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    My Aspiration Spa

    5.0 (1 review)
    Closed • Closed

    Services - My Aspiration Spa

    Nonsurgical body sculpting

    Laser hair removal

    My Aspiration Spa Photos

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    3 months ago

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    SEV Laser

    SEV Laser

    3.8(264 reviews)
    1.2 mi
    •$$
    Available by appointment
    Certified professionals

    This is my third laser hair removal appointment and every visit has been amazing. Desire at the…read morefront desk was very informative about all the treatments. The nurses have been very friendly and helpful. My treated areas are feeling so nice I can't wait to do other areas. Thank you SEV

    I rarely leave a terrible review, but unfortunately, this experience was extremely disappointing,…read moreand I hope no one else has to experience the same thing. If I were rating the laser technicians alone, I would give them a 5/5. They were wonderful. Unfortunately, my experience with the front desk and management was very different. For those who are accustomed to the customer service at European Wax, I want to point out that the level of customer service here was not comparable. My concerns were primarily with communication, professionalism, and how my packages and account were handled. I saw that the front desk staff had placed not so nice notes on my file. I was also told that these notes could not be removed, which left me uncomfortable knowing that future staff would see them. When I brought my concerns to management, she acknowledged that customer service from the front desk has been a struggle, but I believe management also needs to take responsibility for properly training and supervising staff. When I asked to review the packages I had purchased, the front desk employee told me that I would need to remember a conversation from a year ago because she was also confused about what packages I had. When escalated to Management, she told me she was unclear about the "sales tactic" that had been used when some of my packages were sold to me and therefore could not provide much insight. That was very concerning to me. How can management not be aware of how packages and services are being presented and sold to customers? And when a customer questions something, they should not feel insulted or uncomfortable for doing so. Fortunately, I had a witness with me who was also dealing with her own issues during the visit. She witnessed how I was treated and the interaction that took place. Another major concern is how customers are informed--or not informed--when they run out of services in their package. I was told that it is entirely the customer's responsibility to keep track of when their package runs out. I understand that customers have some responsibility, but I believe better communication and customer service would go a long way. While I was there, another customer was informed only after her appointment and service that she had run out of her package and now owed money for the service. She was clearly caught off guard and became extremely upset. I felt terrible for her because she had not expected an additional charge, and she had been allowed to make the appointment and receive the service without being informed beforehand. Overall, I am extremely disappointed. The laser technicians deserve recognition for the quality of their work, but the front desk experience, communication, package management, and the way customer concerns were handled left me feeling uncomfortable and disrespected. I hope management takes this feedback seriously and focuses on better training, communication, and customer service so future clients do not have to go through a similar experience.

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    Inspired Med Spa

    Inspired Med Spa

    4.3(55 reviews)
    1.1 mi
    •$$

    They truly are the best! Clean office! Easy to make appointments! Rosa is so sweet and…read moreknowledgeable!

    My reivew is always hones to help other girls find good places…read more about Inspired Med Spa is based on my personal experience : the service I got was " Dermaplaning Facial" it was with ROSA. I was seeing on time. Ana is so nice and accomodating, I had so many questions via Text and she was always polite and super understanding. The place is nice and clean, and the Facial room is as expected, Very clean and professional About ROSA and my facial: She is the best ! , she takes her time to explain wha she is doign to your face which is nice, also as she works on your face she tells you things you can do to improve and good tips for your skin. Rosa takes her time to make you feel comfortable and she is very delicate handling your face. My face feels nice and clean, big difference and is glowing i can see the difference of havin a good facial and skin routine. They also have some good skin products and I like the tinted sun screen lotion. I dont have to wear foundation witht his one looks nice and natural * Prices for the service after doing research are very good no complains * place is super nice and clean , very professional service *Ana and ROSA are amazing * they see you on time * they make you feel welcome . I totally recommend this place for Facials which professionals, I have not done any other services only Facial and that I can tell you 100% a good place to visit.

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    Inspired Med Spa - THIS IS SO GREAT TINTED SUN SCREEN AND KEEPS YOUR SKIN LOOKING GOOD

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    THIS IS SO GREAT TINTED SUN SCREEN AND KEEPS YOUR SKIN LOOKING GOOD

    My Aspiration Spa - medicalspa - Updated September 2026

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