Josh provided fair pricing, and provided excellent service. My shower looks new again. Josh also…read moreprovided great tips on products to maintain appearance.

We are 100% satisfied with the re-grouting and cleaning Josh did in our walk-in shower. It looks…read morebrand new! Communication and response time was great and his price was reasonable. Josh arrived on time and put in a full day to complete the job as promised. We have another bathroom that needs a little work and will definitely hire Josh again.

I was considering replacing the tile in my small condo bathroom until I learned that there were…read morecompanies cleaning the tile and resealing it. I did an online search and The Grout Medic was one of the first companies that came up so I gave them a call and scheduled an appointment. My tile in the shower was an absolute mess. Dirty and dingy. By the time they were done, it was like a whole new shower. I couldn't believe how good it looked! Like brand new! The floor was also cleaned and one horrible stain was almost completely removed. The work lasted most of the day and the person they sent out cleaned up after themselves. I was very happy with the communication and the whole process. I plan on using them again to clean the tile in a couple of years.

I hired the grout medic to remove some tile off of a balcony and they did a great job. Tony, who…read moreperformed the work, was very friendly and efficient and got my patio all cleared off which was not a small task. Michael, who came out to write the quote, could not have been nicer. Everyone I talked to on the phone for scheduling was also top notch. In addition, they gave me a very fair price. I received quotes from 4 different contractors in the city and the grout medic charged half of what some others wanted.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

Shower, tub area and floor needed cleaning ,sealing, regrout and caulking…read more All areas now look like new.Colors matched . Everything was done to perfection and cleaned up. I highly recommend these guys.

Mike caulked both of my tubs and one toilet. Very nice,…read moreefficient, cleaned up thoroughly. Caulking looks great. He matched colors accurately. Definitely use this company!

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Update: The team followed up with us after the service and adjusted the price based on the work…read moredone. We appreciated the customer service and response. The scope of work was poorly assessed from the start. A FaceTime call was used to provide the initial quote-- an approach I would not recommend for this type of work. Once on-site, it became clear that not all of the quoted services were necessary, yet Sir Grout refused to adjust the price, insisting we were bound to the original agreement regardless. Most reputable companies would reassess the work order upon arrival and charge fairly for what was actually completed. We ended up paying for work we did not need. Disappointing experience, and I will not be using Sir Grout again or recommending them.

They know their stuff Professional, neat…read more Job well done. If you have tile, marble or granite they can make it look like new. We had a pickle juice jar break and it etched the finish off They made it look like new.

I have marble floor tile in my kitchen and bathroom that I wanted cleaned with the grout restored…read more I called CSI after reading so many 5-star reviews. When the estimator came to check out the job, he was very friendly and professional. I asked if they could also clean the mold in the bath grout (glass tile); he said yes so I asked him to add this to the proposal. I discussed the proposal in detail over the phone and scheduled the job. The marble was cleaned and polished but some of the dirt in the cracks did not come off. My biggest disappointment, though, was that the mold in the grout between the bath shower tiles did not come off completely. When I asked why the black spots didn't come out, the reasoning that was given to me was that the mold is too deeply embedded in the grout. I asked whether the solution used contained bleach, and the answer was no, that bleach can cause damage to tiles, and the solution used (created by their own chemist) doesn't contain bleach for this reason. So I sprayed my own tile with bleach. The first picture shows before and after. On the left is the grout cleaned by CSI, and the picture on the right is 5 minutes after spraying with bleach. I expected the tile to look like the picture on the right when I asked CSI to include this in their quote (I paid $375 for this part of the work, when $5 bottle of bleach did the work). The second picture is the marble floors in the kitchen, finished product. Cleaned and polished, though still some dirt can be seen. Overall I liked the company and their customer service. I gave them feedback and they were receptive to improving their work.