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    My Energy Security

    4.3 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    Skyline Security

    Skyline Security

    2.0
    (299 reviews)

    I am expressing my disappointment with the service I received from your salesman, Eric, following…read moremy purchase of a Skyline Security system and the addition of cameras to my package (July 16, 2026). What should have been a positive experience has instead become extremely frustrating and disappointing. As a senior woman who made a significant purchase and trusted Skyline Security to provide dependable service, I expected professional communication, follow-through, and respect throughout the installation and scheduling process. Unfortunately, Eric's handling of my account has been unacceptable. I have experienced repeated problems involving appointments, parts, technician scheduling, and follow-up. His attitude has often come across as matter-of-fact and dismissive, rather than helpful or concerned about resolving the issues Falty sensor, doorbell camera needing adjustment, system continued to go off without warning disturbing not only myself but the neighborhood) (which had only been 2-weeks). Most concerning, after the sale was completed, he stopped responding appropriately to my phone calls and text messages. It is extremely frustrating to feel that once the system and additional cameras were purchased, the level of attention and customer service changed. I understand that scheduling technicians and obtaining parts can sometimes take time. However, customers should not have to repeatedly call and text simply to receive basic communication about the status of their service. If there is a delay or scheduling problem, I expect someone to communicate that clearly and provide reasonable follow-up. I am particularly disappointed because I chose to purchase additional equipment from Skyline Security based on the expectation that I would receive reliable service and support. Instead, I have been left feeling ignored and taken for granted after making the purchase. I am asking Skyline Security management to review this situation, including Eric's handling of my account, the problems with appointments and technician scheduling, the status of any outstanding parts or camera installation, and the lack of response to my calls and messages. I would appreciate having a management representative contact me directly to provide a clear plan for any concerns that I may have and who to contact in the future. The remaining work was finally completed 8/12/2026 with the help of my daughter contacting skyline's customer service dept. directly. I hope Skyline Security takes this complaint seriously and recognizes that good customer service should continue after the sale--not end once the customer has paid. I look forward to a prompt response and a satisfactory resolution.

    This company was horrible to deal with, and I could never get anybody to fix my cameras correctly…read more I ended up having it for 36 months but so my place after two years, but they would not let me out of the contract and I had to pay the full year with a new owner. Never get Brinks. The Brinks company will make you pay for an alarm system, even though you don't own the property if you've sold it within the time that you bought the security system. Horrible, horrible horrible company. Never got it right could not get the cameras functioning, right? Was not able to get it on my phone correctly. The reaction time is poor.

    Security Camera Installation - Digital Eyez

    Security Camera Installation - Digital Eyez

    3.9
    (7 reviews)

    This is an updated review for Frank Barajas Electrical aka Security Camera Installation - Digital…read moreEyez. Frank Barajas warrantied the previously reviewed work on 4/14/2020 for up to 5 years. About a week and a half after the repair made by Frank Barajas Electrical and his "master electrician" aka his father, the same kitchen breaker started tripping again. I contacted Frank and arranged to have him come back to reinspect their work. He agreed to come by the evening of 4/28/2020. Before the agreed upon time, Frank indicated that he was feeling sick. He said his business partner (his father) might be able to come by instead. That was the last I heard from him. I attempted to contact Frank four other times and there was no response. Meanwhile, I have had to run an extension cord to run our refrigerator affected by the tripping breaker. I arranged for another electrician to inspect the problem on 5/5/2020 and to say I was surprised is an understatement. The new electrician found two major problems: 1) a major leak with flooding beneath the kitchen sink and 2) a burned out section of wiring complete with wire on wire contact which was the cause of the tripping breaker. Frank Barajas and company claimed to crawl under the house to inspect the wiring. They never reported the major water leak nor did they report the burned out section of the wiring. There was no way this could have been missed. The burned out section of the wiring could have caused a fire and endangered our lives. I believe Frank Barajas and company were negligent. Frank Barajas seemed like an upstanding person, but I was mistaken. He was negligent and took advantage of the situation. He and his father convinced us to replace several outlets because they said that was causing the breaker to trip. According to the new electrician, the cause of the tripping was the short from the burned out section of the wiring which would have cost us 50% less that what Frank charged us. I attached pictures and video (if allowed) so you can see for yourself. I would never hire Frank and his father, nor would I ever recommend them to anyone.

    Frank is great. He was super helpful and knows his stuff. Had a burglary a while back and decided…read moreto look around for a security system while not knowing much and struggled deciding. Thank you Frank for the great service!

    My Energy Security - solarinstallation - Updated August 2026

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