We had the best experience here!! My husband was rear ended on the freeway and we decided to go to Murrieta Auto Collision for repair and are so glad we did. We were going through the insurance of the responsible party and knew this process could take some time. From drop off to finish, it took them exactly 2 weeks! They also were able to get insurance to approve factory parts, which is what we wanted. I was impressed with this time frame and even more impressed with the communication and friendly nature of the staff. Laura called every single day that she said she would to update me. The work they did is clean and perfect! We couldn't be happier. They washed it and made it so beautiful and sparkly upon pickup. Thank you to everyone at Murrieta Auto Collision for fixing our BMW! read more

Fixed my sons Mazda very reasonable and awesome customer service, highly recommended, The ladies in the office all know their stuff. Work is top notch and professional. Veteran friendly!!! I will return and send all my beloved friends! read more

This place is top notch! They do extra to save me money. They are all good, honest people and so helpful. I had an issue with my car that no other place was really willing to fix. This is a place you can trust with your vehicle. read more

I paid a visit to the shop by looking at the reviews. The receptionists are extremely friendly and helpful even I adjusted the schedule several times. The technician Mike Diaz is extremely polite and knowledgeable to explain details in writing and verbal how they repair the damage mirror and possible damaging parts during operation and cost of each part cost. They are pretty honest to do the repairs. The final bill is only 55% of the initial estimates. In short. Do not go other body shops if you haven't tried their services. Amazing staff, thank you! read more

Murrieta Auto Collision - The repaired mirror looks like new one - Body Shops Near Me - Murrieta, California

Thank you Misty and Murrieta Auto Collision for the beautiful work you did on our Lexus. We are very happy and satisfied customers. read more

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I am so glad I found this place. I ended up going here because they were open on Saturdays and I needed an estimate. I must have come in two to three different times to get multiple estimates for my car. I felt like the people working here really did everything they could to keep the estimate low and shortening the amount it would take to get the car fixed. Plus, they were always professional and patient with me as I always seemed to have a dozen questions to ask, to which they would answer in a way that was easy for me to understand. The only minor issue I had was that I would be told that I would either be contacted or receive an estimate by a certain time or certain day, which didn't happen majority of the time, but hey, I understand they are busy. Plus, I would just call the next day and they would get the information sent or update me on the situation. They're always really good about answering phone calls. Most importantly, they did a phenomenal job fixing up my car. It looked like brand new (refer to pics). In addition, because my car had been in the shop for about 1-2 weeks, they offered a free polish/wax to be scheduled a month later. When I scheduled my appointment a month later for the polish/wax, I was told that it would take 3-4 hours, so I was surprised when I was notified that the job was done within an hour after I had dropped off my car to the shop. This is a trustworthy family owned business and I would highly recommend bringing your car here if you ever get into an accident (but hopefully, it doesn't come to that point). read more

Murrieta Auto Collision - Before - Body Shops Near Me - Murrieta, California

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Murrieta Auto Collision is the place to go. We highly recommend them! We have had multiple cars repaired here with great results. These guys have excellent workmanship and attention to detail. They are also quick and accommodating. What a great family owned business. Thank you Murrieta Auto Collision team! -Craig and Sara read more

This shop has the best customer service. They are honest and responsive and the work was done quickly and beautifully. I would not take my car anywhere else. Thank you so much, Misty and Vicky for all your help! read more

Brought my truck in after an interesting situation in which the passenger door was bent upwards. Vehicle was repaired to near perfect condition given the damage for way cheaper than I would have imagined within just a few hours. They even touched up the few spots of chipped paint at no extra cost. Highly recommend!! read more

The team did an amazing job with my vehicle and had it done on time. The car was freshly washed and detailed as well. The owner was so honest I had a slight overpayment of $159 I would've never known about. She called me a couple of days later and said, would you like to come for a refund or can we send you a check that was so honest and amazing and their attention to detail and work was so good. I would recommend their place to everyone for the quality of work and the integrity. read more

I brought my car in for an estimate and ended up leaving with it fixed the same day! The staff was very friendly and took their time to explain everything to me. The mechanics had a lot of experience and fixed the issue with no trouble. I felt very well taken care of and did not have to worry about being taken advantage of, which is an issue I have faced at other mechanics. The service was quick and the estimate took about maybe 5 to 10 minutes. I will be recommending Murrieta Auto Collision to anyone in need of repairs! read more

Had a minor fender bender..Great customer service, reasonable pricing and well qualified staff. They are a family owned business which is cool, I would recommend them. read more

Nothing but WONDERFUL things I could say about our experience at Murrieta Auto Collision. Top notch customer service! We have previously been here and we will continue to come back if ever needed be. Thank you Misty and Laura for going out of your way to make things happen. read more

This is a great family owned business..everyone I spoke with were super helpful and friendly. They were able to get us in fast and on a Saturday. They are honest, reliable and just overall a wonderful company! I'm really happy we found them because we now have a go to collision shop for the future! Thank you Chuck, Misty and Martin for all your help..you guys are awesome! read more

Our nearly new Toyota Tacoma was hit in the Lowe's Parking Lot while I was in the store - the right rear bumper was badly damaged. I'm not sure what was worse - the damage itself or that the driver of the other vehicle chose to leave the scene without any attempt to find me or leave a note. The one positive in the situation was our experience with Murrieta Auto Collision. The bottom line is the workmanship and repairs. We picked the truck up yesterday and it's perfect. It looks beautiful! Every other part of our experience was equally positive. Highly attentive and professional staff. I received an estimate within 20 minutes of my taking the vehicle in. The total cost was very reasonable. We're very grateful to Murrieta Auto Collision, and highly recommend them to any potential customer. read more

Great place to get your car fixed. I dealt with Misty and she is fantastic to work with. My car looks better than new. They even washed it and cleaned it inside out and polished my headlights as a courtesy. That's what you call. Great customer service. Highly recommend. Thank you Misty for your awesome work. read more

Excellent service!! hands down can't say enough about murrieta auto collision Victoria was great working with me from first estimate to getting my limo van to me on time repaired a great family run business, they even did a detail full buff and detail on a large van . Thanks Victoria for on time Repair read more

Murrieta Auto Collision - Looks brand new ! - Body Shops Near Me - Murrieta, California

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I just wanted to thank Laura and the entire team for completely changing my experience with getting my car repaired. It started out at another horrible shop that wanted to paint half my old bumper, get me a used headlight, a used fender, and also paint half my door. What Laura did was work with me and my insurance, along with using the old shops estimate, she found things quoted unnecessarily and helped use that quote to get me a new bumper, a new headlight, a new fender, and everything else directly from BMW or a supplier. This went from being a nightmare and a literal half ass job from the previous shop to making my car look better than pre-accident condition and I wanted to share. Thanks again read more

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I am so glad we decided to take our car to get repaired here! i found them through yelp and they lived up to all the positive reviews! They did an a amazing job with our camry. I was updated weekly by Laura which I really appreciated. They dealt with our insurance and made the process so smooth. I would definitely recommend murrieta auto collision! read more

Once again Murrieta Auto Collision came to my rescue to fix my little red Hyundai because I was stupid and backed into a post.‍ Misty and the crew got my car in right away, gave me a fair estimate and her fixed up in just a couple of days! As usual, an excellent job! I would not take my cars anywhere else for body work ( hopefully not too often!) Thanks to Misty, Laura and everyone that helped me out! read more

I could not be more happy with the staff and excellent customer service I received at Murrieta Auto Collison. I had an issue with the front bumper on my Lexus RX350 which needed immediate attention. I was able to text photos to Vicki and then met with Misty to take a look at the car. They truly value their customers and the bumper was fixed the same day at virtually no cost to me. If you are looking for an honest and straightforward approach to having your vehicle serviced you have found the right place to do so. I will sending friends and family ...thank you.. read more

Although MAC was not my first choice for getting my car repaired after completely turned off by a competitor, I'm glad I made the switch. I switched after going to the first shop on the list given to me by my insurance company. They barely answered the phone, the lot was clogged with cars, the guy who estimated the damage (nice guy) left out the biggest damage to the vehicle on the estimate. Thank God for MAC! A human being answered on the second ring. She was courteous and professional. Knew exactly what to do to get me switched. No sooner than I dropped of the car (before finishing the coffee they provided), a rental was waiting for me. MAC went the extra mile to get me factory parts. They updated me several times on the progress of the repair, and the car looked immaculate when I finally picked it up -- better than it looked before the accident. I highly recommend MAC! read more

reliable honest work done by a family owned company. hard to find that these days ...

I got on Yelp just to write this review. This place is amazing. I knew I was checking my truck into a good place when the rep told me they were swamped with business! I brought my precious in after someone hit and ran in early July. Trever in particular was extremely helpful in keeping me updated on my baby - and the entire crew was totally respectful of some pre-existing issues that I was adamant about fixing by myself because I like working on my truck . All in all, my truck is back up and running like a champ, with a beautiful front end! Even got a free detail (although admittedly a '96 Chevy's interior can only be SO clean lol) and a lifetime warranty on all the work done. Cannot thank these people enough. read more

Murrieta Auto Collision - Body Shops Near Me - Murrieta, California

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Murrieta Auto collision did magnificent paint job on my spoiler. Well done is better than well said read more

Murrieta Auto Collision - Quality is not an act, it is a habit. #1 collision center. Very satisfied of the paint job. Highly recommended this collision center - Body Shops Near Me - Murrieta, California

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I really appreciate. The service I received from this Auto Collision business did things that my insurance was supposed do you already have done I greatly appreciate how they went above and beyond what they needed to do I don't know read more

Murrieta Auto Collision - They made my car look like nothing ever happened - Body Shops Near Me - Murrieta, California

I cannot recommend Murrieta Auto Collison enough. In the last 2 years I have had to use them on 4 different occasions. All 4 times people have hit me. I have brought them my Chevy Colorado to most recently my 2022 Ford F250. The quality or workmanship and attention to detail is unsurpassed. Misty stayed in constant contact with me and gave me regular updates of what was happening with my truck. They worked with my insurance to be sure that I only got OEM products back on my vehicles. My F250 is less than a year old and the color match and clear coat finish look factory. They have always gone above and beyond and give that personal touch. I recommend all my customers to use them as well. I have probably recommended over 100 customers to them and they have all had outstanding experiences. If you're in that unfortunate position where you need a body shop, look no further. They will take care of you and give you great experience. They will take what can be a stressful situation and make it a breeze and easy to handle. Thanks so much to the Misty, Herman and the team at Murrieta Auto Collison! read more

Our car was hit from behind in stop and go traffic on a major freeway. The damage was significant but not enough to not repair it. I read all the reviews and decided (First time accident) to take the vehicle to Murrieta Auto Collison. Started with Misty on the phone and in person taking the car. She was so friendly and compasionate. Felt like the right place. Then I met Laura. Laura was amazing. Trying to get auto parts in these days is a challenge and our Toyota needed parts that were unavaliable. We waited 31/2 months for our car. A nightmare...except we had Laura on our car case. She kept us informed each weak and gave us options as we went. Picked up our car and it looked awesome. All the work was top-notch. We would recommend this business to anyone needing their services. They have 5-Star reviews, because you get 5-star service. Thank you Murrieta Auto Collision!! read more

I found Murrieta Auto Collision on yelp and seen that they had five stars for all their reviews. So I decide to to take my Jeep Grand Cherokee there to get a estimate for a bent bracket that stopped my windshield-wipers from working. I was a bit worried about what the cost would be to fix the problem because the dealer told me I would have to replace the whole bracket that holds the wiper motor. Not only did they fix my wiper issue but they showed me exactly what was causing the issue and what they did to fix the problem. This is a family owned business with integrity. After all said and done I asked for the bill and I was told don't worry about it. I told them no you fixed the problem. They insisted just recommend your family and friends. Wow! I most definitely will. Also, my 21 month old son had fun playing with the kid toys in the office. God Bless you guys. read more

They did an amazing job on my vehicle ! Laura was very kind helped me understand the insurance process since it was my first time . She was great at keeping me updated and not to hesitate with any questions. My car now looks brand new again and I couldn't be anymore grateful ! Thank you Murrieta Auto Collision! read more

Great friendly staff. Surprisingly expensive and on the spot service. We came in for an estimate and they took it back and did the repairs while we waited. read more

I hadn't had to have auto repairs in years. Took my car here and working with Laura was a breeze. She worked well with the guys insurance company that I found to be difficult. The whole process from start to finish very painless. My vehicle looked just like brand new very happy I chose them for repairs. read more

Misty, Laura and the staff have taken great care of our vehicle and made the process so seamless. They are very communicative with updated news and have answered any and all questions we've had. We will not go anywhere else! Great family owned business. read more

I wish I had pictures for comparison... I originally took my 2018 3500HD truck to Service King. Before the collision damage, my truck was in excellent condition. They did a terrible job repairing it, from the paint that looked like orange peel, to masking and painting around trims and door handles instead of removing, to paint drips, to adding dents and scratches that weren't there before, to forgetting to reconnect cameras, to, to, to,... the list is too long. After giving Service King 5 opportunities to make it right over the course of several months and it getting worse and worse every time, I took it to Murrieta Auto Collision. All the staff I dealt with there was very friendly, eager to help, provided ample explanation regarding work that needed to be done, how long it would take, etc... and answer my questions. I received updates twice a week, every week my truck was there. The work they did was impeccable and in the exact time-frame they gave me. The paint now looks as good as it did from the factory, even though Misty warned me that it was practically impossible to do, even with the best state of the art booth and equipment. I researched it and found that it is correct. The method used to paint a vehicle at the factory cannot be duplicated in a repair shop. The dents were all repaired, and they washed and cleaned my truck. They worked with my insurance company and everything went as well as it can. Not only will I take my vehicles to this shop again if I ever need repair, I also will highly recommend this shop for repair to friends, family, and anyone else looking for an outstanding collision repair shop. read more

Car mirror was broken and they put together an estimate-very fair to replace. I was worried the cap wouldn't be salvaged, but they made it happen. Fast service and friendly people. Such a rare find-highly recommended! read more

This shop is incredible. Second time we've been here and unbelievable service and affordability. The staff are very nice. Great job.

I brought in my Ford Explorer for side mirror replacement estimate. my Side mirror is pretty pricey. The young lady in the front desk was very helpful and called Joshua who checked the damage. Joshua gave me a quote and explained in detail the process. I went ahead and brought my car the next day and expecting it to finish in a couple of days. Surprisingly Joshua manage to get it done the same day, and at a lesser cost as he re-use some parts that are still usable to save time and money. My new side mirror assembly looks perfect and fully functional. This place is great! Joshua was great, young lady in front desk is great sorry forgot the name. Highly recommended...!!! read more

Late review but wanted to make sure I did one. 2011 Jeep Liberty, For context I had been rear-ended and dealing with a non insured person and dealing with my insurance. It had been months before a shop would look at my car. So finally approved, I came here already frustrated with no expectations of work. The ladies in the front office were very professional and communication was huge throughout this process. The estimated time to recieve my vehicle surpassed my expectation and got my car back 1 day before. I was unable to pick up my car during business hours and they accommodated my request to pick it up after hours. When I got to my car that evening my car looked 100 times better than when I dropped it off. What I mean by that is they cleaned & detailed the inside as well as the outside. Organized my belongings in zip lock bags as well as my kids things. The repaired area looked as if there was no accident. They were great and really turned my situation into a great one. Thank you for the wonderful experience! read more

This family run business is awesome. They knew how to deal with my auto insurance to make sure everything that needed repairing was covered within my insurance limits and consent. They also repaired minor scratches at no cost; gave my car a detailed cleaning inside and out; and gave me a coupon for a another, free, detailed cleaning. Big, two thumbs up!! (P.S. If you have a window replaced in a Lexus RX 350, please contact a Lexus dealer regarding how to reset auto-window controls via the car's computer and using the window controls. It's easy! There is no need to remove a panel and replace a "switch" for $500. I discovered this online.) read more

Misty has worked on a few of our cars! They are prompt and spot on with estimates and communication. We are very pleased with the attention to detail and the lasting results.. Thank you! read more