I cried so much and so hard. Used My Fiancés gift card from Xmas around Valentine's Day time and had a photo asked for that left the photo out and all that well she didn't shape Right she didn't even out the texture or the thickkkkness to it. Shaped sooo not even a shape I could name. Little 8 year old Next to me getting acrylics WAY WAY BETTER LITERALLY HANDS AND NAILS DOWN!! Charged me 79 and I even gave the poor woman a tip but I cried and cried and cried and I tried to fix them in the end I just had a broken heart, not often I get a gift Card For that let alone enough time to go get them done... so want a heart break sure go. read more

I made an appointment for following day I get there 10 minutes early.i had to wait over an hour to get done they were taking walk ins ahead of me .said that I didn't tell them a full set when I called .I said I wanted dip powder which they take off and redo each time 2.5 hours later im done charged me 80 which was only 70 .I said 70 she said no 80 .there is a board with prices but they dont follow it i would give less stars but cant read more

Horrible service hurt my finger and did not do my nails how I wanted them I do NOT recommend this place and I did not like how she was making little remarks read more

Nail Master - Supposed to be French tip but it's French dip I want a refund - Nail Salons Near Me - Auburn, New York

2 star manicure and 4 star pedicure. I went for a gel mani pedi and the gel on my fingernails was awful. I told the tech that I wanted my fingers and toes to match but they didn't let me know that the color I chose only had enough left for my fingers, so I had to choose another color that was similar for my toes. I had to ask for cuticle oil after my manicure because they left my fingers dry and dusty and didn't lotion. I wanted to like this salon because it was clean and spacious, and the people were nice, but I had to go home and salvage my fingernails myself, so I won't be returning. read more

Nail Master - Gel Manicure - Nail Salons Near Me - Auburn, New York

He rushed my nails, when i showed him a picture of what i wanted he said that it was AI and that it was fake. What i got looks nothing like the picture i showed, when he trimmed my nails he didn't make sure they were even he went and did them with scissors. I was agreeing with everything he was saying because when i didn't he rolled his eyes. He said something about the nail bed and i replied "oh that makes sense" he replied with "i know it does, it's just common sense" which didn't sit right with me. When i told him there was a nail that was crooked he said it's fine that it didn't matter. Yes I know they were busy but that doesnt give them the excuse to dissatisfie his customer to go and make another one unhappy, He couldve took my comments about my nails and did little things to fix them but instead he made faces and looked at me like i was crazy. read more

Rose is the best ... I'm from Detroit working in Auburn NY .. if u want your nails done right this the place... dont mind my ashy fingers .. lol read more

Nail Master - Nail Salons Near Me - Auburn, New York

All of the pictures on the website are not their actual photos. They did a horrible on my nails and cut my cuticle so far down it made my skin bleed around my nails. I highly do not recommend this place. I don't even know how they're still in business. read more

Nail Master - Nail Salons Near Me - Auburn, New York

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Good value and love the chair massages! One of the only places in Auburn that offer chair massages with or without spa pedicure. They don't take reservation which is no problem and starting March 1. 2024 they will be open 7 days a week vs 6 days. They offer a loyalty card when you pay for 5 or get a Pedi or Mani for free ! read more

Nail Master - Prices - Nail Salons Near Me - Auburn, New York

Was traveling and needed nails and a pedicure. The service was good, very friendly, got right in on arrival with no appointment. However, did "dip" powder nails in a deep red and within 24 hours the color has turned to an ombre yellow to orange! I have since left the area or I would have them re-done! Very weird. read more

They did an AMAZING JOB. Not just on my toes but my heels as well. My feet have never looked better and I'm so happy I came here. I won't ever go anywhere else ever again. This was by far the best pedicure I've ever had. Splurge for the deluxe. It's WELL worth it. read more

Came here tonight for the first time and was highly impressed! Made an appointment just 4 hours prior and Nick new my first name and exactly what I wanted when I walked in! I just became a regular of Nicks! read more

Nail Master - Nail Salons Near Me - Auburn, New York

I had a great time experience at this salon. I don't get my nails done often. The woman who did my nails was very nice and she did a great job. Very relaxing and she didn't get frustrated with me moving my feet because I'm ticklish . Her mom was also sitting next to me and she was adorable. Highly recommend! read more

Worst service ever ! They tell me I can get a full set right now so I go to sit down in the chair and picked out my gel color, asked to use the bathroom before we started. When I got up to walk to the bathroom the manger comes up to me to tell me we have to do this another time that they can't do my nails . How rude ! read more

I have been getting my nails done here for about 6 months. I have acrylics so I am in every 2-3 weeks. The place is always very clean. I have been to other salons in the area and this is by far the cleanest. I am also super happy with my nails. Never had a problem. I highly recommend Nail Master. ! read more

The nails where very good. About 4 days later on gets hits on my bed and bends back a little. Now I'm dealing with an finger infection and want to take off the nail but I can not because 1. It's gonna make the infection worse 2.its pulling on my real nail. Also took about 25 minutes for someone to do my nails. I didn't want sparkles and he added sparkles to my nails but rather then that very good read more

Okay so my friend said not to go here and I wondered why because I've always went to this nail salon with my grandma like 5 years ago and it was awesome so I decided to give it the benefit of the doubt and maybe It was just a bad day for them so I decided after 2 years I wanted to get my nails done for starting back up at work at a fancy restaurant, I decided I wanted a french manicure with a black tip and the lady I got was on her phone but I decided to keep my cool and I said yeah I get it I am addicted to my phone sometimes too... and I noticed the owner of the place watching a game on tv and everyone that was working in the place was raving over their teams I honestly didn't care I just was kind of in pain sitting there for a hour as we chose what styles I wanted for acrylic and then as she was shaping each one she asked me if it was okay and I look down and see one of the thumb nails that she didn't even do at all I pointed at that and said no I don't think that one is done and she laughed and started shaping it and then paused and checked the score of the game on the tv since she wasn't facing the tv. As she was doing the clear nail polish I noticed some of the red I had on before and i thought maybe she will put a nudish topping to cover it and she never ended up doing it I had to point it out and it was already too late so I decided to try to think of something I could do to cover it up with and I noticed she tried to leave the black like for the tip so thin It still showed the white acrylic and I had to tell her I'm sorry I'm so ocd but I need the whitish acrylic part covered and she did that over again and it came out alright finally and I decided to put symbols covering the red I honestly won't go back here for my nails ever again unfortunately I paid $74 for all the symbols and you can still see the red and I even gave her a $20 tip because she still did what I asked and it was a 2 hour long appointment she didn't file down under the nail my real nail sticks out horribly. I can't wait to get these taken off. read more

The "manager" of this salon is beyond unfriendly and unprofessional. I called to book pedicures for a friend and I. After being told to come right then, we did just that. I arrived at the salon within 5 minutes and signed in. The manager asked why I was there so I explained I had called and was told to come right over. He then rolled his eyes and seemed agitated. There was another woman and her daughter there looking for acrylics and a pedicure and they were looking at colors so I asked to use the ladies room while I waited to select my nail color. The manager proceeded to sigh, roll his eyes, and I asked if there was something wrong or if I should go somewhere else or come back another time. He hurriedly said no to go pick a color and when I came out of the ladies room another staff approached me to apologize for the managers behavior saying "It's ok that's just how he is". I explained that it wasn't acceptable and that I was blown away by his level of rude and unprofessional behavior- the same staff then said it was "his facial expressions". I will certainly not be back to this salon and strongly discourage anyone from using this nail salon. read more