Customer service sucks! Will make you order on door dash if it's to go and then say they will accommodate your substitution then say no when you get there and no fix or refund the order . It's very difficult and they are mean read more

I was charged $172.15 for my lunch . I was accused of being a liar and a scammer as I asked for a copy of the receipt. The manager hung up on the phone and yelled and screamed at me when I came inside the restaurant.I would never come back to a restaurant that is this unprofessional, and that blatantly tries to steal money from the client. I'm disputing the charge with Discover as I've never been this mistreated at a restaurant in my life. read more

I have been coming here since my mother has been dipping my pacifier into the ginger sauce (no exaggeration). I LOVE LOVE LOVE this place, I've moved states and would come back to have Nagoya. When I moved back to Texas DFW, I went back to eating this once a month. Favorite restaurant forever and always. read more

So happy to see they added noodles to each meal like similar competitors! They sauce they serve with each hibachi meal is the best I've had! I'm sad they took the roll away with whip cream strawberries and fish it was one of my favs. Our chef did some new things I had not see before and we laughed a lot. Our server did not seem happy to be there and our drinks were never refilled or offered. They now have a fun birthday wall and celebrate larger than they did previously! I can't wait to come back! read more

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Food was absolutely amazing and prepared perfectly. The hibachi chef put on a hilarious show for the entire table. My mother in law was very happy with the birthday celebration she received there as well. The place is always so clean, professional and fun to be part of. Been here several times, and have not been disappointed at any visit. read more

I would give a 0 but I had to chose a number the old man at the front is VERY rude. lacks professionalism. made me uncomfortable and I left instead of dining in. I came alone and asked to sit at the bar because the place was very crowded and I wanted to give others with more than a party of 1 the opportunity to sit at the booths. he very angrily and rude said No no you cannot ! and we don't do take out. I never mentioned anything about getting it togo I asked why was he yelling and trying to explain why. he then cut me off again so I decided to not even spend money here. I used to love this place however I will NEVER come back read more

Website would not allow input for the credit card payment. I called to place our order over the phone and the person answering didn't know what two of the dishes were. Mid call, the manager stopped by and told her that she's not allowed to take phone orders. They don't want our money.... That's fine but don't have an online order form that doesn't accept payment. We have kids and can't go there, order and wait 20 mins for the food to be ready. read more

Food was amazing! And service and presentation was amazing, shouts out to Henry he was awesome and funny, definently coming again read more

Nagoya Japanese Restaurant - This food is amazing! Henry was the best!!!! Presentation and service was on point!! And he was funny the whole time ! - Japanese Near Me - Arlington, Texas

No complaints about the food, we have going there for 15 years. But today we found out the lunch menu was cancelled it's dinner only we left. Good luck with that. Will be back for dinner soon read more

The food was excellent, all the ingredients were fresh. It's a little expensive, but the meat is better quality than most places, and it's a huge meal. Ifs very pleasing eating food that has just come off the grill. read more

Food is delicious! We have tried hibachi, and sushi ! Service is attentive! A great place to celebrate Birthdays ! read more

We have been coming to this restaurant for 15 years. I two large orders of rice every two weeks. This morning when I ordered it there was a glitch and when the confirmation text came through it said noodles and not rice. I ordered it at 1:42 I called at 1:44 to tell them it was supposed to be rice and not . They are the exact same price. She said not a problem. It said it would be 20 to 25 minutes to be ready so I started to drive to the restaurant. Halfway there they called me back and said that they could not change it because it was already cooked when I called. There's no way noodles cooked in two minutes. And even if they did which is impossible they would be cold sitting there for 20 to 25 minutes. This is the second time this has happened with a new girl that is working at the front . Two weeks ago I walked in to do a pick up order for and she told me they were not doing any to go orders. I went to my car I ordered it online and I walked back in and picked it up. She was very rude not compassionate at all. We cannot eat noodles in our family so there was $26 to waste after I do this and give them a lot of business. This makes me very sad that the customer service has gone down to this. I asked for some Yum Yum sauce and I had to pay for two little tiny containers because it was extra when you dine in you get all the Yum Yum sauce that you want all I wanted was tiny to go with my rice. We will not be back and that makes me sad because we do love the food. Not until the customer service gets better. read more

Walking in to Nagoya was instant calming and relaxing. Service was prompt. On this, our first visit, my husband and I shared their Homemoon Roll as a starter. Then, we each thoroughly enjoyed their Salmon Bento, which had two pieces of crab, avocado, and jalapeño roll, tempura veggies, rice and grilled salmon over bed of grated cabbage. These items were on their lunch menu. Iced tea here was so very delicious too and as such worth mentioning. Definitely coming back. read more

Nagoya Japanese Restaurant - Salmon Bento Box Lunch Special and their flavorful iced tea. - Japanese Near Me - Arlington, Texas

Best hibachi and great service!! We've been going here for over 20 years and will continue to come here when we want great hibachi!

I have no complaints about the food, but they now don't do to go orders. I walked in to get two sushi rolls to go and was told they weren't doing them today. My family have been customers for over 20 years. Very disappointing to see this place go down hill. read more

Haven't been here in awhile so it was nice to be back. Tried to go to the "other hibachi grill place" down Cooper and it was over an hour wait. Got right in with a party of 2 (only way to go. Any more people make a reservation). Food was outstanding. Show is always fun. I'm glad the quality is still great and the people are nice. Had filet (rare) and scallops which is my fav and it was delicious. Wife had strip and shrimp and she said it was good also. We've NEVER had a bad experience here and this is our absolute go to for hibachi!! read more

This place is awesome .. we went here for another Bday lunch for Lu .. there was four of us and we came just for the Hibachi grill ! We sat down immediately which was cool. There was a small salad and soup served before the show started. Between the four of use there was filet mignon, chicken, shrimp and scallions. We added fried rice and veggies came along with the meal . Our chef was working hard and delivered a nice show for the crowd . We all had a really good time and will be back for more . The food was delicious and we got completely stuffed lol . read more

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Delicious definitely enjoyed my lunch will definitely visit soon the ambience was nice read more

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So we were on our way to sign some important documents and we found this restaurant. You can sense the core of oh classic, Japan. And it's beauty. The lunch specials were everywhere and they do not appoint. As you can get everything from habachie. Vento box or sushi and some specialized roles. My wife and I decided to try the steak havachi. And I had some salmon sushi while she had a specialized roll. The service is quick and fast and if you were in a mood for hibachi with the chef cooking in front of you. That was available at the early hours before noon. The food was plentiful and tasted fantastic and not to mention that even the restaurant manager greeted us and asked how everything was going. This is a restaurant that you sure would come again. And again and a highly recommend to try this place. read more

Nagoya Japanese Restaurant - Japanese Near Me - Arlington, Texas

We came for lunch and only two of the three guests received their food after 50 minutes and countless request. I cannot tell you how disappointed we were with the food quality and service. I don't recommend this place. read more

3 stars because our cook made it a good time, and had the type of humor I like. Had he not been, this experience would've easily been a 2. Clean restaurant, spacious. The waitress who took our order could have been a little warmer in her approach. The show consisted of: The initial, classic oil fire show, cleaning of the grill Onion Volcano "train" Flipping the food and you catch it in your mouth The faux "want more sauce?" Squirt to the face (No saki squirts, if you know, you know) The food: The mushroom soup, we did not eat. I tasted it, and it wasn't something I would have to have. The salad - you are given no choice on which dressing comes on it. (The salad comes with a dressing on it already, and I was not a fan. Sweet tasting) My company ordered steak and shrimp combo dinner I, the chicken and shrimp combo dinner My shrimp was season-less, the only taste being that of the char from the grill. The chicken, which may have been on the "cooler" part of the grill while everything else cooked, was cooking the full time of everyone else's meat being cooked. The result- dry chicken. The flavor was only from the sauce, in my opinion. Veggies are your classic ones- carrot, mushroom, onion, etc. The fried rice, I believe, is a $3.50 up-charge. The meal comes with steamed rice. I may be incorrect- but check the menu. I could've sworn. Either way, everyone there ordered fried rice. The rice comes served in a bowl. The cook scoops it into the bowl and then turns the bowl upside down on your plate. You get the complimentary 2 shrimp, per usual. Choice between two sauces. I chose 2 yum yum. The saving grace for this plate was the sauce. I would not return read more

I love Nagoya, especially love the hibachi specials... They're very reasonably priced and very tasty. But I also like their sushi. They have a lot of the standard choices and everything is tasty. I haven't tried their sashimi yet. Normally I get there hibachi, which is very very tasty... And there's choices on that as well. Great for lunch. read more

The sushi is really good. Soft shell crab spring roll is one of my favorites. The yellowtail sashimi is a must get read more

Nagoya Japanese Restaurant - Yellowtail with Ponzu sauce and jalapeños - Japanese Near Me - Arlington, Texas

First thing, the greeter/ maître d' was not friendly and made us feel unwelcome she seemed distracted and ignored us. Next the sushI. The power roll and volcano roll my wife (she is from Japan) ordered had so much sauce on them that they didn't even taste like sushi, and it tasted strange. Of course she left most of it behind. That night, her stomach hurt and she had to run to the bathroom several times. The only reason we gave two stars was because the beef teriyaki that I ordered was pretty good. By the way, I lived in Japan for many years and wife is from Japan, so we know what Sushi should taste like. The sushi is not in the least bit authentic. read more

I LOVE this restaurant. The food there is absolutely scrumptious, delicious, and very tasty. Each time I go there, I get my stomach stuffed and I always have a good time. The service there is very good, well for me. I totally recommend this restaurant. read more

The food and service are always first rate. Have dined in and carried out numerous times. Definitely one of my go to spots.

It was awesome lunch . The place is really beautiful. The hibachi chef was fun and entertaining thank You. Was there during lunch hour place was not packed. I really enjoyed the meal . Staff Very Attentive. It was a Mother's Day Lunch Provided By Daughter. I really am blessed. Thank You Courtney. What A Wonderful Time. read more

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I had called a day before for a reservation of 10 people for my daughter's 15th birthday & when we arrived (on time) my reservation was "missing". It was a man who took my reservation & he even mentioned "if my party was 15 mins late then I'll have to be put on a waitlist". I understood that & when I asked about my reservation & told them that detail I honestly expected to talk to a manager or at least the man who took my information. They apologized & said I'll only have to wait 5 mins, which was actually 45 mins. While waiting we tried to get a few drinks at the side bar by the waiting area & no one was at the bar once. There was a man who seemed like he worked the bar because he walked towards the bar until he noticed people waiting there. He completely dodged us. We mentioned to the hostess, the waitress each twice it was for my daughter's birthday & they never did the birthday song until we had to remind them after 5x's. Oh, & oil splashed in my eye but I kept my cool because I didn't want to make it about me, the chef just laughed it off. We had been patient & kind, no attitude or demanding demeanor so I was upset at that point because they just didn't give a shit. I've been there before and had a great experience so this was extremely upsetting for spending $600 on 10 people. read more

As someone who grew up in Arlington I still come here with my family to have hibachi. We can this year the Saturday before Father's Day. It was a pretty miserable experience. My family took up one hibachi table but my wife and I sat on the end and they had us crammed in next to other people who were on the other side. Just wasn't pleasant but ok. It's hibachi after all. I looked over the menu and honestly I thought their prices were ridiculous. My wife got grilled chicken hibachi. That's it. Nothing else. No sushi, no appetizers or anything. Just for her it was $60. It's not that we can't afford it but it's just not worth it. I'm glad I chose not eat. Just over priced and the service was "meh" . Again I get it's it's hibachi....you get a little show with the cook (who was very friendly and funny) but the experience is not worth $69 for ONE person. That will be the last visit to Nagoya. read more

The only reason I put a 4 star because this review is based off of the hibachi only. I've never tried the sushi yet, but it's safe to say that I would be surprised if the sushi is bad because the hibachi was so good! I really enjoyed my food and the service. Because of the attitude of the staff, the atmosphere is very fun and family friendly. Would definitely recommend to others.! read more

Nagoya Japanese Restaurant - Hibachi Steak & Shrimp - Japanese Near Me - Arlington, Texas

Cleanliness. Is it too much to ask? Food is good but being so distracted by the lack of cleanliness is a problem. Makes me wonder about a clean kitchen. Get it together Nagoya. I have been a customer since you were in your old location and you left that building because it was run down and moldy. Don't do it to a second building. Eeew read more

Nagoya Japanese Restaurant - Air vents with grime. Filters needed or need to be changed. - Japanese Near Me - Arlington, Texas

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I have been here a few times because it's my friend's birthday choice. The food is consistently good. I like the atmosphere at night; definitely can be a date spot. She always requests the same hibachi chef and he is friendly and fun! read more

We went to Nagoya for my Mom's birthday celebration. Our reservation was at 6:30. We were sat right away. The hostess was very nice and sat parties quickly. There wasn't a wait, but the restaurant was busy. We had our own hibachi table to ourselves (8 people). We had 3 kids with us that are very picky eaters. To our surprise, they loved the fried rice and chicken. We were so happy!! The soup and salad that came with the hibachi dinner was a very nice addition to the meal. We had to wait. A while (20 mins) for a chef to become available to cook our food. Our server notified us that they only had 3 chef's. I can't imagine how it's easy to find checks that can cook hibachi. We ordered some sushi while we waited. The sushi was great. Fresh, simple and beautifully plated. The chef arrived. He was very good. Funny, skilled and super friendly. We had chicken, beef and shrimp hibachi. All cooked perfectly. Portions were large. Good food, good company and a good show. What more could we ask for? We would definitely return. read more

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They lack cleanliness, my granddaughter and I went to taste the food and get a room for her birthday party and were so very disappointed, we sat across from the Sushi Bar and watched the "Chef" slice a large scallop thinly to make our sushi, when we told him we had ordered the small scallops that were more expensive he gave us a dirty look and continue eating from the bar, we were disgusted, we called the lady who waited on us and told her we were leaving and she wanted to charge us for the water and the untouched scallop sushi. We laughed and walked out while the "Chef" with a mouth full of food was speaking Vietnamese at us in a mean manner while the older waitress laughed. Most of this lousy restaurants in Texas aren't Japanese owned they're owned, served, cooked, by the worst Vietnamese people. Never again!! I do not recommend this place they lack hygiene, lack good manners, a good staff, and a real Sushi Chef who doesn't eat out of the sushi bar read more

i love coming here. friendly and great customer service. food is so delightful. place is well kept and up to date. recommend it for family and friends day/night out read more

Nagoya Japanese Restaurant - Chicken Fried Rice - Japanese Near Me - Arlington, Texas

Bomb. Google "Nagoya coupon" and get a 2 for 29.99 hibachi dinner coupon (thats what we did) They also have a couple other coupons for free appetizers or something. Atmosphere is cool. The hibachi aspect is cool. Our chef was super animated and interacted with our group a lot which was fun. Food was SUPER YUM. Would have been $20-25 per meal without the coupon which is pricey but i think if you're looking for something fancy plus the experience its worth it. The other waitresses were also very attentive and friendly. Would recommend the Nagoya special and Red Snapper hibachi meal. read more

Food was pretty affordable but not really good how I appreciate hibachi. There were no substitutes but my veggies could've been cooked a little longer. The food was ok but I like goooddddd food. 3/5 really 2.5 but I'll give them the .5 star read more

I don't know where to start. I seen a bunch of false advertising about how "GREAT" this food was. I always missed until today and I wish today I would have missed it. The food was unseasoned. I was forced to ask for the container of ginger to pour on my food to give it taste. Decided to go on the limb and get sushi, ordered the shrimp roll, it only had two pieces of cooked shrimp that sat outside on 2 of the 6 rolls that came with the appetizer. So for the $114 we paid, I think we deserve about $50-$60 in return for the service not provided. I hope this is taken serious, but I want to take that one star that I'm forced to click away for this post. read more

The food is always good! The service is usually very good as well. Definitely go for the miso soup. It makes me feel better when im sick. 10/10 do recommend read more

Pretty decent sushi place (they also have hibachi if you want an entertaining meal). I was pleasantly surprised because the reviews weren't too great for this place but overall the food was good and filling. We orders the ceviche (has tuna, shrimp, salmon, seaweed salad, and topped with roe) and that was probably one of the best I've ever had. The flavor/marinate was citrus-sy and refreshing. The salmon teriyaki is great lunch deal. Great portion of fried rice and fish!! The salmon was grilled perfectly and has a nice slight crisp to it (love it). The batter on the tempura was light and not oily. Also comes with 2 pieces of California roll. I was SO full and everything was delicious. Will be back to try more! read more

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