My appointment was at 9:15 a.m., and I arrived early at 9:05 to fill out the paperwork. At the…read morefront desk, a guy told me the X-ray and exam would cost $290, and he repeated it several times. However, when I was taken to the room, the assistant said it would actually be $309. When I asked why, she said, "It's just a $10 difference," which is not true -- it's $19. I told her I would be paying cash (no insurance) and that I didn't appreciate the price changing before we even started. She said she would go check the price and never came back. After 40 minutes, I went out myself and found her just standing there. She said they had increased the prices and that the front desk "didn't know." Then the doctor, Robert Huggins, came in and said prices were higher because I made the appointment "a month ago." That's not true -- I scheduled it three days before. He apologized and agreed to honor the original $290 price, and even said he'd do it for $280. He gave me anesthesia at 11:10 a.m. and said he would start in a few minutes. But he didn't come back for almost an hour -- until 11:55. By that time, the anesthesia was already wearing off. When I told him this was unacceptable, he said, "You're right, I should've told you to come next week, because I'm too busy today." Then he gave me two options: he said he could either start right now and finish everything in 15 minutes, or reschedule me for another day. So basically, after sitting in that chair for three and a half hours, hungry, numb, and ignored, he suddenly decided my treatment could be rushed in just 15 minutes. That's not normal, and it's absolutely unacceptable. Even though it was an emergency for me and I decided to let him fix the tooth that day, I left the clinic completely drained and disappointed. No one offered water, no one apologized. At the end, he gave me a $50 discount, and I ended up paying $618 in total. I will never come back to this place again -- and I don't recommend it to anyone who expects respect, honesty, and professionalism

I don't remember his name but he's fixed my front teeth today , a bit wait for my on time…read moreappointment but just worth the wait . He did a fantastic job ! Highly recommended!

This is from Kim B. (Terry's wife) I had had a horrible, I mean horrible experience at previous…read moredentist offices in Florence, SC. Honestly, we had been looking for a good dentist for years. One who genuinely CARES about our oral care. Well, we have stopped looking. I had the pleasure of having JoAnne as my Oral Hygienist. She is the tops. She explained everything to me, gave me a thorough cleaning- like I hadn't had in several years. I met Dr. Hudson who was kind, and caring about my concerns and explained a treatment plan to me which was more pleasing to me than the previous dentist's drastic plan.... dentures... what???? From the first call to Kingston Village Dentistry where I spoke to Lisa and coming to the office and dealing with Lisa and Kelly up front, JoAnne and Dr. Hudson in the treatment area, you can't go wrong in visiting Kingston Village for your dental needs either. I'm sure the rest of Dr. Hudson's staff is just as competent and caring. Give them a try. you'll be glad you did.

I didn't think I would find a dentist as good as the dentist I had in Pennsylvania. But I am so…read moreglad to say I have! Dr. Hudson is very gentle and puts his patients as his top priority. His staff are very friendly and always ready to assist you. I'm a big chicken when it comes to the dentist and finding Kingston Village Dentistry took a huge weight off my shoulders. I highly recommend them.

If I could give Dr Alina and Dunes Dental 6 stars I would. She's the best! Her hygienists are…read morecaring and very professional. Joe E.

From Jennifer at the front desk to the dental assistants in the back - everyone is wonderful! Dr…read moreAlina is simply amazing. I have been a patient at this practice for several years and I have never had a moment that didn't wow me. If you are looking for the best of the best- look no more. You will not be disappointed!

I have thoroughly enjoyed my time at Ocean Bay Dental Care. Dr. V and staff have been extremely…read moreaccommodating and have helped me to get the dental knowledge I need.

Palmetto Dental Associates is outstanding! Truly a well-oiled machine. My first time was in August…read morefor my mom as an emergency visit. Dr Hortman was the only one that was able to help my mother after going to 2 franchise type practices. The level of professionalism, compassion and caring from everyone that day was the best experience my mom and I had in a dental office! A special thank you to Traci for her exceptional caring bedside manner with my mom. Because of this experience, I switched to Palmetto Dental in October and the experience I received was again second to none with Dr Flynn and Sara. Thank you Dr. Hortman, Dr Flynn, and the entire staff. Great neighborhood dental office that I would absolutely recommend.

While pleased with the quality of service, my husband reports they overcharge and find things to…read moreadd on to the bill that the originally did not disclose while in the office. In his case it more than doubled to amount of the original estimate. Recommend you go somewhere else.

Dr. Obenchain herself is excellent--professional, knowledgeable, and someone I trusted for my care…read moreover the past three years. Unfortunately, the billing office completely undermines that experience. After a routine visit on March 19, I received a bill right before leaving for a family vacation (April 3-17). When I returned, my entire family came down with COVID, which delayed me from going through my mail. As soon as I reviewed it, I immediately called and paid the balance on May 1. Despite that, I received a letter from the billing office claiming no payment had been made and stating I would now be required to pay in full at the time of service. The tone was unnecessarily harsh and accusatory, especially given my consistent history of paying my balances over the past three years. Including a policy as if I were unaware or negligent felt condescending and completely disregarded the reality that sometimes life happens. There was no attempt at understanding--just a blanket, impersonal response. It's unfortunate because the quality of care from the doctor is not reflected in how patients are treated on the administrative side. In the end, the billing office's approach was enough for me to take my care elsewhere. If you choose to go here, be aware: the medical care may be great, but the billing experience can leave a very different impression.

Wonderful business owners. Great place for dental cleaning. Staff needs more training with people…read moreskills, and denture fitting.

Dr Maser and his staff are angels who answered my prayers. I told them how horrible my previous…read moredental experience had been and how sensitive my teeth are. They have been the most gentle ever. Both hygienist I've had the pleasure of meeting were nice and so very gentle. They continued to ask me throughout the process how I was doing and if I had any pain. I truly appreciated that. Then today I had my first filling with Dr Maser. He heard my concerns about feeling everything while he filled my cavity. I never felt anything. His dental assistant made sure to keep checking to see how I was doing and well as Dr Maser. It was so refreshing to not feel any pain and my teeth look beautiful I could just cry. If you are contemplating coming here just do it. Dr Maser and his staff are amazing human beings. I can't wait to get the rest of my teeth filled!!

Amazing customer service ! Everyone really seems to care and this was not for just a small dental…read moreproblem. We had a huge amount of dental work needed and they took the time to show us several options. They called to follow up to see if we had any questions. Truly everyone here is one of a kind.

I can't say enough good things about Surfside Smiles gental family dental. From start to finish,…read morethe experience was outstanding. The staff was incredibly friendly and welcoming, making me feel comfortable the moment I walked in. What really stood out to me was how thorough they were. The hygienist and dentist took their time and looked at everything closely--more so than any other dentist I've ever been to. They explained things clearly, answered all my questions, and made sure I understood every step of the process. Their knowledge and attention to detail gave me a lot of confidence in the care I was receiving. The facility itself is spotless, modern, and well-organized, which only adds to the overall great experience. You can tell everyone there truly cares about their patients and takes pride in their work. If you're looking for a dental office that combines professionalism, friendliness, and top-notch care, Surfside Smiles is the place to go!

I had an unexpected dental emergency when I broke my front tooth on a Friday afternoon and was…read morehonestly very anxious about what to do. I reached out to the office and Kathy Terrell, the Office Manager and Patient Coordinator, responded immediately. She arranged an appointment for first thing Monday morning and took the time during our text exchange to check on whether I was in pain and offered helpful suggestions to prevent further discomfort. What truly stood out was that on Monday morning--before the office even opened--Kathy texted again to confirm the last-minute appointment time worked for me. Her responsiveness, professionalism, and genuine concern were exceptional and incredibly reassuring during a stressful situation. When I arrived at the office, I was greeted warmly by the team. After I shared that I hadn't been to a dentist in years due to severe dental anxiety, Chettele Hoyle, the dental assistant, immediately focused on helping me feel calm and comfortable. She suggested bringing a headset so I could listen to music and shared several thoughtful techniques to help ease my nerves. Her compassion and attentiveness made a huge difference. From the moment Dr. Alexis Patel entered the room, her calm and reassuring demeanor immediately put me at ease. She carefully walked me through the procedure step-by-step so I knew exactly what to expect. Her bedside manner was outstanding--gentle, patient, and incredibly reassuring. This entire team turned what could have been a very stressful experience into one that felt supportive, professional, and genuinely caring. I am incredibly grateful to Kathy, Chettele, and Dr. Patel for the outstanding care they provided. If you are looking for a dental office that truly prioritizes patient comfort, responsiveness, and exceptional care, I cannot recommend them highly enough.