Mario was great! No pressure sales, just as advertised. Very forthcoming about the vehicles he had…read morefor sale and very accommodating. His willingness to work with me in making my auto purchase went beyond what most dealers would do. I really appreciate his patience. It's been 1 month now, since my purchase and I'm totally satisfied with the vehicle. Burbank is a long drive for me, but I'd make another trip for the customer service and the vehicle quality. Thank You Mario and Jose!! Yvonne O.

Straight up honest broker! It was a pleasure doing business with this car dealer. They were men of…read moretheir word and treated me like a valued customer. I wouldn't hesitate to buy another used car from them. Thanks Jose I love my truck

While searching for a car, I decided to call CarMax Burbank. Little did I know I was about to speak…read morewith one of the warmest and happiest people I've ever encountered. Her name is Geysa. We've never met, and I don't know her personally, but from the moment she answered the phone, I could genuinely feel her kindness, positivity, and welcoming spirit. She made me feel valued as a customer before I even stepped foot in the dealership. I'm scheduled to come in on Tuesday, August 4, to purchase a vehicle, and thanks to Geysa, I'm truly looking forward to the experience. I don't know every CarMax location, but if Geysa is a reflection of the customer service at CarMax Burbank, then they've set the bar incredibly high--not just for other CarMax locations, but for dealerships throughout the Los Angeles area. Geysa's energy, professionalism, and genuine warmth immediately made me feel welcome. She turned a simple phone call into an experience I'll remember, and that's something special. Thank you, Geysa, for making such a positive first impression. I can't wait to meet you in person!

Took a medium sized suv for a possible appraisal, it had less than 30k miles and was in great…read morecondition. Saleswoman sits down with me at appraisal and says they offering like $4k because they found "metal deposits" in the oil pan. I said, "You removed the oil pan and sifted through the oil?" She goes, well it might have been on the dipstick. Huh?? She basically starts pressuring me to take the deal because it's pretty good and the car will need a new engine soon. No thanks lady. Took it to a mechanic who changed the oil and said there was nothing wrong with the engine. Frickin swindlers.

I recently worked with Tiger Hakopian at IMX for my Toyota Sienna. I've been working with Tiger for…read moreover 12 years, and he's always been honest, reliable, and very responsive. He explains everything upfront, so there are no surprises later. Unfortunately, when I tried to sell my 2023 vehicle, I didn't get a great deal, checked four different places and ended up getting the lowest offer. That said, I'll still continue working with Tiger and highly recommend him for his professionalism and transparency.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

Thank you so much Harry & Valerie for your help, and valuable information about my car. Please hit…read morethem up if you guys have any questions about your vehicle.

This establishment bought the car from me. They paid more than Carmax, they were professional, and…read moreI didn't have to wait a long line like I did at CaMax. This is definitely the place to take your card to have it appraised if you want to sell it! They are honest and professional!

JAY!!!!! Wow what a wonderful human being and just an all over great guy from start to end. Iive…read morebeen dealing with some serious depression since my car accident but JAY's customer service and patients with me really cheered me up. JAY and STELLAR AUTO will be the only place I will be buying a car and recommending family/friends to see him when interested in purchasing a vehicle. The processes was so smooth. A couple hiccups along the way but that was on my end but JAY had it all resolved and always seemed to know the answer making the car buying purchase so fun and professional. Also want to give a little shoutout to VLAD. He was very polite as well. Thank you JAY and stellar auto for making me a long life customer

absolute worst car buying experience I've ever had. I called the dealership informed them that I…read morewas a former salesman the salesman that answered the phone then told me I don't give a fuck and continue to curse me out during the sales call. It took us being on the phone for 10 minutes for me to calm him down enough for him to even give me a price on the and this is only after I asked him to take off $500. He told me I was stupid and that I didn't know the business wouldn't ever recommend somebody buy a car here.

Good service- nice pipeline to deal with. Best deals around…read more I do recommend this place

Victor and his wife were so kind and made the whole process so easy. It is an obvious family run…read morebusiness and they make you feel very taken care of. I just sold a car there and was out of there with a check in 30 minutes. Much better than Carmax wait times. Thank you so much!

I've purchased a fair number of vehicles, spanning private sellers to big-name franchise…read moredealerships. I've never had an easier, low-stress auto purchase. Vehicle was better than advertised at a fair price. The team here has built a great, customer-focused auto business, and the process was simple, straightforward, and stress-free from beginning to end. Darya was responsive via text and answered all my questions quickly prior to seeing the vehicle. Was even friendlier and more genuine in person, and made the transaction easy. Chris was knowledgeable on the test drive, running through the pros and cons of the vehicle honestly and accurately. Michael was enthusiastic about the vehicle, offering tips, tricks and advice about possible future mods or maintenance items. All in all, 10/10, highly recommend. I only wish they were located nearer to me in Colorado. I wouldn't hesitate to purchase with them again!

I bought a 2004 Lexus GX470 from here today and worked with Mike and Darya. My experience was…read moreexcellent, and honestly the complete opposite of what you might expect if you only read the one-star reviews. This is not a traditional "walk-in, browse the lot, take a random test drive" dealership. They operate by appointment only, and their process--including pricing philosophy--is explained clearly on their website. I took the time to read it beforehand, and everything that happened aligned exactly with what they describe. Their vehicles are extremely aggressively priced, and they are also very transparent about condition. Darya was incredibly responsive from the start and sent detailed photos and videos, including close-ups of cosmetic flaws and imperfections. I was flying down from Northern California, so having all of that information upfront mattered--and there were zero surprises. My flight was delayed by about two hours. Since they run by appointment, I contacted them to adjust my arrival time and they were very accommodating. When I arrived, the GX470 was pulled out and ready, and both Mike and Darya took the time to answer every question I had, didn't rush anything, and were honestly funny as hell. On top of that, they have some genuinely amazing stories, which made the experience feel personal instead of transactional. They also have one of the most impressive collections of vehicles I've seen in one place. The purchase process itself was straightforward and smooth. From what I can tell, many of the negative reviews stem from people who either didn't read how this business operates, didn't like that model, or expected a conventional dealership experience. That's not what this place is--and they're very clear about it. I'm extremely happy with the vehicle and would absolutely buy from them again.

It was the worse . At bought a car and they were gonna finance find out that it was $38 a…read moregallon for some weird gas they had. Also, they sold had no drivers license and he had no insurance and they let him drive it off the lot when I found out about the problems that were going on with it. I literally and told them they needed to take the car back. In order to take the car they made us buy another car. It's been a year with them arguing over getting it registered and they are part owner of the car even though we paid in cash. So for anyone that's thinking about buying a car from them don't do it nothing but problems and they are scandalous they give you all the wrong reports on accidents in this and that. So my word to you guys would be a stay away from these crooks. I now have to take court get the involved already got DMV involved for their lies and their shady behavior.

WARNING!! SCAMMERS!! I bought a Maserati unseen that was…read moreoffered by the owner after I had previously purchased another car. Suddenly, the car had to be picked up from Copart, but after I made the payment, this company never paid Copart for the vehicle. As a result, I've sent a transporter to Copart several times -- in vain. I've called multiple times (on three different numbers), sent emails, but no one answers or calls back. Now, six weeks later, there has been ZERO contact! Even after warning them that I would inform the police, there was still no response. People, stay away from this company -- they are 100% scammers! They may seem friendly, but all they want is to take your money as quickly as possible. Be careful!

Great car buying experience! The team was friendly, professional, and helpful throughout the entire…read moreprocess. They made everything easy and stress-free, and I love my new car. I highly recommend Auto works to anyone looking for a vehicle. Moty was extremely helpful and went above and beyond to me are every need and make sure that we left with the cars we wanted thanks Moty!

Moty is an absolutely amazing person. Was extremely helpful and considerate to every bit of my…read moreneeds and hesitations and concerns when it came to the entire process of getting me into the right car. He went above and beyond and this by far has been the most enjoyable experience I have had when it comes to purchasing a car. I would recommend checking this place out! Thank you so much for all your help and continued support throughout the entire process.

Excellent service from start to finish. The broker was professional, transparent, and found me a…read moregreat deal quickly. Highly recommend for a smooth, stress-free car buying experience.

From the owner: Auto Brokerage specializing in all makes and models with the best prices in the stateread more