I lived at a property in Arlington VA and it was the worst residential experience ever. Stuck…read morethere during COVID, the quality of the building and service greatly deteriorated while they jacked up prices. Inhumane. Avoid at all costs.

Equity Residential has to be one of the worst community investment companies out there.Does not…read morecare about their tenants health or well being. Does not employ professionals that show empathy toward their consumer. When I rented here it was under Greystar then got sold to Equity. I had already signed the contract. Equity properties do not run efficiently. Their "modern and upscale" appliances break and not able to be fixed properly. Emergency situations have to be dealt with when management in the office and that is usually never. If they're in the office you have to call several times to get a response. Equity Residential name if you see on apartment complex. Run!!

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Jane Reitz and her team are amazing! Jane is unbelievably knowledgeable. It was so refreshing…read moreworking with such a wonderful team and with an agent that we absolutely trusted. If we had any questions or concerns, Jane and her team were there. She counselled us on renovations ides, opened our eyes to renovation possibilities, and went above and beyond at every turn. We found our dream home thanks to her!

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

I cannot say enough fabulous things about Courtney Wood! Working with her has been an absolute…read moredream. I reached out to Courtney on a whim after reading many great reviews about other's experience with her. Shedidnotdisappoint! She was extremely responsive, honest and I felt she always had my best interest at heart. She clearly knows the Boston rental market. She managed my expectations and also advocated for me time and time again. I had a very small window to secure an apartment post 9/1 and Courtney helped me find a place in my top location with all the amenities I was hoping for. If you're looking for an apartment in Boston, Courtney is your girl!

I genuinely sympathize with folks who have reported that their time living in one of the company's…read moreproperties was not what they hoped for. But each individual's life and experiences are their own, and my experience has been very different. Management is incredibly responsive and attentive to tenant needs. The units are very nicely re-appointed and refreshed when they turn over to new tenants. Maintenance crews are efficient, skilled, and friendly. Some have been caring for their buildings for decades. Finally, Heath introduced an online rental platform that creates flexible payment options for apartment units and, where applicable, paid parking spots. As with anything - results may vary. But the results as I have observed are excellent.

Awful at replying to complaints about the unit. Neglectful and irresponsible company. They…read moreallegedly scam people out of their security deposits as well. Haven't met someone who had a good experience with heath properties. I lived in an apartment managed by heath for two years and never had a decent experience with them. Do better!

Mario was extremely helpful throughout our entire apartment search. My roommate and I got a late…read morestart and were in a bit of a time crunch, but Mario was able to set up over 10 apartment tours for us in a single day, which made the process so much easier. Once we found an apartment we liked, Mario was incredibly quick to respond and was very helpful throughout the negotiation process, helping us get everything worked out so we could sign the lease quickly. He answered all of our questions, was available whenever we needed him, and continued to help us at every step along the way. Mario also knew the North End extremely well and gave us a lot of great local recommendations. Most importantly, it genuinely felt like he was trying to help us find the right apartment rather than simply trying to make a sale. He was honest and upfront about the listings we looked at and always had our best interests in mind. I would highly recommend Mario to anyone looking for an apartment in Boston, especially in the North End!

Our broker Mario was so easy to work with! Very responsive, organized, honest and helpful! Found my…read moreroommates and I a great place in the north end.

If I could give zero stars, I would. Working with Jane Reitz was atrocious…read more Backing up here, we'd interacted with Jane regarding three properties. I did not realize it was possible to witness all of these things with just one agent, but it happened: - At open houses, Jane and her assistants were very unprepared. They had laptops open, trying to get the answer to basic questions like "How many units are in the association? Is the heat gas? etc." It was as if no one did their homework and was very unprofessional. - Jane was 1 hour late to one showing, 30 minutes later to another one we had with her. In both cases, she blamed it on her assistant not telling her instead of taking the fall for it like a real professional. - Jane forgot the basement key on a home inspection and then proceeded to hire a locksmith, make us wait an hour for the guy to show up, have him break into the basement without permission of anyone in the association, and then write him a bad check. -Jane fails to disclose a material known fact in a real estate listing on MLS. There was a right of first refusal on the property. Per the law, she is required to disclose this and knowingly did not. We were eventually forced out of the deal and out thousands of dollars. This also put the seller in a tough position because she was now under threat of lawsuit from others in the association. Our agent's company said THIS IS THE WORST THING HE'D EVER SEEN HAPPEN IN A REAL ESTATE TRANSACTION. Then, the saga continues - 1. We sued her for breaking Mass 93A law, Unfair and Deceptive Business practices. 2. We filed a complaint with the Massachusetts Division of Professional Licensure. 3. We filed an ethics complaint with the Greater Boston Board of Real Estate. Take your buying and selling of real estate elsewhere! The stress and horrible events that are likely to occur doing business with Jane Reitz are not worth it.

Our experience with Jane Reitz of Keller Williams was stellar. Jane was recommended to us by…read moremultiple families in the neighborhood who have had wonderful experiences with her and we are very happy with how thorough, conscientious, caring and honest she has been throughout this entire process. It's also lovely to work with someone who is so heavily involved in the community.

A definite place to go whether a local or tourist. The Lexington restaurant is a favorite!…read moreExcellent cocktails and German wine accompanied by lobster bisque and NE cod.

From the owner: Commercial Real Estateread more

I don't even know where to start. Black mold, cockroaches,…read morerats, infestation, hoarding, harassment upon other tenants . Constant fire hazards constant neglect. Constant noise and parking violations among All of these one star reviews don't even do any of this justice. The few good reviews are fake profile, profiles, and pictures of edited listings that are Photo shopped. The management company does not respond . They have a lengthy list of violations, continuing and ongoing with the city. Upon speaking with said city official, they confirmed that each ticket was attempted to be appealed and all were denied . The apartments that they attempt to rent out, do not look as though they appear . They claim the bare minimum was saying that they'll clean and maybe paint . They don't even vacuum .

I'm an agent for another firm and I would not recommend using this agency. I've had multiple…read moreclients interested in renting their properties, but unfortunately unless you are of Asian decent- they will ignore your requests and deny the applicant based on skin color.

Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!