I called the service center to see if they would honor my warranty even though I bought my car at…read moreAuto Nation. Deanna took over the call and stayed on top of my question to get me the answers I needed. Even though she wasn't able to get me a clear answer about my warranty from Auto Nation she called me back to let me know what all she had done and the conclusion of her efforts. I appreciate her for even trying. Thank you Deanna!

Initially I was drawn to get my services done at the dealership due to the welcoming nature of my…read moretalk with the service advisor Travis. He told me they performed my type of service here all the time with trained and skilled mechanics on staff that specialized on installed transmissions . He went on further to lure me to bring service to the dealership becaue he could offer me the best price and also give me an additional discount on my services if I got my vehicle towed to the shop today to show good faith . I decided to get my vehicle the same day to the shop. Once it arrived we coordinated parts and repairs and went back and fourth on pricing of services I needed for my vehicle. After I had selected all the services and parts I needed we had come to a final work up of the repairs I was going to authorize. I was relieved and then asked him now that we know exactly all the repairs I need what kind of discount would he be able to apply to my service ticket. This is where things went south. He responded to me by saying their will be no additional discounts the price it was final. I reminded him of the conversation over discounts and he told me that what he really meant was that he would see if he could apply a discount if he could but not that he would . That was the first slap in the face . I grudgingly moved forward with the repairs as I had already spent money getting the vehicle towed to the dealership from Pflugerville. Backing out now would cost me more money. Next Issue was communication I had provided the majority of the parts needed for the repairs. I requested a call back or update if anything was missing parts wise or if there was a delay in repairs due to issues with parts. A day and half went by before I called in requesting an update and was told that parts were needed to continue working on vehicle I asked why I hadn't been notified sooner as I wanted to get repairs done asap. His replay was I got busy with everything else going on and was not able to call me. It doesn't take 2 days to call an open ticket either an update. I ultimately called in had I not the vehicle would have sat longer without a update or phone call to me to let me know the status of my vehicle repairs . I then requested that they remove the transmission oil pan from transmission to confirm the failure in my transmission as they woukd have to drain the unit anyway once they removed it to ship it back to my outside vendor . He told me that just removing the pan to check for metal debris in the transmission oil pan would cost me $450.00 additionally on to my ticket. He told me he could not ask his text to do that work as it was a menu service item and could not do it for free . I reminded him that the pan was going to be removed either way to drain and prepare for the return shipping of the core back to the vendor where I bought the transmission from . At this point I had enough and asked that he put everything together and stop all work. I hung up with him at this point. I got a call later that day from Travis saying that he spoke to the technician and he went ahead and opened and checked the transmission pan like I originally requested because he was curious too about the condition of the transmission prior to replacement. I asked why they had done that because i wasn't going to pay for the $450.00 dollar service i was quoted to do that. He said we went ahead and just opened it up to check it out since they were just curious themselves. I then asked why they would charge me that service if they were going to do it themselves anyway to meet the core return requirements anyway. He said we'll I just cant do work for free like that. My question was then why did you do it. Clearly to get me back on the hook to get me to move forward with the repairs . Were talking $2500.00 dollars in repairs at this point . Long story short . Their has been a mis steep at every point of my service. Today when I arrive to pick up and pay for my vehicle I ask if I can test drive vehicle im told im that I cant until my original service advisor returns from lunch . Or I have the option of paying for the unit and coming back if their is any issues with the truck. Which I think is very odd . All I want to do is drive the vehicle for my piece of mind before I pickup and pay for all the services. Sure enough I wait an hour for the advisor to return to work because no one in the entire dealership was available to come with me on a courtesy test drive . Needless to say their was issues with the truck that arose that were not present prior to the service. Meaning the vehicle now had additional meaning more problems then it had when it arrived. My tempature gauge is not working and my tail light bulbs right hand side were not working anymore. Now im being told it will cost me an additional $450.00 to fix the problems it has now that were not present when it arrived. Enoigh siad terrible service at every stop and exchange

Thank you JP towing for getting my truck unlocked and towed from Elgin to Austin during this non…read morestop rain. You came through when my first tow company couldn't do it because it was raining. Stay safe!!

Scam business that likes to take advantage of people in desperate situations and milk the customer…read more Was outrageously overcharged on my tow bill. And they try to double bill your insurance, by storing it at their facility. Never again with them. They go by two names JP Towing and US Auto Sales (when you pay for your bill). They don't listen to the customer when you tell them you don't want them to take the car to their storage facility/business. They try to make you believe the car is totaled so they can take it and store it at their facility to accrue storage fees. Most horrible experience in my life, in a very long time. Totally took advantage of a situation by outrageously overcharging. Basically took my car hostage and didn't seem to have a say in the matter as far as they were concerned.

got 2 lemons from this guy, he likes to unplug sensors and the battery. making the car look as good…read moreas new with every light off. both cars sensors came on, the first car didn't even want to run after again, the second car had a bad catilac converter which he wanted me to pay for it, he said they tried to fix it but ended up fixing the wrong thing. shady af.

I have purchased twice from Davis Auto and both times have had a great experience. The first time…read moreI purchased he made sure the vehicle was inspected before I picked it up.. The second time I purchased a vehicle he was kind enough to actually drop the car at my house. Which was a huge help. I would definitely recommend stopping by and having a chat with him to see what he has.

Good Guys Auto Spa did an excellent job detailing my car. I could not have been more pleased. My…read morecar looked almost new again. LD was on time and worked so hard on getting my car clean. I will definitely call him again.

From the owner: The Good Guys is a full service detailing center with a relentless focus on delivering an…read moreexceptional job inside and outside your vehicle. Whatever your needs are, we have several packages that will fit your budget. From hand washes, to interior details, to upholstery restoration and engine detailing, no job is too big or small. We'll take care of personal vehicles, large fleet vehicles and dealership cars. The Good Guys is committed to providing all of its customers with the most professional and comprehensive auto detail services in town. We have the ability to provide high quality service, both in regards to the actual detailing, as well as customer service. Our mission is to offer the best and most convenient car detailing service you can get in Elgin, and we look forward to serving you soon.

Found this firm via YELP. I was looking to put in a touch screen entertainment system into a 2013…read moreHonda Accord for my kids who share the car. They are both horrible with directions and I really needed a car mapping system so they wouldn't get lost when they take the car to college (in another town). Auto Enhancements took my information over the phone, had me send pictures of the dash and then made best model recommendations for an after market unit that could play CarPlay. The did the job in about 3 hours and we are very pleased with the outcome. We plan on going back to them for some after market enhancements when my daughter buys a new Honda in the near future.

Great customer service. Greeted immediately as soon as I walked through the door. I was given a…read morefair estimate and the time it would take to do the required work. Will go back for any upholstery needs.

My daughter had a blowout and didn't have a spare. I showed up to assist and get a tow out for her…read more We called a tow company out which wanted $285 because they had to use special equipment since they didn't have a flat bed. The other company came out but couldnt assist right then because they received a police call. So about 10 mins Later Joe with Blue Angel pulled up and assisted with the tow. He was very very nice and courteous and had the car on the truck in 5 mins. We are so gratefu. We also saved $100. So this definitely was a blessing.

My car wouldn't start and was stuck in a parking lot on a Saturday afternoon. I called Blue Angel…read moreTowing and they gave me an honest quote and showed up in less than 30 minutes. They got it hooked up quickly and towed it to a shop nearby.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

I recommend Slipstream to anyone looking to buy or sell a car. I was looking to sell my mother's…read morecar and was worried the process was going to be overwhelming and that couldn't have been further from the truth. Eric was clear in his communication and genuinely caring. He was extremely considerate of my mother's chemo schedule - even sending an email the morning of her first infusion to let us know he and his family were thinking of her and wishing us the best. After purchasing the car (beating every offer we received), Eric arranged transport from Louisiana to Texas. He let me know this could be the most painful part of the process and it couldn't have been easier, it felt like total white glove service. Eric and his team treated my mom and her vehicle with genuine care, which meant so much to our family. Thank you for making everything so easy! I can't wait to sell my own car to you this month!

Eric is the best and very easy to work with. There were a few hiccups with my bank trying to work…read morewith Slipstream and there was never a point where he was anything less than professional and punctual. Car buying is a process that many of us dread but he never made me feel like I was being taken for a ride. He was open and honest about the vehicles and I hope to refer him out to anyone who needs a car

Absolutely not. Poor customer service, updates on your vehicle are non existent, and that's IF you…read morecan get someone to answer the phone. The lack of knowledge of the credit lines they offer on their webpage is concerning. Workmanship has yet to be seen, since being told we'd have our vehicle back in a week, we're two weeks past due.

I've been going here for a while now, and they've always been great to work with. Super honest,…read morewhich is hard to find in a mechanic these days. I brought my car in once thinking something was wrong, and they actually fixed it for free instead of trying to sell me something I didn't need. That kind of honesty goes a long way! They handle everything from quick oil changes to major repairs, and they're usually pretty fast. Prices are fair, the people are friendly, and I always leave feeling like my car's in good hands. Definitely a place you can trust!