I went through the wash, first thing I noticed the price was higher, second thing was they took the…read moretip jar down. The third thing was they used to have two people scrubbing the hard to get places. Now they have one. The fourth thing was a person wiping the car down at the end, now there was no one. At the end when I got home it looked like it was half washed. Today I took the car back and showed the attendant of the poor wash job. He agreed it was a poor job, he couldn't get a hold of his boss so he said he couldn't make the decision to wash it again, and sent me on my merry way... So you think I'm going Tobe back.. NOT!!

Awesome staff, so helpful & always playing great music. Never had a bad experience!! Would highly…read morerecommend doing the monthly subscription they have, it definitely pays off.

I called Jay because I read about the excellent customer service and needless to say they were…read moreright. He got my car in the next day and allows for early drop off to accommodate early morning work schedules. He had my car ready and sparkling clean by early afternoon the same day. He also managed to squeeze my husband's truck for the following day and facilitated the pick up drop off of the two vehicles. Service, communication and pricing are unbeatable and absolutely affordable! We will definitely be coming back in the future.

I reached out to Jay to detail and ceramic coat my car. Before I took it to him it was a mess. Not…read moreonly did he get the dirt off the celling he got it put of all of the rugs. I also thought I needed new windshield wipers. Well whatever he cleaned it with has the water practically bouncing off. I will definitely be using Arctic Detailing again!

R C detail in Palmer is a must. Exceptional pricing, quality service, communication, and…read moreaccommodation. They provided me a vehicle to use while mine was in their shop. My SUV looked new after! ( animal hair was a pain I'm sure) Can't recommend Joe and his team enough.

After Sudzy Salmon scratched the Hell out of my vehicle, these guys got most of them (deep ones…read morewere tougher) out! Detailed my vehicle to show room condition!!!

In and out quickly, they up-sold me on diff lube, but it needed it. Overall good experience. Fair…read moreprice

I had an appointment for tire changeover this morning…read more I went to the Swanson Ave location. Driving along N. Tommy Moe Dr. an employee got out of his car from the parking lot and ran out into the street right in front of me so I had to hit my brakes pretty hard to avoid hitting him. He darted into the employee entrance door in the back of the building. This guy literally played frogger running into traffic. I went to the tire shop. There was a sign on the front door that said the tire changeover is to be checked in at the front desk of the other building. So I went to the other building. The skinny white woman at the counter mumbled when she spoke so I couldn't tell what she was saying. She also barely moves her lips when she speaks like a ventriloquist. She was very grouchy and rude. I was able to decipher that she was telling me that my appointment was at the other building and pointed to the building next door. So I walked over to the building next-door, which was the building I had initially went to with the sign telling me to go to another building. The ill tempered Burnett lady inside told me that I need to go back to the first building and pointed me towards the other building. I told her they had just sent me over here. She turned around and walked away. So I begin walking again across the parking lot towards the other building and this time a third employee with bad posture was walking out the door and met me in the parking lot. He told me that there was another location near Carrs where my appointment was. (He was also rude And grouchy as well, but at least he told me what I needed to know. This information would've been helpful at the very beginning).

Chaz has taken care of all our family's vehicle collision needs for the past 5 years. They work…read morefast and do everything within their power to get you back into your vehicle fast. Front desk staff and technicians are top notch. I won't take my vehicles anywhere else.

Our 2022 F-250 Superduty was torn up by 117mph winds in Wasilla. The passenger door was flung open…read moreand folded all the way to the front fender. As if that weren't enough, the truck was rock sprayed everywhere, breaking light lenses and trim pieces. There's more: the Thurs before the storm, a driver of a Subaru driving way too fast on ice and snow slid into the back of our truck as my wife slowed to make a turn. Crystal, our Chaz appraiser, was amazing at gathering all the damage for the insurance company to review. USAA said that she is one the best that they work with. Our truck was reworked to showroom condition. New door installed + alot of sheet metal reworked and replaced. The truck was repainted on site in the middle of an Alaska winter. All turned out amazing. Thank you folks for a great job. Will certainly recommend

Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

Excellent quality service and fast turn around. Great deal on parts and labor. Honest and fair. My…read morenew local "go to" for auto repairs and maintenance!

I dropped my vehicle off here with the expectation that it'd be taken care of but when I picked it…read moreup someone had taken a significant amount my belongings from my vehicle. When I addressed this issue in person I was assured that nobody did it yet there's no working cameras and the owner hadn't even asked anyone about it. I later found that they had caused more issues to my jeep and I had to have another shop fix everything. Nobody has bothered to respond to my email about my stolen belongings yet.

Least friendly people I have ever spoken to. I tried to book repair work with them and was…read moredisappointed right off the bat. It was going to be almost 2 months before they could get to me and the lady I spoke to had to be one of the rudest people to ever be employed. I took it to another shop and they fixed it the same day the part arrived in 15 minutes I didn't even have to make an appointment. Once they had the part in they told me to just show up whenever I wanted to and they could fix it while I waited in the lobby. ​​​​​​​​​​​​​

Excellent customer service! Quick and efficient. Would definitely recommend them if you need body…read morework.