On our way to a dinner reservation at The Pig & The Lady, Jamie W and I made a point of stopping by…read morethis boutique. Even though we don't own a pet, we have friends who do and became curious about the shop through a local YouTube vlogger. What makes it unique is that it's a gay-owned business. As I accurately surmised, they offer locally sourced pet food and treats and specialty accessories in a friendly and inclusive space. Some of the treats looked appetizing enough for human consumption like ahi tuna jerky and dried duck necks (Photo 7). Of course there were Spam musubi squeaker toys and a variety of leashes in a multitude of colors (Photo 2). They even offered merch for non-pet owners like us. While I sadly bypassed the "Heated Rivalry" stickers (Photo 10), I couldn't help but get the rainbow toothbrushes (Photo 9). Wouldn't you? No surprise the staff was a kick. RELATED - Exploring Hawaii? Here's a collection of places I've visited and reviewed: https://yelp.to/uYcafC7R5e

It has been a while since I've been back! But I was browsing along Waialae when I came up on…read morePublic Pet. Went in to see what they had. A friendly hello but they youngins seemed like they'd rather be out having fun than working. I don't blame them. I bought a small musubi and a shaved ice for Cako. She loved them both! Especially the shaved ice, I mean, who doesn't like shaved ice? LOL! Cako Approves!

Amazing staff, very helpful. They always have a great variety of puppies... super happy found a…read moreGolden Doodle today... great explaining all vet care, personal care, and knowledgeable staff. They let you hold pets to see temperament. Warning: you won't be able to let them go! Great location and open Sundays! Free complimentary vet care, food, and toy when purchased! Thanks Kalihi Pet Center...Highly recommend!

This is one of the only full line pet centers that is independently and locally owned and operated…read moreon Oahu. They are your one stop for all your pet needs. The owner and management has lots of experience and is very knowledgeable. The staff is always friendly and helpful. No grouchy people here! LOL

This is my go to place to get food and treats for my dog. They carry a lot of brands that you can't…read moreget at Petco, or other pet stores. Our pets deserve the best quality and this is the exact place to get it. Definitely recommend coming here!

This beautiful little store carries really healthy food and treats for our pups. Great selection of…read morefrozen raw food so difficult to choose sometimes. They've got cute clothes and a selection of collars, harnesses and so much more. Lots of local suppliers as well. This is my go to for all things Bailey and Bella

This is our dog's favorite place because it's where we pick up her kibble and treats. The quality…read moreof their products are excellent and the store owners/workers are very knowledgeable and helpful. You can always count on finding just what your pet needs. There's free parking right out front. I wouldn't go during lunch time because the lot will get full. We are also in a loyalty program where if you buy so many bags of kibble you'll get one free. Ask them about it!

I'm a tourist and was wanting to bring back my fur babies something special from my trip, this was…read morethe perfect place to go! it's got so many goodies and a wonderful family running the store! I will say there's more options for dog parents but as a cat momma I was able to find so much for them. I absolutely recommend if there's any pet parents, go here!

Small quarters but the selection packs a decent punch. Owners and staff are welcoming,…read moreknowledgeable, and helpful. Not your usual aquarium store layout with most tanks on one side of the store while accessories and food aisles dominate the square footage, but tank-maintenance, small pet, and reptile wise, they have a lil bit of everything you need. It's all there. I was looking for more aquatic plant additions, shrimp, and loaches for my tanks when the owner informed they get re-stock and new shipment every Tuesday. I ended up leaving with male guppies, Molly's, and some homemade beef jerky (which was 10/10 btw) that auntie at the register offered instead. Don't know anything about the "smell" mentioned in earlier reviews because there wasn't one, not even the pet store kind that's expected. On the subject of earlier reviews, as far as service goes - it was busy since it was a Saturday and no one was rude or unhelpful to us considering we came in a big group with teens and kids, an age range famously known for wandering around with zero spacial awareness for others. They could have been annoyed or impatient about that alone, but they were accommodating given the size of the store. One staff member entertained my kid-sister's questions and requests while simultaneously helping others and cleaning the tanks. An example for you. For being a local family owned business since the 80s, I don't think over-the-top service is necessary. But I have a soft spot for small local business owners, so what do I really know? They keep the community alive. It gives them their own character. I doubt a 3 or less star review would negatively impact these long standing businesses anyway. But that's because I live in reality. I'll be returning every other Tuesday after they've acclimated/quarantined the last weeks new shipments. The location beats having to go Kalihi or Town if you live in nearby neighborhoods. Love that.

I think they've got a really decent selection, definitely more fancy and expensive guppy strains to…read moreoffer at the moment, and some common fancies in a blond color. I think it's a bit less species variety overall than maybe the fish shops in Kalihi and the aquarium concepts shop nearby in mapunapuna, but a bit more selection of fancy guppies at the same time. The big-brain flower horns, discus, some display tanks, and axolotls were a cool surprise. Some of the resident loaches were huge, especially the albino dojo near the front! Too bad I forgot to take a photo. That thing must be like a foot long and a decade old, and maybe as thick around as a portuguese sausage. Huge hump of fatty muscle along its back. I'd been wanting to check this place out! It definitely is a little cramped and cluttered looking inside and the smell is a little strong, but not too bad. There was a long-gone hollow goldfish staring at the sky, that gave me small-kine jump scare when I squat down to look at a tank. It was just randomly drying out at the bottom of a bucket in the aisles, which was, uh... anyways. I wanted to know more about an unlabeled and unpriced freshwater plant that somewhat resembles seaweed, so the buff dude grabbed a handful to show to the cashier lady at the front. The buff dude was attentive and personable throughout my visit, and did his best to answer questions about the fish, which I appreciated. The cashier lady though, she mumbled a name but I don't think she knew the plant that well and didn't write it down either. What she was somehow very sure about was the price, lol... just plainly stated the price for a clump is $7.99, though the tank of plants above it were organized in much neater clumps, and advertised at $5.99 each. Not only that, she had to step down from the cashier box to get her hands wet, and manually separate the handful of plant that the man grabbed. Started as a healthy, natural looking clump that would fit nicely in an 8 oz container, and she tore it in half. So, now it's small enough that it fits in the palm of your hand! Did she think to wash her hands first after handling cash and coins all morning? Nahh... But she was very insistent to him that he was definitely (and arbitrarily) holding two clumps, not one! She knew I wanted to buy it, and I'd already got a few pricier fish in my cart, so I guess she felt I could afford to cough up an extra few bucks. Yeah can, just don't think that I don't notice the grubbing... Business goes on as usual. I needed to get on with my errands that morning and eh, the shop has some local mom-and-pop vibes so I gave it a pass.

PETCO GOOD: The location is awesome within driving time. Parking is also good. Store is super…read moreclean. It's well stocked. Clean PETCO BAD: Not enough associates. Needing help regarding finding product or asking a question. Waited in line to pay only one staff or associate at register. Customers pull an associated off the register to help find a product. Not sure if other associates were on lunch break or busy with refilling shelf's

NEVER, I repeat, NEVER go to this Petco , or Petco in general…read more my 10 year told husky has been going to this location for the past 3 years that we've been on island. he has had weakness in his back legs that makes him unable to jump around, like he used to. it has never been a problem until today, apparently. after trying to make an appointment the associate on the phone relayed to their manager that my dog had "lameness" in his back legs. The manager then decided to "refer out" my dog due to them not having an emergency vet on site, according to their policy that they have had since Petco grooming became a thing. Although I understand the safety concern, my dog's health has not changed in the past three years We have been making him monthly appointments. now all of a sudden, every manager and service worker in that Petco is concerned? So you're telling me for the past three years all your groomers have been out of policy? If this was missed for three years in a row , What else have your groomers done that has been outside of policy? I'm not only hurt because my dog is older & picky with his service people and never gave the groomers any trouble, but I'm also worried for the other animals out there that visit this location because who knows what else these people are sweeping under the rug or cherry picking what becomes in and out of policy. at my dogs elderly age, I just want him to be comfortable and serviced correctly. Petco was asking for a letter from the vet to say that he has no underlying conditions that would affect the service of trimming, his nails. A letter from a veterinarian ? To tell a groomer that an old dog's legs are weak, and he can't jump up on a table ? A letter from a veterinarian ????????????????????? comfortability at an elderly age. that's all I want. This Petco location made it seem like that was way too much to ask for, even though I have evidence of three years worth of grooming confirmation text messages. I hate that you blamed my dog for being old and aged. I hate that in his old age you're making him meet new groomers and learn a new routine. And I hate that the evidence of his age no longer made him a candidate to be comfortable in your establishment anymore. me and my family will never step foot in another Petco on this island or off this island again. Please do better by the animals you serve in the community that you're in. Or, don't and keep wondering why youre getting one star reviews‍

Our pups love this spot for all the new treats! And they have a rewards program…read more They especially love the dehydrated fresh treats

I used to be a big fan of this pet store, but after my recent experience, I'm extremely…read moredisappointed with their customer service and return policy. I purchased a harness and leash at the Pearlridge location, but they didn't fit my dog. At checkout, I chose the e-receipt option, thinking it would make returns easier. When I went to the Kakaako location to return the items, I was told they couldn't accept an e-receipt and that I needed the printed receipt instead. That was frustrating, but I went home, found the paper receipt, and came back a week later. Then I was told I still couldn't return the items because they had been purchased at the Pearlridge store. The employee explained that returning them at the Kakaako store would affect their inventory, so I had to drive back to Pearlridge instead. This makes absolutely no freaking sense. If you're one company with multiple locations, customers shouldn't have to jump through hoops over internal inventory issues. Having to make multiple trips because of inconsistent and inflexible return policies is not good customer service. Unfortunately, this experience has completely changed my opinion of the store. I hope management takes a closer look at their return policy and empowers employees to make the process more customer-friendly. Its a cute shop but will not shop here again.

Friendly and helpful staff are a wealth of knowledge with aquascaping. I'm new to the hobby and am…read morevery pleased with my set up thus far.

very nice and knowledgeable owner who puts a lot of time into his craft, very high quality animals…read moreand materials

Love this place! I love the online order and pickup option…read more I got my two fancy goldfish (ranchu) and my ʻōpae ʻula here and they've been going strong for 2 years! Anytime I have any questions the owners are very responsive and professional. Mahalo!

We had taken our car to Encore across the parking lot to get repaired. I didn't even realize that…read morethey had a fish shop here until I saw the sign. The door was cracked open, so I peeked in. The whole shop was filled with fishes and fish paraphernalia. They had a huge variety of fishes, not just betta. I asked the worker how much the cheapest betta fish was and he replied that it was $10. The fish that caught my eye was the Silver Arowana $50. It was more on the expensive side, but they also have fishes for $5.

We went here, expecting to grab a couple plants for my aquarium maybe a couple of dog treats…read more.. check things out on Ewa Beach side since we drove from Kaneohe. Walked out with the plants...a brand new Paludarium and then some. The customer service here is phenomenal. George and Ryan were so helpful and knowledgeable, patiently helped us pick out our merch and gave us advice on problems we had run into. They are laid back and very personable, and funny, almost like we knew them for a long time! But everyone there were super nice and had a great attitude. Making this experience across the island so memorable. The store selection is also something to admire, they have a little bit of everything from small reptiles to dogs in such a small space (compared to a big box store). Definitely had to grab a few upgrades for our dogs and cats. But the fish area was the one place I was very impressed with. Everything they had was so clean and healthy! (Also very reasonably priced. ) The bettas were even housed in their own separate tanks and not in those small tiny plastic cups. Didn't seem stressed at all and just chilled, which was so nice to see. Definitely worth the trip from Kaneohe. Once we set up the new tank and get it established, we will definitely be driving back.

We came here for a snail and some plants for our tank and left with a little bit more than that and…read morestill only paid $20 for everything!! Can't beat the prices!! Their tanks are so clean and nice looking and all the fish look healthy. They are very attentive to your needs and can answer any questions you have on the spot. They have a range of live animals there like turtles, birds, Jackson chameleon, fish, snails, shrimp. We didn't see any puppies but they said they do get them. They also have a dog washing self service area which I thought was really cool. Should totally check this place out if you're ever in the area even if it's just to browse.