4 stars and a FTR?…read more this is not a sam ash or guitar center, but a mom and pop local music store. they do lessons, sell on consignment and quiet frankly, will likely receive my consumer dollar for my quest to find a luthier. I spoke with ruth, i think the owner, very nice and down to earth. i cant testify for the lesson quality, but on the surface they certainly know their stuff, so likely they are going to meet your musical needs. sounds good?

We needed service and it was easy to make an appointment. The serviceman was delightful and…read morepolite. We need a new motherboard which he then ordered. We enjoyed our purchasing experience with this company and so far would recommend the service, too.

Mannys in Canton redeemed themselves. Two servicemen came out a week ago with a new transformer and…read morefixed the problem. THANK YOU Jim Bertier for caring about your customers. We really appreciate you. Because of you, it's restored our faith in Manny's in Canton Ct.

Called for service on dishwasher on a Friday Morning as of today Monday Evening no call from them…read more Evidently they don't need my business.. Will try to find a more reliable contractor.

Rohan Thomas gets 5 stars for his prompt and professional service call yesterday to repair an…read more11-year-old oven. He arrived at our home within 2-1/2 hours of my morning distress call, diagnosed the problem quickly, and was able to replace the broken part from the inventory of parts in his van. In and out, hardly any appliance down-time. Service call + parts and labor was very affordable--particularly when I was half-expecting that I'd have to buy a replacement gas range at at least 10 times the cost. Very impressive. Highly recommended.

Never had a problem shopping here, pretty much everything you're looking for, limited on some…read morethings, but an abundance of wind instruments. Good store especially for the young, aspiring musician.

Hey guys! Thanks for being there! I love this little store. Nice folks, good selection and great…read moreprices. I recommend highly! Thanks!

My husband bought a guitar that was still under warranty. He was new to guitar playing at the time…read moreand it was really hard to play his Takamine. Finally, we called KMC Music, who is the U.S. distributor for this. Upon taking the Takamine to the AZ Authorized Service Center, we discovered the guitar was incorrectly manufactured. They said to ship the guitar back to them and they will replace it. However, we would have to pay for shipping. Shipping a guitar across the country is pretty costly and we refused to pay for shipping. With the negotiations with KMC, they finally agreed to pay for the shipping. To help control the shipping, they sent us a shipping label via snail mail. In today's modern technology, this was a bit backwards, but we were patient and let KMC choose how to ship us the label. Email would have been more effective as other companies do. We got the guitar boxed up and shipped it back to KMC on their shipping label. It took about 3 months to get the replacement guitar and a number of follow up phone calls, but at the end of it, we got a new correctly manufactured Takamine that works well. This was in August. About 7 months later, it needed some adjustment because of vibration sound from a couple of the strings. We took it to the local Authorized Takamine Service Center and they fixed it at no charge to us. It was under warranty. Though when we went through the process last summer of 2013 and it was a bear, Takamine/KMC wanted to make sure we were happy and we are despite the hand holding we had to do through all this. I would like to add that the many, many phone calls I made, sometimes it was frustrating to talk with the KMC people, but the one thing was they always still treated me with professionalism and courtesy, even if I was upset. This is really important when dealing with an unhappy customer. Even when I wrote something negative on their FB page, whomever managed the page was extremely polite, courteous with me and helped me better address my issues. They took the high road and did overall provide decent customer service. I'm not going to say customer service is excellent, but it was decent. We will one day purchase another guitar from Takamine because they made right on their warranty and they stood behind their product. Not once did they ever bash me, and we were treated with respect the whole time, even if they were not happy with having to pay for shipping, which for the guitar was well over $100. In the end, we will most likely purchase a guitar that is in the range of over $2K+. I think one of the marks of great customer service is being able to handle irate customers and do such a great job that you turn them to do more business with you because you have made them happy. Thank you, KMC Music.

A good selection despite their size, and very helpful staff. The prices are generally pretty good,…read moreand you can usually find what you need.

They have everything and know everything! I could stop there. So helpful, and easy to get help…read moreunlike the big box stores (especially Lowe's- HD slightly better). Quick in and out and I'm NEVER disappointed when I shop here. I get better service and a better experience PLUS I am supporting a local business. Love Petersen's and have been loyal for years, just late with this review . I'd give 6 Stars if I could!!!!

Had alignment issue with new grip added to my putter. Staff was rude while discussing it. They…read morewere also over a week late putting new grips on my other clubs. Tried giving them a shot but should have gone to Golfers Warehouse where they know what they're doing. Very disappointed.

Staff very helpful Excellent selection of the brooks shoes I…read morewas looking for. Location excellent Prices ok and in alignment with other stores but not much cheaper Leaving positive review due to the quality service received

Kyle was awesome and super helpful - I highly recommend using Sherwin over other companies!read more

The store was slow when we entered. Employee greeted us right away and asked if we needed…read moreassistance. Once we chose a color, he explained the various paint quality options and their differences. He made practical recommendations based on the project we were doing, not just trying to see the top of the line products. He even suggested a particular tape that saved us $4. Will definitely be back for our next projects.