1. Nail Box

    1. Nail Box

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    Richmond, CA

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    Nail Box

    3.7 (3 reviews)
    Closed Closed
    Updated 1 month ago

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    Services - Nail Box

    Manicure

    Manicure and pedicure

    Nail Box Photos

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    Recommended Reviews - Nail Box

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    2 months ago

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    1 month ago

    i drove 45 mins here and they scheduled someone else for my time and i wasn't able to get my nails done, horrible experience

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    3 months ago

    Service was exceptional. Caring and attentive to my wishes. The quality met as promised so highly satisfied with Nail Box.

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    Nails by Ken - Inside shop. Super cute lighting!

    Nails by Ken

    4.7(197 reviews)
    0.3 mi
    $$

    I've been a long-time client of Tony's, so of course when he made the move from Vallejo to El…read moreCerrito, I followed! I've always loved his work -- Tony does exceptional pedicures and nails, and he's truly someone I trust with my sets. On this particular visit, Tony explained that he wasn't able to do the design I wanted that day, but V happily stepped in and offered to do both my nails AND toes after Tony prepped me. And let me tell you... V HOOKED ME UP! Not only did my set come out sooo beautiful, but V also introduced me to glass nail polish, and I am officially HOOKED! The finish was gorgeous, and the longevity has been incredible. My nails have lasted OVER A MONTH! At this point, I'm literally forcefully trying to remove them because the length + all the growth has started to hurt a little when one happens to break -- but honestly, that's not unique to this set. If my nails weren't this long, I'm pretty sure I could have comfortably gotten well over a month out of them. Needless to say, this set was WELL worth it. The quality, the service, the longevity, and the fact that Tony and V worked together to make sure I left happy -- 10/10! Tony and V, I'm ready for my next set real soon!

    Loved their service! Owner is very nice and attentive. They are all very nice and make sure you…read moreleave happy with your results. The vibe feels nice because everyone is so welcoming, an aesthetically pleasing feeling when being there!

    Photos
    Nails by Ken - Look at Tony giving me exceptional service!

    Look at Tony giving me exceptional service!

    Nails by Ken - Tony is so awesome.

    Tony is so awesome.

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    Nails By Vivian - Amazing ! Love it

    Nails By Vivian

    3.6(837 reviews)
    0.3 mi
    $$$

    I'm very disappointed with the experience my sister and I had at this salon. We chose this place…read morebecause it had about 4 stars on Yelp, so we expected decent service, but unfortunately that wasn't the case. As soon as my sister sat down, the nail technician turned on the water for me and it was extremely hot. The staff member assisting her didn't seem to have good customer service and barely spoke to my sister--she just jingled the nail color samples in front of her without saying anything. When my technician, Lisa, came over, I immediately told her I wanted a classic pedicure, and she responded "okay, classic." During the service, the leg massage was very rough and uncomfortable rather than relaxing. After we were finished, I noticed I had been charged for a deluxe pedicure, even though I clearly asked for a classic. When we brought it up, several workers began arguing with us and made it seem like it was our fault. After going back and forth, the gentleman at the front desk eventually refunded the difference. However, the situation didn't end there. After we left and were already at Chipotle, the same gentleman followed us outside and told me he forgot to charge me for the gel color and asked if I could Zelle him $15. At that point I told him I was not satisfied with the service and that the mistake was on their end. Overall, the customer service was very unprofessional and the experience was uncomfortable. I was really hoping for a relaxing time with my sister, but instead it turned into a frustrating situation

    I really wanted to like this place because it was near my house and not as expensive as private…read morenail techs so I've been going for about a year or so once every couple months and seeing different techs everytime. Tried polygel, gel x, hard gel, etc. Every time there was something visibly wrong. Be it too thick, uneven, missed cuticle work, etc. but I kept trying anyways. The last time I went in I asked for a natural looking French and showed the inspo pics seen in my screenshot below, the tech picked out a pink and I said yes that looks good. I watch a movie on my phone and next thing I know I'm done! No French added, thick clumpy paint, gel covering my cuticles. It's upsetting because nails are a luxury service, they're not cheap, but for whatever reason they have been consistently been done with lack of detail. The tech tried to argue with me at first but when I showed her the pictures again she couldn't deny that she didn't give me what I asked for. She asked me if I wanted to do French still and I said no thank you (that would've looked even more insane), I said just put a layer of chrome please and she did. They didn't refund me, didn't offer to remove them or discount my next service or anything. I won't be returning and I hope that this place does additional training for their techs or compensates them more- not sure what the problem is because it's a beautiful, clean, well equipped salon but the work itself is just not consistently worth it.

    Photos
    Nails By Vivian - French gel dip manicure

    French gel dip manicure

    Nails By Vivian
    Nails By Vivian

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    NAILS 4 YOU - Obsessed with my nail today!  Thank you Jenny!

    NAILS 4 YOU

    4.3(73 reviews)
    0.4 mi
    $$

    Years later and Jenny is still my favorite! I get the best nail art, so many compliments and all…read moredone in 1 hour for my manis. Jenny always knows me and makes my appointment with her, has so many cute original sets and also can do any trend or style you want perfectly. I moved farther away and still go to her!!

    I got my nails done here 3 months ago and she must've used concrete because they STILL will not…read morecome off without damaging my nails. I came twice to get my acrylics done and while I liked the way the end product looked, the lack of care for the nails and random upcharging ultimately made me stop coming. This last time I came, I had one of the ladies take my old set off since the nail tech laid acrylic over two lifting nails on my first visit and they ended up creating a worse problem. Great, I needed a refresh anyway. She proceeds to put SUPER tiny tips on my nails, which makes them look thin on the sides like I like but it created terrible ingrown nails because it squeezed the sides of the nails. Ultimately I picked a solid red color and she charged me $25 more than the listed price. No reason for it since it's a simple acrylic set with one color. This happened last time and I assumed it was the glitter color was more but it seems she decides on the fly what to charge. Now, three months later, my nails are so thin and have 5 huge pieces of acrylic still stuck to them. I've since moved away and found a new nail tech who refuses to pull them off entirely because they are causing tearing and bleeding on my natural nail. I have religiously done my nails my whole life so three months of this is upsetting and ridiculous. Lastly, they were playing a movie with full blown sex scenes in the salon one of the times when I went and it was so uncomfortable. She apologized after a few minutes of it but continued being standoffish and awkward to me, which was another part of the bad experience. I came back one last time to give them a chance since I liked the end result and color selection, but I made a huge mistake returning.

    Photos
    NAILS 4 YOU - Super glued my cuticle around my left ring finger nail completely, that's when I decided to stop the appointment

    Super glued my cuticle around my left ring finger nail completely, that's when I decided to stop the appointment

    NAILS 4 YOU - Dry, rough, scratched up nails after gel removal.

    Dry, rough, scratched up nails after gel removal.

    NAILS 4 YOU

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    Bay Beauty Spa - Couple massage~~

    Bay Beauty Spa

    3.9(264 reviews)
    0.6 mi
    $
    Certified professionals
    Available by appointment

    120 minute deep tissue massage. Wonderful! I walked out feeling so relaxed and calm. Nice…read moreatmosphere, clean spaces, friendly and welcoming staff. I will return soon.

    I came here for a 90-minute lymphatic massage. At the beginning, when I was lying on my back, the…read morepressure on the front of my body was way too light. I asked if she could make it a little stronger, but she said they don't use much pressure on the front. I understand that, but it honestly didn't feel like a massage. It felt like she was just lightly waving a gua sha tool over my skin with almost no pressure. There was virtually no therapeutic pressure or technique with that tool. When she used her hands, I was hoping she would spend more time on my neck and shoulders, but that part was very short. I kept wondering what she was actually doing.. Once I turned over, the experience completely changed. She used her elbows to press down very aggressively. It wasn't just deep pressure, it felt like she didn't really know how to massage properly. She asked if the pressure was okay a few times, but I said yes because I was worried that if I complained, she'd go back to barely touching me. I've had massages regularly at many different places, and I've never experienced someone who relied almost entirely on digging in with their elbows like this. It felt more rough than therapeutic. She also scraped my calves way too hard with a gua sha tool. It wasn't relieving at all, it was just an unpleasant kind of pain. Overall, I was disappointed from beginning to end. I ended up with bruises all over my back, and after the massage I felt so dizzy that I had a headache and felt unwell for the next three days. On top of that, I developed an itchy rash on both sides of my neck that still hasn't gone away. I'm not sure if it was caused by the massage oil or the massage itself. The therapist was kind and friendly, but unfortunately the massage itself was one of the worst I've had. Based on my experience, I honestly don't understand why this place has such high reviews. I was really looking forward to it and left very disappointed.

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