i've been there for three visits now and every time I am treated with respect kindness and they're…read morealways willing to assist me with what glasses make me look my best. I really appreciate that second opinion m, it really helps!

Urban Optics remains the top tier optometry practice in Central Texas. I am still traveling from…read moreAustin to beat the scammy, overrated places over there. Hunter was exceptionally accommodating and got me from the waiting room to the doctor's office in no time. Dr. McClain is a no frills, straight to the point guy -- incredibly thoughtful, too. The phone staff is awesome, especially Addison. Thank god there is no automated system...this is where Urban Optics goes above and beyond. The contact fitting went super well (once again thanks to Hunter) and I'm loving the dailies Dr. McClain picked out. There are no hidden costs here -- everything is upfront and clear. I never felt as if I was being price gouged. I even got a $3,000 eye drop prescription for $0 (thanks to the doc and my insurance). I'm happy to call this place my favorite optometry practice! Maribel(?) was super nice up front & I'm grateful she cleaned my glasses for me before my appointment (I have a hand tremor). See y'all next year!

I don't understand the hate in all these ratings. Made an appointment this morning for what I…read morethought was this afternoon because of a glasses emergency after everyone else in town bucked me. However, I'm an idiot and the appointment wasn't for this afternoon. But they didn't care. They take walk ins so they just changed it right there for me. Performed exam, didn't try to shill fancy lenses/frames, and replaced them right into my current frames just as I asked. Even tightened up the screws on my frames too. Took under an hour and a half, start to finish (including writing this review). Staff was so helpful and nice and patient. Talked about the World Cup with the tech giving me the exam (can't remember her name), including about El Tri's big goal against South Korea the other night. If Stanton gives bonuses, get her one of the black El Tri kits with the tricolor on the shoulders. Will for real go to Stanton Optical every time now, great experience.

Went in summer of 2025... everyone working there was RUDE! Not a welcoming place of business at…read moreall. No place to sit at a station that had a standard height chair, all bar height chairs. Went to pick up my glasses, the guy that checked me out just shoved them towards me on the counter. Never said lets make sure they fit & need to to make adjustments, can I see good with them on....NOTHING! Just rude. The frames are extremely cheap quality & flimsy. I know it's inexpensive place, but these aren't even average quality frames. Not to mention a handicapped person has to park behind the store and walk to the front, horrible building design, not thought out at all. Would NOT recommend, unfriendly & rude people there!

Don't go here. My honey needs special attention for her vision & was told this place was the best…read more BS. Nothing could be further from the truth! My honey tried on her glasses from Precision & was not able to see through them. Precision will not honor "good business" traditions DO NOT WAISTE YOUR TIME OR MONEY

It was a fun experience with a place that really like family. I really enjoyed the professionalism…read morewithin getting prepared to wear contacts.

First time coming here with my youngest son to get our annual check up. We just recently moved from…read moreHawaii and we were looking for a place nearby that takes VSP insurance and my wife found this place. We checked in and got seen within 5mins. Dr. Lauer who I was told, was here forever and everyone that we dealt with are super friendly and made this visit comfortable. After we got our prescription, we went next door where we met with Amanda (I really hope that's her name lol). She was super friendly, patient, and informational. We're normally used to getting the Oakley brand, but they don't carry the brand. They do have a huge selection of choices and name brands for both men and females. My son and I chose this our glasses and we didn't have to pay for anything because the VSP insurance is awesome. I definitely recommend coming here. This place is located in the Post Oak Mall across the Casa Olé Mexican restaurant. The parking lot is huge so you shouldn't have any problems.

The manager here is an absolute nightmare. After her employee struggled to locate my insurance…read moreinformation, the manager got up and approached me very belligerently and started in with a long winded explanation of the problem, but no solution. When I told her I was done wasting time and was going to leave and go to a competitor, she yelled at me and threatened to have security come get me. The manager told me I was "very rude," but I had been very patient and friendly with her employee.The only rude person there was the manager. I would never, under any circumstances do business with this place - I've never had good luck with Visionworks customer service (try calling their 1-800 number and see if anyone ever answers) and their manager doesn't belong anywhere near customers. AVOID THIS PLACE OR SUFFER THE CONSEQUENCES. (You have plenty of other options - and they actually are nice to you!)

Quick and pleasant experience! Good selection, no opto-geek mumbo jumbo, good price. I'll update in…read morea week when the glasses come in, but based on today's service and experience, expect good quality.

They clearly explained the different prescriptions and said that I would be happy with the…read moreeverything prescription. This was completely different that what the trained optometrist was pushing. They saved me from making useless glasses again! The lenses were ready in 1 week, much faster than another place in town that alwayala has delays due to errors. Tokk 45 mins to put lenses into my old frames. Great service, knowledgeable!

Scheduled my annual free eye exam (covered by my insurance). Told before exam I needed to have a…read more"refraction test" ($89 extra) and a "OCT Nerve" test ($110 extra) and a "EB Sight Sync" test ($49 extra). Was told that $68 of these tests would not be covered by my insurance. After my exam I was told that I still owe $149 out-of-pocket. Also, I was prescribed new lenses for $695. For the prior two years my insurance covered my lenses but now their new lab supposedly does not take my insurance. Was never told this prior to my exam knowing what insurance I have. Got a better quality lens for $168 out-of-pocket at Walmart Vision Center. My appointment was at 1:30. Actually saw the doctor at 2:45, and then spent another hour discussing and arguing about the charges and insurance coverage. This was a terrible experience and I will not be going back there again. Make sure you discuss all costs and have your insurance evaluated before going there! I think they push unnecessary charges also.

I have been going to Eye Care Center for several years and have been very pleased. They are…read moreprofessional and caring and their staff are great. I highly recommend them.

Excellent customer service, really really professional. I recommend this place, Ashton was really…read moreprofessional.

8.29.24 Picking up my new glasses…read more I came in and picked up my 3 new pairs of glasses. 2 prescription sunglasses - 1 Rayban and the other DKNY and some regular glasses I use for night driving. I am one of those people who actually uses the glass cases and the cleaning cloth. The Rayban pair came with a nice case but the DKNY pair did not. I was a little disappointed in that. They said they do not even send them any. That's lame. All in all, good service. So far I am very happy with all my glasses. I would recommend them.

Excellent & fast service. I got my glasses the same day, which has never happened before. Dr was…read morevery personable as well!

Excellent people and exceptional service! The best part is that they are locally owned…read more They are amazing with contacts rookies, and also have tons of modern frames for all ages. Support our local peeps and give them a shot!