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    Nail It Salon

    3.9 (402 reviews)
    PriceyNail Salons
    Open 10:00 am - 7:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Nail It Salon

    Manicure

    Manicure and pedicure

    Nail repair

    Nail It Salon Photos

    Recommended Reviews - Nail It Salon

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    Unfortunately, I will be leaving a negative review due to my recent experience. I have never encountered customer service like this, and as someone who works in customer service myself, I would never treat clients this way. I simply asked whether it would be possible to have my hands and feet done at the same time. Instead of receiving a straightforward answer, my messages were repeatedly left unanswered, and I had to follow up multiple times. When I finally did receive a response, I felt I was met with unnecessary attitude and assumptions rather than professional communication. Another ongoing issue is what appears to be overbooking. As a customer, it often feels like too many appointments are scheduled at once, leading to delays, rushed services, and difficulty getting clear communication. Had I simply been told that my request couldn't be accommodated because the schedule was full, I would have completely understood. Instead, I was left chasing a response and made to feel like I was asking for something unreasonable. What makes this especially disappointing is that I have been a loyal customer for nearly a year and have always had wonderful experiences with Oanh. I truly adore her work, which is why this interaction with the receptionist was so surprising. Unfortunately, after the way I was treated, I can no longer support the business. I hope this feedback is taken constructively so future customers receive the professionalism, communication, and respect they deserve.

    Pedicure

    Went in for a pedicure, French tip...they look so bad. The line is so thick and my big nail is shaped round and was cut way too short. I was a little timid to say anything to her, as she did have a very gentle touch! I will say I enjoyed that. However I asked for regular and tech put gel and I didn't even realize. I was willing to pay without liking the art so far, but then when I went back to reception to pay, she said you got gel pedicure and I said no I wanted regular. She said oh she put gel...it's gonna be more expensive... I was confused and I said I had no idea. A salon I used to go to would use the blue light just to make the polish dry faster, so I thought that's what she was doing. I explained this to the receptionist and said it was fine I would pay anyway. She brought up that there's a language barrier, and while I understand that, I still distinctly told the receptionist that I wanted regular. To be honest that feels like it's just poor communication on the shop's end. Nail tech barely spoke to me, didn't say hi or ask what I wanted. Just went straight into doing the pedicure, which is fine but how come she put gel? All she asked about was nail trim, remove callous, and French tip. All of which I said yes to. She made sure to show me that callous removal was extra and I said that's ok! I ended up paying & tipping because at the end of the day she did the work. I am now regretting it to be honest, and I know I should have said something then and there but I am not a confrontational person. If the receptionist would have given some kind of discount (as I was not intending to spend $100 today), I wouldn't be writing this. But to be honest, it feels like a form of taking advantage of people being kind and wanting to try new places. I am not happy with this experience and I really hope they don't do this again to anyone else.

    Katharine H.

    I had a walk-in very close to their closing time for a pedicure. About 40 minutes from closing time. I called before hand to confirm if they took walk ins and time they closed. I was looking for. A place near my job and found this one through yelp. The reviews convinced me to check it out. Not disappointed. They received me with kindness and attended me immediately. I was assigned with Lafmine (sounds like Jasmine to me...sorry! I couldn't remember how to spell her name). She was very kind and careful. She asked if the water was too hot, checked if the pressure was ok while cleaning and shaping the nails. I felt very comfortable. They have massage chairs. Music was good. Place was clean. Parking for me was in the streets. Paid $35 for basic pedicure. That's all I wanted done. I definitely will come back and with my husband who enjoys getting manís and pedis. Men also need to be pampered!

    Those are some clean looking nails!
    Gayle P.

    Gina did my regular pedi polish and Cathy did my manicure. Both were really efficient and cleaned my cuticles really well! Would come back when I need a gel x or something. Thanks girls!

    Came back to fix my nails with Heidi and I had a wonderful experience. She was very apologetic regarding my last experience and was so sweet. She did an amazing job at fixing the shape and finding the right color for me. Absolutely recommend Heidi. Thank you for making things right

    Kat C.

    Cheyenne was my technician today and she was super gentle and came through with the vision. She cleaned my cuticles softly, too! Will definitely come back!

    Manicure
    Gina S.

    The service was great! Took me in a minutes notice. The nail tech very friendly and helpful totally understood exactly what I wanted and took the time to listen. I didn't have 3 different people coming at me for different services which I appreciated. The salon is very clean and very Zen like. This is my new place to go.

    Gel x with red French tip
    Jen A.

    I love this place! Got my Lana del Rey inspired nails done! Gel x with red French tip.

    Nail polish shade - 601 ballet pink

    First time going here & it was absolutely so nice! Heidi did nails & I requested a hard gel manicure. My nails were pretty long so I requested she cut them & shaped them into almond. I absolutely love them & I've heard so many good things about hard gel so I'm excited to see my natural nail growth def recommend!!

    My beautiful nails
    Christina S.

    I have two techs that I have grown to trust. Christine and Laxmi. They are both brilliant technicians.

    Interior

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    4 months ago

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    20 days ago

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    1 day ago

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    16 days ago

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    16 days ago

    The service was great and every employee was so friendly! They fit us in during the after work rush and our nails came out perfect.

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    3 days ago

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    1 month ago

    Excellent salon. Nice people. Best builder gel manicure in town. Great pedicure too. Standouts: Ana, Sophie, Laxmie.

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    1 month ago

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    1 year ago

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    3 months ago

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    3 months ago

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    11 months ago

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    1 year ago

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    4 months ago

    Gel manicure was great, super friendly, good playlist, good vibes! Very helpful with parking when construction was going on.

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    8 months ago

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    10 months ago

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    3 months ago

    Love this salon! Had a great manicure and pedicure with Sophie and Heidi! Clean and knowledgeable!

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    8 months ago

    Cool place, everyone is super nice and I see that they installed a Bar too lol. As a retired Lush, I can appreciate the amenity

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    8 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    9 months ago

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    9 months ago

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    3 years ago

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    Page 1 of 11

    Nail It Salon Reviews in Other Languages

    Ask the Community - Nail It Salon

    Hello! how much is plain one color gel manicure and also removal?

    What does a basic pedicure include?

    A foot soak, cuticle care, a pumice on the bottoms of the foot. You can also upgrade your pedi to a callus eliminator which makes your feet super smooth! They have a menu of all the pedi options at the front desk upon your arrival.

    How much are gel-x nails with design?

    Hi Nicole for gel X $95 for design per nail $5. For per hand $25-$30 Thank you

    What do you charge for a full set of acrylic nails and to put Acrylic on two big toenails?

    Acrylic Full Set starts at $65 )plus gel color $15 or regular color $10). Acrylic on toenail is $10 per toe - total $20 for 2 toes.

    Hi, How much for dip…

    Nail Dipping starts at $55. Do you want to make an appointment?

    View All 9 Questions

    Review Highlights - Nail It Salon

    Cheyenne was my technician today and she was super gentle and came through with the vision.

    Mentioned in 12 reviews

    Read more highlights

    Nail It Salon - othersalons - Updated June 2026

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