Amazing staff and service as always! I love visiting and will be back soon to stay :)read more

Pretty bad experience at The Nantucket Hotel. The room, while nicely furnished, was next to the…read moredumpster which might have been ok, but it was also the loading zone for the hotel. Constant trucks in and out - most backing in with their beeper on. We had ants in the bathroom, two rounds of toxic chemicals and they were still there. We were near the maids closet - tons of traffic and noise there. Floorboards squeaking, so anytime you went to the ant infested bathroom, you would wake the other person up. Staff was friendly and only reason it's not one star review.

The best hotel on the island, hands down. It was first-class from start to finish. I stay here…read moreevery summer and will soon start trying out their new locations in Aspen and Palm Beach. Thanks Elephant!

While on Nantucket I had breakfast at the Brant Point Grill. It is part of the white Elepant. The…read moreGrill is in a he back of the hotel with a permanent canopy. The walls roll up when the weather is nice. It looks out at Nantucket Harbor. I am not sure if I come for the view or food. I'd say both. I arrived before their 8:00 opening. They let me take a seat while they finished setting up. They have whatever you are looking for on their menu. No one leaves hungry. I had the the three egg omelette with peppers, spinach and mushrooms substituting fruit for the hash browns. They brought me my bill without asking. The waiter checked several times to see if I needed anything. He had definitely had some coaching because everything was perfect. A tad bit pricey but that is Nantucket from you. I would return if on the island.

Amazing spot in downtown Nantucket!! Hotel was fairly priced and the staff went out of their way to…read moremake sure my vacation getaway with my girlfriend went spectacular! They even helped me with various surprises we'll never forget such as a cheese board upon arrival, a morning sail around the island, and a picnic by the beach! Very modern decor in the rooms with taste - bathroom was super nice as well! Complementary breakfast in the morning in the alleyway and complementary towels & chairs for the beach were awesome and unexpected!! Definitely recommend coming here, I'll be sure to come back next time I go to Nantucket!

We stopped in last night for some drinks and we were pleasantly surprised. Staff was attentive,…read moreoutside space was inviting, we enjoyed sparkling rose' and a cheeseboard.

Highly recommend the union street inn if you want to stay in Nantucket. It's conveniently located…read moreonly a 5 min walk to the port, so if you get off the ferry it's very easy. You can walk to everything in town within 10 minutes. All restaurants, bars, shops, etc. The inn itself was super clean and cozy. The bedrooms were very nice and the bed was comfortable. The inn keepers were super nice and accommodating for everything you needed. They serve breakfast daily and there are delicious treats available in the afternoon. There is also canned water always available. Each day they put a recommended dialysis schedule under your door for things to do, as well as the breakfast special. I would love to stay here again if I ever come back to the island!

It was our first time to Nantucket and we felt like we were visiting relatives. The staff made us…read morefeel at home. From the notes of the day, with activity ideas to the delicious breakfast options and the afternoon treats. Lovely place to stay. Walking distance to so many restaurants, shops and activities.

We had a wonderful stay at the Brass Lantern Inn for our 20th Anniversary. We stayed in the Brandt…read morePoint room. Our room was ready by 1pm on check in day and check in was a breeze. Brant Point is located on the top floor (3rd floor) of the Inn. The stairs leading to this room are VERY steep so please keep this in mind when booking. You will have to carry your bags too. The room itself is tastefully decorated and the bathroom is newly renovated. The view is good but not great. You can see the harbor but a few other homes & trees obstruct a lot of the view. The bathroom is fantastic! We loved the rain shower head and the LED mirror. It has ample room and plenty of storage. They provide an iron, ironing board and hairdryer in the room along with basic toiletries. Breakfast is served daily. You must sign up via text the evening before. They provide you with a link and you make your selections from there. You can take the tray back to your room, eat in the dining room or on the patio. Coffee, hot tea , water and fruit are available all day in the dining room. Fresh baked cookies are also put out in the late afternoon. The Inn is centrally located and all the shops and restaurants are within walking distance. We really enjoyed strolling the beautiful streets of Nantucket. It is also very close to the ferry and Whaling Museum. You can rent bikes and Jeeps near by too. We walked to Brandt Point lighthouse - it was not far at all. We enjoyed our time in Nantucket and would definitely recommend The Brass Lantern Inn. It was our first time staying at a bed and breakfast and we couldn't have been more pleased! The grounds are nice, the rooms are clean and well appointed! We highly recommend getting a Jeep to explore the whole island and all of the lighthouses! Madaket Beach was an amazing place to catch the beautiful sunset!

This was our first trip to Nantucket and we loved staying here! It was walkable to restaurants and…read moreshops. The room was so cute and clean. The breakfast scones and muffins in the morning were such a nice touch! The staff were kind and welcoming. Overall, this was a great experience.

Lovely boutique hotel with very gracious staff. Well situated in walking distance to lots of shops…read moreand fantastic restaurants. Cute outdoor patio for relaxing in the evening or eating the continental breakfast provided by the hotel. Great front porch with rocking Adirondack chairs - fun to sit in the shade and watch the world go by! Only thing I would change is that our room had very little storage for our clothes. No dressers or other furniture with drawers. But that's a minor issue. I still recommend 21 Broad!

My wife and I decided to spend the weekend in Nantucket from October 3rd to October 5th. My…read moredaughter and wife had visited the island several years ago and had a fantastic time. We booked our hotel through their website and found a very reasonable price. The hotel is beautiful, situated right in the center of town, and the staff was very accommodating. I rated it a perfect 10 out of 10, and I plan to stay there every time I visit the island.

Best place to stay on the island…read more This is our 2nd summer staying in the Hermit Crab cottage. Great location and wonderful management team on property. Can't say enough good things about Harborview. Great location, right in town. They pick you up at the airport; stock your fridge with Cisco Brewery beer and wine; super new modern furniture with professional Bosch appliances. They have a small beach with adirondack chairs on the harbor and it is lovely to sit there and have some wine. Morag and Matt make reservations at the hard to get into restaurants and we have grown to really love them. Highly recommend Harborview. See you next summer!

My wife and I had a wonderful four days at the Harborview in June 2023. The apartment was very…read moreclean, comfortable, and fully equipped. The views are great and the location would be hard to beat. The property manager, Francisco, was also terrific. He was conscientious, accommodating, and friendly, and made our stay really enjoyable.

Best Inn in the island, every staff member is super friendly, they remember your name, big smiles…read moreall the time. They give rides to Jetties beach and have towels, chairs and umbrellas...it's a 5 star experience and for the price, it's the best value on the island, bar none. Omelia is the manager and runs a tight ship, they are a well run group!!!

Made a reservation with the hostess outside for 2 adults and a dog. She said 30 minutes. Went back…read moreand she told us that they are no longer accepting customers outside because of the rain. She cancelled our reservation. It was not raining. There were about 20 people seated outside. The hostess had a lot of attitude speaking to us. Not the professional way to handle the situation. She could have been polite, kind and made an exception considering she cancelled on us and we had a time constraint before the ferry.

What a great restaurant, that continues to be one of my faves on Island. Again, you stepping…read moredownstairs, into this cavernousesque restaurant you can imagine salty whaling captains, peglegs and all, ordering up their ales and bowls of chowder. The staff from the maitre d who has been there for ever to the bartenders and servers, all top notch and friendly. I've dined with reservations for more of the fine dining feel, but also have casually rolled up to the bar and enjoyed the more relaxed vibe, but still great food. Again, Nantucket is expensive, but I find that the meal, service and ambiance warrants the price for a fun and memorable night out. Enjoy the walk back into town and soak in the fresh air!

Another great dinner at Ship's Inn! The food, service and ambience here are just incredible. To…read morestart, the drinks were perfectly made. The bread basket was incredible, small brioche rolls that were amazing! The entrees were all perfectly cooked and paired perfectly with sides. Wish we saved room for the soufflé dessert! Service was top notch and enjoyed celebrating a milestone birthday. Manager conversed with each table and thanked them for dining. Can't wait to return!

Had a wonderful stay at Blue Iris. The staff--specifically Casita and Maria, were so kind and…read morehospitable. We went during the summer so prices were steep, but this is a quaint hotel tucked in downtown making it accessible to shops, restaurants and the beach (via bike).

Stayed here for 4 nights in August and we booked 2 rooms, one for me and one for my parents. Rate…read morewas between 700-800 per night for the rooms. We were extremely disappointed with this hotel, both the product as well as the service quality. For 750 pre tax, we expected a higher quality level, namely: -the rooms were old and my parents room (terrace king) had a smell. The rooms were dingy and the bathrooms were extremely dated. The terrace room went for a premium and the terrace was dirty to the point they never went out there (ground floor) -the lobby was tiny and not a place to spend more than 2 mins. It's full of luggage that is being stored and very uninviting -the rooms are marketed as breakfast included when you book but you have to choose between a croissant and oats and you can pour yourself some coffee that is on a warmer -most of the time, the front desk person is actually hanging out in the kitchen and they come out after you make your presence known. -outside of the croissant and coffee program, there is no food, cafe, or restaurant. You'll need to walk over to sister ships / faraway which has lots of offerings -in general I'd say the service quality is very low. They run extremely lean on staffing (maid plus 1 desk person) and the front desk folks are really only focused on checking you in. And the overhead saved by having a skeleton crew working does not get passed on the customer. -I called several times in advance of arrival and most of those calls were never answered, the phone just rings. I did catch a front desk clerk over the phone at some point and asked for some recs. She said she'd email and never did. I ran into her upon check out and she commented, "oh hey sorry I never emailed you those recs". So there is no concierge service -Between no lobby to relax in for a few moments, no restaurant, no reasonable breakfast though breakfast was advertised, no staff, and lousy rooms I dont see how this hotel charges more than $300-400 per night. It's a place to sleep and spend no time otherwise. At every turn, the hotel was a major let down. It was a damper on our trip. I believe the hotel requires complete operational revamp or major price reduction/50 percent. The value you get for the price point is completely upside down. Hope this helps someone to avoid the mistake we made staying there.