find someone who can do blonde well with fine hair and keep it looking healthy with great dimension. It always looks great even as it grows out.

Amazing service from amazing people! Kien and his assistant were extremely kind and generous while…read moredoing my hair and gave me the best look I could have imagined! Each and every moment of my time there was spent thanking Kien and the rest of the umbrella salon employees for how wonderful they made me feel and look!

I love this place! Great service & good customer service! 5 stars for Christian & Adriana Highly…read morerecommended!

When I called to make an appointment, I had specifically asked for shampoo,cut and styled blow-dry…read more I'd asked about the price, and front desk mentioned it wouldn't go beyond 80 bucks for shoulder length hair. I came to my appointment & showed the end result I wanted. It was OKAYed.It's my first time here and I had a function to attend after. So I expected to walk out styled like the image after a 90 dollar haircut! Why is there a 15$ styling fee that's not there anywhere else in the Bay Area ? Why is it not mentioned upfront ? After a simple trim and a frizzy blow-dry I asked why my hair didn't look like in the picture I'd shown when we started out? That's when the styling fee and extra time was mentioned. I said I'd pay, but Tia was overbooked . I asked front desk if anyone was available to style me for the function I had to attend in a few hours.They asked me to come back in 2 hours! Ridiculous. Never again. Take my money but don't waste my time! Nope- on second thoughts taking some split ends off and doing a shoddy job of my face framing layers wasn't worth the money either. Also don't say walk ins are welcome when you don't even have manpower to finish a hair appointment you started!

I've been coming to Hair's Inn for 10 years now and I love everyone here. They are all very…read morefriendly and helpful. Hair's Inn has so many services to offer other than just hair. I've seen several different hair stylists and all of them are amazing. I am a curly girl and my hair was a disaster before I started coming here. I meet with Susan Marie who has worked with me on how to bring my hair back to a healthy state and she knew the exact style and color for my hair to help me look beautiful and natural at the same time. When I come here, I truly feel like I am a part of the Hair's Inn family and they are always attentive and asking about how I'm doing as well as my family. I believe they genuinely care about me and how I look. I would highly recommend anyone at this salon for any of their services. You won't regret it!

Nemesis and his team and Salon Xeno have been servicing the Bay Area with amazing haircuts and…read morestyle for over 25 years. They are always up to date with the latest trends and deliver the highest level of customer service to their clients, and take pride in their craft. They are a full service salon and barber. The vibe is awesome with good chill music playing and one of a kind decor. Hands down Nemesis is the best barber I have ever had, and I've been to a lot of different ones when I'm traveling. If you're looking for a place that will consistently deliver high end service and never disappoints, give them a try. You can book your appointment in advance so there's no long wait.

Once again, Nezy did an amazing job!…read more He helped me find the perfect color and cut. I normally don't trust anyone right away, but I felt at ease and let him do what he felt was best! The salon also sells a variety of hair products at great prices. Nezy will be totally honest with what he thinks would benefit you and your hair, even if it means not purchasing anything!