Check the quality of the glasses you're buying from this business. Bought a pair of frames from…read morehere a few years ago and the mark-up was way high for what I got. Just saying, they're really good on service but that's it. You'll pay at least twice what you will elsewhere when you come right down to it...

Called a day before, needed glasses fixed. Came in next day, took less than 5 minutes- good as new!…read moreNo charge on top of it. Definitely coming back

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Joe Strizakowski, an optician at Pearle Vision on Black Rock Turnpike, is a kind of miracle worker!…read moreHe took the eyeglasses I had mangled and somehow, very gingerly, straightened them out. I thought I was going to have to buy a new pair. He saved me hundreds of dollars and would not accept payment for his efforts. I'm going back. Wouldn't you?

Went back there for new progressive sunglass lenses. I worked with Joe and he was great! Took the…read moretime to take all the proper measurements and get me what I wanted. Price was reasonable too once the insurance deductions were applied. I think that there should have been glass selections though -- there was only one for non-polarized and it seems to reflect glare.

Margaret is wonderful to work with- she goes above and beyond. Extremely happy with the service…read moreand options - Priceless!

Revolutionary for me! Having worn glasses since 2nd grade, now at 88 years old I discovered the…read morebest frames I have ever had. The moment I walked in to the Optical shop I saw the shape and color of a pair of Tom Davies made in England, titanium frames. Love at first glance. Helpful, kind, Margharet led me through new lenses for my sunglasses and a second pair of lenses for my Tom Davies. I could not be more emphatic regarding the choices, service and kind comfort one feels here.

Exc ellent. Honest.Helpful. The best!! Like a friend. Easy…read moreto talk to.. Makes excellent decisions

BEST and only guy I'll let do my glasses. Been coming here for 30 years and Ed is the hardest…read moreworking guy in the business. He knows how to fix all the screw ups from the so called expert Ophthalmologists. He will redo the lenses if I can't see straight due to the doctor's screw up and he will repair little things (nose pads) for next to nothing or totally free. Trust me, go to Ed, do not go to a mall optical place , you will be sorry.

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

My husband and I have always been pretty picky when it comes to optometrists, and given that you…read moreonly need to go once a year, it's been hard to find someone we truly liked... until Dr. Hochberg. He's super knowledgable and attentive. He's also one of the first optometrists that is sensitive enough not to make me feel bad about my vision but suggests ways to protect my eyes. For example, he suggested that my husband gets glasses that filter out blue wavelengths (since these tend to be the ones that are most harmful to vision). The last time we went, we were rather rushed because the only available time slot was the morning when my father was due to arrive at Bradley Airport. Never before had I felt so much like a demanding customer, constantly rushing to see if we could either wrap up early, or prepay so we wouldn't have to pay after the checkup. I felt badly, but also didn't want to keep my father waiting at the airport! Dr. Hochberg and his staff were as considerate and patient as can be. He didn't cut any corners despite my attitude and ensured we got a full checkup before departing.

Easy to set an appointment if you do it on your phone. Great…read moredoctor, explains what's going on all the way through the exam, so you're not left wondering. They accepted my insurance no problem and help me get glasses, with no troubles.