I had a really lovely 90 minute massage with the 10-minute stretch add on. Highly recommend their services. People were very friendly and kind. My only complaint was the music, which was a kind of odd piano choice that cut in and out. At times it sounded like the soundtrack for a suspenseful movie sequence. How about just some nice Hermanoz Guitierrez on loop? But still a 5-star place for the reasonable price and convenient location. read more

Had an amazing massage with Neidy. So relaxing and hit all the right spots. Can't wait for another one.

If you want a deep tissue massage, look no further! I came here with a friend and booked the day of! The prices were super reasonable online and you can book online and pay/tip ahead! We arrived late but that didn't seem to be an issue. We were taken to our rooms and quickly got ready for our massages. The rooms were clean and I liked that the masseuse was quiet most of the time. During the massage she offered a lot of pressure and asked if it was okay. The pressure hurt so good! She really worked on my shoulders/upper back where I hold most of my tension. They do let you tip on your card if you want or bring cash. The masseuse did upsell a deep tissue to my friend so keep that in mind during the massage. I would definitely come back! Next time I will try the Swedish massage and see how that feels! read more

Best value for your money. Very professional Have made it regular part of my business routine read more

Worst massage of my life with Maria Elana. DO NOT GO HERE. EVERY REVIEW IS FAKE!!!! Was not given the service I payed for. Tried to contact a manager or owner for assistance, but they are extremely unprofessional and did not help. I came here many times in the past but will never again. Paid for a deep tissue, but she was on her phone the entire time. AWFUL EXPERIENCE read more

Helena is the best! Weekly visit, she goes deeper than anyone , I love her tecnic! I can not miss her! Best vibe! read more

My Massage Haven - Reflexology Near Me - Miami, Florida

Did not get what I paid for (time cut short!!!!) and service was totally apathetic. Paid for 90 min deep tissue online, 85 minutes with Maria, 2:30pm appointment. I got in 5 minutes early, a woman walked up and said hi, spun the ipad on the counter around to me, and asked me to fill out my phone number and info. I wasn't sure if she was a receptionist or my therapist (no intro or words at all) until she just said ok this way and led me into a room. I walked in and without a word, she shut the door behind me and walked out... ummm... ok I guess I'll get undressed now? I'm used to therapists asking if there are any areas you want to focus on, injuries to avoid, etc... but I guess we'll get right to it. It started off nice with warm wash cloth and head scratcher that was relaxing. Music was relaxing. I thought it would be a great massage. Then she covered me with oil, and more oil, and more oil. She literally turned my back into a slip and slide and slopped it all around without getting any traction. I have back and shoulder chronic pain and was really really in need of a deep tissue massage, but instead mostly paid for being covered in oil with a light touch. The only part that was really nice was how she worked on my feet, calves, and shins- she finally applied a good amount of pressure there that I could feel. The rest felt more like petting and rubbing than the deep tissue I was expecting. It was mostly relaxing, but then at the end she seemed to speed up abruptly, moving very quickly and darting around like we were out of time, making it far from a relaxing pace. Then she turned on the lights, said OK, and left the room. Perplexed, I looked at the time and it was 3:45pm. I had a 2:30 appointment and paid for 90 minutes... why the heck was this cut short? By the time I get dressed I walk out it was 3:50. I looked for water since she didn't offer any and found a cooler and just helped myself (usually part of the service). She was typing on her phone and just said "Ok?" when I got to the front. I said it's 3:50 and I paid for 90 minutes. She just said "yep." So she either didn't get it or didn't care that I got cut short. I only had a $20 cash and wanted to tip her on the $85 I paid online, but she just pocketed it before I could ask for change. I should have just demanded the $20 back but at this point I was so disappointed I just wanted to leave. I asked if she had a bathroom and she simply said "no." Great... I over paid, over tipped, and left feeling totally dismissed and pissed off. Won't be back. read more

Clara, clara, clara! She is amazing! I am a dental hygienist and I have severe pain and rocks in my shoulders. She helped me so much with the pain. She is strong and applies the correct pressure to help relieve pain without hurting you. I am very satisfied with my deep tissue massage. read more

They turned me away mid massage because I have a little bit of psoriasis. I've never had this problem before, I wouldn't recommend.

Once again Elena fixed my back!!! I was in pain all week after doing a bad movement at the gym and told Elena about it. She knew all the different types of muscles she needed to target on my back to get to where it hurts. She is very experienced and know exactly what she is doing! With her magic hands found and dissolved each knot of my back!!! I walk back home feeling renewed!!!! Elena es fantástica!!! Sus manos son fuertes y suaves, su experiencia y... sobretodo su vasto conocimiento!!! Hacen que Elena sea mi única masajista!!!! La recomiendo y garantizo vale la pena esperar un turno con ella!!! read more

A couple months ago, I scheduled an appointment for my mother in law, who was visiting. When making an appointment online, you must pay upfront. The next day, she goes in for her massage and they charge her again. I called in and I was told I would get a refund in 7-10 business days. After a month, numerous calls, speaking to an employee in person, and speaking to my bank, I have still not received my refund. Every time I've called, I'm told I will receive a call back, til this day I have never received a call. No one is able to help me. When I contacted my bank, Massage Haven actually disputed the chargeback, meaning I don't get my money back. Because of the convenience of the location, I often go for massages and treatments. My masseuse, Pierina, is absolutely fabulous. This review shouldn't reflect on her, as she is not the manager, nor involved with the back office. Pierina gets 5 stars, she's the best!!! She knows her craft and is very professional and accommodating. The lack of response from them is incredibly frustrating. I have been patient and have called, been there in person, left countless messages, and still no response. I do not recommend paying upfront or online. It's been 2 months and I still haven't received so much as a call back from them. read more

Went for a couples massage with bae for vday. We had Elena and Clara!! It was amazing thats actually an understatement to be honest. Every spot knot pain was hit we both walked out feeling like new people. Thank you guys and we will definitely be back! read more

My Massage Haven - Reflexology Near Me - Miami, Florida

I was able to get in a last-minute appointment at the Brickell location for a 90-minute deep tissue massage, and Pedro was absolutely amazing! I can't believe the price was so low. He used every minute of the 90 minutes, perfect pressure, the music was so relaxing, and the facility is clean and inviting. I highly recommend him and all of the Massage Haven staff. It was a great experience! read more

We tried this place since it was close to our hotel and inexpensive. I was a bit nervous after reading some of the reviews, but it really turned out to be a good experience. This is not a fancy spa, and the check in process was a bit rough. We had reserved for 80 minutes each, and it took a while to make sure they understood. There were only two therapists that I saw, and they both worked on my wife and I so I don't think there was a separate check-in person. We did end up with a pseudo-couples massage, as the rooms were connected with no real barrier. This wasn't a big deal but it might be for others. Once the massage started, everything was great. My therapist used hot stones for some portions, which was really nice and unexpected. I didn't get the typical questions about areas to focus on or avoid, pressure, etc, but she did a really good job. Definitely a small place and a bit cluttered, but if you're staying in the Brickell area, I'd recommend checking this place out. Pro tip: this is inside one of the high-rise office buildings. It is not obvious how to find it from the outside but it's easy to find once you go inside. read more

The massage ended much early. I was 15 minutes late but I had asked if I could come late because of immense traffic. I paid for 90 mins but they stopped my massage abruptly after 70 mins. It was a deep tissue but pressure was so light, it was like someone was just gently rubbing lotion. Despite repeated requests to increase the pressure and even telling the technique. I left not feeling even a shade better with fatigue or aches. read more

Fabulous customer service? I think not! I made an appt at My Massage Haven on Brikell Bay Drive and requested a specific therapist. The appointment was confirmed. I also accepted an earlier time since they told me that this therapust was leaving earlier than my session would have been completed. A few hours later I was contacted by Massage Maven to tell me that this particular therapist was not going to come in that day. I am not sure why they did not know this when I requested the appointment. So they offered me another therapist and I did not accept this since I really did not want to come in earlier but accommodated them since they had a particular situation with the therapist I initially wanted. So they offered me a different therapist at the time that I initially wanted. Perfect I thought and I scheduled my day around this time. 40 minutes before my appointment they called me to tell me that the therapist had an emergency come up and she could not make it so my appointment had to be cancelled. Great a cancelation of a 2 hour session 40 minutes before it was scheduled. When I commented how disappointed I was, their reply was simply that "things happen" Yes things happen but there are ways to try to lessen the disappointment. They have other offices and maybe they could have found a substitute therapist? No chance of that as they never offered. Maybe offer me a 30 minute free massage applied to my next session to show their concern and that they felt bad? Nothing offered . In fact I got the distinct impression that they could care less and after speaking to others, learned that this is a common practice of this place. There is no way I would ever go there again and would expect a message of apology, a sincere apology for this. I can assure you it will never happen. Being an independent travel agent, I will be sure to broadcast this across my entire travel network worldwide. There are many other reliable places to go to rather than take chances with this one read more

I almost never leave reviews but PEDRO WAS AMAZING!!! I came from a 20 hr trip and every muscle of mine was exhausted and sore. It was Sunday so I wasn't picky with a spa I was ready to go anywhere is close by and open. My Massage Haven happened to be available and I found myself there right after the phone call. The First Impression--I need to say wasn't great at all... I even wasn't sure if I wanna go ahead and get in the room. The place wasn't any fancy which is fine but the energy was weird too.. bad lighting, unorganized front desk, made me wait 15 minutes past my appointment and signed me to a wrong person... then they realized I was actually booked for PEDRO and Thank God I was!!! I don't remember feeling this rejuvenated, relaxed and light before. Thank you Pedro, I will definitely go back, i need it every week! The price is also very reasonable, everyone should go get a massage. read more

This place is hit or miss but after 5 sessions I finally found who the great therapists are. Ask for Elena! I have back issues and she completely relaxed all my tension. read more

I had the CBD Oil massage. It was great and the right amount of pressure. I feel very relaxed. I had a male therapist. I think his name was Roberto! read more

I would highly recommend massage haven ! I am going to them for my post op lymphatic drainage massages and they are doing great !

Excellent deep tissue massage from Maria. Ambience is relaxing but not fancy, which works just fine for me.

My second time here and it was even better. Glenda is by far one of the best massage experiences I have had. This little lady is so strong and hit all my tension points in my shoulders, back and feet. Glenda is a must. read more

place is hit or miss. selena is very good. wasn't available today so had a brief session with andrea who did a nice therapeutic massage and whom i would use again. some of the other therapists here have been just ok. language barrier has been a problem at times though no issues with either selena or andrea. in short: good value once you identify their better therapists. read more

I have been wanting to write a review for awhile & I am finally doing it. I normally go to the Dadeland location & see the same therapist, her name is Belkis. I had back surgery over twenty years ago and luckily it was successful. However, as anyone knows when you have had a previous serious injury that area never heals 100%. In my twenty years of trying everything possible as far as maintenance, I have learned there are two things that work for me: stretching and deep tissue massage. I was in severe pain this past week because I had driven from N. Fla to Miami in one day. I knew exactly what I had to do. I scheduled a massage with Belkis. She is professional, caring, highly knowledgeable about how the body works. The massages I receive from her are similar to the ones I received at S. Miami Hospital PT when I was recovering from my surgery. I tell her all of the time she is a God sent. Unfortunately, my insurance does not cover PT of any kind like it did twenty some years ago. The rates at Massage Haven make it possible for me to go weekly. it is my medication, instead of taking pain killers which are addictive and only mask the problem I am able to get massages. I THANK YOU Belkis & Massage Haven! read more

This isn't the Mandarin Oriental but it is GREAT in a pinch or for a random mini-treat. I had the WORST headache i've had in ages, came on so quickly and i knew i couldn't wait for an appointment somewhere. Couldn't even drive! Found this place on Yelp, it is within walking distance and they could take me immediately. It is clean, and although it's in a strange, "vintage" (it's the Four Ambassadors, you know...) storefront, it is actually quiet and relaxing! Ivan did a 30-minute chair massage for me, and I swear, within minutes my headache was history! He listened to what I needed and worked out all of the problem spots. I was so relaxed and happy that I went for another 20 minutes on my legs and feet. I am a tough customer (read my other reviews, they say it all), and really give this spot an A! Clean, friendly, affordable, and super convenient! Happy girl. read more

I scheduled a massage with Glenda and she was excellent! Very professional, punctual and the pressure was on point, I like medium to deep pressure but she made sure to ask what my comfort level was. I highly recommend Glenda and I'll be scheduling another appointment with her for sure !! read more

I am scandalized by the appalling service. Once again today I had to call to see if my 3:30pm, 2h massage was confirmed in Brickell. After 4 calls unanswered a gentleman called me back and politely told me I wasn't in the system. It's the second time this happens. I was debited 98$ two weeks ago via paypal for this massage and can't seem to "stay" booked in the schedule. .. I'm usually patient and was super flexible the first time... I am waiting for my money back now. Would have loved to give a good review for the massage, but they need to sort out their client relationship and booking system... read more

Ended up in this place through a Living Social Deal. The place is small, clean, casual and cozy. Nothing fancy but it was perfect after a workout and for a relaxing message. They put sift music and dimmed the lights. I got an amazing 30 minute foot reflexology massage. My therapist Ivan was great. He made sure I was comfortable and that my pressure was good. I also got a 15 minute chair massage which was also great! Highly recommend this spot for a nice fix without having to pay Brickell Spa prices if you live in the area. I walked so didn't have to pay parking. Otherwise you will need to park in a meter or valet. Would definitely return! read more

My Massage Haven - Cozy little place... For an Amazing foot massage! - Reflexology Near Me - Miami, Florida

Booked 3 appointments. The office kept calling asking to reschedule multiple times. We accommodated the place and went with an appointment time available for them. When we get there, they only have 2 appointments and not 3 like we spoke about. I had to spend an hour of my time doing nothing because I'm not from the area. We were visiting from California. An hour of time is priceless. You don't get that back. If they were not able to accommodate all 3 of us then they should have said that and we would have found another place to go to. The people working there were not too helpful. They kept asking me to call a number to schedule my appointment again or to get help. I tried reaching out but no response. If they would have responded maybe I would have felt better but the owner of this place is unprofessional. I would not advise anyone on vacation to go there. read more

You'll get a great full hour massage for a reasonable price! I definitely recommend them!

Overall experience: strange. My mom and I came in to get massages together and there was only two massage therapists, one woman and one man and I for one already had a bad feeling about the guy. After we signed up they told us to go into the rooms to undress and get under the blankets, my mom ended up with the male therapist and I the woman. The woman was kind enough to ask me if I needed more pressure with my Swedish massage and even though I told her yes, it was not strong enough. I had to ask her to put even more strength into it and it still wasn't enough. FYI They do this thing in the middle of your massage where they squeeze your butt with their forearms, so weird and unexpected... After the massage my mom told me the guy asked her inappropriate questions about her body and made her feel uncomfortable, will definitely not be returning and I advise others of the same. read more

Worst service ever. DO NOT EVER go here. They make appointments, confirm twice and then when I show up they are closed and door locked and called for their manager and left 7 texts and messages and not even a returned phone call. ABSOLUTELY THE WORST COMPANY TO DEAL WITH. GAVE THEN 1 STAR AS THEY HAD NOTHING LOWER. HORRIBLE EXPERIENCE read more

Do not go here. My husband did a couple's massage for during our honeymoon, and we walked out more stressed at the end than when we arrived. The males did not know what they were doing. I'm not sure they are even licensed. My therapist pushed on me like a kid does on a sibling to annoy them (imagine that for 90 minutes...), and my husband's couldn't seem to tell the difference between muscle and bone. Our privates were not appropriately covered. The bed was not heated. The room was incredibly small. You could hear the music in the therapists ears better than you could the music in the room. 0/10 for this place. Skip it and find yourself a licensed therapist! read more

We had a couples massage with Andrea and andre very professional and they're good at what they do!

Nice and clean place. I had a deep tissue massage and it was amazing. I will definitely go back. I recommend this place! read more

I just finished having a massage by Nilda, which I highly recommend. She does one of the best massages with reflexology that I have had in a long time. Will be back against and again. Thank you Nilda, I can tell you love what you do because you do it with great love. read more

My long time favorite place. Super clean, super accommodating, and all the massage therapists are really good.

I made an appointment for a deep tissue massage for 1hr. I was very pleased with the service. Glenda was my masseuse and I highly recommend her. Great pressure points and very relaxing. She was very professional and made sure I was comfortable. My body feels great and very pleased with my experience with Glenda. I'm definitely coming back. read more

I've had massage therapy for years , this is not great. First you have to find it. That's produces enough stress to warrant another massage. The actual massage was O.K ( that's all) . But for some reason the masseuse decided to put my legs on her shoulder and manipulate my thighs which actually hurt my hips. You're out of luck if you need to go to the bathroom, since someone had to escort me across the lobby to find the facilities. Never coming back. read more

Got ruptured eye vessels after too much pressure in the neck. Will not return even though bookings are always available.