They did an excellent job on the piece of repair work that they did, said they'd get a quote and…read morehelp with our other issues. Then they ghosted us and never gave any reason why. They did not respond to any calls or messages. I am afraid that I offended them and don't know why... Good work done, but unreliable.

They have me a flat price and were extremely helpful. I will be contacting them for any other…read moreplumbing needs.

LOOK NO FURTHER. This company is: professional…read morefast responsive transparent economical Eugene and this company went ABOVE AND BEYOND for an extensive project that was done remarkably quickly and effectively. Everything was explained CLEARLY. They came out IMMEDIATELY for no extra cost. They did extra work that they didn't charge for to ensure that the work done on my older property would last. I cannot say enough about this company. You need electrical work, THIS IS WHO YOU WANT. Tracy score: Platinum

Attempts to overcharge on basic jobs, attempt to charge $100 per surge outlet, changed pricing, do…read morenot use this company

GREAT COMPANY TO WORK WITH!! Provided me with a piece of mind when preparing our 100 year old home…read moreready for closing sale. Great communication on the service provided and proposed service. Pricing very competitive.

This is the best electrical contractor in the area.When I had a short in my kitchen, two other…read moreelectricians could not find the problem. I was told that I would need to gut my kitchen to either find the break or to just have it rewired. Luckily a friend referred me & told me to I call Olson before making my decision. They came out promptly & luckily found the issue. The others were on the right track, but stopped short of finding the issue. Steve & Paul located the break, & were able to fix the issue without having to gut the kitchen. They do quality work, & are extremely knowledgeable. I refer them now, & will only use them for my electrical in the future!!

Top notch professional service on all levels. From Laura who took my call and Jesus who came to the…read morerescue! Thank you for getting my heat going again!

I have no complaints about the work performed (although it took 2 visits to correct the issue) but…read moremy technician did not have a credit card scanner. He wrote my full credit card number on the invoice to be billed later. After 2 weeks I was never charged. The manager sent me an electronic invoice to pay. At that time I paid and responded that I was uncomfortable with my credit card number on a paper invoice somewhere. He never bothered to respond or apologize. I changed my card number that day. If you choose this vendor you may want to ask if they have a scanner before they perform the work. In 2020 I personally think it's unacceptable not to have a scanner.

I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

Our furnace was acting up on a Friday afternoon. I called Apex and they responded within an hour…read more Dave came over and identified the problem. He didn't have the right part but was able to put a "band aid" on the issue so we would have heat that night. He came back the next day, replaced the band aid with the correct sized part, cleaned our furnace, and advised us about other parts that might need replacing in the future so we could be prepared. No sales pitch, just great service! I wish I had known about Apex when we moved in 25 years ago. Highly recommended!

Saw a review for this company on a local moms' Facebook group. Two days later, the weather changed…read moreand the temperature and humidity soared - and naturally, our AC didn't work! This was the Sunday of Memorial Day weekend. We suffered through one day but decided to call Monday to at least leave a message. What a surprise to get a real live person. He was very apologetic that he couldn't come that same day - he WAS working, but fully booked. So we took an appointment for the next day. Wayne arrived earlier than expected, identified the problem as a faulty thermostat. He didn't have the kind we wanted on his truck, but said his partner was at the store buying parts. So, they bought a new thermostat, returned a couple of hours later to install, and we were cool as could be. Wonderful customer service and a very reasonable price. Highly recommend!

The Technician came out to my residence who was also the Owner provided excellent service. He was…read morepunctual, knowledgeable and very professional. He also took his time and made sure my issue was resolved. He also addressed all of my questions & concerns. If I could give him 6 stars I would. I'm very satisfied with his service and I will definitely be using him for all of my AC & Furnace needs in the future. I wish other Companies would take notes from him on how a business should treat the Customers.

This company was very professional. I called Neal with an issue on a rental…read moreproperty, he addressed the problem in a timely manner and I am very pleased with his service. Will definitely use this company again as well as refer them to other clients.

I regret not listening to all of their horrible reviews, and I promise you will too if you hire…read morethem. I scheduled an appointment for 8am on Monday, by 10am I was panicking because we had a main line sewer clog and had not received any communication. I texted, I called (never went to voicemail except one time days later, every other time it appears someone answered the phone while on mute so I'd just hang up). It wasn't until my husband started calling that he finally got an answer and was told they'd be here at noon. That time again came and went, but they did finally show up at 1pm. The two guys that came out resolved the issue, but said their "card reader was down and could only accept cash". Since this repair is going through my home warranty, I need the invoice for reimbursement and have been told since Monday that Bob (the owner) would send it. Monday night he said, nothing. Tuesday night he said, nothing. Wednesday morning he said he was working on it "right now", nothing. Wednesday evening he said he was working on it "right now", you guessed it - nothing. At this point I don't think it's ever going to happen, likely because this isn't a real company. They're not BBB accredited, cannot communicate over several days, and overall has been a nightmare to work with. I'm kicking myself for cancelling with another plumber that quoted me the same price, so don't be like me - call this guy instead (2247046220) Drainmaster Sewer & Plumbing LLC! Same price, way more professional, and has the reviews to back it up. Additionally, it really rubbed me the wrong way that he would not answer me but would respond when my husband contacted him (on several occasions). Despite me being the one to schedule and pay, it seems Bob does not want to work with women. Run, don't walk, away from this poor excuse of a "business". Bob has no idea how to run a reputable company.

i came home to two leaking faucets (which i had admittedly been ignoring) and decided this was…read morebeyond my scope. i sent a message and Robert immediately called back and asked me to send a video and diagnosed the issue. He was doing a job pretty far away when I called, and still promised to come out as soon as he was done. He communicated well about his arrival time and was genuinely friendly and efficient in his work. (Also shout out to his partner Chris who was equally friendly and efficient!) They had some install issues with the second faucet and stayed until it was completely done and functioning well, past 8pm on a Friday. The price was a touch higher than what I expected BUT I did not ask for an estimate and they did have to do some extra work they didn't anticipate, so I was happy to pay. I'm actually fairly certain they fixed my running toilet and I didn't even ask them to do that. I highly recommend this service.