Service was quick and friendly. Husband and I both got the fish and chips. Fries were the highlight. Nice cook on them and lightly battered. The batter in the fish was nice and it was a good serving size, but the fish itself was a little over and slightly tough. Coleslaw was unremarkable. The ranch is similar to a store-bought bottle ranch. Great scenery as it sits looking over the marina. read more

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Host: owners child - friendly & nice welcome. Crystal: our server - excellent. Beer: great (usually can't go wrong with a tap beer) View/atmosphere: top-notch! Beautiful view of the marina / water. Nice outside table area. Food: close to inedible. I went to school at PSU and frequented Naked Turtle. I haven't been to the area in close to 20 years and while I'm the area decided to return. We ordered our food (Ceasar salad, wings, calamari and fish tacos) and upon one of the very first bites of his Ceasar salad, my brother bit into a nut from a bolt!!!!! Thankfully he did not break a tooth on it, nor did he swallow it - but this is a big problem. We brought the issue to Crystal's attention and she was apologetic and unhappy this happened to us. She wanted to make it right; but upon receiving our bill - we realized we were only compensated for the Ceasar salad. Our bill was still over $100. (Calamari was over cooked, fish tacos were "ok", wing sauce was good but wings need to be cooked longer - BUT after someone at your table bites into a piece of hardware.. it's kind of hard to enjoy any other food for fear of the same thing happening.) I have worked in food service for over 25 years. I have waitresses at numerous establishments both here in the area and in Kingston, NY. Standard practice would be to comp either all the food on the bill OR all the drinks - or offer a dessert at the very least. But to find an actual object in your food... that ended up in someone's mouth... and then to not even get a "sorry", really rubbed us the wrong way. I would never eat here again. Perhaps a drink or two, but skip the food. read more

I will start by sharing that our server, Crystal, was excellent. She was able to address our issue calmly and with empathy. The space is great and the views of the sailboat harbor really sets the mood. However there was a serious problem. We had a bolt in our salad. Thankfully it did not affect the teeth of the person who ate the bolt. He was able to feel it and spit it out. We brought it to Crystal's attention and she reported it to her manager. We were compensated the salad that contained the bolt. Our order for our still exceeded $100. The beer was good! Go for beers in the water, skip the food. read more

Parking near the restaurant was hard to find and so we had to walk through a lot of mud to get to the entrance and we arrived in the middle of a rainstorm so we appreciated the quick service when we sat down at a table and the waitress's willingness to mix some seafood dishes and drinks on the menu and get the hot food items that we ordered to us while they were still hot. read more

This place is seasonal so I wasn't expecting much. Outdoor seating was ok, but they didn't even have salt and pepper on the table and I had to ask for it twice!!! Don't bother ordering the lobster roll it was over cooked and bland. The MP was 40$ which was ridiculous for the amount of fish I got. The sweet potato fries were soggy and over cooked. In short didn't like would t go back read more

The majority of their tables are outside under tents, making it a great option to view Lake Champlain over dinner and drinks. They also have bar seating and a mini game room for kids. Their drink menu had some beer on tap, beer in cans and bottles, wine, mixed drinks, frozen drinks, and mocktails. The food menu had a variety of apps, some salads, handhelds, and entrees. I ordered a beer and the fish tacos which came with two tacos and fries. They tasted great! We sat at the bar since the weather was so poor they didn't want to seat people outside (understandable since it was raining sideways earlier that day). Overall this is a place you come for the view and to enjoy beautiful weather. Food is pretty good and service was quick too. Parking is the only wonky thing since we came early in the season so the boats weren't in the water yet. read more

Naked Turtle - Fish tacos and fries were pretty good! - American Near Me - Plattsburgh, New York

Heard people say good things for years. Finally made the boat trip over.... We were seated quick but no one came to wait on us for 25 minutes until we had to ask twice for service. Food was very slow, over priced for what it was. Drinks were okay. Service was a .5 out of 10. Will not be going again! read more

Really terrible food. Brown lettuce. Bottled dressing ( and not a good brand.) Mushy fish. The cooks should be embarrassed.

Wife's order incorrect, ordered fish & chips, fish so over battered it was unreal. It was served in a basket with a paper liner and it was so oily, once paper was punctured, unbeknownst to me, all the oil ran out, covered table, ran through table and all over my pants. Beer was warm, waiter didn't know what kind of lettuce came in the salads offered and waiter never checked on us throughout the meal. On top of all this it was kind of pricey considering the quality of the food and temp of the beer. We will not be returning. read more

Overrated and overpriced, went for lunch . Ordered a drink they were out . Ordered drink in a bottle , they bring a draft . Oh I'm sorry will that be okay .. ordered lunch they were out , ended up with Burger . Food okay service okay. For the price my God step it up ! I will not be back for the food . read more

Terrible food; terrible service; dirty glasses. Don't waste your time or money. This place awful. eat at home.

Not bad, not great. The space is awesome for Marina restaurant and bar large inside bar, decent outside tiki bar. Pretty extensive menu as well as an extensive microbrew, imports and standard bottled American beer. Bartender outside disappears constantly- getting supplies, bringing food to the bar, etc. etc. so there was a lot of waiting for drinks. It was pretty clear. He had very little help at a very busy bar. Don't they hire barbacks anymore? Food was pretty good- fish tacos and salads were decent. Ambiance is crushed because there was no music. Well the music was on but it was barely perceptible. Ever worse, whoever the genius was who set up the speakers at the tiki bar pointed the speakers directly into the bar rather than out to the people, so the IF the music was turned up to to an acceptable volume, my guess is the bartender wouldn't be able to interact with the customers. Pretty stupid if you ask me. Listen this is an outside marina bar and Grill., people are vacationing drinking partying, eating, trying to have a great time and there's barely any perceptible music playing. Great way to destroy the ambience. Any bar owner will tell you there's more to food and drinks in a restaurant in this place just made us not want to stay- so we didn't. We'll try again. read more

Naked Turtle - American Near Me - Plattsburgh, New York

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The fish tacos were not good. The fish tasted like canned tuna on sale at dollar general. Chopped up dark flesh, low on flavor high on price. Buyer beware. read more

Service was fine but drinks very weak and chicken quesadilla for 21.95 was meh... Definitely a place to go for the view. Not food or drink... my 14.0p drinks glass should also be retired... it was a cracked and they sell them at the dollar store so they should let go of old glasses and replace them. It's been 2 years since I've been here and will be another few years before I give this place another chance. read more

Naked Turtle - Plastic "distressed" drink, just throw it out already. - American Near Me - Plattsburgh, New York

We had fish tacos and chicken nachos and there was zero flavor. Hardly any chicken on the nachos. My drink was a frozen Pina colada for $13 and it was not frozen. Very warm. One in our party made the mistake of ordering a lobster roll at market price which was $40! For 4 people the total bill was $191.00. Totally overpriced for the mediocre flavorless food we received. Also we were sat at a table with no umbrella in the sun. Not impressed.....won't be back or recommend. read more

My waitress was awesome. The vibe great. The house wine excellent ( Mondavi). My clam chowder hot and tasty. so why the three stars? I asked for a roll or a piece of bread with my soup. Two slices of buttered sourdough were delivered no problem. When I got the bill, they charged me three dollars for each slice of bread. Really? REALLY. ??? how hard do you have to strive to piss off someone? A buck or two OK but three dollars each.? that's pretty insulting and totally unjustified. Bottom line the restaurant sort of fucked itself. read more

We stopped here on a Sunday night for dinner. The food was pretty good but the server either lost our debit card or gave it to another customer. This was after she presented us with the wrong bill so I am guessing that someone else has the card. So we had to go through the logistics of canceling the card which put a damper on our vacation. To make matters worse, they told us that they would comp our meal but when we checked online, we discovered that we had been charged for the meal after all! So all this left a very bad taste in our mouth and it was very disappointing that they didn't follow through on their promise to "make things right" and comp us. I am refraining from publicly shaming the server because I see that she got positive reviews from others but I cannot say the same after our bad experience. read more

Food is just okay here. Typical bar food. Fun environment but definitely not a place for good food unless you're looking for typical fried food and bar food. Trust. read more

Got there under the wire just before noon -- seated in the shade outside. The attraction is the water, the boats, the seagulls! Not the food. Fried clams and fries arrived quickly and hot, but fairly tasteless once it cooled off. Ditto the calamari. But it was nice to be outside on deck in the lovely August sunshine. read more

Haley was amazing. 10/10 service & drinks! Street corn dip is a highhhhly recommend! read more

Seasonal restaurant on Lake Champlain.... The location is the best part of the decor. I was greeted promptly, got a nice table on the deck, shaded with an umbrella. The server told me the specials-it's surprising how many places neglect that with solo diners. I had the lobster roll, which came with fries and nicely spiced Cole slaw. Although it was pricy, there was a LOT of lobster, and a good roll. read more

This is a great venue with inside seating and a couple of decks overlooking the water and a marina with average food. We had Chowder Bowl and the Fish Tacos, both were very bland. The fries were great and it is a fun place, but go for the food and don't be disappointed by the average food. read more

Haley our server was fantastic, great food and atmosphere we will be back! Big portions

Vacationing up in the beautiful upstate region of NY and Vermont on Lake Champlain. Today we are eating at the Naked Turtle at the Marina. Unfortunately, being from NY, we are spoiled with great Calamari dishes. This calamari dish was very tasty but I was extremely disappointed with the size of the calamari, basically the size of a dime. Hmmm, its tough because it tasted great but not used to the size. Let's move onto the lunch dish... I ordered their version of a Cuban sandwich. It's not a true Cuban or even resembles one. However, it was a great pulled pork sandwich if that's what I wanted...lol Tacos looked great and the Mojitos were spot on. Our servery was great! read more

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Food, Beer, and service was very good. Had the calamari and house salad w/smoked Salmon!

Our waitress was outstanding! The food was good, and there was a relaxing atmosphere. Nice place for lunch!

One of my favorite places during the summer months! My server Taylor was attentive and overall amazing during my visit! I recommend her and this lake side restaurant 5stars!! read more

Makes Turtle is one of Plattsburgh's favorite restaurants for its amazing view of the dock and Lake Champlain. The food, drinks and service is fairly standard, but the ambiance, on the back deck, covered deck and inside can't be beat. read more

Naked Turtle - View from patio - American Near Me - Plattsburgh, New York

Fun restaurant on the marina. Plenty of outdoor seating. Server was super friendly. Food was on the bland side. I had a salad and chicken tacos. Drinks were great. read more

Plattsburgh's seasonal lakeside restaurant. After years of sub-par food and drinks, in our opinion, we've had two delightful meals, complete with nice cocktails, this season. Well done, chef and mixmaster! We liked the street corn dip, pickled beets and goat cheese salad, Turtle caesar salad (with a good-sized portion of very good grilled salmon), clam chowder, and fish tacos. It's a nice spot near the marina. Polite, prompt service - I think the owner stopped by the table. Fun dining room, outdoor seating with a great view, and now good grub! read more

My wife has some dietary restrictions. She's vegan and gluten-free. In order for us to go out to eat, she literally spends hours online reviewing menus of different places that we think would be able to accommodate her diet. After reviewing their menu online, it looked like they would be able to to cater to her dietary needs. When ordering, my wife simply asked for the nachos with no cheese and if they can at some rice and beans on top for substance, since she wasn't getting any cheese or any kind of meat on top. The response we got was that it wasn't possible. For a place that advertises gluten-free options and the fact that they can substitute things like portobellos instead of meat, you'd think they'd be willing to sprinkle some rice and beans on some nacho chips. In the end, they did bring over a bowl of their veggie rice and beans but it took asking a few different ways until we got a response of "I'll try" The food tasted and looked great. For food quality, I would give 4 stars, drinks, 2 stars and service 0 stars. read more

Passing through Plattsburgh on business looking for a quick bite and nice view of the lake. Despite an overcast and rainy day the covered outdoor seating was great (with overhead heaters) and a beautiful view of the marina. The food was excellent. I had a cup of the seafood chowder (tomato based) was excellent and my guest had the large pickled beet salad. Although a number of options looked good the blackened salmon bowl caught my eye. It was very flavorful and delicious. Unfortunately we were both too full to consider any dessert. I will definitely return. read more

Absolutely fabulous food and atmosphere. Great friendly service and a great value. The nachos where fantastic and huge. read more

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Amazing food! I read previous reviews and decided to go elsewhere but then at the last minute my family and I said let's go. We are so happy that we did. The food was amazing! The service we had from our waitress Elizabeth "Liz" was amazing and the outdoor backyard deck was amazing! I was so impressed by the presentation of the plates, the huge portions and the freshness of the food. I live in Astoria Queens NY and have a lot of incredible places to eat, but I can't wait to visit again the next time I'm in Plattsburgh, NY. read more

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We just celebrated my Grandfather's 86th Birthday and had to wait over 45 minutes to get a table. The food is okay, the scenery is lovely by the boats, but the service is sub par. Working as a waitress for over ten years, I should not have to wait an hour for my salad or fish tacos. The kitchen staff is understaffed or may not know how to cook- but the restaurant had too many empty tables. The management or lack there of- needs to change. The restaurant has such great potential for live music, bands playing, and more people inside the tiki lounge bar area, but does not have enough staff or a good manager to oversee it. Every year this has been a problem and nothing ever gets done- the hostess is kind but come on guys- get your s together! I wish this place put more effort into kitchen, wait, bartender staff- but I don't think it will ever change. Highly recommend making reservations- do not come at 7 before they close or you will wait to get your food for over an hour. The older waiter was so kind and is the only reason why I'm giving this place one additional star- everyone else should replicate his service! read more

What a pleasant surprise. Meeting some friends and they suggested this place and went along as never been here before. This place did a great job doing what they could during COVID and it showed. TBH...if this is how they performed with restrictions I can't wait till the day when the restrictions are lifted. Either way this place will now become a staple when visiting Plattsburgh. read more

This place is fantastic. Delicious American burgers, tacos, soups, and salads prepared with fresh, local ingredients. The vibe is super-relaxed, and the staff is friendly and welcoming. Definitely worth checking out!! read more

We visited the Turtle on Saturday, August 5, around 2:00 p.m. for lunch. I spend my summers in Massena at my river house, and the rest of the year in Charlotte, North Carolina. The view from the back deck of the Turtle was awesome! :) It had rained earlier, but the sun was poking in and out and there was a great breeze off the lake. They have an optimal location. We were greeted as soon as we walked up to the entrance, and my mom asked for a table in the back section with an umbrella. She brought us to a table at the very front of the deck, great view. Shortly thereafter put the umbrella up for us. I ordered the Fish and Chips, with a substitute of Sweet Potato Fries for the regular fries. My mom ordered the Fish Tacos from the appetizer menu, with a side order of Sweet Potato Fries. I received my order and that fish was huge! The Panko breading was a little thick for my taste, but the fish was cooked perfectly. Sweet Potato Fries were delicious with the honey-mustard sauce they serve with it. My Mom's tacos were very good (according to her), and they brought the heat. :) She was very satisfied with her meal. The cons: I didn't get any cole slaw with my Fish and Chips, although it was called out on the menu. Also, no sauce for the fish and one tiny 8th of lemon for a huge fish fillet. Finally...$5.95 for a side order of sweet potato fries?! Were these sweet potatoes imported from some magical place? From my mom's side - more napkins. The small ones around the silverware are not sufficient for a meal, especially tacos. Overall a good meal with an excellent view; the waitress, Sarah P., was very friendly and knowledgeable about the menu. I will definitely go back and do recommend it! :) read more

Naked Turtle - Fish and Chips - missing the cole slaw and any dipping sauce for fish. Tiny lemon for a huge piece of fish. The fish and fries - excellent. - American Near Me - Plattsburgh, New York

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Lets discuss our experience at The Naked Turtle today because I am still in shock over our experience.... Customer Service is HORRIBLE!!! Tega thought the text the Naked Turtle sent to Bills Phone was for a table ready for us so Bill went and asked the hostess as they thought they missed it by seeing the text too late (20mins. in)... Hostess sits us at a table the waiter comes for drinks then the manager AIDEN shows up wanting to see the text (which was shown to him) stating it was weird that he didn't see the name on there wait list (they texted us!!) that we were seated before someone else etc... It was crazy as his hostess seated us, we did NOT just take a seat at a table so the manager Aiden was out on the deck harassing us over a table that we were texted about making a public spectacle. Finally after a long time of addressing us in front of everybody Aiden leaves stating it was not a big deal we were already seated as Bill asked him if he wanted us to go back to the bar (although he made it a big deal by addressing us on his hostess seating us) and waiter takes our order. As we get done eating a woman comes form another table and says hope you enjoyed your table (her waiter told her we took the table before them) ONCE AGAIN we were seated by the hostess!!!!! SOOOO, that means staff at this place was running there mouth too customers about other customers (us) stating to them that we stole there table.... WE WERE SEATED by the hostess!!! read more

Bad food and poor service. No communication from the waitstaff to address our concerns.