they're very helpful and honest about the problem and what's needed to be fix will really get fixedread more

After years of looking for a mechanic and only taking my Subaru to the dealership for all repairs…read moreor maintenance over the life of the car (8 years), I decided to take a chance here. I had a great experience with Alex at Value Auto Repair. I originally reached out through Yelp, and he was responsive and answered all of my questions. His pricing was significantly better than what the dealership quoted me, but what really stood out wasn't just the price--it was his honesty. I came in with a humming noise that I believed was a bad wheel bearing but was unsure. Alex was upfront from the beginning after making the same diagnosis and even encouraged me to get quotes from other mechanics if it made me feel more comfortable so I could make sure I was getting a fair deal. That kind of confidence and transparency is hard to find. When I arrived, he was able to get my car in within about 30 minutes to diagnose it. While the part was being delivered, I went to lunch, and once I came back, he had the wheel bearing replaced in about 45 minutes. Before I left, he took the time to show me both the old and new wheel bearings, explaining how they worked and letting me hear and feel the difference. I really appreciated him taking the time to educate me instead of just handing me a bill. One thing I noticed while I was waiting was how many customers came in who clearly knew Alex. Everyone seemed genuinely happy to see him, several appeared to be repeat customers, and there was an obvious level of trust between them. After my own experience, I completely understand why. Alex also has a great sense of humor, which made the whole experience much less stressful. Most importantly, the humming noise is completely gone, and my car drives perfectly again. If you're looking for an honest, knowledgeable mechanic who charges fair prices and genuinely cares about his customers, I wouldn't hesitate to recommend Alex and Value Auto Repair. I know I'll definitely be back.

I called in advance and Julie put me at ease about getting an oil change. When I arrived, she gave…read moreme a nice, warm greeting. She and her team took really good care of me and my Tacoma. Thank you, Julie!

Called about my brakes acting up yesterday and they were able to completely fix them today. The…read morebrakes are working as if they're brand new. The shop was easy to find, very friendly, and super fair with pricing (parts and labor). I'll definitely be returning to the shop in the future!

I was referred by a friend to check this place out! I recently purchased an Audi etron and had my…read morefront window replaced prior to buying the car. After having the car for a little over a month and living here in San Diego it's been hot lately but there was a random day that it rained. We that said I turned on my wipers and they did not work. Long story short Audi was telling because it's passed 30 days of purchasing my car I did not have coverage guantee for that anymore. Which led me to coming here! Memo was very straight forward and when I explained my situation he knew it was going to be somewhat of an easy fix! Well after leaving my car upon my return, I come to find out the defuse just needed to be reset. Although I didn't really get any service done here, I appreciate the crew for looking at my car and realizing it was an easy fix! Moving forward I will definitely come back for any future services. And thank you for taking the time to evaluate my car!

Person at the front desk needs customer service training. Did not focus on the customer in front of…read morehim, rather was on the phone going over what seemed an invoice. Young lady in front of me seemed lost because of the lack of customer service from Memo.

After my ultra reliable 2012 Toyota Yaris was totalled in an accident, I was in the market for…read moreanother one and ended up finding a used 2016 Toyota Yaris SE that appeared to be in great condition but with high mileage. I placed an order on their website for a pre-purchase inspection and they were able to come out to meet the seller of the vehicle the next day. After the inspection, the inspector gave me a call with his findings and overall impression of the vehicle . The day after the inspection, a written report and a numerous inspection photos were available on the order page of their website. The written report specifically covered the following areas: Road Test, Engine & Mechanical, Suspension & Undercarriage, Tires & Brakes, Exterior & Body Condition. The level of detail in the report and the number of photos provided was satisfactory. Overall, it was a good overall experience and I'm happy with the service provided and with the vehicle I purchased. Why did I not give a full five stars? First, I believe a whining transmission noise they noted in their report was misdiagnosed. It seems to have been caused by the car's AC compressor that progressively whined louder before eventually failing during the fifth drive after purchase. Second, the report indicated that the transmission was leak free but I've found the slightest pooling of transmission fluid in my garage since the first day I purchased the car. Lastly, minor details seemed to be missed like missing roof weather strips/mouldings, a detached fog lamp, and sanding/repair work done on the rear bumper and rear fenders. If they had the means to diagnose the whining noise further and offered that as an add-on package, I probably would have availed and subsequently provided a higher rating.

I am very disappointed with my inspection today. First of all, I asked on the phone and again when…read morePeter was at the car...if he would inspect under the car. He said he would, but he did not. His version of an under the car inspection was sticking his cell phone under the edges of the car and taking a photo. He certainly didn't crawl under and take a look. He made more of an effort to connect with the seller, than me, the buyer and person who hired him. He completed the inspection in 20 minutes and it certainly wasn't worth $200. It was anything but thorough. He said he was mostly inspecting cosmetics and basic function, which I said I could do. I asked him to share with me what he was inspecting as he went along, and he declined to do that. Honestly, he seemed to be in a hurry. Lastly, although I was told I would be getting all the photos the inspector took, absolutely none none of them are in the report. I do not recommend him and would never use him again!

I usually just go here for my smog tests but recently came here also for an oil change. I wasn't in…read morea rush, so I just dropped off my car. But u can call ahead I think and make appointments or ask wait times etc.

Great car service, great customer service & fast. I've been here a few times for Oil Changes & Smog…read moretests & an alignment. Every time it was fast, accurate & great work. Yes their Oil Changes might be a bit more than other places but the work here is better. They give you tips & info on what you need next if anything is needed & they don't try to hustle you they are really honest. My go to for smogs & oil changes for my older cars. And you know what's cool about coming here, TACO TRUCK next door! Literally next door like 10 yards away, so you can go next door have some tacos while you wait for your car, now that's a win, win, car fixed & tacos :)

I came to this shop by referral from a friend. I was not disappointed…read more I can't say enough good about this shop. Hugo is an honest mechanic. I've take two vehicles to him and he fixed the issues quickly; his prices are fair as well. Hugo will tell you exactly what the issue is with your vehicle and only do the work you approve. Hugo has even gone the extra mile for me and I appreciate it very much. I highly recommend him.

I want to start off by saying I've been coming to Hugo, owner of Formula for about 20yrs more less…read moreI first came to him to get a second opinion on what I was told I needed a transmission in one of my cars turned out all I needed was a flush of the transmission, which saved me hundreds of dollars,from that day on I stayed bringing all my repairs here not only that now that my kids are grown they've also brought their cars to have work done. I highly recommend you give him a try. I promise you won't regret it is a very respectful, honest business. I've recommended many and they've never been disappointed.. thank you Hugo for being one of very few honest mechanics out there today. Claudia Ponce

Friendly , fast and reliable! He was able to inspect my teens car and gave a descriptive honest…read more recommendation on the vehicles condition. Fairly priced inspection.

I called this gentleman up to review and inspect a truck for me I was buying today. Not only was he…read morewell prepared and did an amazing job for the inspection (he ran the car for thirty minutes and checked while running) BUT THIS MAN IS SO FRIENDLY He was friendly to me, to the owner of the truck, and the owners wife. Just super amazing guy all the way around - plus upfront and honest. This guy was literally so happy for me to buy this truck and he just has amazing customer service. I thought the inspection price was good for the value of the service he gave everyone

Honest, knowledgeable, professional. Jose is the man! Ive had him do a couple repairs for me and…read moreI've been very impressed. He comes prepared and gets the job done in a timely manner.

I can't recommend SouthBay Tuning Mobile Auto Repair enough--Jose was incredible to work with from…read morestart to finish. He was super responsive to my texts, showed up right on time, and most importantly, was completely honest in both his assessment and repair. I had called around to multiple shops beforehand, and several of them told me that just the diagnostic alone would cost more than what Jose ended up charging me for both the diagnostic and the repair--and he came to my home! I honestly expected the convenience of a mobile service to cost more, but it didn't. Jose took his time, walked me through what he was seeing, and in just over an hour, had our A/C blowing cold air again. What really stood out to me was his integrity--he told me he'd check back in with me in about 5 days to make sure everything is still working, and if not, he wouldn't charge me to come back and take another look. That kind of honesty and follow-through is rare. It honestly brings so much peace of mind to find a local mechanic who not only has the skill, but the character and reputation you can trust. Jose came highly recommended by family friends, and now I see exactly why. I'll definitely be recommending him to all my friends and family moving forward. Appreciate you, Jose!

As I have always experienced from them, they were great! I scheduled last minute smog check for…read morenext morning service. I also needed an oil change. I told them I was on a tight schedule and if they could do the two in basically 90 minutes. They were able to fit my needs in and were done in an hour. Awesome service. Thanks Lori and crew!

Learn how to upsell…read more Look - I'm standing up for the consumer. The price of gas has doubled. It's logical that people may try to fill their tank paying with a $100 bill. My tank is 13 gallons. This place was charging $6.26 for the lowest level octane. $6.29 (my tank was about empty) X 13 gallon tank = $81.77 At that price - "no change for $100, or can't break that" goes out the window. Just suggest that I spend the entire hundred. I even asked to buy a Red Bull. If you don't have that much change - fine. Just upsell, use your mouth, and say, "Buy such and such to round it out." That's it! I was not going to do the gas station attendant's job. If this individual is so gone that they can't upsell and (dare I say it) be a gas station attendant - maybe they should be working at Legoland California. Be a gas station attendant. Actually care about your job. I can tell that the people working here keep their jobs out of nepotism. Taco Bell will suggest that you just spend the whole bill, a gas station charging an arm and a leg for gas won't upsell and the gas station attendant is too lazy to suggest that you round out the bill - hilarious. - Had to make an edit, because I am disgusted by the bad service. I couldn't use my debit card, it was an emergency so I went here. Instead of a transaction taking place, I could have just spent the whole $100, the gas station attendant acted like the only thing they could do was let me down completely and have me drive off with an empty tank!

Simple oil change and mechanic knowingly allowed oil to drain from the replaced filter, because he…read moredidn't tighten it up, thus, could have been bone dry and shared my concern but to no avail. Chris, the owner, showed no concern , what so ever. Never going to go back

I have been using this shop for cars since I moved to IB in 2009…read more Chris and Tom and many more through the years have always been helpful, fair, and provided great repairs. I honestly dont know what I would do without them here! Today I had a a car problem and managed to limp the car there from the strand and they got me fixed up same day. But it's not just the repairs they do, it's the unnecessary stuff they DON'T DO. I trust Woody's not to try to sell things I don't need. Highly recommend!