Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

Requested a quote, gave car year make and model and what needed done. Got a message back with only…read morea phone number stating to call for an appointment. I again asked for a quote and got told they needed my engine size... the engine for my specific y/m/m only comes in one size. I dont trust a mechanic that couldnt find that out or know that on their own. Would not recommend.

The service is absolutely excellent every time I come here. I would also like to thank Tony for…read moregoing above and beyond to help me with making sure my tires were aired up so I can drive where I need to go safely.

SAVE THOUSANDS OF DOLLARS and just go somewhere else and get a more expensive oil change!!…read more This Valvoline location did an oil change for me the day before we left the state for vacation. I drove home from the oil change, parked in my driveway and went inside. I came back out a bit later to puddles of oil under my Jeep. My Jeep has never leaked oil, so I found this odd and asked my husband to look. The engine was DRENCHED in oil and oil was pouring out from the entire bottom of the engine compartment. He called the location furious and they told him to bring it back in. They had SIGNIFICANTLY overfilled my Jeep with oil...so much that oil spewed out all the way home, all over my driveway, and all the way back to the location and when he got it back to the location, they STILL had to remove more oil, because it was still overfilled, even after all that came out all over my engine, the road, and our driveway. When he arrived back, he also realized they had removed the engine cover when they changed the oil and had not put it back on (they still had it there when he went back, and had not called me to tell me they had it, despite having my phone number on file). And on top of both of those things, they also overtightened the oil filter cap, pinching the O-ring, which caused the excess oil to spray all over the entire engine compartment while driving, soaking the motor, all electronics, coils, etc in oil. So there was no protection for the motor while the oil was spraying everywhere. The technicians completely panicked, apologized, tried to clean the oil off the motor...which they quickly realized would be nearly impossible. They removed the excess oil, replaced the O-ring, and put our engine cover back on and told us we were good to go. They could not get all the oil off, so THEY SENT US TO THE CAR WASH WITH $20 to try to get the undercarriage cleaned. The next day, we left town. We made it less than 200 miles and the Jeep started smoking terribly and sputtering and would not run and we were broke down on the side of the freeway. We called the store manager and he called a repair shop in the town we were broke down outside of and had us go there. They ran some reports and told us we had a cylinder misfire, but were closing for the weekend and were unable to fix it until the following Monday. My husband had to purchase tools and parts and fix it in the auto parts store parking lot so we could get back on the road. The mechanic shop they sent us to told us it was directly related to the oil issue, as the oil and spark plugs were saturated in oil. We also got about 6 miles to the gallon of gas on this trip. We made the trip and came back, and the manager was beside himself with apologies, accepted responsibility for the damage, reimbursed us for the parts and the tools, and had a mobile detail guy come to our house and pressure wash the entire engine compartment, top and bottom of the engine (hopefully this is safe for a motor and did not cause more damage). We have had ongoing issues with this for more than a year. We have spent hours upon hours on over 22 phone calls with Valvoline headquarters, and the multiple area managers the company has cycled through over the year and a half we have been trying to get them to pay for the rest of the damage. They absolutely refuse to cover the rest of the damage. We have had the vehicle to three different mechanics that all state the damage was most likely caused by this incident. We have a warranty on the vehicle that refuses to cover the damage, because they also think the liability falls on Valvoline. We have went back and forth by phone and email over 22 times in the year and a half and now that they have drug it out so long, they say we don't have a foot to stand on because of the length of time since the oil change. We have documents within months of the oil change showing the engine codes for this damage. Upon searching on google, there are countless stories of damage caused to people's vehicles by Valvoline oil change centers. This particular one also caused damage to my mom's car...they even printed on her receipt that they were at fault and would cover issues that arise from what they did wrong. Please save time and LOTS of money and go elsewhere for your oil changes, it is not worth the "convenience" or the coupon price. Hard lesson learned for us, never again! Please let our experience save you some time and money!

Ive been to many different oil service shops but this one is the only one that you dont feel…read morewelcomed idk if its the staff for just today but both of the guys made it seemed that they dont want to be there they did change my oil on my truck but didnt check other fluids only asked me if i needed anything to be topped off, they didnt topped off the antifreeze nor the wiper fluids, they didnt check anything else but only change the oil... other places you dont even want to leave because how good the service is there. Anyways i dont recommend this shop on 12th avenue by jack in the box.

I take my family's cars here and haven't ever had a problem. No BS and straightforward service,…read moreStarted getting tires rotated here too... Experienced crew and timely completion. Sean the manager is very good and has been managing locations a long time. Good place....

We have been using Archers in Caldwell for several years now. They are to put it bluntly,…read morefantastic! I believe they are honest and thorough in their work. They always do a complete run-down of each and every system in our vehicles, prioritizing what is most important to be done. It's not often I can give such a glowing review. Give them a try. It's my understanding they just opened another location in Nampa. We've had oil changes, brake changes and other more difficult work done by them - although I can't recall what and they are always very knowledgeable and they get it done at a reasonable cost.

From the owner: Archers Auto Repair is a locally owned, community-focused auto repair shop serving Caldwell and…read moreNampa, Idaho. We specialize in honest, transparent automotive repair and maintenance with a strong emphasis on customer education and trust. We care for people, not just vehicles. Our team takes time to clearly explain repairs, provide digital vehicle inspections with photos, and help with customers make informed decisions without pressure. We are proud to create a welcoming environment for everyone in our community. We are also deeply involved in the local community. We host educational workshops like Women, Wheels, & Wine and support organizations throughout the Treasure Valley. We also invest in the future of the automotive industry through apprenticeships and mentorship programs.

Going to change my tires out switch them for the snow tires and let me tell you this place has…read morequality service and is great for the value. You definitely get good value here because I looked around to other places this place was a lot cheaper very quick and efficient. They don't take appointment so it's first come first serve they do take cash, highly recommend for oil changes and for tire rotations, as well as changing your tires out from the winter.

everything about this place is amazing! I had my car towed in on Monday morning, told Nathan over…read morethe phone everything that was wrong With it, and Tuesday morning I had my car back. Within my budget too! Labor cost is way lower than expected. I will be coming here for every single tire need that I have. Incredible and fast thank you guys so much again!

Had the oil changed here a few weeks ago on the wifes Chrysler Crossfire, I was a 1st time client…read more Pros: staff was very friendly and professional. Service was quick and efficient. Cons: Full synthetic was $182 and change, way over priced! Didn't have my air filter in stock, but they supposedly ordered one. It's been weeks and I have yet to be contacted even after I emailed them. I have always used a different place for oil changes, but they were really busy, so thought I'd try this place. Big mistake!

Tony was super. He took care of all my needs. Gave me a discount. Filled all fluids. Put air…read morein tires only place going to. Thank you for taking care of lady in grey Buick. Very happy customer.

This place is just odd with a weird vibe. I have zero confidence that I got a quality oil change…read more The female "manager" was standing around while her dog was running loose. She was more interested in looking good and dressed in a crop top that was just off for the business. No one had name tags or company clothes on so was not sure who was doing what. They did not check simple things that are supposed to be included like checking tire pressure and the cabin filter. I will go elsewhere for my next service.

I needed an oil change. So I went in. The staff Was awesome. They replaced not only my engine…read moreoil, they checked my air filter as well. I couldn't believe how dirty the filter was. I went into a Walmart service center on Eagle and Fairview just in November to say the least they did not replace or even looked at my filter and I asked for a full checklist which includes filters, tires, wipers and such. They lied the only thing they did was change the oil. Noah not only replaced the air filter, he also replaced the air filter hidden inside the glove box. I did not even knew that there's a filter there? Anyway they did a lot of work to include flushing my coolant system. The staff went beyond and above service and I can't thank them enough. Also I received a military discount. Thanks Take 5. I will certainly be back again