We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

Do not call this company. They keep changing appointments. Told me he "forgot" he had another…read moreappointment and was pulling in their driveway. I get a text from him by mistake that he forgot tickets for big splash. Don't know if this was supposed to be Splish splash and he was bringing them there. he didn't like my attitude when he changed 3 appointments and said I'll be here. Don't use him

Tried to change the filter my self. They came in and charged me a ton of money just to turn a…read moreswitch that I forgot to put on. The owner was smug about it stay away

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

This is an excellent company. I had an emergency repair need and called several companies that were…read morenot responsive or reliable. A1 was wonderful. They returned my call promptly and set up an appointment very quickly. Their personnel was professional, courteous, easy to deal with, and immediately solved my problem. They explained the situation and the costs patiently and thoroughly so that I could make a good decision on my options and costs. I highly recommend them to anyone needing their help.

From the owner: Licensed HVAC company serving Suffolk and Nassau Countyread more

I called for a sink that was filled with water. I assumed the basement slop sink was clogged. He…read morecame timely; that was good. I have been using his plumbing services for some time now, about 4 years. He ended up snaking the pipes in the basement. He charged me around $375. He packed up quickly and left. I noticed dripping underneath the sink and assumed the pipes needed to be tightened. I called him back within 8 minutes so that he could check on the drip and he said nope I'm already headed to another job. Before he left to be thorough, he should have checked the pipe for a leak, which is the same pipe that is hooked up to the slop sink. So I scheduled another appointment. He came today, looked underneath the sink; there was no leak, nor a drip and he still charged me:$162.94. Where is the decency in that? It was still part of the last job. I like to pay people for their services but it was a real jerk move. No good customer service for repeat business. I plan on doing another job for thousands of dollars, but now with someone else. He just lost a loyal customer. Maybe I'm a novice in how things work. I've had a business and always issued courtesy. I'm not asking for a handout, but don't hustle long paying upstanding citizens. Maybe it's because I'm of a different ethnicity and gender...just maybe...but who knows. Most people are not honest with their internal bias and troubled integrity. He legitimized his greed. $50, maybe $80 but definitely not $162.94.

Hired him once for an easy spigot valve swap in the back yard. He came same day, in and out in ten…read moreminutes and very reasonably priced. I'd definitely use him in the future.

I recently had a new A/C central air system installed to replace my old system. Installed was a new…read moreoutside condenser & a handler. It was installed by a different company on Long Island. The install went fine & the unit is working well. HOWEVER, I tried numerous times to contact this company by phone & email. & got no response back. (It's like they fell off the face of the earth)!! So I called Soundview & requested that a tech come down to look at a new thermostat I was looking to install. They sent Justin. He could not have been nicer, helpful & informative. He told me that the A/C unit I have does not require a multi stage thermostat & as such, I can return it to Walmart saving me $270. He also explained that the unit though not top of the line, was a good reliable unit that only requires the thermostat I already have. Lastly, Soundview was a pleasure to work with, Justin showed up on time & as a result, they will be my "go to" company for all ongoing A/C requirements. I highly recommend them!! J.F Smithtown

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

If you call and leave your name and number, then actually get a call back, immediately run out and…read morepurchase a lottery ticket. If they are out of business, they should disconnect their phone.

I paid $400+ for him to tell me I don't have a problem, there's no pipes where I insisted there…read morewas, cut a hole in my ceiling, saw the pipe and problem, tell me I need someone else for a bigger job and left. $400+

I have a 33 yr old air system it was only cooling off morning and later in day the worker kept…read morefinding different parts that were bad 1st it was one then two then more by the time we said no and paid the charge for service 161.00 now it doesn't work cooling at all I don't feel the worker was experienced enough it was constant trips to his car now no cooling comes out and am disappointed complete waste of our money we are not rich people

Be a customer for over 26 years always there to help you service is great Technicians always go the…read moreextra mile Toni the office manager Toni is always Friendly on helps you with your problem , Great job to all at US air. Anthony Rotoli

Mario (the technician and business owner was excellent)…read more He arrived on-time and repaired our gas boiler electrical problem promptly. I highly recommend Mario and his company for your home or business. He called back the next day to see if all was working correctly. Very professional and a really nice person!

Calling Mario at the # provided would be your ultimate solution to your boiler needs. I was…read morereferred to his services and so thankful I called. Within hours of a days time he was on the job. Mario completed the task asked and YET went over and beyond to keep our boiler system at coded regulations needed. Thank you Mario for your prompt attention to my matter and also mostly your patience.

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!