I got a not-so-good pedi from here. The paint job was decent, but the massage was non-existent. I think I just got the really bad technician. The nail polish colors aren't organized, so it's tough trying to sort through it all. read more

As I'm driving home from work, I was seized by a desire to get a manicure. I was shaking from manicure withdrawal as I steered the car towards my normal spot. So my night of nail horror begins..... 6:00pm - Walk in to Arundel Mills Nail & Spa http://www.yelp.com/biz/arundel-mills-nail-and-spa-hanover#query:nails and was overwhelmed by all the ladies waiting in line. Why do people flock to nail salon as soon as the weather gets warmer, I'd never know. At least I was going thru withdrawal, what's their excuse? My usual tech wasn't there that day so I wasn't getting ANY service. I guess that's the downside of having a "usual" tech. The told me it would be 20 min and I'm like, 'nah, I will try my luck elsewhere.' 6:05pm - walk in to THIS establishment thinking my nail fix will be a thing of the past. I've had mani/pedi here once before and thought the place half-way descent. I was prompty greeted and seated. I told them I had my own bottle of nail color (yeah, I'm a nail freak) and wanted a manicure. Since I was planning to go to my usual spot, I didn't have my filer and buffer with me. I asked my tech to give me a new file and buffer and she had nooooooooo clue what I was saying. After gesturing and talking very very slowly, she sorta got the gist of it and brought a new filer. So after filing, she tried to start buffering my nails with a sorry excuse for a buffer (omg, DIRTY!!!) so again, I started motioning for a new buffer. If somehow she understood the "new" filer, she had no freakin clue as to what "new" buffer is. If a customer asks for a new filer, wouldn't one conclude that she would want a new buffer? Wouldn't one? Well, this one didn't seem to get it. Ok, so I skipped the buffering. Next, she grabbed a tool from their jar-o-tools and brought it to my cuticles to commence cutting. WAIT A MINUTE!!!!! The cuticle cutter had CUTICLES residue from PREVIOUS cutomer(s)!!!! O.M.Freakin.G!!!! This is not just "gross," it's a serious health code violation!!! Needless to say, I skipped the manicure all together. Being an UNDERSTANDING person that I am, I actually stayed for a polish change. This tech was worst polisher EVER!!! My color was light pink and she couldn't get it right. After 3 coats, it still looked streaky and uneven. So I got the heck out of there and in the car took the polish off with a napkin. So at the end of this portion of my journey, I had nail polish all over my hand, my steering wheel, and my dash (from where I threw my napkin.) I wish I can say the night was over there and then but Oh, no... my night was not over. My disgust for this establishment was great but my urge for manicure was even greater.... it took two different nail salon and TWO hours later I finally had my manicure. I wish I could say it was worth it but frankly, I'd rather be at work. :( read more

I love coming here! I get my nails & eyebrows done here every 2 weeks or so and they always do an amazing job! All the techs are super nice but my favorite is Rebecca! She's very kind and has a great sense of humor and she does an amazing job with my nails! I never feel rushed when I'm here there's a lot of options in the Hanover area but I keep coming back here! Great customer service and the techs are all very talented! You can't go wrong :) read more

Nail Care & Spa - Nail Salons Near Me - Hanover, Maryland

This is my go to nail salon and I live out of town! I work in the area enough so it works. I am always pleased. I have been a customer for quite a few years too! Unfortunately they have gotten much busier and my days of just dropping in without an appointment are over. I prefer one tech over the others as he is fast and good!! I have had to go to other places when I could not get here and it makes me appreciate how fast my guy is! I highly recommend read more

Went in 1/15/16 at around 12, it was not busy so i was assisted right away. I got a fill in/ cut down from long to short, reshape and my eyebrows done for $50 This was my first time and I really liked how Linda did my nails and my eyebrows look good too, great service and I will return again. read more

This review is for all fly ladies who like acrylic or gel tips on their hands: Polish selection: 10/10 (organized, name brand, great selection) Quality of work: usually a 10 Do they massage your hands?: Yes! Their gel maniucres are FANTASTIC. Their gel dryer cures the gel to a crisp perfection and it lasts for 3 weeks with no chips/fading. I'm in love with their selection of gel polish as well. Extensive variety of colors. The exception to their excellent service is the woman who sits in the back of the salon on the far right in the corner. she did not massage my hands. she also painted them sloppily. she did not clean up the excess polish with remover. she argued with me about what design i wanted. she argued with me when i told her i felt the matte dark gray color looked like black and i disliked it (she had only painted my pinky at this time). she did not paint the tops of my nails. i should have said something before leaving and i regret that i didnt. usually what i experience: fast, quality service. best OPI nail polish selection. shape my nails how i like and evenly, paint the tops, massage your hands. they also do not really have a nail dryer here if youre getting acrylics. its old and sucks. you may as well let them air dry while you read a magazine or something. they dont ask if you want a lip wax when you dont even have hair on your upper lips. thats always nice. also if you want to chat they will chat and if you want to chat on your cell phone the entire time they will not try to bother you while they work on your nails. excellent place, which is why i go back every time to get my nails did! read more

I've been a loyal customer for 12 years to this place. 12 long years. I'm no longer a customer. Recently walked in during an appointment to find that the place is being nicely remodeled and with new management. Was even informed that they would include wine and champagne to the menu. Great! I'm really excited at this point. No problem. What bothered me to the utmost is that at the end of my service I was given a bill of $20 more than normal. Please make no bones about it, money is not the problem. My problem was a few things. The new manager was there, I wasn't presented with a new price list and when i asked my nail tech to tell me what I'm paying extra for, she very comfortably responded with this "the prices have increased because he's remodeling". Still hasn't told me what services have increased. Now for me, that has ABSOLUTELY NOTHING TO DO WITH THE PRICE OF TEA IN CHINA". As a loyal customer or any customer, we should've been informed before even sitting down that there is a new price list. I would've even expected that from new management. But he was way too busy mean mugging the entire visit. Now either my expectations are too high, or they have missed the mark on hospitality. Here it is 3 weeks later and I can tell you nothing has changed. Now i have to find somebody new cause I'm all about principle. Good luck to future patrons. read more

DO NOT RECOMMEND . Was the guy at chair 4 , did my nails NOTHING like the picture I showed him. (Lavender with gemstones) and I got white with glitter polish. Not what I asked for but I already wasted my time. I was also charged 73$ For a gel pedicure and a fill in.. the fill in is originally $18 but I was charged 25 because they had to refill my coffin nails.. this makes no sense AND he added in a tip at his leisure !!!! Went in and tried to figure it all out and the guy over talked me and told me I was wrong about it all. My nail shape is crooked as well as my nails weren't even drilled right so they look horrible under that polish. DONT WASTE YOUR MONEY !!! Horrible customer service !!! read more

I've been going to them for 3 years now and yes they have always sucked, lol...but they're some good with them....first they are really good with eyelashes (affordable) and eyebrows and pedicures, but their nails always seem to pop off before 2 weeks, and they are expensive compare to most. But i never usually have to wait and the staff is always polite to me, but because i pay so much when i come in here and my nails come off within 2 weeks i had to give them 2 stars. I have found another place so i no longer go here. read more

The woman doing my nails was rude. She kept pushing me to get extra stuff after I told that bitch no plenty of times. Then had the nerve to scrape shit from under my nails and rubbed it on my skin instead of wiping the tool off. I will NEVER COME BACK here. read more

BEWARE OF PRICING SCAM!!! I went in looking for a basic pedicure. The nail technician told me there were only two options a $37 option and a $45 option. When I get a price list on my way out I discover there was a $27 pedicure that wasn't offered to me. And of top of that, the technician was rushing the whole time. I was scammed out of $10 bucks, and given how poor the service was, even more than that. STAY AWAY! There are other options in the area. Go somewhere else. read more

Horrible service! They popped my nails off when all I wanted was a fill. My nails look so un natural! One isnt even straight and another looks pointed up. I told the girl and she said that was just my nail! I will never come back again! read more

Not worth it for the money they charge. I've been going to this salon for 3 years to get my eyebrows arched by Denise. I have had my nails done there twice and a pedicure twice. Everyone appears very kind on the surface but they are not. I have had two incidents that made me want to never patronize their business again. The first was over a year ago and second was my last pedicure in March 2017. I visited to get my eyebrows arched in Dec 2015 I asked that Denise do my nails too. She was servicing someone and asked if someone else could do my nails. I said no and I could clearly see that she was annoyed that I wanted to wait for her. She made several comments about me wanting to wait (seriously!) In March 2017, I had a pedicure done on a nice Sunday afternoon. I chose a bright yellow color. The young lady cut my foot with her grater and was not well trained in actually applying paint. I'm very particular when it comes to my nails and toes. The entire nail should be painted- hit all the corners. She applied two coats and went on her way. Needless to say I was back the next evening after work bc the polish wasn't even or smooth. She applied it heavy thinking it would help the color appear solid but it didn't. With a color that light 3-4 coats are necessary. It started peeling a week later. When I've gone other places a pedicure has lasted for atleast a month (a good one, anyway). After going back to make them fix it. I went to walk out and they all kept their heads down. Typically, the owner always says goodbye. So I'm willing to bet whatever he said when she called him over to show him why I need a fix wasn't so nice. Oh well... You lost a customer. They need to work on their customer service and quality of services. read more

DONT WAIST YOUR MONEY .... I just paid 60.00 for a manicure and pedicure and I still have dry skin on my feet.. REALLY .... When I told the guy who did my service about my frustation he said it's okay and kept going... I get pedicures every two weeks and never have had an issue with my feet.... I spoke to the owner and he said it's okay honey it looks like a blister. I was like WHAT! NO it isn't clearly this is dead skin!!! I told him I've never had a foot blister ever in my life. I get pedicures regularly. He said ok... ok... He then turned around and walked back to his client he who's nails he was doing! I feel disrespected and unsatisfied! NEVER AGAIN WILL I BE PATRONIZING THIS ESTABLISHMENT! read more

This place was HORRIBLE!! A guy did my pedicure and i asked for white Nail polish, the bottle was dry and almost gone and he still tried to polish my toes with it! And he didnt even clean around my cuticles. HORRIBLE SERVICE!! read more

People trash this place but I like it a lot, I have gone for the last three years and the staff is super nice and the spa is clean. What else can you ask for in Hanover, MD. read more

Staff was pleasant and efficient, and the pedicure chairs were some of the best I've sat in, however, when I got home I found that my pedicure technician had not placed a top coat on my toes. Upon closer inspection of my feet I also noticed that none of my nails tips were painted, and that three of my toe nails were jagged and filed at a slant. I won't be returning. Sorry. read more

I've been a customer of Nail Care & Spa since October 2009 and I don't have the issues the previous reviewers stated. I don't use a regular tech, I just come in and see whomever is available. I usually get the gel nails with gel color tips. It last longer than paint and I return once a month every month. This time around, I removed the fake nails and got the 'gelish' nail color (the polish is a gel, supposed to last longer than regular polish.) I've had this manicure over a week now and there's not a single chip. read more

I am very partial to this place. They do a great job on the look of my gel nails. Never rushed, all even, not to think just perfect. That is till I put the gel nail polish on. It never last me two weeks. At the most one week before it starts to chip or the color fades. I feel it might be because the gel nail polish is old. I stick to the natural colors. When I get my eye brows done here though they do a really good gob cleaning them up. I like to keep a more natural thick eyebrow which if you want they do well not sure about how well they do with a more manicured eyebrow. read more

I went in after work and was greeted with warm smiles and information. About the services . I had Cindy do my nails and she told me about what was the latest trend and what others would get and told me more about different styles. I had a great experience considering I haven't done my nails in a while. Great service! read more

Nail Care & Spa - Beautiful! Kinda pricey but worth it! - Nail Salons Near Me - Hanover, Maryland

Service is really good. There aren't any prices listed so having technician explain the difference between a spa, deluxe and regular pedicure was a bit more than expected. Hope they get a price menu or lust sometime soon. read more

I've had my eyebrows done here and they went well. Today however, I went to get a gel manicure ($35) and the staff was very unprofessional; some were talking on their phones while working on customers. The guy doing my nails didn't really seem to know what he was doing and was rude. After he rang me up I put a $5 tip on my receipt and he said, "oh we don't take tips like that, do you have cash?" Since when do you get to demand how you want a tip (which is a courtesy and not required). I told him they need to tell people that BEFORE they sign their receipt, needless to say I will not be going back. read more

No prices listed and subpar work. It was by far the most expensive, irritating, and quickest mani/pedi for a party of 3 that I've ever experienced! And let's not get started on all the 'extras' they tried to sell us. read more

I decided to stop by this nail salon on a whim. I wanted to get a quick gel fill-in before my Valentine's date started. I walked in and was promptly greeted, then seated. David completed my gel fill-in within the time he stated, which was 25-30 mins. He handled my nails with care and they look so neat. He did a great job in a short amount of time. I walked out very pleased and so was my fiance' when he saw them. Also, I loved the tropical sea salt scrub that they used to exfoliate my hands. It smelled so good! I'd definitely return! :-) read more

After a couple very sub-par gels manicures in Laurel I tried here. My manicure came out looking really smooth, no mistakes. I have a weird schedule and was able to go on a Monday morning so there were no crowds but it looks like there are a lot of stations (mani and pedi). I definitely plan to come back read more

This is my husband and I first and last visit. There is no price list. We went there for a pedicure and the woman my husband had tried to up-sell us the entire time and would huff when we said no. She even attempted to just tell us about a service and then just do it. My husband confronted her about it and once again she huffed and put the stuff back. Finally, at the end when we paid she came over and complained to us because we were putting their tip on our credit card and she wanted it in cash. The only reason I'm giving two stars is because the guy i had was wonderful and friendly. read more

First, there's no price list. I paid $67 for a standard pedicure, gel manicure and lip wax, each by a different person. The service was OK so I tipped 20% on the credit card receipt, paying after the Mani pedi but before the wax. As I was leaving, the guy that did the pedicure asked me if he did my pedicure, as if to remind me to tip him... Did the guy that did the manicure think I tipped him only? Awkward. This isn't my normal salon and I won't be coming out of my way to come back. read more

Walked in and Rebecca took me right away. She gave me a great pedicure and I told her to keep my eyebrows thick and she did great shaping them. read more

Update: my gel manicure started chipping within three days.

Pushy! Went in for waxing a service that should've been $7. Was asked over 10 times if I wanted another service, replied no all 10 times. While getting the service the lady suggested I get something else while in her chair. Lucky for them I didn't know how much it would cost and they were able to get more money out of me, clearly their goal as soon as I arrived. I know they're trying to make money, they're a business I get it. But, don't be so pushy, it changed what should be a quick simple experience into an annoying one that pissed me off enough to join Yelp! read more

****************I just realized that I had written this review previously for Arundel Nails & Spa, but that is the other salon in the same general area as this one. After seeing the pic for this place I realized my mistake and cute and pasted my review for the correct location. ************************************************** I had been a regular customer here for years and unfortunately I've watched the quality of the mani/pedis, customer service and cleanliness go downhill. I regularly went to one technician and always made appointments. Increasingly she was late and made me wait and once the rest of the shop tried to hide the fact that she wasn't even there when I arrived for my appointment! Instead of sanitizing the equipment she started just putting them in the pedicure tub after my feet were done soaking, then she'd just rinse them off and put them back to use again! This was especially disturbing to me. Almost every time I went the nail tech made me bleed. I'd already been looking for another place to go when the inevitable happened...she made my toe bleed and then it got infected! I've had to go to the doctor twice and be put on antibiotics. Not good. Needless to say I'm not going back. I actually feel bad about writing this review because I at one time I really loved this place. It was the perfect "in between" nail spa. As in, not as expensive as say a Robert Andrew, but not as cheap and filthy as one of those hole-in-the wall places in just about every strip mall. Unfortunately that's all changing. read more

I have never written a bad review for any establishment that I have been to. I usually just chalk it up to 1 bad day and every once in a while things don't go smoothly... NOT THE CASE with Nail Care and Spa! I have been going there sporadically for a few years. I have noticed that the service just keeps getting worse and worse. I went in 2 days ago to get the neck, shoulder and back massage, a pedicure and a set of tips. The massage was ok.. Nothing fantastic but it did relieve some of the tension in my neck. Altough there was not a lot of pressure used and very litte time spent on the neck and shoulders. The bad part about the massage was the talking! I am getting a massage to relax, not to carry on a conversation. The pedicure lacked a decent massage and the technician, Diane, cut my big toe! The worst part was the manicure and tip application!!!!! I had heard bad news just prior to my appointment so I wasn't really focused on what she was doing. Maybe if I was paying closer attention I would not hve walked out of there with 3 fingers bleeding and my skin on my thumb glued to the tip!!! I would think that these technicians are experienced and are able to do a tip application without making the client bleed! Obviosly I was wrong! I will NEVER go back there no matter how much I am in need of a pedicure or manicure!!! read more

I could give this place a zero I would. I went there because my normal manicurist the others that work next to Panera were so busy they were not able to fit me in. Big Big mistake. My nails absolutely hurt! My eyebrows are now barely there, a simple easy upper lip wax, left me feeling like I am a direct relative of yetis with the amount of wax that was place all over my face and ripped off. My nails look clunky and chunky, I have can't believe how many coats of polish she placed on my nails. My sister's had a simple manicure, and they pressure you into getting services you don't really want, and then do a really bad job at it. She has air bubbles all over her nails, and the polish is all over her nails, just like mine. I am going to have to get back to my salon and have my manicurist soak off these nails and redo them. there seems to be a great many very inexperienced manicurist, go over to the one next to Panera. read more

Hello fellow yelpers! I have withheld on a review for Nail Care and Spa because I wanted to make sure my experience was comprehensive enough to make a review. Overall I've enjoyed attending this salon now for the last few years (maybe on and off for like 3 years). I will say that in general I get the deluxe pedicure , eyebrow waxing and manicure; full set and gel tip manicure services. I can honestly say I have only been disappointed once in the last 3 years. So here's my recommendation, if you are looking for a quality nail salon, this is a good bet. I think chairs 1/2 aka the owner and his wife do the absolute best work with chairs 3/4 as a close 2nd in my humble opinion, but of course beauty is in the eye of the beholder...I've pretty much been to all of them and have not been disappointed except one time when I asked for something fancier and more trendy. If you're a true nail art enthusiast most of the techs don't do designs and creative edgy stuff , but you'll probably get you fix if you can get into chairs 1-4. David (chair 1) is a true artist and is highly sought after. The staff are generally friendly and accommodating. There is sometimes a language barrier but all in all they are decent people and that's what matters most. Hopefully this review was helpful...I've attached some photos of the work and I do realize my taste is eclectic so don't judge solely off of my design taste, what matters is that they do GOOD nails:-) read more

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By far, they have to be the rudest, must disrespectful nail technicians I ever encountered in my life!!! Each time that I have been there, I continuously why I have returned especially when the customer service is not up to par. They are Vietnamese and tend to talk negatively about you in front of your face while working on you. I have repeatedly seen customers complain, I have seen them argue with their customers and the owner, Annie and David have both told me that the nail technicians prefer to work on customers that look like they have alot of money or typically get alot of services done. They sterotype, they discriminate and they rarely clean their tools. I refuse to pay my hard earned money to those that dont appreciate their customers. I do not recommend this place to anyone! read more

I didn't have a horrible experience. I just didn't enjoy the services. They are rude and tricked my friend into getting a pedicure when she only wanted a manicure. I wouldn't come here. My pedicure also bubbled and she just painted over it again. read more

A friend and I decided to go and get our nails done at this spa. We were very unpleased with the service for many different reasons. First the nail polish selection was terrible, mostly reds and pinks. Next the salon was very unorganized and cramped feeling. The man who did my nails was on his phone the whole time. The man who did my friends nails was talking to other customers and frequently stopped working on her nails. When they were cutting the skin around my nails the man cut me. He kept working and it continued to bleed until he called another girl over to help him stop the bleeding. They ended up gluing the cut with something that looked like eyelash glue. They also caused my friend to bleed but didn't tend to it. And finally they did a TERRIBLE job painting our nails. Overall we both do not recommend this nail to anyone. read more

Followed Denise to this place. Love the service and especially love the individual lashes that Annie applies. Mine have lasted for a month and look classy. For the price, you absolutely get your monies worth! read more

I had a regular mani and pedi. I had to wait 20 minutes but that's the only down side. They said that they'll get to me in five minutes. So, I got mine done by a lady name Diane. message, clean paint, tedious, excellent work!!! new fan, will deff come again. read more

The nails shop is nice. Everyone at Nails Care & Spa is very good and friendly. I love to come here. However, remember to bring CASH for tip. If the tip is put on credit card, the owners ( David & Annie) will take 40% off from their employees' tip. This is crazy. I can't believe the owners could take that much money from their employees. I wonder if it is legal to do that. read more