Sigh.
I've tried so hard to like this place. So. Very. Hard.
A few years ago we actually made a catering order for a party here and the food was fantastic. We didn't get a chance to go back until recently.
First time we tried to go back a few weeks ago. There was a wait. Fine. We waited until we were next to receive the next table when another party came in and was seated in the table that was meant for us. They didn't just walk in and sit down, they were DIRECTED to sit down by a waiter. Um, is our party of 4.5 (4 + toddler) invisible? We were waiting for at least 15 minutes.
When my husband brought up the issue with the waiter, he kinda shrugged it off. Not sure if he didn't understand what happened or didn't wanna deal with it or what, but we just walked out after that. Then a lady came out and chased us down and said that it was their mistake and that our table was ready. They kicked out the party that sat down already so we can have it.
Well, that's a little embarrassing.
We felt bad for the party that already sat down, so we said it was alright, but thanked the lady who tried to make it right.
Since they were apologetic and tried to make things right for us, we decided we would give them another try.
Fast forward a few weeks later... we decided to come back for dinner on a Friday. To our surprise, there was no wait for a table, so we chose to sit at a table in the corner against the wall (it's better to "trap" my active toddler).
I asked for a recommendation for my toddler, who obviously can't handle spicy food (although he sometimes tries). The waitress recommended this kinda pastry thing stuffed with potatoes. Cool, sounds great.
We ordered a few curries, some naan, and tandoori chicken.
The curries overall were really good, and so was the naan and chicken.
My kid is not a picky eater at all, but he didn't want any part of the potato thing. I wondered why and took a bite of it. It was SPICY! Definitely wasn't super spicy, but it's enough to leave a little burn in your mouth. Thankfully he liked the chicken and we just ordered some more naan for him. I wasn't happy about being recommended something that was against what I asked for, but we were at least able to work around it, and in the end my son had something to eat so I won't dwell on that for too long.
The worst part is, in the middle of dinner, out of nowhere, a cockroach dropped on my son's arm. He barely noticed, but I saw it right away. As my husband tried to catch it, it started running up and down the wall until he finally grabbed it with a napkin.
WTF? Not cool.
Instead of making a big fuss about it (which we absolutely could have), my husband brought the dead bug in the napkin to show the owner quietly in the back. She was, of course, mortified, and thanked him for not making a big fuss.
They did the right thing and closed down for the night, not taking anymore customers. She said she called the exterminator and it will get taken care of right away.
I'm not saying our meal should have been free, but I think she could have done a little more to make our experience a little bit better. Free dessert? A coupon for a small discount for next time? Guess what... she didn't even come out to apologize. Nobody apologized. A bug landed on my son's arm and I was freaking out inside, but hey, that's cool.
Nothing, huh?
I think I've given Mumbai Chowk enough chances. The last two experiences were lacking, to say the least, and there are a ton of Indian restaurants in the Fremont/Newark area for me to not have to come back here. read more